Just called them had to be transferred 3 times to get to the correct department. When I did speak to someone it seemed like she didnt know much about anything I was asking then want me to make the arrangements for the tow. Just was not comfortable sending my truck to them.
AVOID! I requested an estimate and told them I would let them know after the estimate how I would like to proceed. I declined the body work and they told me there would be restocking fees for parts, storage charge, and admin fees. I asked why a storage fee if I wanted some work to be done and they never contacted me to discuss the quote. I also asked why there would be restocking fees if I never requested parts be ordered. They said they would see if they could take those off. Then they needed a part for the work I did want done and would get it ordered, I thought the parts were ordered and you wanted me to pay to restock them. So I caught them lying and trying to inflate my bill. Then the parts they removed from my vehicle had been purposely cut to prevent their reuse. Very unethical. They removed parts that did not need to be removed and did not return the parts to reinstall them. I was choosing not to repair the car because I had planned on purchasing a new Blazer next door at the dealership. Because of the poor ethics, I decided to avoid making a car purchase at their dealership.
Our experience went downhill when they said another week another week. 6 weeks past when they where about to give us the truck. We checked the truck the first time we find a scratch that wasnt from the collision. We come back again and find a small dent on the drivers door, seams to me that they dont have people who care about other people vehicles. I would recommend to take it to a bigger dealership with real professionals
Polite, courteous, and easy to deal with. Id go back.
Soo MANY cars to choose from!!!