The store is clean and the employees are nice; but while they give better value for used games than the pawn shop they don’t take that many of them. Additionally, all the Switch games seem to be way more expensive than anything else. They do have some pretty cool game merch and a decent selection of used consoles.

Great customer service! The employees were incredibly friendly, but never came across as push. Not only were they able to help me with my questions, but they were just as civil, energetic, and friendly with every one in the store, even their fellow associates. The store was clean, well organized, and fully stocked. I was very impressed.

System down really! I work remotely for a call center and they do not have all day system down issues. They have all the games out but they are not all available. We picked three games and all of them were sold out yet they are letting us think they are available by putting them out on the floor. Losing faith in them for sure.

Great service, convenient and the worker was helpful. Would recommend

Super.Just really helpful.:)Yay

Friendly staff and good pricing on used games.

If youre in the market for fortnight action figures, great! However, for video games they have barely anything.

They have a great staff and a good selection of games and merchandise.

The staff was super awesome super knowledgeable. Very friendly, that made for great conversation.

I am personally giving one of the employee who works there a 5-star review. Spencer was super caring about Rick and Morty and helped me find a gift for my friend, but what he recommended to me was so epic, I had to keep it myself. Afterwords, we shared our mutual love for Rick and Morty and how weve been waiting eons for season 4 but its hear! Im too lazy to take a picture of what he recommended to me, so hears a picture of a guy holding it! epic Game Stop, keep selling RICK AND NORTY!!!

Do not recommend this place at all. The workers are rude and always out of what we want.

Outdated. It really isnt about games anymore. It is about toys and anything else they can sell to try and stay in business.

They are rude all of the time and definitely overpriced. Never am able to get what I need from there. Its always a problem

Friendly service!

The staff are dedicated and knowledgeable. They have lots and lots of games.

Super friendly and helpful staff! Fixed my problem with something I bought off gamestop.com, in and out in 15 mins with exactly what I wanted 👍

Great customer service. Went there twice in one day. 4 stars because I wish ALL games were still put out on display instead of have having to ask for the older ones.

Brittany was extremely helpful and this is easily the best place in the valley to shot for games

Awesome place and good people.

Absolutely love this place.

Apparently the management is to incompetent to keep up on up to date online inventory, wasting peoples time that are coming in for an item that shows in stock on the website, but not actually in stock. Dont waste getting a prp warranty from gamestop either, as this location also horrible failed to cover what is actually protected by the prp, and what is not. I guess anything they can do to screw people out of money though. There has been countless times i went in for an item that they showed as in stock, but did not actually have in stock. Come on dude its not hard nor time consuming to get in the system and update the in store inventory. Lazy.

Great store, great staff.

Love the store good setup nice people andLots of cool games

First time visiting

Friendly staff and great clearance items for those on a budget. Great location for this store and large selection of games.

I went in and I was greeted to a nice man who greeted me with a great attitude like he had just won the lottery. I left that place with such a happy attitude. The guys name was justin I believe. He had a long beard if that helps. Make that man the president.

Amazing and helpful staff! I dont personally game but they are always helpful on which games the kids will enjoy and they dont try and sell you the most expensive thing in the store! But what will be good for your needs. You wont find this kind of personal attention and help at your box stores!

GameStop is losing my faith because the prices on their products its just too high when you can go to Walmart or any other retail store and buy the same thing for much cheaper

Great location. Sometimes a little disorganized. Great staff. Always friendly and answer questions. Sometimes pressure you to preorder or sign up for their club card but overall decent location.

Very knowledgeable and polite.

They have the games I like and love to play

Justin was awesome and super helpful. I really enjoyed talking to him and doing business with him. I look forward to doing business with him in the future.

Very friendly and helpful staff... one of the top experiences at a game stop so far.

This GameStop is great. People write negative reviews because they think their one bad visit will make people actually care not to visit a great place where all you need to do is buy games and leave. This GameStop always has the best employees that love to crack jokes and update me on the latest games that come out. Always give me feedback on games that I think about buying and always try to save me money. The people that work here are very knowledgeable and they always tell me whats coming out soon so I dont forget. They always make me smile and remind me why I love GameStop so much. Power to the Players.

Excellent customer service provided by staff. They know and personally play video games. I stayed in the store for over four hours and eventually bought a DS2. Kudos to Caitlin and Farris. I’m a hard sell and you did well providing customer service.

Best GameStop around! Lucky to have a good one with good people!

Good place great people. Needs a bigger PC section though

Every time, except for the last time,I came in ive had great experiences here. Staff is usually very friendly. The last time i came in though the employee working was not very happy that I wanted to cancel some pre-orders. I had pre ordered one of the new Nintendo switches the day before and the new pokemon games, but unbeknownst to me i would receive a normal Nintendo switch that night as a gift so i came in the next day to cancel my pre order. I get that its annoying to have to issue out a refund, and im sorry that it was much more complicated to reach into the register and hand me cash rather than to switch the money over to different pre orders. I apologized multiple times because i knew it was an inconvenience to no response, but either way its my money, if i want it back as cash it shouldnt even be a problem, like it was made out to be.

Usually its great and the employees always friendly and helpful. Sadly, we were a bit bummed with the last visit though. We came to see if they had a 360 Wi-Fi adaptor. None at either local gamestop, but they did have a few online at gamestop, so I thought we might just order then and there... Except there was no free to-store shipping and the shipping/handling was $10, almost as much as the full cost of the adaptor.

Really slow service but the dude was cool and worked with me

To the guy who told me not to buy the strikepack FPS for PS4. Do yourself some research before you start taking bad about a product! This thing SMOKES scuff controllers and forget about the Astro. The rapid fire and anti recoil is insane. It’s also comfortable, rather than what you told me. I give this product a 10/5. And you can’t beat the 40$ price, not to mention the add on downloadable software update & additional mods.

Let the kid in you shine! All your consoles covered, and smiling helpful faces!

They are very helpful and getting their customer hoped right away and help them get out the door says they possibly can and theyre wonderful with their services

I love this store. It has all my gaming needs met and then some

Great stuff.great employees. Service awesome

Way better store than Mesa Mall store...And Nora the Manager is Awesomsause!!!

This store rocks. Employees are knowledgeable friendly and always willing to help. Bought a duplicate item from them and lost my receipt and they still allowed me to swap for a different item of same value. My favorite Game Stop in Grand Junction.

As a person who does not play much video games anymore I went into game stop to buy a game, thats it. The people were nice enough. But I dont want to reserve a copy of a game, I dont want scratch protection and I dont want to join your club. I just want my game without being hasseles to buy other junk.

Its a great store. Baught a used 2ds there and it works great

Attentive staff and a great environment really give this GameStop location an edge over the competition.

Out of principle I cant give this franchise more than 2 stars, however, the staff here are great people who really seem to just love games and want to help. They have my business, I just hate the company.

Great games, friendly service.

These nice people always go out of their way to find me discounts I didnt even know I had. Good selection and really good sales

The customer service is awesome, the pricing is not always the best.

Decent selection and super friendly staff!

Super customer friendly always a great help

Cheap games and nice people, no reason to go to the mall

Great customer service. Always there to help.

Pretty good place to buy your games most sells guys are friendly and helpful.

Always have a wonderful experience with friendly staff, short wait times and fun stuff to look at!

Sometimes hard to get them on the phone, however they are awesome at helping in the store and will pay their attention to the in person before the phone, which I admire.

The Game Stop in Grand Junction had a lot of cheap used games which is nice, but when I first walked in there with my son-in-law I was greeted by a very strange loud women who was trying to push sales on to us. I honestly can tell most customers want to hurry and leave because of her or are forced to be nice. We simply ignored her since we are used to people forcing sales like its a car lot. Then she began to hit on my SIL which made us want to get out of there asap. We grabbed the game that we wanted she laughed at the game we were buying. (little did this idiotic person know it was for my 3 year old grand daughter) luckily we could tell the other employees did not like here and were very nice to us and she quickly shut up until she was trying to make me buy a game stop point card. Honestly white trash.

Great place to buy video games

Awesome staff and great place to shop!

Seems like a rip off to sell your games and the use games are way over priced. Mostly focused on console games and all the junk accessories that go along with them. PC gamers are left out and may as well just look for games on Steam and get accessories on Amazon.

Good selection and games fair prices knowledgeable staff

Great their employees were really nice

The people are always awesome and super helpful

Lady who helped us was awesome!

I dont know why anyone goes to Gamestop anymore. But, this locations people are nice

They have great customer service and alot of variety!

Very helpful and knowledgeable staff, she even let us know a game we were going to buy was on-line only - which we didnt want. Thanks!

This is my favorite GameStop in western CO. Everyone I have talked to in this store, at any point, have been knowledgeable and kind. In a lot of the other stores I have had people follow me around like a lost puppy dog looking to try and sell me something but, I have never had anyone at the rimrock store do it. If you need help or look lost they will see if you need help maybe recommend a good game but wont try to push product on you. Also very trustworthy pre-ownded games and consoles. Never had any issue with anything I bought from them with the exception of boring games (bad choice on my part).

Great staff, good selection and super knowledgeable.

Always friendly people and good talking

Great place to fond games.

So I went in one day and I bought a bunch of games

Good store

Play time she comes

Theres negatives and positives about this place. It depends on the day and whose working if you want a good experience.

Overpriced and never give you enough for games. But they always have what I need.

Will buy your $60 used game for $10 then sell it for 45.. its maam

Great place for games

Good selection and helpful staff

Lady behind the counter was the great

GREAT GAMES GO THERE

They dont have enough dank memes.

Good customer service

Good sales and very nice people

Poor customer service and a rip off to sell anything to.

My husband goes here for his video games

Great employees great help

Bought a defective. Ps4. Tried to call within the hour. And will not answer. Say enter access code. Really what business dont answer there phone during business hours

Very large variaty of games

Some employees are unaware of sales and product functions.

Who wastes their time at game stop anymore?

Love this place 😎

Awesome customer service

Fast friendly staff

Decent place