The customer service is bar none the best! I have worked with both the piano department and sheet music. They go way above and beyond what is expected. Their expertise is exceptional. I’ve emailed a couple times for suggestions for repertoire for chamber music and all times they have been so helpful. Sharon in the sheet music department is a gem. Josh in the piano department surpassed my expectations with training and deliver. Overall, an outstanding experience.
Great experience here today! The associate we worked with (I believe his name was Isaiah ) was phenomenal. Quick, friendly, informative! The pricing is also very reasonable! 100% recommended Popplers for your instrumental needs!
I had the wonderful experience of being assisted by Josh in making an online purchase of my Yamaha P125 digital piano. Josh guided me through the online selections of quality pianos and I was able to view demos of him playing the one I planned to purchase. Not only did I save hundreds of dollars on my purchase, but my piano was shipped to me within a few days. The sound & quality of my new piano are beautiful and I will treasure it for years to come. Thank you so much Josh! Veretta
I recently purchased a Yahama Clavinova from Popplers Music. It couldnt have been a more pleasant experience. Everyone there was helpful. I loved the way Barbara helped me find the right piano for me. There was no pressure to buy - she demonstrated features of each and then left me alone to try each until I found the right piano. Everyone at each step, from choosing to delivery, was very professional and polite. A wonderful experience!!
Barb was absolutely phenomenal to work with! You can tell she is very passionate about what she does, and that made my piano purchase experience so wonderful. I would recommend her and Poppler’s to anybody in search of a piano!
Josh made moving & selling our baby grand piano effortless! It was a pleasure working with them & we would highly recommend them!
I had an absolutely awesome experience with Popplers. I’ve wanted a Clavinova for decades, and Josh and the team at Popplers made it happen! Josh’s informational videos were the key to my deciding to purchase from Popplers, and not only did he reach out to me while he was on his honeymoon (!), he and his team hand-delivered my beautiful Clavinova, fully assembled, to my home over an hour away. That’s the definition of great customer service! I would 100% recommend working with Popplers for any of your music needs!
It’s like a music concierge at your fingertips. I was IN AWE of the customer service. I talked to a real, local person who helped me find the best piano for us over the phone. They delivered and set up our digital piano for free on a Friday at 5 pm. All for the same price as Amazon or anywhere else online. This place is SO GOOD.
The professionals at Popplers Music are incredibly knowledgeable and personable. They went above and beyond for me multiple times. I am endlessly happy with my purchase (all credit going to the representatives and their determination to find the perfect instrument for me). Their staff possesses the industry skills and expertise to accommodate any level of musician, from beginner to expert.
After a year of contemplating a baby grand purchase, we found our Yamaha CX2 piano! Josh and his team were phenomenal in working with us during purchase and delivery. We are very pleased with our piano and the customer service we received. Highly recommend!
So happy with my experience at Poppler’s! The digital piano is great and a fun way to spend my free time. Josh was very friendly and helpful. He is clearly passionate about his instrument, and about helping his customers choose the right one for them. I would definitely purchase from Poppler’s again and I recommend everyone do the same! :)
Phenomenal experience! Josh is incredibly helpful and knowledgable. Concerned about the best instrument/music etc. for the guest, rather than trying to upsell products that were not fit for me. Great to discuss pianos/keyboards and find the best for yourself.
When looking for a Knowledgeable place to purchase an instrument I can’t recommend this store enough. They gave us personal customer service and patience. We went in with little knowledge of what we wanted and needed. We now have a great instrument at home and when it’s time to upgrade we will be back.
Every once in a while you find a music shop that really is about the MUSIC! I would definitely say Popplers is one of those. They got some fun stuff and the staff I have met are passionate about what they do.@Josh - How do you start a piano?(With a key)#ItsNotAHashtagItsASharp
Josh was fantastic. We did everything by phone until the actual delivery of our piano to our house when I was able to meet Josh and the owner of Poppler’s who did the delivery themselves. Josh thoughtfully answered questions and educated me (I don’t know pianos) about the differences in the models we were considering. Friendly, helpful service!
Poppers Music is a rare gem. It has an uncommonly wide selection of reasonably priced instruments, equipment, and sheet music (especially ensemble music!); an organized and spacious facility; and a knowledgeable and friendly staff. They make a point of recruiting salespeople that are both musically experienced and completely professional.Popplers also offers private lessons and instrument rentals for school ensembles. Their staff are well connected to teachers in the local school music programs, so they are well-informed for meeting the needs of the students in those programs.My wife and I have been there many times, most recently to shop for a keyboard. We were mainly helped by Josh, who has extensive experience and knowledge of keyboards and pianos, and was happy to answer my many questions and share his knowledge. We were in and out of the store a few times before finally making the purchase, and we never felt pressured to rush into the decision. From what I’ve experienced, the staff culture at Popplers prioritizes serving customer’s needs over mere salesmanship, which is something I value highly.In short, I will always go to Popplers first for my music needs and I hope you will too!
The staff was very helpful and knowledgeable about synthetic reeds.
We had a great experience purchasing our new Yamaha piano at Poppler’s. Josh was extremely helpful in providing information about different models as well as demonstrating his own performance on the pianos. The arrangements for payment and delivery were terrific. Josh was very flexible about delivery date due to ice and snow in the spring. I would definitely purchase another piano from Poppler’s and recommend calling or stopping by and visiting with Josh!
Awesome experience. Highly recommended, Josh did a great job getting our 7 yr old excited to start piano. Support local business!
This was a Christmas surprise !! My family loves there pianos. Josh did a super job with delivery I would always use there store!!! Best part they also give lessons on site!!! Thank you Josh & crew👍🏻
Popplers Music ---I cant say enough about the quality of the product and the quality of the service! The staff is always ready and willing to do all that is possible for a positive experience. From our quote to delivery, we experienced professionalism and cordiality. We enjoy our piano and the enhanced performances because a quality insturment!
Josh was very knowledgeable and helpful in helping us find a piano that will be perfect.
I have been incredibly happy with my grand piano purchase from Popplers! Josh took time to answer all of my questions and to guide me towards the piano that would be perfect for my family. Even two years after the purchase, Josh remembers my name & is always happy to answer my questions when they arise. I can guarantee all of our future musical purchases will be from Popplers!
Top notch customer service! No pressure to buy, just all the help to make the best decision for my daughter.
Great service from Josh in getting this piano to its spot at Red River Lutheran Church. Highly recommend Poplars in GFK!
Highly recommend this place. Staff were very helpful and informative about the instruments there.
Josh is an excellent piano instructor!He is always willing to work around our schedule if something comes up. My daughter says he makes learning an easy process and is very willing to listen to her concerns.
Josh was so easy to work with when we decided to purchase a new Yamaha Clavinova! He guided us through every model, demonstrated how to use the features, and made the loan process run smoothly while communicating with us every step of the way. Awesome customer service!
Great customer service, and we are really enjoying our new keyboard! Will definitely work with them going forward!!
Great place to take piano lessons, but/rent instruments and notes. Everybody in the store is friendly and helpful. My 10 yo daughter enjoys piano lessons with Josh Gratton.
We worked with Josh when we traded our piano for one that has a silent feature. Josh listened to what we wanted and got us what we needed. We’ve been extremely happy with the piano and every time we stop in to Poppler’s, Josh greets us and asks how things are going.
As a teacher, I would absolutely recommend Popplers for any music related needs. Every experienced is tailored to the personal needs of the individual. They do their best to give the best deal, whether it is in quality, quantity, or price.
The best customer service. Josh is very knowledgeable and friendly! Very pleasant experience!
The staff at Popplers is personable, helpful, and willing to do everything they can to support their customers, especially music teachers! I highly recommend Popplers Music!!!
I love this store, the staff is knowledgeable and absolutely wonderful. Popplers is my go to choice for equipment, music and lessons. I love swinging in and chatting with the staff!
Knowledgeable helpful service...they do a great job with pianos, band instruments, sheet music, and even provide music lessons! Stop by and tell Joshua that James sent you.
Friendly and knowledgeable staff across the board. Josh showed me a variety of good options and helped me pick out the one right for me.
Popplers has everything I need for my studio and if it’s not in stock, they quickly send it out when it arrives. The staff is knowledgeable and easy to work with.
Best music store anywhere with knowledgeable people who are happy to help in whatever way they can.
All of the workers are as friendly as can be although for a newbie like me it is very intimidating in the beginning. Id recommend coming to this place for your music needs:)
Been going to Popplers since I was in elementary band. I miss the old store there was a much better selection of guitars, drums, amplifiers and accessories. Now it seems to be more focused on sheet music. The staff is great and always very helpful.
I have worked with Popplers Music for over thirty years, first as a student and now as a teacher. I have always been very impressed with their professionalism and customer service. When I walk into the store, Im greeted with a smile, and they are quick to offer help with whatever I may need .....specific type of music, instrument, other supplies etc. I highly recommend Popplers Music! I truly appreciate having a store of this caliber in our community! Thank you to all of their staff!!
Great local business to get your musical instruments and sheet music. Ive always had pleasant encounters with the staff when shopping here. Definitely a great place to get instruments for school band, and even recording equipment and guitars. Fair pricing and servicing available!
COVID had me itching to try something new to keep me busy; Popplers was a huge help, the employees were friendly and clearly care about their work and their customers. I’m so glad I stopped in!
Mark strung my guitar, and treated my guitar like it was his. Good guy.
Great place very good service what ever your Music needs.
Great selection and pricing! Very friendly and professional staff! If they dont have what you are looking for in stock, chances are they can get it fairly quickly.
Popplers Music is my go to store for all of my music needs. The customer service is 2nd to none. Always friendly and helpful. I would highly recommend Popplers Music to anybody! Check them out.
I have dealt with them for 20 years and have always received excellent service!
Terrible, they did not have essentials in stock. They also do not call you back when they say they will.
As a guitar player, I feel VERY uncomfortable at the new store. I feel like Ive walked into a library. When I test out gear, I feel like I am disturbing everyone in the library! I dont feel wanted, appreciated, or welcomed in the new environment. BUILD A WALL!!! Keep the snootys on their side, and us low life guitar players on ours. We are two totally different kinds of personalities and customers.Other than that, the only gripe I have is no Fender no Gibson, two biggest and most common, and Kennys has the Fender market cornered, he literally has no competition. You lost 2k in purchases just from me alone in 2 weeks because of this.. And no used gear? Take in some used gear dang it!WHAT IS THE DEAL WITH CLOSING EARLY ON PAYDAY FRIDAY!!!!I know youre not guitar center, or Sweetwater, you and most your customers have probably never been in either stores. But I have, Im from Fort Wayne IN, and libeed in Florida many years, and Ive been in many many guitar centers.Anyway, to make a short story long. Ive met 2 employees that were cool with players, everyone else, wont even talk to you. The new store REALLY sucks. Fix It! Maybe have some music playing in the background or something, I mean its a freaking music store FFS.... But first thing you must do is devide the two environments with a wall!!!Build Trumps WALL at Popplars!Thanks to the fine young man who sold me 400 bucks in pedals. If you werent there. I wouldnt have bought anything at all. Listen to his ideas. He knows whats up...
Buy your instruments here. And only here
Reneged on a previously agreed to price on an instrument. This might be the only music store in bufu North Dakota eh so you might have to do some other shopping online then there yet eh. The sales rep I spoke to on the phone sounded like he barely hit puberty. Hey kid I hear the local Friday fish fry is hiring then there yet eh. Stay lame ND.
Selection is terrible. Nothing but sheet music and some instruments. Unlike most music stores, they dont have a single CD or record, so if youre looking for those, dont come here.
I have ordered from these guys three times, and each time they said that it would arrive one week later. Well, all of those times it arrived three weeks later. Im done buying from Poppers. Very dissatisfied.