Been looking for a new lawn tractor. Since the Holland John Deere dealership didnt seem too enthusiastic to help us, we stopped by VIP to maybe see about a Husky. Jordan helped us and told us about Simplicity. He was very knowledgeable about the tractor and brand, very helpful. The JD sales man didnt even know answers to simple questions. I settled on a model but unfortunately they did not have it in stock and it would be months or more if I ordered it. Next few days Jordan called around and managed to locate the one I wanted, they only had one at a dealer in Byron Center. I did have to buy it from the other dealer, but I owe a big thanks to Jordan for finding it. Without his help I would not have gotten the one I was set on and I probably would not have known how good Simplicity is. So incredibly happy with the new tractor! Even though I couldnt buy it from them, VIP will be the place I go for everything lawn and garden. These folks really know their stuff and are so helpful. Can not say enough good about them.
So I live about 80 miles north, and have a Husqvarna dealer approximately 15 miles from my house (the same dealer I bought the mower from) well went to get belts for it, and they sold me multiple belts that were longer than the ones that were 5 years old, nothing wrong with the old just stretched and old.Well had a work run next door to VIP and decided to stop. Met with Curt and he found the correct belt for my rider the first try. In and out.Super thrilled! Didn’t know general maintenance would turn into a nightmare.
First time at VIP, wont be my last. Got yard equipment? Got questions? Go talk to the experts.
I have always enjoyed working with the VIP crew. Last week I was in to buy a chain since the Stihl dealer in Ravenna closed. Today I called to get a price and availability for a bar since it is 40 minutes one way. The character on the phone didnt want to use the PC next to him to tell me the price he said yeah we have them in stock between $50 & $70, just bring your saw in with you I know what funking saw I own and NO ONE else had one in stock yet. Ill keep going to VIP, and hopefully they stop letting the after school kids answer the phone.
Great service. Snow blower needed repair. Dropped it off, they gave me repair options. Very happy customer
Couldn’t be happier with their service. Followed up with me on multiple occasions to see if everything was working correctly. Thank you again, won’t go anywhere else.
They are the best. They are always willing to. They are true professionals
Had them take a look at my power washer I previously had work on, they were straight up with me and showed honest professional workmanship. Highly recommend!
Great service, great prices! They will always do everything they can to satisfy their customers.
This place is awesome, the guys are very knowledgeable for any questions. I like to support the small local businesses.
Very friendly and knowledgeable staff. I would recommend this store to anyone looking for reliable and friendly service.. Great financing avialable for all brands they carry! A-1 on my list..
Great help with new chain saw sales have a lot of options top 3 brands in stock
Highly recommend. I am new to area. Very Nice facility, people were very helpful, knowledgeable and not pushy. Curt helped me direct but others were polite. I ended upgrading my chainsaw (was already leaning that way) rather than having my poor purchase last year from home depot worked on. Will definitely be back.
Second purchase today I love the attention and friendliness of the business! I love the products the prices and the attention to detail they provide in setting the equipment up and demonstrating how it’s properly used. I’ll purchase all my equipment from this amazing small business in the future!
Showed up at 11:45 today and was there until 12:20. They close at noon. Never once did I feel I was rushed out of there as I was looking at up grading my chainsaw. Great service! Always go here.
OutstandingHad a 1 year old mower that was not running well. They told me they were at least 2 weeks out to even look at it. Brought it in, got a call back in a week and a half that it was done, and theyd tested it by cutting tall grass for an extended period of time. Brought it home and its running like a champ. Oh, and it cost me MUCH less than I would have expected! Great service all the way around, friendly guys, didnt try to over-sell me. Highly recommended.
Good place to get your outdoor equipment
Great work, great prices. Had a snowblower tune-up, and it runs better than it ever has. Highly recommend!
Quick turn around, very good service. Nobodys better in Grand Haven than VIP!
Great guys to work with. High quality work, on time. Reasonable prices. Very knowledgeable.
These guys are very honest ..and fixing equipment too .Glad to have them in Grand Haven Mich. Dont forget they had moved from Washington St.
Great dealer. Always keep my equipment running smoothly for my lawn care business.
Great guys! They have helped me several times. Even talked me out of a purchase...suggesting a rental instead.
Fast service at fair cost. Nice selection of equipment for sale too.
Never had a bad experience here! Have purchased all my outdoor equipment from here!
Great service. Friendly staff. Good products.
Helpful and Honest, worth paying just a little more
Great staff and always willing to help!
Two weeks to fix a carburetor, and finally get it back only to start it, and my deck belt goes out. I call them and tell them what just happened and what are they going to do about it. The person on the phone could have cared less. Also, they charge $65 just to pick up your lawn mower.
Very knowledgeable and always helpful!
Nice staff quick service
Great service
Had the parts I needed for small engines
Great staff
They are vary friendly and know what they are doing
Great Service!
Great place!
Have everything I need there for my chainsaw
Great service
It was cheap for my fuel line