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GameStop
3551 32nd Ave S #600, Grand Forks, ND 58201, United States
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GameStop
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Ji
Review โ„–1

The best place for all your gaming needs!! Games, collectable items, and great service!! ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š

Jo
Review โ„–2

Ive had really good experiences with the people working here. Always nice and crazy helpful

sa
Review โ„–3

So my husband and I go to GameStop to see if they have the item we are looking for, it is two days past Christmas so they have a white piece of paper taped on the front of the door that says โ€œhours for Sunday is 12pm-6pmโ€ so we try to open the door and it is locked. Mind you it was almost 12:30 pm. We look inside and there is a guy standing there and he just waved at us. We pull our mask down at the door and mouth โ€œare yโ€™all open?โ€ and he shakes his head no. We then walk back to our truck and persistently try to call, and he denies all of our calls and we can literally tell that. We will never go here and we will report this. You literally have one job!

Pr
Review โ„–4

Tired of walking into this game stop and smelling vape smoke. My 5 year old should also not have to smell it inside the store. Tina is very rude and doesnt seem to know anything about games. How can anyone shop here if your own employee doesnt know how to answer questions!

Br
Review โ„–5

Everyone is always cheerful and helpful. Back when there were multiple Gamestop in town this was the go to store

Al
Review โ„–6

Empty PS5 box pranked me. I knew it was too good to be true. Why tho?

Bo
Review โ„–7

I always love their selection of games here whether it is new or used. The people that work here obviously know the scoop on anything game related. Pricing usually on par with anywhere else.

Ka
Review โ„–8

Horrible company. Eric the district manager sold me two switches and ended up giving me the wrong ones but my receipt shows the correct ones that I wanted! I have also gone in and dealt with a young lady name Tina and she is very unprofessional; Also vaping in the store should not be allowed!!! Gamestop pull your heads out of your butts. Will never shop at gamestop again!

Pa
Review โ„–9

Staff was incredibly rude and unhelpful to my wife and I, along with the other customers in the store. We went to Best Buy instead. Employees at gamestop did not want to work or do anything.

mi
Review โ„–10

Terrible customer service, brought my son to spend his gift card he got for his birthday. He recently got into naruto, so we were looking for a game. No games were up because of a remodel so we asked the lady behind the counter what naruto games they had behind the counter. And she was so rude to a 9 year old, because he asked to see the games, so he could decide what one to buy since there are so many naruto games. I wonโ€™t go back there. Second time I dealt with that lady. Remodel or not you donโ€™t treat customers yet alone a child the way she did.

M
Review โ„–11

Store doesnโ€™t hold a ton of inventory, but I found the employees to be really helpful and kind, and they gave me good suggestions. If youโ€™re looking for something and donโ€™t see it, just ask.

Ev
Review โ„–12

Even though its the only place in town to trade in old games and consoles for cash I never truly have a fond experience when I go there, But the biggest problem with this place is that if you try to sell something there you get a low payment but whats worse is that a console that you can trade in for 30$ is 100$ more expensive to buy, I actually had a experience like this before the quarantine where I was planing to sell my old Wii U and its games but when I went online to check the trade in prices I was shocked, disappointed, and outraged at the trade in cost. just take my word for it, If you just want to off load some game junk somewhere you can go to GameStop but in general if you go there to trade in stuff dont be surprised if the numbers appear shortchanged

Lu
Review โ„–13

Worst service and terrible selfish staff. Cant believe how bad this company has gotten.

Ma
Review โ„–14

I went here to get a new power cord for my Xbox and she said it was my Xbox not the power cord. she didnt even try to use a different power cord to make sure it turned on so I just took my Xbox to Rock 30 so they could use one of their power cords to test my Xbox and when they plugged it and it works so it was my power cord and not the actual console like she said it was. Im not going to go here again if these people arent even going to try!

Th
Review โ„–15

The person I just spoke to on the phone was screaming and acting pychotic when I called to ask her to change an order because it hasnt shipped yet wow super unprofessional

Li
Review โ„–16

Normally I havent had issues, but recently they double charged me for the same product and gave me the run around for giving me a refund on the duplicate charge. I strongly advise against using credit card payments at this store. Their processing terminal is antiquated and they dont know how to adequately deal with the duplicate charges. Extremely, unethical to say the least.

ma
Review โ„–17

Just needed to pick up some controller batteries store was clean employee seemed nice enough

An
Review โ„–18

Love game stop. Lots to choose from but i do feel the prices are still a bit high. But a good place to get your game fix.

Mi
Review โ„–19

Employees are always personable and knowledgeable. I get my sticking stuffers here every year and I am never disappointed. The team anticipates big game releases and gets customers pumped up for them months in advance. The when that big game is released, the team is efficient and friendly to all the waiting customers.

Je
Review โ„–20

The people who work at this store have always been helpful and awesome with suggestions on games and accessories. Never have had problems returning items or exchanging. Always nice and fun to talk with about upcoming games. Will continue to shop here for gaming items.

Co
Review โ„–21

It was fun looking for things

Sa
Review โ„–22

Iโ€™ve never had such a struggle trying to call a store before. Itโ€™s absolutely impossible to get in contact with someone.

Gr
Review โ„–23

Went in today to get my 33.00 for the Destiny game I bought yesterday and the guy working asked how he could help me. I explained I needed to sell Destiny back and why and he fix the whole situation very quickly and just like I wanted, He stated that yesterday was a very crazy day and that they were slightly overwhelmed. Said sorry, then he fixed the issue I had. I was quickly mad yesterday and would not have gone back, but Kelly saved the day. I will be back due to Kellys excellent handling of the situation.

Ry
Review โ„–24

Leroy is an awesome salesman. He knew answers to all of my questions. Thanks for the awesome experience

To
Review โ„–25

Employees are helpful and care about the customers finding what they need

xs
Review โ„–26

Nice and clean ppace and nicely organized and the employee working was helpful and friendly

St
Review โ„–27

The staff play the games they are selling and that helps you find just the right game in just the right genre for just the right age group.

Mr
Review โ„–28

Outstanding staff, great selection/prices, and the store is always neat and organized. Keep up the good work guys!

Ti
Review โ„–29

If your store associate tells the customer the price is 12.99 and it rings up at 19.99 honor the price you said because that is there reason for buying it. GameStop figure your stuff out. Thank you from someone that went from spending thousands in your store to buying amazon and digital. You are letting your customers down daily.

St
Review โ„–30

Absolutely love this gamestop. The workers are amazing and take time to chat with their regular shoppers and remember us even after a deployment. I also really love their collectable section! Keep em coming!

Ky
Review โ„–31

A guy named Lance there is horrible. Very uncooperative. It was easy to tell he did not like answering questions. When i double checked later he was wrong on the release dates. The people at Wal-Mart care more about theyre job, and help you more appreciatively than Lance would. With employees like that I find it easier to buy and sell online anyways.

Di
Review โ„–32

Good selection, helpful clerks, not much more that you need from gamestop

Br
Review โ„–33

Good store. Easy to find what I need/want sometimes I feel its to cluttered for the amount of people in the store. Staff are helpful sometimes pushy.

fo
Review โ„–34

Theres one gemtleman working rhere that is gracious and helps beyond his normal job. He is great and alwsys gets me wjst i want

Se
Review โ„–35

They are really great help in finding something you want. They are all awesome workers.

Ca
Review โ„–36

Very knowledgeable staff and well maintained store. Not the best selection for me but a good variety regardless.

Ke
Review โ„–37

Love this place for all my gaming needs.

Ka
Review โ„–38

Avoid ever going to a Gamestopโ€”youll find better deals or the exact same ones at least. GameStop service isnt bad, but the way they treat employees is unacceptable by any standard

Ja
Review โ„–39

Love this Gamestop! Helpful and friendly

Au
Review โ„–40

Wonderful staff. Would highly recommend!

Al
Review โ„–41

Lots of games and reasonable priced.

Ma
Review โ„–42

Gets the job done I guess. Went here to get a hard drive for my Xbox and they were nice.

Co
Review โ„–43

Good selection but the prices they offer for used games are pretty awful.

Ib
Review โ„–44

This store sucks. The staff feel so forced to do stuff. It makes me feel bad, honestly

P
Review โ„–45

Love the staff here! Daeve is my favorite!

De
Review โ„–46

Great games good rewards program friendly staff whats not to like about gamestop

Le
Review โ„–47

Husband and kids found some good games and toys

Ke
Review โ„–48

Pretty good deals. Got an Xbox 360 with 250 gb of internal memory here a week ago plus 6 months of Xbox live for just $160

Ma
Review โ„–49

Sold my sons pre-ordered copy of Overwatch to somebody else because they dont check ID when you come in to pick up the games you pre-order. Buyers beware! Gamers, shop elsewhere if you want your games.

Sa
Review โ„–50

Always get great service, and they give fantastic advice.

St
Review โ„–51

Great! Place really friendly! Awesome Selection!

Pa
Review โ„–52

Always find the games or movies your looking for.

Tr
Review โ„–53

Gamestop in general is a rip off...... get squat for your games and systems and they turn around and sell it for double. I will say however the people who work there are very friendly.

De
Review โ„–54

Had fortnite stuff high priced but needed it.

Mo
Review โ„–55

I dont have a problem with this gamestop, but when you are told there is going to be a midnight release of a game it should be at midnight not midnight in New York. The person who told me there is going to be a midnight release failed to inform me that the release would be at 11 instead of 12.

Ro
Review โ„–56

Customer service here is always fantastic.

Ed
Review โ„–57

When you want your games now. Look no further.

Ro
Review โ„–58

Same as any game stop. Wide selection of used games, but always still seem over priced.

Je
Review โ„–59

Good place to get games when youre too impatient to wait for Amazon and cost is of no concern.

Ch
Review โ„–60

My favorite GameStop store! ๐ŸŽฎ

Za
Review โ„–61

Good games good prices

Ja
Review โ„–62

Very small selection of used games

Co
Review โ„–63

Great, friendly staff!

Al
Review โ„–64

Shop here all the time

Ca
Review โ„–65

Very friendly!

Ja
Review โ„–66

HORRIBLE HORRIBLE SERVICE

Information
10 Photos
66 Comments
4 Rating
  • Address:3551 32nd Ave S #600, Grand Forks, ND 58201, United States
  • Site:https://gamestop.com/store/us/nd/grand-forks/2416/grand-forks-marketplace-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 701-772-4092
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:11AMโ€“7PM
  • Tuesday:Closed
  • Wednesday:7AMโ€“10PM
  • Thursday:10AMโ€“8PM
  • Friday:11AMโ€“6PM
  • Saturday:11AMโ€“7PM
  • Sunday:11AMโ€“7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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