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AOA Window & Door
3262 Union Ave SE, Grand Rapids, MI 49548, United States
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AOA Window & Door

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Ju
Review №1

We live in a condo with a French door that leads to our 3 season room. The previous owner locked herself out in the 2nd story room and dug her way back in, completely destroying the door, the frame, the strike plate, etc. We contacted Bob for a quote for a new door unit after our first quote came in at over $10,000 for a retail price, a 2nd special price and a 3rd if you sign today price. (yikes). Bob came to our home to assess the problem and provide a quote. The very first thing he did was to repair the door so that it will work properly for the winter. WOW! We asked him to submit his quote for the work and a separate invoice for his repair. We were knocked out when he said there would be no charge for his temporary fix. I cant promise hell do the same for you but I can tell you that a man who feels his job is his calling is a rarity in business these days. Talk about no pressure!! Were awaiting his quote for replacement but were pretty sure that it will also exceed our expectations and meet our budget. We cannot recommend him highly enough. Give him a call!

Ke
Review №2

Bob worked with us on picking the type of products we would need and made sure that everything arrived as timely as possible with all of the challenges in a covid economy. He actively communicated and helped us get the right products. We love the final results.

Mi
Review №3

Within this last Month (July 2019) my neighbor and I (Mike Schuitema) had the pleasure of purchasing Windows from AOA Design Center. I normally do not submit Reviews. However, I am so pleased with the Quality of their Product, Sales Staff and the Installers I have to share my expierence.Our Condo Complex (Northwood Hills) are very particular on whom and what Windows can be Installed. As a Consumer with 42 Years of Law Enforcement experience; let it just say I do my Homework! Do not be fooled my Heavy Marketing; things like Half Off with TV, Radio and Print Media. Take a investigative approach to your Purchase of Windows. I urge you to go into their Show Room and take a look at their Product! Then do some comparisons with whomever! If something is Too Good To Be True it most likely is not!Mr. Spoolsta and Sara at AOA were Professional, Friendly as well as knowledgeable! I would like to add the Installers Jason and Ler were very thorough and respectful! They made sure the Installation of both mine and my neighbors as Precise and Correct! To Top it all Off they were very meticulous in their Preparation and final Clean Up!Thanks Bob, Sara, Jason and Ler!Yours in service,Michael (Mike) K. Schuitemaaka: Chief and/or Sergeant Mike

Do
Review №4

Recently had a window to door project completed by AOA and we couldnt be more pleased with the effort, thought, and craftsmanship that was put in by AOA. There was one small negative in the process that we experienced that I feel is note worthy for someone giving consideration to having work done by them. I am rating this company 5 stars because the work was completed within our initial timeline and the quality exceeded our expectations, but there were times that I experienced a tad bit of anxiety wondering if it would be completed before snowfall. The feeling of anxiety was driven by some communication lapses that I felt sometimes bordered on unacceptable. With 2020 being what it has been I feel that it would be unfair to pin material delays and or project completions pushes on this company fully, but in my humble opinion the scheduling and communication of delays does need some improvement and may be of concern when contracting them for other perspective customers.I would also like to mention that our communication issues were resolved in fairly short order when our account was moved to another account manager.All and all, I would, without a doubt recommend this company for a door/window project.

No
Review №5

I am a very satisfied customer! AOA installed a sliding door where a window used to be. There was nothing standard about the job and everything had to be custom fit. - Its perfect! The AOA team did a great job of communicating throughout the process. They came when they said they would come, and I feel that I received a very fair price. I highly recommend AOA and would not hesitate to use them again.

Co
Review №6

Customer service at its best! I cannot say enough good things about Bob and AOA. They value your satisfaction from start to finish - and that right there has made a world of difference for us. We will definitely be using AOA for our future projects.

Ma
Review №7

These folks really know what theyre doing. A wide variety of windows on display to choose from, knowledgeable sales staff ( thanks Diana) and excellent installation.

Information
47 Photos
7 Comments
4.6 Rating
  • Address:3262 Union Ave SE, Grand Rapids, MI 49548, United States
  • Site:https://aoaccess.com/residential
  • Phone:+1 616-226-8742
Categories
  • Door supplier
  • Aluminum window
  • Window supplier
  • Home improvement store
  • Interior door
  • PVC windows supplier
  • Window installation service
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
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