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Ca
Review №1

Angelica was Sooooooo helpful! Not only did she help me with shoes at practically closing time, she found the exact dress I was looking for online and ordered it for me(shipped to my home) with FREE shipping! Cherry on top, she helped me find the most perfect jewelry to complete my look. Im going to look stunning for 10 yr wedding vow renewal. What a great trip!!! Im driving away with the biggest smile. Thanks guys!

KB
Review №2

This was my first time here and all the staff was so nice. There is a wide selection of dresses and accessories. Very clean and organized. Angelica is the best, she went out of her way to help me find a similar dress and nailed it! Sadly i had to leave for an appointment but i cannot wait to go back and order my dress tomorrow 💕

sa
Review №3

Went to return a dress and was rudely asked questions by skinny Afro American worker,.. she was so mean and acted so rude around all the other customers… looks like she was not happy being at her job and wouldn’t be nice or let her other colleagues be nice. So disrespectful and rude!!! (My tag and receipt was intact, JUST FYI)

Em
Review №4

Wonderful experience! Angelica was so helpful! She helped me find a dress I had been looking for! I also noticed her sanitizing each dressing room after each guest! 10/10

Be
Review №5

Friend and I were shopping for wedding guest outfits. My friend went into a dressing room and the manager comes up to the dressing room and yells “YOU NEED TO GET OUT OF HERE” ….my friend was like “Okay, one moment I am undressed” and the manager says “GET OUT RIGHT NOW” Very aggressive and extremely unnecessarily RUDE and VERY demanding. We had no idea the dressing room was “closed” because it had no sign saying it was closed. The people in the store begin to say “wow she was very rude” everyone noticed the managers unprofessional attitude. I couldn’t believe she spoke the way she did. I will be calling to get her name - and who ever is above her - this store is definitely loosing business because of the way this woman treats customers. I will never return to this store and wouldn’t recommend it to anyone due to unfriendly staff.

Ai
Review №6

Angelica AKA QUEEN was soooo super helpful. Love her so much. Even gave advice about style.... much needed. Thanks again QUEEN👑❤️💋💁🏾‍♀️

Ca
Review №7

Angelica was my cashier and RUDE. I just left the store and could not wait to write this review. Me as a customer should not have to get Angelica’s nasty attitude because she’s having a bad day or because she’s busy… it’s retail honey. Will be coming to return my items.

Aa
Review №8

Angelica and AJ were amazing. especially seeing as it was just them two running shop. Very professional, very sweet. SOMEBODY GIVE THEM A RAISE!!

St
Review №9

The cashier was very rude, I asked her nicely to please wait a second and she rudely yelled how she had a line of people waiting behind me

De
Review №10

Lots of cute clothes for great prices. Only problem is that the racks are sooo full of clothes which makes it difficult/painful to sift through.

Mo
Review №11

Very rude and aggressive I was shopping with my daughter and the cutest young lady was trying on a dress and removed her mask the worker yelled at her I’m front of everyone and said if she doesn’t put her mask back on she going to ask her to leave to store!!!! I was disappointed and disgusted and told the employee it was a more professional way to handle it . I’m at the grapevine store it is 5:27 pm!!!!!!

Ma
Review №12

This boutique is the best; with the most patient, caring, kind manager, Sarah.

Ma
Review №13

Sara at the Windsor Grapevine Mills location has outstanding customer service and follow through. She has patiently worked with me for the last few days to find me several dresses that I needed in specific sizes from various Windsor stores across the US. After locating them, she had them shipped to me at my closest Houston location. I cannot thank her enough for all her work on my behalf.

Sh
Review №14

Very rude and aggressive costumer service from a worker

De
Review №15

Great prices on prom dresses

mi
Review №16

Went in prom dress shopping for my daughter. Sara the salesperson was extremely helpful and patient with us. I will definitely recommend coming back. The store girls be bigger. But staff was wonderful.

Ro
Review №17

Took my daughter there to get a dress today....dads treat. I typically dislike these outtings, but today at this store, i experienced a very helpful staff and extremely nice dresses at a press a father loves. Nice Ty.

Ke
Review №18

Its hard to shop there when everything is all crumbled up in one little small space. Employees was not too nice or helpful. And they only have small sizes.

No
Review №19

A colored employee at Windsor seemed very discriminate towards my white friends at the grapevine location. As they were checking out on the day 9/27/19 around 8:30, the lady told my friend that her dress was final sale with an attitude, and my friend told her, Yes I know. and the employee then rolled her eyes at my friend. I dont understand how someone could be so rude. Youd expect for an employee to give good customer service, but she was just so vulgar. It was very disappointing. She was behaving so awfully towards my friends for no reason whatsoever, they were just trying to buy their homecoming dress. But the other employees were splendid, excluding the one with the awful customer service.

Pa
Review №20

Great selection and great customer service, Maribel was amazing!!!

Da
Review №21

Great shop we enjoy going to the mall and visiting

Ja
Review №22

Angelica is a QUEEN!!!

Mi
Review №23

Fine elegant dresses

co
Review №24

Great prices

El
Review №25

Horrible customer service

Th
Review №26

Nice

Da
Review №27

Great staff

Ep
Review №28

Here my daughter loves to party dresses at a very good price sd I recommend them

Ma
Review №29

Beautiful dresses and very good attitude d employees