Nerds-To-Go Grapevine helped us set up our small-business office network, private server, VPN and more. They provide great service, functioning as our small-business IT support. This is a great value to us since business in todays world demands a high level of IT function and security, but small business cant necessarily afford to staff a full time IT dept. This is where N2G is a great solution!
We asked Nerds to Go to help us convert everything on our old HP Tower to a new Dell with Windows 10. Jay, their technician accomplished all in our home in less than 90 minutes. He was very professional, knowledgeable, had suggestions and was able to easily explain any usage differences from our outmoded Windows 7 system.Monica, at the office was very helpful as we had several questions before deciding what computer service to us.
The Nerds to Go Grapevine team has been great to work with. Our companys needs are a little out of the ordinary and theyve been very flexible to accommodate.
Great service, on time reasonably priced. Explained what and why of each step of the service he was performing. Highly recommend This Nerds to Go to anyone that has computer issues.
First time to use Nerds To Go - Grapevine. Very positive experience. Courteous check in and follow up. Eric was very helpful in determining the problem with my Dell desktop computer and communicating needed actions to me. After having my computer back a week, it is running like new. Price for needed repair was reasonable. Will use NTG-Grapevine again, if needed.
Had a REALLY tight schedule to get my screen fixed. We booked a date for the moment they got the screen in stock and not only did they get it done BEFORE they said they would....they were calling me when I was late for the drop off. Great folks
I live over an hour away and when I explained it to them they were so helpful. I did have to bring the laptop in for the estimate, but they took all info needed then and I could take it back with me til they got the quote together. Once I approved it they ordered parts and we made a time I could bring it back in so I could wait for them to fix it. Which they did in record time!! I would definitely recommend them.
My experience has been pleasant, professional. It gives a sense of security that I have an IT team completely competent just a phone call away. They keep my systems backed up and secured...security is top priority. Thank you Vicky and TEAM!
Service provided was completed exactly as requested. Prices were accurately quoted before service was performed. I personally thought it was a bit expensive, but I know nothing about computers so I cant comment on any cost comparisons. Service was performed quickly and professionally.
From start to finish this was one of the best experiences I have had with a service provider...ever! From my initial greeting to completion of the work on my laptop every step of the process was exemplary including communication, knowledge, quality of work and response. I highly recommend Nerds ToGo in Grapevine for your computer/laptop work!
They did a great job. Great communication and up front costs and estimate. Plus excellent customer service. Thanks so much!
I have been using Nerds to Go for the past two years. From bugs with my computer system, yearly clean-up services to coaching me up tips...they have been my Go To, One Stop, Get it Done, NOW!Highly recommend, when I call there is someone answering the phone with a smile on their face.
First time customer and will definitely be back! Very friendly welcome, good explanation of the process, reasonably priced AND repairs were completed in half the time than estimated.
This is second time I have used this company for my computer and network. They are always helpful, friendly and very knowledgeable.The communication when scheduling service and during the service call was excellent. Highly recommend.
I recently started with a new company and now work from home. I am not the least bit techie and even a basic computer set up makes me feel so stressed out. I did a quick Google search and found Nerds To Go Grapevine and am so glad I did!! They are very professional, friendly and customer service oriented. They worked to find an opening that would fit in with my limited schedule and the tech {Michael} was prompt in arriving. He was very professional, friendly, fast and made sure everything was working before he left. Two days later I found out I needed to have a printer set up and called Nerds To Go. I spoke with Vicki and unfortunately the price was out of my budget so I had to decline. Vicki called me back and as I was unable to have the printer installed the same time the computer was set up she adjusted the price for the second visit. That is an EXCELLENT example on how to take care of your customers! Vicki excels in customer service and letting people know Nerds to Go Grapevine appreciates their business !! Thanks Vicki.....Nerds To Go is now my go to company for anything computer related and I can and will highly recommend them.
Came when they said they would, Fixed the weird problem I was having, all is good
Working with Monica was so wonderful. She was professional and I enjoyed working with her. She kept me up to date and always kept me aware of my options.
They were great very friendly and good communication, quick turn a round . I will be telling my friends to go there for their computer
I have had NerdsToGo in Grapevine work on my computers to do everything from initial computer set-up, to hardware installation, to trojan removal. Their service has been great and they have worked with us to get our needs met with minimal downtime. I happily refer them to any small business owner looking for an IT partner.
Very good follow through and consultation on options.
Very attentive and helpful! Very transparent and helpful!
They handled my issue within 24 hours. Great service.
NerdsToGo is a great firm, responsive, professional and is good value.
Great service! Awesome people!
I do think it is a bit expensive but it is worth it for how kind they were to me.
I needed a tv bracket relocated. Service people were prompt and performed the work exactly as requested.
Highly Recommend this company to anyone. Very knowledgeable and professional. Very easy to use.
Thought my PC was D.O.A. Thanks to NerdsToGo, saved it and my wallet from having to purchase a new one!
Had a great experience with Nerds ToGo in Grapevine. My 2012 iMac suddenly quit and I could smell an electrical short. Took it to their shop and within a day they had taken it apart and found the problem. iMacs are all in one units and difficult to disassemble and they discovered the logic board was bad. To replace the logic board meant ordering a new one from Apple which was expensive, so I declined the repair. This expensive logic board cost wasnt the fault of Nerds ToGo since anything you get from Apple is expensive. I decided to order a new iMac instead since it would be only a few hundred more to just get a new one.I asked the tech if he could leave my iMac unassembled since Im going to part out the screen, memory, etc.. to recoup the cost.I was only charged their diagnostic fee for this, which I thought was very fair.
Vicki and her team are amazing! I had a couple of old laptop computers that I either wanted to refurbish or recycle with confidence that my information would not be leaked and get into the wrong hands. After a quick assessment, their recommendation was to recycle them. They destroyed the hard drives to ensure none of my personal info could be retrieved. I am extremely happy with Vicki Dale and NerdsToGo in Grapevine. I would highly recommend them for any of your computer needs!
I walked into the Nerds To Go with my wifes 2011 13 inch Macbook Pro to recover some documents, music and pictures my wife had asked me to take care of years ago. I figured out how to do it but I didnt have the equipment, time or money to make it happen so I put it off. I am glad I went here because they were very professional and responsive. I received calls throughout the day about types of flash drives to backup the data and the laptop password to take care of the job. The best part was my wife was able to come in person to pickup her laptop and see the great results in person. Thank you Nerds To Go!
I brought all the parts for a gaming computer to them. They had it put together and running by the next day. Their pricing was very reasonable and service was beyond expected. I had them come out for a service call on a business system and they had me up and running in less than 20 mins. Awesome service guys. Will use again!!
Superb service. Professional, prompt and thorough. Nerds to Go took such great care of our office and computer needs.
This business is very professional and kind. I shattered my lab top and they had me fixed up in a few days. As a student it is extremely critical to have your supplies so the fact that this company got me fixed so quickly I was amazed. Everyone explained things very clearly to me and helped keep me in the loop of what was going on. Thank you everyone who works here for all the support.
Update: I went up there today to return the laptop and there were no problems at all! Offered some more laptops to me, I may come back Monday with my husband to check those out. Thanks guys!Edit: I called and they told me tomorrow I can bring it up there and return or exchange it, Ill update after.Edit: Had trouble with the laptop.Had some trouble with my laptop and it took a few weeks before we decided to buy one of theirs because of the trouble with our laptop but they were pretty nice. So far the new laptop is alright, Ill update again if I have any problems.
Thank you all for the great service you provided for me with the recent issues with my laptop. Your service was on target and on time and I will highly recommend you when I speak to someone in need of such service.
Great experience working with Nerds to Go. They helped us with a hard drive issue and kept our office in motion. Thank you!
My camera on my laptop has been very flaky during the last couple months. Of course with virtual tours, Zoom calls and Uber Conference Networking, my camera has been that much more important during this time. Thankfully for Ruby Care, the folks at Nerds To Go (Grapevine, TX) have taken GREAT care of me. While they wait for the specific part for my laptop, they have installed an exterior camera and have provided me lessons on how to use it. I truly appreciate their fantastic service and their CAN-DO attitude. Vicki Leventen Dale is definitely one of the nicest NERDS ever! Go see them!
Friendly, responsive and focused on what you tell them you have problems with. They do not promise what can be done until after a hands on review...just the facts with a remedy and the figures. Nerds delivered on time and repaired as expected with great customer service and of course - a smile. Impressive IT resource for your computers health.
These nerds are great and know their technology. Very helpful and well worth the value.Folks, go get the CellHelmet for protection of your cell phone or computer screen. Very low cost with insurance included in case your screen breaks. It is a must - Go See Your Nerds!
Nerds ToGo was phenomenal to work with. They were fast, super fast to help us and did exactly what we asked for in a very quick time frame. I will continue to use them and refer them time and time again.
I have had the best experience with Nerds To Go Grapevine! They came out to my office and let me know what steps I needed to take to ensure that my computers were safe from issues. Vicki and Caleb were extremely professional! It is nice to not have to worry about my computers now since they are just a phone call away. I cant recommend them enough!
Absolutely awesome service! They will come out to your business or home and it is like having an IT Department on call! Love it!! Our tech, Caleb, was extremely nice and patient. Would definitely use them again!
HAVE HAD THE NERDS ON TWO OCCASSIONS AND AM VERY HAPPY WITH THEIR WSERVICE
I have truly enjoyed working the team of Nerds To Go. Their expertise, professionalism, and follow-through has been spot on. Knowing I have an IT company I can trust, has been a huge weight off my shoulders and allowed my focus to be where it should be... running my business. Thank you, Nerds To Go!
The techs at Nerds to Go Grapevine are knowledgeable and professional. They come on time and are very friendly. The owner Vicki is one of the nicest people youll ever meet. This business is all about the community!
Prompt response, courteous tech and positive results....this is what you look for in services, but seldom seen....Good job and Thanks
Very helpful and friendly!
2 laptops bit the dust with WEIRD BEHAVIORS INVOLVING BLUE SCREEN OF DEATH within days of one another. Nothing i have found any viri or adware or any of this ilk. Took them in, got them back, both now doing work from home stuff. Humm, I wonder if SARS-COV2 has found a way to infect computers. Anyway, computers treated and recovered. Behavior has been normal. Service thorough and quick and excellent. Communication excellent. No surprise costs. Techs survived. 😃
Reliable and and friendly. they help me out in a pinch. Recommend Highly
Was able to transfer all my data from Windows 7 to Windows 10 Caleb was very helpful and helpful. This is my go to computer store if any future issues/problem pop- up. In addition, the owner Vicki as well as Caleb were were friendly and answer my questions. I highly recommend Nerds-toGo
Nerds to Go turned out to be a very positive experience. We had difficulties in the beginning of the process but the owner went out of her way to make everything right. They did a great job repairing my daughters Macbook Pro.
Honest. Resourceful. Exceptional Service. I went to the grapevine location today to get my Apple Watch fixed. After taking a look at it they determined it would cost more to fix it and I was better to buy a refurbished one. Not only did the guys look up where to purchase a new watch, they emailed me the details and were so helpful. Highly recommend them.
Quick and thorough. I needed help pretty quickly and was only without my laptop overnight. They were also very affordable and I would definitely recommend NerdsToGo.
Very friendly and professional group took care of us in a timely manner. Kept us informed on the whole repair process and made sure we had all the options before any work was done. Will be returning for future computer needs. Highly recommend them
Fast and perfect results on a lost data recovery in less than 24hrs! I went to these guys for a second opinion after Best Buy didnt think my memory device was recoverable. Big thanks to them for saving my files!
I had the good fortune to work with Caleb Greene at Nerds To Go. he was very knowledgeable and solved all my problems, including data transfer from PC to Mac. He answered all my questions in a slow and easy to understand manner. He helped me set up all my files so I would be completely up and running. Also, and very important to me, he was very responsive by phone for all my problems. I would highly recommend Caleb for ANY OF YOUR COMPUTER PROBLEMS.
Lost all of my Office apps. Called and they were quick to respond. Came to my house and had me up and running again in about an hour. My guess is they make a lot of money from glitched Windows updates (which is the problem I had). Obviously not something they can control but they are very knowledgeable.
I have been a client of Nerds to Go for 2 years and would highly recommend their services! They are responsive and do a great job on our IT issues. I own a small business myself they have been a life saver!
My hard drive crashed and they got the computer fixed very quickly and kept in touch with me about the cost and progress. Very pleased. Good customer service.
Caleb is a master with Outlook issues. He, along with management have been very responsive to our technical needs. They have great follow up as well.
I’ve had a computer that died with a bunch of old pictures on it that were of great value to me. I’d tried to have them recovered in the past but no one was able to do it, until I took it to nerds to go. They were awesome. They were able to recover ALL my info and they recovered it FAST.All in all they had great customer service and they overdelivered. I highly recommend their services!
You can count on Nerds to Go to be trustworthy, knowledgeable and exceed your expectations! Call them right away when speed & reliable service matters. They have helped several of my family members and we highly recommend them!
While I was attending an event in Dallas, I inadvertently picked up a virus on my laptop. Luckily I found this place and Michael was very good at wiping it out. He was very approachable and told me specifics on what was needed to fix the problem, which I appreciated. I tend to go on tangents when I talk to people, and as a bonus I found out he had quite the encyclopedic knowledge of music. I would definitely recommend this place and to talk to Michael about any of your computer needs.
Nerds to go is AWESOME. They are so helpful and was able to troubleshoot the issue with my laptop. Vicki is so patient....and knew so much about how to keep my settings secure and helped me get set up with virus protection as well.
A great resource for your computer repair needs!
Great company. Will work with them again.Super professional and well-organized. I am not tech savvy, but they explained everything to me in a way that I could understand. Would highly recommend.
We use them for business and personal computers. They are great!
The staff here are very customer serviced oriented and very knowledgeable. However, what I like best about this computer service company is the family feel you get when you use their services. I truly feel like a valued member of their family. One can not go wrong when choosing to use their services.
Great place to have you devices repaired. Staff was very helpful and put everything in terms that you can understand. Very professional staff who takes pride in what they do.
NerdsToGo is a great solution for small businesses that need IT/network support. They can help improve your security and the efficiency of your businesses computer system in a cost effective manner.
Installed window key & returned same day.. no issues very pleased with service
Caleb was very professional, courteous, and knowledgeable with great ideas to make our business more efficient, secure, and productive. I would recommend this company to anyone with computer and networking needs.
They were very friendly and helpful. Kept me informed about what was going on with my flash drive and they were able to recover my files that I thought were gone!!! Thanks a lot!
What can I say. The service and experience was fantastic. They came early and stayed late. They had the knowledge to fix and diagnose my problems. I highly recommend them for all your computer/IT needs.
They took care of our MacBook problem timely and with great customer service.
Straight forward and very honest. I took in this very old machine that was sketchy if it would live or not and they could make it happen but they told me the pros and cons and I thank them for it. I appreciate them and would happily suggest to anyone.
They were prompt in communicating the problem with my laptop and had the repairs done the next day. They even called back the next day to follow up! Pricing was fair and upfront! Highly recommend!
They really know what they’re doing, if you need IT work done this is the place.
Knowledgable, Friendly, Fast and fairly priced. Highly recommend.
We use Nerds to Go as our On Call IT Service. Everyone at the company is delightful, knowledgeable, and trustworthy.
Perfect for small businesses.
Outstanding service. I had previously used the box store computer service centers, and always had a negative experience. Nerds to Go came to my home and I felt I was their first interest. They had not sells pitch, just nut and bolt solutions at a very resonable cost. I will continue to use Nerds to Go, and look forward to become part of their family.
Very knowledgeable and small business friendly! Great to work with!
Great fast and very reliable service. The nerds here can fix any issue you have. Ive already brought 2 of my PCs for them to fix and they fixed them within a couple of days. Dont waste your money going to anyone else. These are good people here and they are very knowledgable!!
Very nice people,took the malware and viruses off, but they did the bare minimum and wouldnt help with 2 programs, unless I paid more money, that only started to mess up after they worked on my comp. I would use another computer repair service instead of this place if I could do it all over.
Owners are customer service friendly and very easy to work with. I highly recommend them.
Michael was fantastic! I highly recommend this company. My computer had multiple virus which he identified quickly, and restored my computer to top condition.
Had great experience with these guys. They fixed my computer that crashed and had some very vital info that i needed.
John Dunigan is the best. Unbelievably helpful in our office. John did just we needed plus gave us a box of Nerds. So fun...
Staff friendly and appear to have great expertise. They explain their program and are willing to listen to the customer (even those, like me, that has little computer knowledge).
Called for service and the entire team from the dispatcher to the owner went beyond the call of duty to bring my difficult issue to a satisfactory resolution. I will use the NERDS again!
Honest service. Rep actually told me what the problem was and how to fix and gave me option to leave laptop. Thank you
I accidentally slipped my memory card into the slot on my Mac intended for a DVD drive. Fortunately, the Pro at Nerds to Go figured it out and knew how to quickly and affordably get my memory card and hand it to me! Thank you, Nerds to Go!
Excellent experience, highly recommend these folks. On time, as promised, professional..........the way it used to be
Very professional and friendly both on the phone and in person. I was on business here in the area and had a power issue with my laptop. They had me in and out of the door in no time and with a very small price! These guys rock!
Had a great experience with NerdsToGo! So helpful and fixed our network really fast!
I was having some wireless printer issues and Richard was my tech. He got my printer working and helped me strength my wireless network.Thanks!
Michael came out fixed my PC! My pc was slow and random pop ups kept happening,he was able to clean the Malware from my PC and got me back on track!!! Amazing company and Michael is awesome!!!!
Turned in computer due to Motherboard issues; received initial diagnosis of damaged motherboard, which was shortly followed up with a call informing that the PC was booting but the OS was corrupted. I was given an option that they could reinstall a new OS if I didnt have the USB dongle(lost original), otherwise the PC was fully functioning. I chose to re-install the OS in lieu of paying $250 which would require a purchase a copy of Windows 10 as that was something I could do myself. I picked up the PC and was informed that it was booting.I went by Best Buy and bought another copy of Windows 10 and headed home. I observed that the DDR4 slots were not in the correct slots in order to engage the dual-channel. Furthermore, I was able to recover the OS by just resetting the OS (an option that is available for resetting that does not require a purchase of an OS).If I was not a PC gamer, I would rate this place as a 5-star experience, but the RAM slots and incomplete information about re-installing the OS irked me. They were very responsive when I reached out to them regarding any issues I had when I got home. I resetted the OS and the computer has had no issues at all.