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Meineke Car Care Center
2248 Madison Ave, Granite City, IL 62040, United States
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Meineke Car Care Center
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Be
Review №1

Ed is amazing. He is so sweet and professional. He really helped us out tremendously. I will not go anywhere else, they are fair, understanding, and really do care about you and your cars safety. The guys fixed my car, and went above and beyond to make sure it was safe for me. They left the car in very nice, clean condition, and everyone there worked very diligently to help get me safely back on the road. Thank you guys!

le
Review №2

Edward here in Granite City took care of me and got me squared away fast and for a solid price!

Sh
Review №3

I came to this place 4x and they have not fixed what’s wrong with my car. They kept telling me it’s several different problems. I just feel as they’re trying to get over on me because I am a woman. I have spent 1000s and my check engine light is still on. I do not recommend going here if you have a new car stick to the dealership.

Kr
Review №4

They were very honest, helpful, and reasonable priced. My alternator went out and they told me the were very busy (during COVID time) but would fit me in. They checked everything to make sure it was really my alternator and got me the best price they could on a new one (tried getting a refurbished one but had no luck). It did take them about a week, they were honest and everyone is short staffed, but they fixed it for a very reasonable price and did not take advantage of me (a single female). Overall very pleased.

Do
Review №5

Staff is amazing! Diligent, friendly, and Ive never had a problem. Weve been going to them for a long time, and will keep going back with all our cars

Ri
Review №6

They replaced a hub and wheel baring for us. Did a great job at a vey fair price. Would totally recommend them to anyone needing work fone on there car…,

Jo
Review №7

I was in Granite City to buy a car and drive it home to Jersey. Needed brake work in a hurry, Ed and his crew took care of me and got me back on the road! Thank you

Br
Review №8

Excellent customer service! (I was treated as though I’ve been using their services for years, although it was my first time visiting.) Eddie was very patient with my questions, informative and honestly had my family’s safety at heart. Super nice, friendly guy. My services were also hundreds of dollars cheaper than other local places. I highly recommend you give Eddie and his team a call for your auto needs. I will absolutely be taking all of my cars back to them!

De
Review №9

I really had a Great experience with this shop. Im a total novice of car repair, and being a woman I was concerned, I had Googled what I knew was going on with my car, so I wasnt going in completely blind.Everything was explained patiently and throughly. Any sales that were currently running that applied to my situation they made me aware so I was impressed by that. Overall, just a really good experience, quality work, and I m not only satisfied but more importantly I feel safe in my car.I would definitely refer family and friends to this shop.

Ad
Review №10

I had an amazing experience with this place. I initially googled “car shops near me” and this was one of them that came up and I saw they had great reviews so I chose them. First of all, Jackie, the front desk receptionist and manager is extremely polite and helpful. She called me and gave me updates about my car as soon as she knew them, and as soon as she found out the total of the services I received she found all the coupons and discount codes she could to get my price point down without me even asking! I’ve never had a car place show such kindness and care about their customers so personally. After I paid, I was given a sheet listing what could be done to my car, and they explained to me what was needed most and what could wait. They waited until after I paid to tell me these things and did not pressure me at all! They were not trying to upsell me anything or add on any unnecessary fixes to my car. For example: I need all 4 tires replaced on my car, but they said if I want I can do the front 2 first because they are needed ASAP, and that the back 2 can wait and they’re fine for now. I’ve already made an appointment to go back and get those 2 tires replaced. Their prices are EXTREMELY reasonable even before the coupons and discounts they find for you! I will recommend this Meineke location to everyone I know from now on.

Pa
Review №11

I have always taken my cars to Meineke they are always fair priced, and call me to let me know what the problem is with my car before fixing it. Meineke is the best!

LM
Review №12

Called to replace a resonator, I am bringing my own custom hi-flow resonator. I was quoted to replace a resonator, $175.00 an hr!!! Extremely expensive, is not brain surgery.

To
Review №13

Great customer service!They walked me through everything they were doing and let me know what it was going to cost before they performed the services.

Er
Review №14

Amazing service and prices. Ed the manager was amazing and very attentive to my vehicles needs. Will definitely be using them from now on

Al
Review №15

Always great service, fast, efficient, HONEST, home town business. Thats what I like, you can trust what they tell you. This is so IMPORTANT to me, especially living alone, you need someone you can TRUST their word. This is the place.They have worked hard and earned it, but they have a new location and the facility is awesome, very happy for them.May they have a Successful 2021!

Jo
Review №16

Truly excellent service from this local Meineke Shop. My battery was dead following an extremely cold February week on Saturday morning. I called shortly after they opened to inquire into if they would have time to install. He was extremely polite, provided an accurate and reasonable quote for the work and told me it should not take too long once I get the vehicle there. It did not and the total price actually was slightly less than what was quoted. They texted me a link to an approximately 50-60 point inspection of the vehicle they also performed free of charge. Were they looking for additional work to do? Perhaps, but they were honest in informing me the car did not need anything else. I strongly recommend them based upon this experience and will be returning myself.

De
Review №17

Very helpful and a nice, clean lobby. My granddaughter enjoyed the train table in the waiting area.

Mi
Review №18

Joshua Martin at the Edwardsville location is the best repair technician Ive ever met.

Ch
Review №19

My check engine light was on and I had to get the emissions done on my car, I spoke to Ed at the Granite City shop, he got my car in and fixed by the end of the day. They did a great job and are very friendly and affordable. Thanks to everyone at the Granite City shop.

we
Review №20

Ed was great. He is always helpful. I trust him fully w/my car. All services are done quickly, professional & properly. Wouldn’t go anywhere else. Thanks Ed & team

Ma
Review №21

Love the people there good service

J
Review №22

Horrible service. I would not recommend to anyone!

Ru
Review №23

Ive always liked going to meineke because the guy is very friendly and always trying to help you out just a good place overall

Sc
Review №24

The Employees at Meineke in Granted City are Terrific! Always Professional and Honest! The prices are always Fair and Consistent. We have never had any problems or disappointments with the work they have done for us.Thank You, Meineke Employees👍#WWG1WGA

Mi
Review №25

20 cars waiting to be worked on 2 technicians working No employees Lady that answers phone let all calls go to voicemail

Ca
Review №26

Being a young person, I’ve got places I have to be and things I have to get done, meaning I need to have a running car. Meineke Car Care on Madison Avenue in Granite City did a fantastic job fixing my car in a timely manner. They didn’t try hoaxing me and they didn’t try talking me into getting unnecessary work done (my car is old, there is definitely some work that can be found to be done). Instead, they quickly did the job I asked for and had absolutely amazing prices. The man at the desk was so kind and calm to work with. I will always be taking my car here from now on. Thank you Meineke! My car has never driven smoother!

Da
Review №27

The service was amazing they got my car in on short notice and replaced rotors and front and back brakes before they closed. Couldn’t be more happy with Meineke, thank you Ed and staff

Mi
Review №28

Ed and the boys have really made this a very different business than it used to be. The store is clean and the staff if super friendly and, Ive genuinely become fond of having reasons to swing by and visit, because, the interactions are just so fun and positive. They do good mechanically and, their prices are fair as well. I enjoy spending my car maintenance budget here. Thanks guys. Yall rock.

Di
Review №29

This place is very unprofessional I warn anyone not to consider using meineke on Madison ave in granite city, il for car repairs they lied about ordering a part for my vehicle and had my vehicle for 3days then said the 3rd day that they were sent the wrong part just lie after lie….

Je
Review №30

Because Of Covid You Have To Leave Your Car, But The Technicians Are Wonderful They Keep You Posted And Let You Know About Other Repairs That Might Be Need.Just Wonderful Service And Very Professional Thanks For Such A Pleasant Experience And Job Well Done.Be Blessed Everyone And Safe.

Da
Review №31

Brought my fiances 2005 Saturn view in for noises..was told it had bad bearings and control arms and bad rear shocks..elected to do front end work and wait on rear shocks till payday ten days from now...1200 +dollars and almost a day later,got a call that my car was ready right at closing time for the business..I arrived as the crew was closing up shop..all indoors,stuck my head indoor,asked if the cars good to gi,was told the keys and work order was under driver floor mat..I got in the car,put in in drive,as it was facing forward, proceeded to turn left onto Madison ave,car breaks down right in front of the shop..thank god I got there before they left,as I had to get a ride to pick car up...had help pushing it back into the lot..was told would be put up and inspected first thing in the morning the next day...waited till a couple hours after opening on a call,I had to call the shop myself to find anything out..was told by the guy that answered,that it hadnt even been checked out yet..and that he was told I broke an axle jumpin a curve leaving his lot,which resulted in the car breaking down..in the middle of Madison ave..at closing time..I have witnesses that saw me pull carefully out of the lot,mindful that I just spent 1300 dollars on new parts...waiting for an update...update:we are very satisfied with the professionalism shown by ed Shaffer in handling our issue..it was an understanding that things break..in this instance,in the most ironic way..We will continue to bring our vehicles to the guys at mieneke..ty very much ed and team

Ma
Review №32

Quick prompt service. Updates during the entire process. Would recommend to others.

Pe
Review №33

Alway professional and excellent quality of work. I love the affordable prices and trust them with my car

Ry
Review №34

Ed and his team got me in and out in a very timely manner. They called with concerns and made sure I was happy with everything before letting my car leave their shop.

Ma
Review №35

I took my truck in to get a new exhaust on a Monday morning and had it back by 2pm. It was fast and good quality work.

ro
Review №36

Friendly people.Timely service, professional.My car has been eating starters ever since my clutch was replaced.Another Granite City flood victim here.I can push start my car and itll start up fine until I let it set for a day. Then it doesnt start.I can turn that key all day long and the only thing that happens is the starter literally breaks. Its insaneMeineke probably saved me money...Still cant start it....feel like Danny Larusos mother....push Push PUSH!!!

Pa
Review №37

Very efficient and courteous, and they delivered what they promised. Pricing was very competitive.

Du
Review №38

Ed does a great job running the shop, always professional and prompt each time I have had worked on two different vehicles.

Er
Review №39

Great place!

Ki
Review №40

How does a company take advantage of elderly people. Do not take your car here if you need air conditioning!! After. $1100.00 and still no air conditioning for a 88 and 86 year old is UNACCEPTABLE!! We will be contacting resources to get this matter resolved very quickly!

Ma
Review №41

Ed and his crew took great care of my car and gave me a great deal

Pa
Review №42

Everyone is awesome. Very friendly and knowledgeable. I wont take my car anywhere else. Ed will take his time and explain everything that has to be done to keep my car runny smoothly. I highly recommend him and his team. They always go above and beyond

Va
Review №43

Great staff very informative and engaging. Love the communication

Ka
Review №44

Fantastic customer service. Great prices.

Ju
Review №45

Always satisfied. I go there first.

Ro
Review №46

Ive always brought my cars to meineke and they have always done a wonderful job. I will continue to bring my business to them and recommend them to others.

Ph
Review №47

The manager ED WAS VERY NICE AMD PROFESSIONAL AND GOOD COMMUNICATION SKILLS! AS WAS HIS LADY ASSISTANT. WORK WAS EXCELLENT!👍

Ma
Review №48

Everyone was very nice and helpful

We
Review №49

Ed took care of everything. Got me in quickly. Services were performed & car was ready as promised. My car drives better than ever. Excellent experience. Would definitely recommend. Thanks for everything Ed!!

ja
Review №50

The place was clean and ed and jess were very knowledgable and professional.competetive prices on my repairs

Vi
Review №51

Over priced and does not communicate on the cost. I will never go back. They are nice people though

Br
Review №52

They gave me a superb deal on a job other places wouldnt of touched for 3 times what I played. They where all very kind and more than knowledgeable about their craft. All my business will be spent with Ed and his crew

mi
Review №53

Ed the manager and his mechanics were amazing! I called at 8 a.m. on a Saturday with no appointment, and they got me in at 9 for a diagnostic. Ended up replacing the cooling fan, brake caliper, and coolant reservoir. Ed really worked with me and kept me informed on every step of the process. I really didnt think Id find a decent place to take my car after moving up this way. I highly recommend this place. You wont regret it! Thank you Ed and thank your entire team. They really know their stuff and really took great care of my car!!!!

As
Review №54

Ed and his guys are always there to help in any way they can! Highly recommend 🖤

Ma
Review №55

They are honest and straightforward. Ive had a catalytic converter and my timing chain replaced by them. The work is solid and they had the best prices. My power steering system was acting bad, instead of charging me 600+ dollars, they did their homework and found out about a silent recall with the system. They didnt charge me and my dealership had to do the work for free. Profit is #1 with any business, but you need customers that trust you as well. I think they understand that. PS: I rarely give reviews but they deserve this one.

Ro
Review №56

Repaired my tire quickly and reasonably priced.

Vi
Review №57

I guess a Job well done, but you know the question on the drop box envelope were it says do you want old parts(well NO PARTS FOUND IN CAR) One week for a Six Hour Job 5.8 @ 115 per hour wow. Vehicle runs as B4 with a little vibration now!

ke
Review №58

I was extremely happy with the professional treatment I received from Mr. Shafer

Pa
Review №59

I highly recommend Meineke for any work needing to be done on your car. They kept me updated on everything that was going on with my car and were prompt in getting the repairs done. I will definitely be using them again!

Za
Review №60

Was placed on hold than no one came back

Ja
Review №61

They where courteous and where able to get me in short notice. Explained everything out to me and made sure I didn’t have any questions before I left. I recommend this place.

Do
Review №62

Very friendly and great service

De
Review №63

Great service! decent price and friendly employees. they even showed me what needs to be done and what i can wait a little bit to do. I will definitely be back soon

Ge
Review №64

Ed helped me out big time I appreciate it. Great place they try their best to work with you.

So
Review №65

Ed is great about getting you in on your schedule. They checked my car out and got the ac fixed along with doing an inspection of my car to let me know what it may need in future

Jo
Review №66

I had a bit of a small emergency. They got me in quickly, got it taken care of. A good shop with good people.

Ro
Review №67

Granite City location has a reasonable, prices, and the staff is fantastic. You never been there, go for your next car service. They explain what you need and let you decide what you want to do. They get you in and out. 10++🙂

Ma
Review №68

They take to damn long to do a simple oil change they don’t give u feedback like they use to.. new owner took over this place and they seem to act nonchalant.. I drop my car off left for bout a hour an 45 minutes came back and it still wasn’t done I waited another hr an 45 minutes ain’t no way in the world it should take that long when I came in the same guy at the front desk talked to me like he didn’t even recognized Me like I didn’t juss drop my car off there don’t waste your time or your money with them

AL
Review №69

The employee at the front desk was very nice; I asked him about an oil change package (bogo) free that I didnt understand online. I made my appointment online before Christmas, so he gave me the free oil change card. I am very happy with this Meineke Center. I dont have to remind them to reset my odometer after my oil change, like I had to remind everyone else. I will definitely return to this shop for all my car repair needs. They know what they are doing!

Za
Review №70

I could not be happier with the service I received from the crew at the Meineke in Granite City. I was on my way to Chicago when I experienced car trouble and had to pull of the interstate. It was a little after 3:00 pm on a Saturday so most mechanic shops were closed. I saw the Meineke in Granite City was open and when I called they said even though they had many other projects to work on, they could still help me out. The team ended up working past close to repair my car and I was able to make it to Chicago in time for my holiday party that Saturday night. I would highly recommend this shop to anyone who needs work done on their car.

ho
Review №71

Service. Value. I was going to make that donut spare last through the weekend. No. The Meineke shop in Granite City was recommended. So this is the service value part. The manager Ed Shafer shuffled a spot on Saturday no less. Made an appt, he supplied tires fair and delivered in time.he tires there on time he supplied tires at a fair price, he was a local tour guide for those who have to wait.BOTTOM LINE They were balanced. Id go back in a heartbeat for that alone.

Mi
Review №72

The entire procedure was explained to me before any work was completed. The price was as quoted as well. The work was done in a timely fashion. I was very impressed and pleased with Meineke Car Care.

OT
Review №73

They did my oil change pretty quickly and efficiently. Checked the fluids and battery. They wouldnt check the breaks or do a little mechanical work I needed done. The price was good.

An
Review №74

Have been taking my cars to Meineke for quite some time. Their mechanics fixed an annoying noise coming from my breaks, that other shops were unable to fix. Ed the manager, is a “customer first” person and is knowledgeable about your cars. They will treat you right with all your auto repairs. Love this shop!

Je
Review №75

Great costumer service

Ja
Review №76

Fast and friendly! Ed was very helpful with working with our hectic schedule. Best in town

Th
Review №77

Very good great job in and out

Ki
Review №78

The best . I live in Belleville and there’s a Meineke in Belleville, but I will always choose the one in granite city . There the best . Thank for all you guys services .

Ta
Review №79

Joe was really good. He got me in & out. He was very helpful

Ja
Review №80

I had an issue that myself or a friend could not diagnose at all. I brought my 93 Cutlas Sierra to Ed Shafer at Granite City Meineke. He was thorough, transparent and very prompt in his service. He carefully explained necessary repairs, priority issues and importance of each then asked before making any orders. Vehicle ran superbly after repairs were made. He had me bring my vehicle in for an oil change and double checked everything once more nearly 1 1/2 months later. The team spotted a possible repair needed and promptly serviced the issue. I highly recommend and greatly appreciate the service there. I will be a customer as long as the team here continues this performance.***I just got my car back from Ed and the team yesterday morning. My vehicle is an older model and has needed some love and attention on occasion. I never hesitate choosing Meineke in Granite City. My A/C feels brand new and the other repairs have it running beautifully. I have faith that anytime my car is in their very capable hands it will be returned running great at a very reasonable price. Thanks Granite City Meineke and congratulations on your expansion. From what i saw when i was there. The other building will definitely be needed.

To
Review №81

Great service. Ed was a nice guy and they got the job done in a reasonable time!

El
Review №82

Kind of expensive

M
Review №83

Fast, honest service. Great work and prices! I highly recommend.

Er
Review №84

Yesterday was my 2nd time using the Meineke in Granite City, IL on Madison Avenue. My 1st appointment was for a standard oil change. I never knew what I was missing until I spoke with Ed Shafer, the long time shop manager, to set up my appointment. That conversation got me in the door. The budget friendly prices and professionalism of the entire team made this Meineke even more impressive. They were upfront and honest throughout the entire experience. I never once felt pushed to purchase unnecessary additional services. Yesterday’s they replaced my front brakes. The emailed appointment reminder, on Sunday night, was doctors office quality communication. My brakes feel amazing and I feel safe driving again. More so, I take comfort in knowing I have a 1yr labor warranty and a lifetime warranty on the brakes! Both Ed and Joe treated both myself and my Mother with the utmost respect. I’m not one to ask a lot of questions, right HA! They never rushed me through my thought process which always lead to a few more questions. At no point, did they hint at being annoyed my inquiries. None of my concerns to be a waste of their time. The hard working team @ Meineke, GC off Madison Ave is unlike any repair shop I’ve ever used before. Maybe it’s because of all their skilled mechanics, but this Meineke “runs like a well oiled machine!” Thanks a million Ed, Joe and all the greasy hands I didn’t get to shake yesterday. I’ll be back for another oil change soon. I refer everyone to you guys. So, keep up the excellent quality work! ~Erin

Te
Review №85

Meineke is the best car care place out there, the are kind and very helpful. They get your car in fast and do a good job.

Da
Review №86

Awesome service steer you in the right direction on what you need and does quality work highly recommend granite City

Ke
Review №87

I had my brakes replaced 2 years ago in Granite City, Ill. I brought my truck back 2 additional times. I paid 775.00 at the time of service. 2 years later I am paying over 800 more due to my original complaint. Never use the Madison Avenue Meineke. Both times I took it back they said it would take some time for the squeaking to go away. Less than 30k miles later I am metal on metal again. Wood River is fixing what Granite City neglected to do.

Br
Review №88

Very good fast service

Da
Review №89

Very friendly,polite,and fast paced I will bring my SUV back to them if something else goes wrong. Thanks again youll.

St
Review №90

Took my wife’s car in for a low tire, wound up needing two new tires an alignment and a wheel bearing. I felt the manager really worked with us. He definitely took the sting away! Thanks Ed!!!

Sh
Review №91

Friendly af! You might think they are pricey but check prices with other mechanics, bet they wont beat meinekes!

Z
Review №92

Hey people check this guy out Ed Schafer he is amazing guy At the Meineke shop downtown Granite City this place rocks excellent service my car is running smooth as silk an my pockets are not so empty he gives you awesome deals an hes a man of his word.Thank you ED..

Ju
Review №93

I was very satisfied with the service and the prices that I was quoted by Ed. He went above and beyond customer service and I will most definitely go back to him again for any other services I may need on my car. Thanks!

Br
Review №94

Very friendly employees, and very fast service

Se
Review №95

Ive been using their services since I got my first car when I was 18. Im now 28 and their service is still top notch quality grade A. I had some work done about 2 months ago and my engine light was on after I had the work done, I was told I had to drive the car a certain number of miles before the engine light with pop off. Fast forward two months later my engine light was still on I took the car back because it was time for emissions and I couldnt pass. In about 15 minutes they had my engine light off and the problem was fixed free of charge. When I originally had the work done it came with a warranty that they honored! I have always been the type to want things done right even if it cost me a lot more than it would taking an alternate route. That mentality truly came in handy because I paid for quality and customer service overall. Get it done right the first time and it will pay off in the long run!

Sc
Review №96

Its a great place to have your vehicle serviced! They know what they are doing and have fair prices and are quick! Definitely recommend them!!

Ke
Review №97

Great service, lower prices

ni
Review №98

Would not honor nationwide Meineke warranty on pads/rotors. At first glance, manager Ed could not have been nicer, but it turned out every word out of his mouth was a lie. Made it clear I could not have verified warranty work performed without dollars out of my pocket and loose promises that somebody else might reimburse me someday. First passed the blame on his store owner (lie), then the original store that performed the work not wanting to cooperate (lie), etc etc etc (lie, lie, lie). Accepted my appointment under false pretenses and had my car for 8 hours with no intent of working on it. Obviously out the cab fare to and from location thanks to manager Eds misconduct.Thank god for Chesterfield MO manager Daryl, who squeezed me in at another Meineke to have work done same day no charge (the way their warranty is supposed to work). District manager at Meineke corporate is aware of similar issues other customers have had at this same GC location and is escalating accordingly.If you think all Meinekes are made the same, think again. Avoid at all costs.

Ca
Review №99

I got oil change, tires rotated, and front rotors/brakes replaced

R
Review №100

The Granite City location is the best. Usually when you have an appointment, youre 95% of the time done as they said. Great employees

Information
14 Photos
100 Comments
4.6 Rating
  • Address:2248 Madison Ave, Granite City, IL 62040, United States
  • Site:https://meineke.com/locations/il/granite-city-557/
  • Phone:+1 618-219-8570
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
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