The experience was excellent the doctor is very professional .
Professional, caring, efficient, knowledgeable, everything you could ask for in a hearing advisory group and more. Dr. Hal Freed is absolutely the best in the business. Excellent bedside manner. Truly cares about his patients, their satisfaction and their comfort. This is of utmost importance to him. His assistant Christine is as warm, friendly, and helpful as anyone could ever hope or ask.Honesty, reliability, professionalism. Your one stop shop for all yourhearing assistance consulting needs! Would recommend them over all the others, because you simply wont get that kind of caring and educated treatment anywhere else.
Dr. Freed is truly a professional and caring person, he creates a warm and friendly atmosphere. Dr. Freed is very professional and knowledgeable. He listens to all of your concerns and issues and explains a treatment plan. He makes you feel comfortable and makes the visit a pleasant one. I cannot say enough about Dr. Freed. Highly recommend, A+ in compassion and knowledge.
My first visit to an audiologist in decades! Dr. Fried was professional, knowledgeable, caring and very interesting to talk to! Left with my first set of hearing aids. Spent lots of time explaining features & benefits of each model. Programmed my devices and made sure I could access them on my smartphone.I would not hesitate to recommend this office.
Hello. My grandfather and I went to Hear USA in Great Neck a few weeks ago and let me tell you, what an amazing experience we had. Christine and Dr. Freed were both very pleasant to deal with. They listened to our concerns, issues and provided a solution. They were super friendly and kind. I’d recommend this location for any of your hearing needs. Great staff and excellent service. Thank you!
Took my mom here for her hearing test. It’s been so stressful going places since Covid but from the moment I made the appointment over the phone to the day of the visit everything well smoothly. Christine was very helpful over the phone and I was able to e-mail all my mom’s info. When we got there we were able to wait in the car and Christine came to get us when it was our time which was not long after arriving. The Dr. Freed was very nice and listened whenever my mom spoke to him and made jokes and made her feel at ease. The place was clean and comfortable
I cannot say enough great things about both Dr. Freed and Christine at the front desk. They are truly the most warm and welcoming people from the moment you walk in, and I don’t see that in every place I walk into. Dr. Freed is so patient and really takes his time to walk you through the process & make sure you are comfortable with the molds and sound. I’m so grateful I found this place. Wonderful people - definitely recommend!
I went with my mother to get her much needed hearing aids. Because of her insurance we were forced to use HearUSA which at first did not make me happy. We previously had very bad experience in their Carl Place office. But since we had to use HearUSA we thought it best to try a different office. I am so glad we did!!! Everybody in that office is amazing and caring. They spent so much time with us and call me right back when I had a question after we left. I highly recommend this place and believe me my mother and I are hard to please!
My experience has been 100%! From the moment I walked in being there felt like I was home! I recently had an issue and Hal and Christine handled the situation and resolved it immediately ! This is the best place to checkout before going anywhere else for help with your hearing ! You wont be sorry ....
I am a big fan of Hal Freed. About two years ago I realized I needed hearing aides. Hal was recommended to me by a mutual friend. He made the process easy and pleasant and when I first left his office, hearing aides in place, I heard sounds I didn’t notice before. I’ve had questions and Hal is always available and quick to come to my aide. His knowledge and kindness has made me grateful beyond words. Thank you Hal and thank you Hear USA Great Neck!!
Dr Freed answered every need and question that I had. Christine, his front desk assistant, knows her business well and does it in the friendliest most genuine way. I am very happy to recommend this office because I will be excited when my friend comes back and says “You were right, they really are the best!”I expect you will read this all over this websites reviews because its true,” knowledgeable, thorough, courteous”
Dr. Freed and Christine are ABSOLUTELY AMAZING!!!! I was so welcomed by both of them when I entered their office. Christine initially made me feel so comfortable upon arrival, and she eased any of the fears I was experiencing. She is ONE IN A BILLION!!!! Very rare to find someone like Christine in this world!!! And, Dr. Hal...he is THE BOMB!!!!
I went to HearUSA Great Neck, NY twice now. I could not have had a better experience. It started when I walked in and Christine welcomed me. She was kind and informative as well as friendly. Today she even kept an eye on my granddaughter while I was with Dr. Freed. She couldn’t have been more helpful! Dr Freed and I go back for over 20 years. I won’t trust anyone but him to help me hear as best as I possibly can. I saw other audiologists before him but they never gave me the care nor amount of information that Dr Freed did. I told Dr Freed many years ago that I would never trust my hearing to anyone else. He’s the most professional and knowledgeable audiologist I have been to. Anyone would be well taken care of at this office by Dr Freed and Christine!
Very professional. Very knowledgeable and helpful.
I cant say enough wonderful things about Dr. Freed in Great neck. What a gem! He is very intelligent and displays a warm, caring and humorous personality. He has been taking care of my mother since February 2020. Prior to her initial visit, she could barely hear anything for months due to a profound fluctuating hearing loss. He spent a significant amount of time reviewing her previous tests, listening to her issues, identifying the best options and fitting her for hearing aids. Surprisingly, we left his office the very same day with new hearing aids. It was a great experience and she was so happy to be able to hear once again. In addition, I cant forget to mention Christine (office manager) at the front desk. She also displays a warm, genuine disposition and is extremely efficient in assisting with scheduling, billing and other important matters.
My dad is a patient of Dr. Freed and Ms. Christina. They are no words in any language to express how phenomenal the service we have received. Simply outstanding. We feel like family here.
Best experience ever. Dr. Freed took the time to explain everything. Very personable. Christine was helpful and very sweet. Would recommend.
I can’t say enough good things about Dr Hal Freed and his amazing secretary Christine.They are EXTREMELY professional and very pleasant to talk to.I highly recommend this place.
First of all, we followed Dr Hal Freed from Hearing Life in Bayside. We have been going to him for some time and found him to be ‘The Expert’ in the business. We changed to HearingUSA because we will only go to Dr Freed; Double Bonus is Christine who is all about you, the customer from the very moment you walk into the office. The care you receive will be nothing but the Very Best Care.What a TEAM Dr Freed and Christine are!‘Get your Ears On HEAR’ USA
Today I went to pick up hearing aids for my father in 800 northern Blvd . Great Neck .I met a Dr Freed .He is professional, humorous and intelligent .He told me every detail about how to use this hearing aid .He is very nice .By the way thanks to front desk lady as well she is really helpful and sweet ! I had a wonderful experience today !
I cannot speak highly enough about our experience at HearUSA. Dr. Freed provided the most thorough and caring service for our mother, who has significant hearing loss and was being fitted for hearing aids for the first time. He took the time to test the devices and show her how to use the app to optimize her experience.
From the first phone call till we walked out the door with brand new hearing aids, Dr. Freed and Christine were professional, polite, and compassionate. No complaints whatsoever- that is rare these days.
Amazing place, the front desk lady is so sweet, and the doctor is very patient and so understanding. You makes you feel like he truly cares about your health and goes out of his way to help you out.
Dr Nicole is the best doctor I ever seen. Very soft spoken and lady in front desk Ms. Liana is also wonderful person. Keep the patient entertain with her nice conversation.
I had a great first experience with doctor Freed. He was very informative and helped both my parents hear bette . Staff was welcoming and made us all feel comfortabl . Highly recommen .
I’m very disappointed in our recent experience with HearUSA. The claim got rejected by insurance and we weren’t alerted for weeks. My grandfather has gone without his hearing aid for a month longer than he should have. It’s very upsetting to think about and it doesn’t seem like there is any remorse. I would say to the office to stay on top of timing when it comes to claims and approvals because that should be information given to patients sooner. We will be going to another doctor for a hearing aid.
AFTER SHOPPING AROUND FOR YEARS (NOT KIDDING)-I BOUGHT A SET OF THE STATE-OF-THE-ART SIGNIA CROS CROSS OVER (TWO HEARING AIDS) BOTH RECHARGEABLE AND CONTROLLED BY MY APPLE IPHONE.ONE SIGNIFICANT REASON FOR BUYING THEM FROM HEARUSA AND NOT AT MY ENT DOCTOR’S AUDIOLOGIST WAS THEY OFFERED A GENEROUS 20% AAPR DISCOUNT FOR PRIME HEARING AIDS-NOT SOME GREY MODEL OR LESSER QUALITY ONES. THAT WAS OVER A THOUSAND DOLLARS SAVINGS!I FOCUSED ON NEARBY HEARUSA GREAT NECK LOCATION. AFTER PLEASANTRIES AND COMPLIMENTARY COFFEE WITH THE FRIENDLY WOMEN AT THE FRONT DESK-LIANA-I WAS USHERED IN TO MEET THE AUDIOLOGIST DOCTOR-DR LOIS BENNARDO.SHE ASKED SEVERAL APPROPRIATE QUESTIONS ABOUT MY HEARING AIDS BEFORE CAREFULLY INSPECTING THEM. HER PROFESSIONAL MANNER AND APPROACH WAS REFRESHING. WITH MY SEVERAL QUESTIONS ABOUT NEEDING ADJUSTMENTS BOTHERING HER-SHE PROCEEDED TO PROCEED WITH ANOTHER CAREFULLY CONDUCTED HEARING TEST. AFTER REVIEWING THE RESULTS, SHE RECOMMENDED A FEW MODIFICATIONS TO THE SETTINGS ON MY HEARING AIDS.SHE PATIENTLY EXPLAINED THE NEW SETTINGS AND HELPED ME UNDERSTAND THE SOFTWARE AND PROGRAM ON MY IPHONE. AFTER PLAYING WITH IT FOR A FEW MINUTES-I COULDN’T HELP SMILING.WHY? BECAUSE SOMEONE HAD TAKEN THE TIME TO REALLY MAKE SURE I HAD THE PROPER SET UP ---AND THAT I KNEW HOW TO USE ALL OF THE ADVANCED FEATURES TOO. GOOD DEAL.WAY TO GO DR BENNARDO. THANKS FOR GIVING ME A GOOD EXPERIENCE AND HEARING AIDS THAT WORK FOR ME. I WILL REFER ANYONE I MEET WHO MENTIONS HEARING AIDS TO YOU. YOU DESERVE MORE SATISFIED PATIENTS. I AM BACK TO HEARING ALMOST EVERYTHING. YEAH!DOUGLAS HYER, GREAT NECK SATISFIED CLIENT