I recently got my clutch, pressure plate and flywheel replaced by German Car Care. Their pricing was excellent compared to other shops and their customer service was fantastic. They were very clear and communicated any time there was an update on my vehicle. I picked my car back up yesterday and was amazed at how much better my car drove. I have already recommended this place to a friend, and would recommend German Car Care to anyone who needs car repairs!
Ryan, Trish and the team are remarkably generous in their effort, attention, and time! They have serviced and repaired our 12-year-old C350 and 10-year-old E350 with more care and concern than our local Mercedes dealership was capable of. We simply refuse to see or speak to anyone else but German Car Care for all of our complete services and repairs. We admire and appreciate all your hard and exceptional work, German Car Care!!!!
I have veen using their services for years and have always received superlative service. I trust them more than anyone else to touch my car. my most recent experience with them kicked up to a lot more notches as they not only dealt with my auto emergency in a very professional and thorough fashion but also ensured that it was fixed with minimal fuss and cost. To ensure that I did not have any issues reoccur when I had to get the annual inspection done (which was due just then) they rechecked the systems and got it done for me! They made the whole process very convenient and painless and I loved the transparency of the whole operation. The attitude of the team (Joe, Trisha and Ryan) was also stellar in every respect from the friendliness to just a very visible sincere desire to help! I would recommend them to everybody wholeheartedly and unreservedly. I trust them more than my local BMW dealership.
I have used German Car Care for many many years. Ever since my warranty expired on my 2002 530I BMW back in 2005. I met Joe, the owner and NO one has ever done any repairs on my car except them! THEY ARE VERY GOOD, HONEST AND REASONABLE!! 300,000,000 plus miles all from the great care of German Car Care!!
I highly recommend German Car Care! You wont regret taking your car to them. I have used this shop for many years and I have always been more than satisfied. I will not take my Mercedes to any other shop. Joe and his staff are very professional and friendly. German Car Care is very fair in their pricing. Delivering exceptional quality of work is their primary focus. I have recommended this shop to anyone that I know that needs work on their German car and the feedback that I have received has always been very positive. They are also very timely with completing your repairs. When your car is finished Joe (the owner) makes sure that you are satisfied and encourages you to bring it back if you anything less than satisfied. I can honestly say that I have never had to take my car back for the same problem.
Joe and his team are awesome! They are honest and always do good work! They offer the best customer service experience in the area. You will not be wrong trusting your investment with these folks.
This is the FIRST TIME I ever went outside of the Mercedes-Benz dealership to have work performed on my 2013 MLB 350. They completed my A service. I had to come back because of a loud sound I could hear when I drove. We had some hiccups getting the problem corrected but I absolutely appreciate them for their professionalism, great work, making things right for me and getting the issue resolved quickly!!! Cant say enough great things about German Car Care!!! They were highly recommended to me and lived up to the great reputation they worked very hard for! Save your money and give them a try!!!!
Friend of mine took me there because he was buying my car looks like they know what they are doing. Best service and good explanation of what was wrong with my car.
Highly recommend German Car Care for any of your German car needs wether it’s simple as a service/tune-up to repairs and more!Great customer service and on time as promised, big thanks to Ryan and Jose!
German Car Care was great! Looked them up for reviews before I called and after using them, they lived up to my expectations. My E350 class MB transmission leak was found and corrected. I had them change the oil. The staff and technicians know what they’re doing. Joe said to bring the car back in two weeks for free check up and I thought that was beyond any other shop. They are the place to take your German car for care! Thanks German Car Care!
I went to German Car Garage in Grapevine today for the first time, to install 2 trims on my BMW X6., Joe the owner and one of his guy install this in no time, when I asked for how much its going to cost, he said it is free!! I was more than surprise to hear this. They did a good quality installation and I was flawed that he did not charge me anything for this, dealership wanted to charge me 1 hour labor for this installation, I have never experience this kind of generosity from a car garage before. They are not after money, they want to do quality job and make people happy. I am becoming his customer from today.
Great auto shop. I have a BMW 6 series and Joe took care of my water pump, engine mounts, and countless other things over the years. I never have to worry about checking around for prices because I know that they will always give me a great deal. True professionals and have never had a problem with any of their work. Lifetime customer
I have to say I have taken my car to multiple shops are they are the only ones to right it right the first time. I would highly recommend them to everyone for any mechanical work needed on their vehicle. Thank you guys
Did service for our GLC300. Quick and professional.
Took my Porsche 911 Turbo by to have them address a leak. They quickly fixed the leak and didn’t wind up charging me as they said they just had to tighten up a couple things. Great service center. They’ve earned my business going forward!!
German Car Care was recommended to me by a coworker for a check engine light on my BMW 428i that is no longer under warranty. There was an issue with the thermostat. I received a call that this issue would still be covered by BMW and they even called BMW for me and alerted the service tech. They could have done the work, not said anything and got paid; I would have had no clue. The honesty and the work they did perform for me (oil change, brake fluid check and routine vehicle service) has made me a customer for life! Great company and friendly people!
I have been going to German Car Care for the last 10 years and they are just absolutely superlative. I know it may sound like a cliche but they are absolutely excellent, professional and thorough with all their work. Their pricing is very fair and they go above and beyond any other place in ensuring that their customer is totally taken care of. I have had all sorts of service work done with them (including transmission rebuilds) on several of my German vehicles including the 7 series BMW. I look forward to continuing to take my vehicles to them for the next 10 years because they are truly the best bar none.
Honest and quality service.
Want to thank Joe at German Car Care for giving me the peace of mind that I can finally trust a mechanic shop again! Joe is honest and very professional. I’m a business owner, and one of my clients referred me here. This is my new home for my BMW! Thank you!
Let me start off by saying I have very high expectations from all businesses I pay for their services or buy their products. I am a business owner and provide a service to people and I know how hard I work at and go the extra miles to ensure customers are serviced far past their expectations and the entire team at German Car Care in Grapevine are 110% consistently on target. I have been using them for 5 years and they are honest, straightforward and explain options that work with your budget. Never have they tried to “upsell” me on services I do not need. They are all consummate professionals on top of their business and focused on their clients and what’s best for each individual client. I moved from the area but travel back for my car service because I as long as I’m in a reasonable driving distance, I will never leave them. I have to wait on my car so I’ve witnessed them interact with many of their clients and across the board they treat everyone with respect and provide the same straightforward honest advice. I have several expensive repairs needed on my car and they helped me prioritize the repairs over the next few months that is manageable with my budget. Never have they delivered high pressure unneeded repairs, that is simply not how they do business. They are there for the long haul not to make additional money off each client to pad their pockets. As a single woman with a reduced income due to Covid, German Car Care has seen to it my most urgent repairs are being addressed and we are working towards having all repairs completed in the next few months. They are the best Mercedes mechanic shop in DFW, and over the years I have been to many, none compare to this team!
Great auto shop. I have a 2015 Smart Fortwo gasoline engine, and the service my partner and I receive is always outstanding. They also worked with us and a third party warranty company! I will continue to come here for my Smarts needs!
I love my Mechanics here they always take good care of my 325i BMW. Mr. J is super nice!
I appreciate the work that this shop does. They are much, much cheaper than taking the vehicle to a dealer, and the work is done with quality, and reliability
I have been servicing my Benz here for years and they just keep getting better and better. Would not go anywhere else. Joe is honest, professional and runs his business the right way. When I get advice about what my car needs, there is no need for a second opinion. He is fair and reasonable and he and his staff take great pride in their workmanship.
Extremely courteous, timely, fair, and honest. I could not be happier with them. Ive twice taken my vehicle first to Park Place, been astounded at PPs estimate for repair, and then taken it to get it done at German Car Care for half, or less, of the PP estimate! Well done... I will be a repeat customer for sure!Joe H
I can always totally trust German Car Care to take good care of my 2 BMWs without any deceipt and rip-offs... I am happy to have these guys attend professionally to my maintenance needs.
This review should have been submitted last year, I am late. It is my understanding there is a new owner at Chris now. Your experience may be different!Member of Chriss staff (New owner) called today and asked what they can do to make this right (even though they are not responsible for the previous owners issues).A positive - It sounds like the new owner Chris wants to take care of their customers.For me to much time has passed.CAR BMW 530I- Never again!!! Shocks installed incorrectly by Chirs, cost: four tires ($295.00 each), alignment twice ($199.00 each time), suspension inspection ($450.00), cost to replace components $1250.00, DIY website photo provided (arrows) so you can get right next time, the alignment pin goes in the alignment hole! and oh by the way I was not informed Chris did not have the tools to do the job, Chriss sends your car to a different shop to be aligned. Corrected by BMW-Mechanic removed and failed to reinstall center under body floor pan (service the transmission), BMW replaced the under body floor pan, changed the transmission fluid and replaced the filter $300+.-Air conditioning system Chris replaced thermostat and charged the cooling system, no help. Condenser cracked replaced by by BMW works great now $900+.I did not want to give you one star but, you must select something to post a review you (old Owner) should get ZERO stars!!!!
I would highly recommend German Car Care for anyone that owns a German car. We were experiencing increased road noise in our BMW 7 Series. After physically reviewing the back tires they appeared chopped indicating issues with the rear shocks. This was my first experience with Joe at German Car Care and he was extremely forthcoming, honest and thorough with his analysis and recommendations. As it was the Friday before the Christmas break, he did not hesitate in accommodating us for the repairs/replacements so that we could begin our road trip the day after Christmas. Aside from accommodating us into his busy holiday schedule, he went above and beyond what was expected. He reached out to the local Discount tire and managed to get us in for tire replacement by calling ahead and also advising us on the tire pricing and necessary recommendations. Further to that he reached to his contact at Garys Alignment and arranged for a wheel alignment for the very next day. Had it not been for his professionalism and strong relationships with these contacts we would not have been able to leave on our family trip as scheduled.We would HIGHLY recommend German Car Care for all your maintenance and repair needs given their honesty, professionalism and dedication to quality service and customer care. This is definitely a shop where the owner and staff take pride in their work, reputation, years of knowledge, customer service before/after the work and customer satisfaction. Aside from Joes steadfast customer service and professionalism, we would like to extend a special thanks to Trish and Mac for their help and customer care.
Excellent service at a affordable price, Great work
Great service. Highly recommend for BMW
April 10, 2020 was my first time at German Car Care and wont be my last. The team is super nice and took the time to explain things thoroughly and genuinely. No B.S.! Straight up! None of those last minute oh, by the way. We also found.... Also, the facility was clean and organized. Definitely no complaints there!! They for sure got my business going forward. Permanent customer here!!
Long overdue for this review! I would highly recommend this location to work on your Mercedes or BMW as I have had Joe and his crew work on both. Tremendous customer service and communication to coincide with outstanding auto service is a rare find anymore. I feel very fortunate to find it close to home. I feel comfortable that they will fix what is necessary at a very fair price vs the dealership. I never feel like they up sale me on anything. It has been my experience that they work very well with third party warranties. Great work German Car Care and continued success. It is well deserved!
I bought a new license plate frame for my BMW. I was missing a screw from my current license plate frame, which had come loose on one side. I slipped into German Car Care around lunchtime on Tuesday to see if they had the correct size of screw and could install my new frame. I spoke with Joe who said he did not have the screw but he would order one directly from BMW to be delivered to their shop in a couple of hours. I returned later in the afternoon. Joe installed my new plate cover (which looks super cute) within 10 minutes and he refused to let me pay. I know the screw probably only cost him like 50 cents but it took a little time to order and install. He was quick and very friendly!! I highly recommend giving German Car Care a try!!!!
Had them work on my 2015 Smart Fortwo, and they did an absolute amazing job. They notified me of a few problem areas, but also gave me a time frame of when a fix would be absolutely necessary, and made sure to check over every single system of my car. They found a small axle boot leak, which we found we needed to replace within the year or so, and we will now absolutely be doing it with German Car Care. Stand up shop, and absolutely will be back.Thanks again, all!
I had an oil leak on my 2013 X3. I was able to get the car in *QUICKLY for a diagnosis and they are opened on Saturday which is great. They looked at it and even waived the diagnosis fee which earns them *CUSTOMER CARE points in my book. Their quote/pictures taken/communication was all done online which was really cool and it was all available within the next 48 hrs after I brought the car in. Though we decided to take the car somewhere else due to finding a better quote, the rest of the experience was great and I would recommend them. I cannot speak as to the quality of the service since we do not get anything done there.
Joe and his team are awesome! Not only do they do it right the first time, they offer the best customer service experience in the area. You will not be wrong trusting your investment with these folks.
Seems to be a pretty solid Shop... I havent had any negative issues...
This is my go to shop for my BMWs repair needs more then the dealers in our local market, They are excellent about checking in detail and let you know what to expect immediately and what will need attention down the road. pricing is very reasonable, I recommend them very highly
German car care has the best customer service. Wonderful employees that takes care of their customers as if they are family. Joe and his employees are awesome and always solves all your car problems. I highly recommend German car care to everyone for all your car need. Well done German car care employees.
Top quality car care ASE Certified Mechanics. If you want your repairs, etc. to be done right, then you want to make sure that the man working on your auto is ASE Certified. They will have the expertise and tools to do the job right without guessing at what needs to be done. Previously, I owned Mercedes Repair in Houston, Texas. I know what Im talking about.German Car Care works on all of the premium European autos. This was my first time to take my car in there for service, a 2009 Mercedes CLK350 Cabriolet. Im 78 years old and this is my favorite auto, and I take care of it so that it will last for the rest of my life. Thats why I came here.The facility is very clean. This shows that they take pride in the facility. I had quick service. I posted a few photos. Take a look at them. I definetly will come back here for maintenance and repairs.Thanks Tony.
Pretty good experience. Air condition working just fine
Highly Recommend
What a great service center..This is my third Mercedes and I have always taken my cars to a dealer. In 2015 I gave Chriss Car Care now German Car Care a try and will never go back to a dealer for service. Joe and his team are great to work with. They are professional and well trained and work with up to date computer systems just like the dealers. I have all my service including A, B, and C service performed by them andit is same as a dealer but more affordable. Records are well kept to advise me when maintenance time table requires work. I get appoints for service, usually wait in a great clean waiting room and repairs arealways ready on time. If you want quality work and people you can trust the is the service center for you. I highly recommend you give them a try.
#1 dealership alternative in Grapevine. After bringing in my BMW 535i for front brakes and a service, I feel I sacrificed nothing compared to the dealer, and paid a far more reasonable price. Joe and staff took care of me quickly and gave me a thorough repair forecast of items to take care of in the coming months.
Fantastic service. Great prices. Thank you so much!
I find Joe and his team to be very honest and hard-working, Ive been there quite a few times with my Mini Cooper and they always quote me fairly and get the work done quick. Today I decided that I was going to decline the work and take it to the dealership because my warranty has only been out for a year, and they didnt even charge me the fee for diagnostics that they ran. I would highly recommend taking your car to them, and feel like they are one of the few honest mechanic shops still out there.
So far German Car Care is the best Auto repair place for any German Car I have come across. Joe and his team is prompt, genuine and honest...Their customer dealing is awesome and they are fairy priced. I took my BMW to them and the price quoted to me was way reasonable as compared to the price other gave me and they fixed my car and since then I have no problem...Nutshell, they’re the best!!
This place is the best-- I dont take my car anywhere else!Im not car savvy-- and I inherited an older BMW X5-- so I always wonder if shops are being completely honest with me. I have never had that issue with German Car Care. They take unbelievable care of their customers, they do phenomenal work, and they dont try to up-sell you into getting extra work done.I cant recommend them enough.
OUTSTANDING! Been in 3 times. Honest, high level of integrity, no over-charging. They even got my SUV inspected for me after they diagnosed and fixed a trouble light. They have my business from now on! You wont be disappointed. Give them a try!
I was taking my 2010 Mercedes E350 to this facility for a couple of years. My last experience was not good. I brought the car in for a squeeking idler wheel and they came back with changing ALL idler pulleys, belt, motor mounts were crushed, watching a leaky engine seal. As a former garage mechanic, I would have expected to have the faulty idler wheel replaced not all of them. The estimate of all the work they estimated was going to be over $2K. They recommended replacing all idler wheels as they will eventually fail. I went to import auto center they replaced the faulty idler wheel for under $200 and the car has been running great for over a year. They lost me as a customer due to the excessive repairs they recommended. When you lose trust, you need to change shops.
I have been going to German for almost 3 years and have had great experiences every single time. They have always worked with me and my schedule and I have always been treated with respect. I wouldn’t take my car anywhere else!
This place was absolutely AMAZING! Customer service was beyond outstanding! I took my mercedes in for service and the owner went above expectations and kept me updated the entire time! Such a very friendly nice man! I live about a good hour away but this drive was definitely worth it! I will be coming back here for my next service, awesome job German Car Care!
Ive been allowing German Car Care to service all my cars for over 12 years. Hes always been honest, his prices are way better than the dealerships and he has a dependable staff that does great work. I would highly recommend you get your cars serviced here.
I took my Mercedes to service yesterday at Chris Car Care. I have been there several times for both service and repair. It was very nice to see the lobby was recently beautifully remodeled. And I received great service as usual. The owner Joe and his team are great people. They are professional, knowledgeable, trustworthy and very reasonable in price. I would definitely come back for my next service & repair need as I know my car will be in good hands.
If you own a bmw, Audi, or Mercedes etc there’s no other place you should go. The beat service with the best prices. Fixed all the problems I had with my AMG at a very good price!! Would recommend to anyone!!
I think weve found an honest and knowledgeable BMW mechanic near our residence. The overall staff is great and Joe is the best! The rates are not cheap however reasonable. I hope they keep the rates competitive. Ill definitely trust them with all auto repairs.
Great Shop, very experienced, well equipped. Fast and courteous service. They always go above and beyond.Keep up the good work.
GREAT SERVICE AND EXCELLENT CUSTOMER SERVICE. I have dealt with Joe and Trisha. They took good care of me and I’m glad I no longer have to go to the dealership to service my car.
If you have a German made car and need a place for maintenance and repairs with integrity & no BS German Car Care is your place. Joe, Trisha and staff shoot straight and much is appreciated.
I have been using Chris Car care for the past few years.They provide INCREDIBLE SERVICE. Every time I have takenmy vehicle Joe has given me options. When a repair is neededhe says it has to be done. If it can wait he gives thatoption as well. They offer incredibly fair prices and aremuch lesser than what a dealer would charge. Unlike othercar repair places they DO NOT gouge people nor do they takeadvantage. I had to drive this morning without priorappointment and he was gracious enough to accommodate me andI said I would wait. He even offered to give me ride if neededand I waited there instead. I have recommended them to my friendsand will keep doing it. I really cannot say enough good thingsabout Chriss Car Care!!
Joe, Mac and Trish are amazing!!!! I have used German Car Care for 3 times now and Joe always take the time to call and go over any repair that my car needs. The pricing is very reasonable. They always give me a ride to work or let me used on there cars until mine is ready.Very honest and knowledgeable.5 Stars!!!!!!!Thanks guys!!!!!
Excellent service! Was experiencing electrical issues with my Mercedes and these folks quickly diagnosed the problem, searched for a reasonably priced replacement part (I ended up saving close to $100 from dealer price!) and performed the repair work quickly. When i picked up my car it had been washed, vacuumed & even the clock had been reset. They exhibit a high degree of integrity and go out of their way to meet their customers needs.
I cant say enough good things about this place. They are very knowledgeable, honest and perform quality repair. I am a repeat customer and cant think of taking my BMW anywhere else for repair!
This place is truly amazing. I had a few problems with my car but they took care of my car efficiently in all the ways possible. They were very convenient with their pricing and even the time they spent working on my car. I highly recommend this place to everyone, it is truly amazing and is my primary location for when I need something done with my car.
Honest, fair price, great communication. What more can you ask? These guys work to fixed the problem not just sell new parts. I trust them all my service. German Car Care is well worth my 30 mile drive for their work.Rick Mc
Great folks, always used them from the get go, will recommend to all my friends
CHRIS CAR CAR & STAFF IS THE BEST!I have to say that I have been treated great.The prices are always great! 30-40% Cheaper then the dealership.SUCH KIND, HELPFUL & CONSIDERATE WITH THEIR RECOMMENDATIONS!For Maint. and/or Major Repairs!Stop over paying and being treated poorly at other shops.Come to Chris Car Care today!!!
Joe is great! Great customer service!!! I called him ahead of time to let him know Im coming in to do a follow-up service, he ordered my parts and had them ready when I got there. These guys have serviced my 2007 E550 a few times for reg maintenance and some repairs. My only day to get my car in is on a Saturday. They get me in and out! When the weathers nice they wash the vehicle after the service! Great PRICES!
Outstanding service! These guys know what they are doing. Never thought I’d look forward to getting my car repaired. These guys do a great job and a fast job! Can’t express my thanks to you guys!
Wow! What service. Porsche dealerships (and dealerships in general I’m told) are known for overcharging. That’s why I’m glad they are so close to Porsche Grapevine. I brought my 2008 911 S in for a service and exhaust rattle, along with the invoice from the dealer. Joe went over in detail and explained each item, and differentiated between what was urgent and what wasn’t. I will certainly be back and recommending German Car Care to friends
Fair prices and great work. Joe knows his stuff and doesnt play around. German Car Care was a pleasure to work with, would recommend to anyone with a BMW, Audi, VW, Porsche or Mercedes-Benz.
Very reliable truthful and trustworthy car care. You can trust ur car with Joe. I have 3 German cars and every time it is a job well done.
Great customer service, loaner car. They did a great job on my brakes.
I have known German Car Care (previously known as Chris Car Care ) since 1985, previously located on Loop 12 at Irving, Texas. They have been serving my Mercedes Benz cars since 1985 till date. Joe and his entire staff are highly skilled, qualified, excellent unparalleled customer service, repair works excellent and reasonably priced, and above all, the best when compared with other competitors. I highly recommend German Car Care for ALL your European car services. I give them 5 stars.
I have been taken my GL450 and BMW 5 series to the German Car Care, formerly Chris Car Care, for over 8 years. I am very happy with the services provided by Joe, the new owner, and Trisha, his assistant. They have the same expertise and the equipment like the dealership but offer much better service and pricing. I have also used their free local shuttle service which is very helpful.
I have taken my Mercedes, my Mini Cooper, and my daughters VW to German Car Care - They are professional, caring, and friendly people. They truly care about your needs with honesty! Thanks so much to Joe and his staff. They make me want to trade in my wifes Ford Expedition for a German brand SUV just so I can have it serviced at German Car Care.
German Car Care has taken car repair service to a new level. I have been servicing the 3 BMW 5 series I have owned consecutively at this company when it started as Chris Car care some 23 years ago.Now with a new name and under new management this company continues to define integrity and honesty as a way of life at this shop. They are not out to do unnecessary and not needed repair on your car which could cost you a lot of money. Joe would diagnose my car and tell me truthfully what needs to be fixed immediately and then make recommendations on other issues that could be dealt with at a later date, just like your family doctor would say to you. My daughter now takes her Volvo to this shop.Keep up the good work guys.... There is an old saying that goes like this.. A good product (service) sells it self.............
I have to say I am quite pleased and satisfied with Chris Car Care. They always treat my car with the care it needs and gets it fixed. I am very pleased with the service and response time. They are very nice and considerate and always let me know whats up. I have to admit, I have never been this satisfied with car care service like this one. lol. I always get nervous taking my car to a repair shop, because you just never know. I will always continue to take my car here and have them fix it. I cant trust anyone else. Thank you Chris Car Care! From a Very happy customer :)
I have taken my BMW to several dealers as well as other indy shops in the DFW in search of finding an honest mechanic that does good work. I can finally say that Ive found that combination with Chriss German Car Care. Joe actively manages the shop and takes his time to explain each service to his customers. The customer service and job performed on my car each and every time have been truly exceptional. Im so glad I bought my car here and I cant stop bragging about this place to my friends and family.
Definitely trust your cars health to the experts at German Car Care! Explain your problem and its like magic, Joe and his team have a diagnosis of the cars ailment and with great detail explain the problem and the repairs needed. German Car Care is the only place I trust to work on my BMW.
I have brought my E550 to Joe and his knowledgeable staff for years. Service after service is done reliably and in a speedy manner. 5 stars!
German Car Care is by far the best auto shop for your German car needs. They have excellent service and they get the job done right. I highly recommend them.
Great place to have your car serviced
Joe and team do excellent work. I have been there several times, and always receive great service! I recently brought in my BMW X5 xDrive50i, which is prone to issues, and they were able to arrange for the BMW dealer to fix a couple items under long term warranty (read: recall) at no charge from them nor the dealer.
They maintain my car. Excellent service
I have been coming here for the past couple years and they are great. They are quick to diagnose the problem and quick to fix it. The customer service is also great. Never had any problems with the shop or the parts.
This is bye far the best!! mechanics place in Grapevine very honest and trustworthy....
Highly Recommended! Ive been using their services for years now! Reasonable prices and excellent work quality! Joe and his staff are very nice and professional!
German car care is an exceptional company. I had been to 4 other authorized Mercedes dealerships prior to GCC, and no one could figure out what was wrong with my car and not to mention 3k later in unnecessary costs. FRUSTRATING! UNTIL...i met Joe at GCC. Very professional, straight to the point, no nonsense person. Took care of the problem with the car in one shot and within 24 hours. Couldnt have been more happier. Thank you GCC
Joe and the staff at Chris Car Care were caring, courteous, helpful and just all around top notch. They do great work even went out of there way and above in customer service. I will be using them for all of my car repairs.
Joe is awesome! They provide great service at this place. High quality!
I HIGHLY RECOMMEND THIS SHOP, JOE SENT A TOW TRUCK TO GET MY CAR TO THE SHOP!! THEY FIXED MY TRANSMISSION AND A/C. QUICK AND RELIABLE SERVICE THEY PROVIDED ME. WILL DEFINITELY BE MY FIRST CHOICE!👍🏽
My Go To Place for my 911 care and maintenance. Fabulous customer care and attention to detail. Highly recommend.
Oxymoron. Honest auto mechanics. Really!!You get more than you pay for. You get trust. A old school value.
This recommendation is long overdue! Chris Car Care by far sets the standard for service and customer care. Joe, Trisha and Mack make you feel part of the family. I own a 2000 Mercedes that needed a lot of repair over the years. Instead of spending a large amount of money to fix all the repairs, including all the superficial repairs, Joe presented me with options. Joe put together a cost analysis that included must have and nice to have repairs with the associated cost for each. He explained in great detail each line item and the rational for the associated repair. This allowed me to take part in the process and as a result enabled me to make an informed decision.Any repair that was performed was SIGNIFICANTLY less expensive and better QUALITY than any dealer or repair center in the DFW area. These folks know their stuff and are able to articulate it to the lay person. I have not had an issue with my car that Mack cant handle. It is evident that there is a great deal of respect among the team for the expertise that each member possesses...this carries over to the positive customer experience that I have had. Trisha, the customer service specialist, is always eager to put your mind at ease. She shared with me that she travels quite a distance to work daily. She stated that she does it because the team is like family and Chris Car Service provides a great work environment.I CANT recall a time when I left there feeling worse than I did walking in! I recommend their service to family, friends and anyone who appreciates supreme customer service at a very modest price....John O.
I have been bringing my car to get service with Joe for many years. He is an honest guy to tell you what is wrong with your car and good fare charging price. I would recommend to get your car service at German Car Care.
I’ll leave a 5 star review after every single visit because I have never had anything but an incredible experience. I have a 2008 Mini Cooper that can be very costly when it comes to repairs if I take it to the dealership. Today, they replaced a couple light bulbs for free and let me know what to expect will need work I’m the future so I can be planning for it. They are over the top friendlya me helpful and I’ll never take my car anywhere else!!
My husband and I have taken our cars to Chris Car Care for at least 5 years. We have been extremely satisfied with the quality of service! Chris and his team have consistently provided thorough, professional service at a very affordable price....we are so thankful that we found Chris Car Care....truly one that you can trust for all of your car service needs!Thanks Chris!!!