Have been using them for past 8 years. Great neighborhood business. Quality work. Price can be little expensive compared to peers
Had my battery replaced. The service was quick and at a great price. Would definitely recommend!
I had some Goodyear brand tires installed on my Lincoln. So far so good, significantly better traction. And worth the slight price hike for quality.
Always great service. They dont try and sell services you dont need. John and Willy are always very friendly and helpful
Had my winter tires put on my stock wheels and balanced and my summer tires and wheels taken off along with an oil change.This place is great!!!!! They even put my summer wheels and tires in bags before putting them in my trunk and backseat. Very nice people and very affordable, I plan on going back here regularly.
Great service, excellent quality job, at an affordable price. The staff went above and beyond to help me with an issue they did not cause- thank you!
Very nice staff, and very fast service.
Not only does this place have the most affordable oil changes, it has one of the nicest lobbies I have ever been in. The couches are comfy, the wifi and coffee are good, bathroom is decent, and it is pretty spacious. Most importantly, all of the auto work is honest and high quality.
Poor service! No accountability for breaking a customers car. No empathy
I have been doing business with John & Willy for around 10 years and always very pleased with the service and work performed on my cars. Prices are competitive, too. I definitely recommend.
Been a customer here for 15 years and always get excellent service.Thank you Guys!
Everyone at this location is very welcoming and friendly. I am greeted with a smile right when I walk in and receive fast, quality service for any service I’ve needed on my cars. From oil changes and tire rotations to replacing brakes to serious repairs, I always know when they finish the job I’ll drive away with great service and then some. Peace of mind is #1 with your tires and repairs! And the waiting area is very nice with TV and refreshments. Top notch facility.
John has always gotten us in so quickly and out prices every other place I’ve called. He’s honest and knows what he’s talking about. Highly recommend.
Had an excellent experience there! They were the 15th location I called looking for a specialty summer tire for my husbands car. We really needed the tires today before a road trip that we are leaving for early in the morning. John was able to get the tires from his warehouse same day when no one else could! So appreciated!!!
Awesome and quick work and very nice customer service.
This place is great. Honest, good work. John is great.
A wonderful auto garage! Really good service and reasonable prices. Quick and easy! Highly recommended!!
One of the best auto shop I’ve been to. Great service, friendly staff. Good prices and the mechanics are very knowledgeable. They know their stuff when it comes to cars. I would definitely recommend it to a friend.
I have brought my vehicles to Goodyear for service several times. A few months ago I brought my SUV in for routine maintenance work. When I drove away there was a loud noise coming from the front tires. Coincidence? Well - uh - yes... The SUV had a wheel bearing that started to go, and happened coincidentally at the time I happened to take it to Goodyear for maintenance work.Aside from that issue Ive never had any problems after theyve done work. The staff has always treated me well, their prices are competitive (surprisingly competitive). I purchased a full set of 4 tires - the prices were definitely competitive. Could I have bought them cheaper? Perhaps - but at a cost of not having Goodyear there for me if something goes wrong.I highly recommend Goodyear if youre looking for good work, at a good price.
Trustworthy. Ive been going here 9+ years with 4 cars. Ive been very happy with their honesty and quality of work. I go here for all my needs - Goodyear is not just about tires and oil changes.
Went here to get my car fixed and the did a wonderful job. The workers are nice and helpful. The prices are good. Definitely going back!
This place is awesome, there is basically two living room style waiting rooms with coffee and waters and every time I come they remember me and make sure Im taken care of. My car is always fixed when I leave and I never felt like I waited too long or paid too much. Best service around
Awesome place. The service was great and at a good price, too. Highly recommend. Will definitely come back! Thank you!
$89 to scan your car “diagnostic fee”Tried to rip off a first time customer. I’ll never give my business to a company like this. I can go to autozone and have it scanned for free.
Homest, friendly, great staff here.affordable prices with below average wait times for service.bought four new tires here recently and am very pleased. they offer free rotations for the life of the tire, and are even open late on Saturdays.very comfortable waiting area with amenities.
Excellent work every time I have been coming here for 10 years. Always greeted like family!
This place is the best shop around. Great prices quality work and very friendly. I recommend everyone i come across that needs auto work to Goodyear in grayslake on rt 45.
Went in last night for a new set of tires. Price was reasonable and work was done efficiently. Nice waiting area as well very comfortable.
I had a flat tire and need new tires all around anyway. So it was a perfect time to shop for them but I needed something fast and easy. This store was PERFECT! They have a very helpful clean professional staff. They presented options that met my needs and made those options very clear.
Knowledgeable and friendly. This is the only place I will take my vehicles for service.
What a great help they (Willie Torres) were to us. Got us back on the road fast. We recommend them highly!
Ive been going here for years and never had an issue. They have helped me with getting tired plugging leaks and the occasional Ill change. I have no complaints. The two guy up front have been the same 2 guys since the place opened.
I went here a number of years with many different repairs and for the most part, I got what I thought were excellent repairs. I found out later that my timing belt was not installed correctly according to the next mechanic and then yet another mechanic said they installed the incorrect spark plugs. Who knows if other repairs were done incorrectly, but I wouldnt go back to find out. I am giving them 2 stars since they did give me good advice on tires and not all repairs were poor.
Highly recommend this Goodyear for service . They also have a body shop and a car wash. You get a free car wash with all your service and there prices are low and service has a nationwide warranty. Willie and John are great 👍🏼
How often can one say I know a place that will fix your car, and they are honest with prices? Rarely ever, most body shops will swindle the average driver to make a quick buck. Goodyear in Grayslake, Il is one of the best places to have a true honest experience when it comes to car maintenance. The staff is friendly (obviously), and they get straight to the point. If you choose to do your business at Goodyear, you will drive away satisfied, you will realize these employees treat every car as art, and they will do everything in their knowledge to fix your car and have it running as smoothly as the day you first got it. I was extremely satisfied with the customer service and work. I originally came in for an oil change a while back, but I returned because I was satisfied and I wanted to show my loyalty to the crew. Ask for Billy, this guy knows his stuff, and you will be satisfied, that is a guarantee.
This is my favorite place to go to whenever I have a problem with my vehicle. They are extremely knowledgeable and go the extra mile to take care of their customers. I would give them 6 stars if I could!!
Great service, very professional and knowledgeable. Very competitive pricing and go above and beyond o find the best all around deal for YOU! Thanks fellas
Love this place! Been coming here for several years now, they have great service and excellent staff. Willie is the best!
The only place I take my car to be repaired! The service was fantastic, and timely. John, the sevice manager, was very helpful and friendly. I will definitely be back!
Staff was very helpful. Helped me save a few hundred dollars on some repairs the dealer recommended.
Outstanding.They only fix what is needed.No upselling or pressure of any kind.Extremely satisfied.
My whole family goes here for regular oil changes, the staff is all great but Willie is the best.Always so sweet! Will stay a loyal customer 😊
Had my brakes fixed here. Work was done efficiently and finished when I was told it would be. I will be back for future services.
Great service and good staff. Willie is a cool guy always friendly and welcoming us with a smile. We wouldnt go anywhere else.
Clean, nice waiting area. Professional service.
Dont care about customers and try to squeeze every last penny out of you. At least this was my experience with one of the staff. Went in for tire installation and wanted them to check if they saw a bad hub assembly or tie rod when they had left front wheel off. After being told by initial tech it wouldnt be an issue to check, second tech wanted to charge me a $90 diagnostic fee. Pretty ridiculous considering it would only take a matter of seconds to check while car is on lift. Went over to Waukegan Tire, who was not only happy to do it but also fixed the issue free of charge.
Least expensive place to bring your own tires to have mounted and balanced!
Great place for service. I have been coming here for years always been treated fairly. Recently got new tires they worked around my budget thanks guys!
Great service and wonderful staff. They are always friendly and welcoming. We wouldnt go anywhere else.
My last two times I’ve been here I’ve had problems with my car the same day. First I was there for an oil change and later on that day my car died. Under the hood, there was a fresh patch of lube plopped on top of the connector to my battery that wasn’t there before and the nut was gone. The second and my LAST visit was today. To start off right after I parked my car in front where I always do, there were comments about how “they didn’t know why my car was there or why I was parked that way.” Not knowing I was sitting right there and I could clearly hear them they also claimed they couldn’t fix my headlight when it was one bulb that needed to be fixed. Once I got home i had someone look at it at all that needed to be done was a single wire to be connected. They tried quoting me $370 for the piece. It was an easy 5 minute fix!!! This place is horrible I will not be going again.
Honest and trustworthy repair shop, always had my work done properly and efficiently. Highly recommend. Very comfortable seating area as well.
My favorite auto garage! Excellent work done, good customer service and comfortable prices. Check them out!
Ive been turning to them for many years and they never failed. Very good service!
Honestly and trustworthy,. I have been coming here for 10 years and always been satisfied. Also always a nice perk to get a free car wash when I get my oil change done there.
Went in for an oil change last month on a 2012 chevy cruze, engine light came on right after I left, turned out they didnt do it properly, cap was screwed on all the way, and had an oil leak. Had to get it fixed right after I left this place. Other than that, everyone seemed very nice.
I love this place. Their super friendly have great prices and very knowledgeable.
Weve been customers of this people for sometime now. They always did decent work and their services were never bad. However, the actual owner for some reason today was rude, insulting, and simply nasty just because we could not agree on a price, I had to call the police right now to inform them of the incident. We even let one slide when their car wash scratched our truck, and they repaid our loyalty as customers with insults???
Ive been taking my car there for years and these guys are really honest, fast and do their work at a fair price. Lobby area is spotless and the customer service is excellent.
Better prices than NTB. Much nicer, bigger waiting area, actually comfortable. Coffee. Good service, lots of services available. This is where Im going from now on.
Honest service and pricing from a friendly staff. Comfortable waiting area. Convenient hours. Trusted.
John is a great guy good service
Great service.... I go there everytime I needed service.
They gave me a great deal on my tires. Nice staff and clean lobby.
If I could give no star I would! This place will rip your lips off!! They charge over 100% for parts! They wanted to charge me 825 for back breaks alone!! And only took them 2.5 hours !! I did need all my parts for my back breaks but should have NEVER been charged that much!!!!! I feel totally taken advantage off! Could have went to a honda dealership and paid a couple hundred more for honda parts!!!!! I would not recommend this place to anyone! John is the head guy there and only took 75 dollars off the price, this place is an absolute rip off!!!!!!!! Sucks when you cant trust people with your car and I will never be back!!!!!!!! WORST PLACE EVER!!
Always have had a great experience at this place. Knowledgeable staff and clean waiting area.
Took my car here for an oil change and tire rotation with no other issues on Friday March 13th. After service, I picked up my car and upon pulling out of their parking lot I noticed that my steering was very tight, almost as if I had no power steering. I initially thought maybe they did some minor wheel alignment and the issue would slowly fade away but it didnt. Today I bring my car back in explaining the issue only to get a call a half hour later quoting me for $1,900 in required maintenance in order to correct the issue. I was told the rack and pinion and the ball joints (located right near the tires that I had rotated) needed to be replaced.Was this an issue of a terrible coincidence or a fault on their end that they were unwilling to admit? I drove my car in with nothing wrong in the steering and left with a very noticeable difference. Coincidence or not, I will not be returning here for any car services.
Staff was extremely friendly, service finished early, price was very reasonable. All around great experience would comeback if l have any more problems with my vehicle.
A very good friend went to get her Honda looked at and it was discovered that she needed all new rear brakes; calipers, pads, and rotors. She was quoted $825 for parts and labor JUST for the back brakes. This was with a nearly $700 parts bill! She was scared about her brakes and didnt know any better and ask them to do the work. She contacted me about an hour after they began and I soon discovered that the markup on the parts was just ridiculous. I spoke with the owner and he said that the prices are based off the corporate database and that their cost on parts was nearly $570. I asked what parts they use and he said he did not know. She ended up having the work done and after much back and forth recieved a $75 discount off of her bill. Interestingly enough once the bill was paid for I called back and the same person finally told me they get their parts from Carquest or Napa....interesting, thats where I go...Just to compare apples to apples for parts quality, the carquest store just quoted me $325 (full retail) (not their cost of 570, I really hate it when people lie to me) for their highest grade caliper, pads, and rotors...So they literally marked up the parts 100% OVER retail! (They pay less than the retail at the stores because they have commercial accounts) Thats insane!! Bottom line is they way overcharge for actual mechanical work, but they do offer a warranty that is minimal as far as coverage. For a few hundred more you may as well go to the dealer where they use OE parts. Very disappointed in the cost and more so for being lied to about parts costs.
Best car repair shop around great work for great prices and hospitality. No match to any other shop
Personal service and they always answer all of my questions.
Ive been going to Goodyear since they opened. They have been fair and honest and helpful with each and every transaction.
I used to here a lot but realized later, the guys messed up my car. Put used or cheap parts.
Great friendly service.
Fast and Dependable Services.
Good prices and help you out
Great place, clean, helpful staff
Quick and friendly service
Friendly staff and service