My mother has had storage units with Guardian for many years. The past few years worth certain health issues Ive been helping my mom with certain bills etc. The staff at Guardian have been more than kind patient and understanding with my mom and certain issues. I am so grateful for all they have done for her and in turn myself as I try to help her out. The units are secure, clean and I highly recommend this place, if you are ever in need of storage units!! Thank you again Guardian for many many years of great service and caring for my Mom June ! Emily, Nick Vanessa and Dear Betty in the past, you are a great group!!!
That property manager Emily is so wonderful. She always has a smile on her face and has the best customer service. I love coming in monthly to pay my bill all because I get to see Emily! Because of her and her great attitude i recommend this facility to everyone.
Guardian storage is by far one of the best storage units Ive dealt with. The staff are SUPER friendly and always willing to work with me. They are always on top of sending me monthly reminders of my upcoming payments. They have great prices. One of the staff especially, Emily, has gone as far as bringing us water while I was cleaning out my bigger unit. They have wonderfully security/protection. Definitely would recommend to anyone looking for a new storage unit!!
Best storage facility Ive ever used people are very nice
I left a review previously on the wrong Guardian storage site!I have found the staff at this site yo be personable, friendly, helpful, and professional.I have had storage units at many different facilities, but thise one has been the best experience for me! I highly recommend this facility.
After actually visiting the property and speaking with Emily. I would HIGHLY recommend the gals here. Im completely satisfied with the treatment as well as the location! So excited to move mine and my partners extra stuff into storage!
Emily is so wonderful. The property is so well maintained. Go to her if you need anything. Highly recommended.
The customer service here is so awesome comma the staff goes above and beyond period it is very clean there and its very safe I felt very very safe because theyre always checking on you if youre there in your storage unit they will come and talk to you and theyre just very friendly and they make you feel comfortable and they make you feel like your belongings are safe its a great feeling I had a great experience there and if I had to go anywhere else Im going there again this was on 31st Street in Greeley
Emily is super friendly and helpful. The storage locker is as clean as if it was new. Renting storage was accomplished without a glitch and the gate seems to always work which is a wonderful improvement over our last storage area.
Emily was awesome helping my family when it came time to store our departed mothers belongings until the whole family to get together. She is pleasant, problem solver when I needed a bigger unit just for 3-4 days for the family to go through it, and to help store a left behind dresser that we soon discovered my niece needed it. You want a great place to store you possessions and know they are safe, Call Emily tell her Laurie sent you.
Good, friendly service seems hard to find. First impressions are important. I love when the person helping has a smile on there face and has that “I want to help you” attitude not the “Well I HAVE to do my job” mode. Emily was very thorough explaining everything and all with a smile. She was awesome and I know that if I ever have any questions or concerns she will be happy to help me. Thank you so much!
When I first walked in I was greeted with a warm welcome and smiles. The employees were very friendly and helpful. The unit was clean as well as the area itself. All my questions were answered diligently. Just a really good experience overall. Price is pretty decent. If you need a place for storage, this is spot to be!
Was with this location about 7 months and anytime I had an question or concern Emily was on top of it within minutes! Area around the units was always super clean. One time my sister forgot to put the lock back on and they rushed over to secure it for me. Would highly recommend this place.
Very friendly and helpful! Great deals too, Id highly recommend them! Emily is the manager and shes very kind and helpful. She can answer all of your questions!
Emily has been very helpful in getting me situated with my unit. Not only that but she walked me through the rental truck process, which is fairly easy and very convenient to use as a tenant.
Emily here is amazing! Store is super nice and clean. Storage units are easy to find. Everything is great here. Especially the prices. Great deals. Great customer service. Great response time.
Ms. Emily in the office is a blessing! She was super helpful and went out of her way to get me squared away. The facility is clean and free of clutter, and very simple to navigate! Overall a great experience from renting to storing my belongings on site. 10/10 would recommend!
Great Experience at 31st Ave Guardian Self.storageOur daughter passed away suddenly. As a result, our storage needs changed. The office staff worked with us to find a solution. They were most helpful and pleasant. Highly recommend
So sorry this didnt post sooner, the ladies over at Guardian storage are so nice and its clean and a great place to rent very convenient, and a wonderful staff thanks girls ....
Emily was very helpful and professional. We already had a unit on location but we started to run out of space and needed a bigger unit. She took us to multiple units to personal see the size of the units. She was very helpful and made the process really easy to transfer all paperwork and contract. Very impressed with her service.
Emily has been so helpful and made signing my paper work an ease. Second time storing with guardian and never had a problem at all
Absolutely loved the staff here very helpful and friendly Emily was my favorite (no offense to everyone else) but she was always happy to help answer my odds and ends of questions and I highly recommend this storage place to store your stuff... very clean very organized an very secure thanks staff at 31st Ave guardian storage... ur awesome!!!
Emily was super helpful in showing me the unit and explaining how everything works. This is my first time ever using storage and it was super easy! I feel good about the security of my belongings as well.
Great service! Vanessa helped me figure out the best option for a short-term storage rental while our college-aged daughter was between apartments. Emily, the property manager, was great to work with when we showed up on site. I love the fact that we could pull up and unload.
I would for EVERYONE to know how AWESOME Emily is shes so helpful and nice!!. Emily speaks to her customers like if she knew us for many years!!.. Emily THANK YOU SO MUCH YOUR AN AMAZING PERSON THANK YOU FOR BEING SO NICE!!😊🙏🤗
Emily was super helpful today! Affordable rates, friendly staff, clean units/property.
Emily was so nice and able to help me get into a storage very fast and efficiently!! Super clean and happy to have my stuff here !!
I’ve had nothing but positive and understanding experiences with this storage staff. Been with them through the transfer from All American to Guardian 31st! Specifically dealing with Emily she’s been a gem!! It’s been the best experience the last year and a half that I’ve had with a storage company!
Emily was a great help, she took us to look at different units until we found what we needed. Great and fast service very professional.
Id give them an extra star if I could! Wonderful staff and support experience while dealing with some unique and tough issues. They followed through with their commitments and thats both super rare and golden in this day!
Emily was so friendly and super nice it was a pleasure having a storage shed here in the future if I ever need another storage shed I will go here and I would highly recommend the place
Emily is amazing is the property manager and is amazing. If you need anything go to her.
Friendly staff and always available to talk to! Emily is a true joy!
I used to have a storage unit a while ago and I remembered how good this location was so I just decided to reuse them again
The staff was very helpful, friendly and very efficient!!! I am very happy with the location, security and competitive prices.Thank you 😊
The place was very clean, and the staff was very nice and respectful. Also, Emily was very helpful and polite. Overall great service!
Emily the property manager was so helpful and friendly! Will definitely let my friends know! 🤩
I use to have a storage here before so I decided to go back again! Staff was really helpful especially Emily I’ll definitely be referring anyone who needs a storage here!
We have a large storage for a reasonable price and were nice enough to work with us on a 2nd smaller unit. People friendly staff and nice to work with Emily!
Was in a tight spot due to leases not lining up, and Emily and Vanessa were extremely helpful in getting my storage setup, taking a majority of stress off of moving.
Emily was so helpful and knowledgeable about the property. She was a delight to always speak to. I will be a returning customer when I am in need for storage and will make sure to tell all my family and friends to go to her for their storage needs.
Very friendly staff and willing to work with you on your needs and Emily in the office is very kind and friendly.
The worker at the help desk was very friendly and got us the best deal!!!
Super easy to set up and cheap! Great for students!!
Very nice, extremely helpful and very easy to set up
Very quick, and helpful experience. I just rented a unit with Emily and left knowing my property is stored in a clean, professional and secure location.
Very clean, good location, good communication, and the staff is extremely friendly!
Emily was awesome and helped me with all my needs. Highly appreciated and recommend!
Emily was so helpful and and got us into a unit very quickly. The facility was clean and the prices were fantastic!
Emily was great very friendly and helpful.
Emily was very helpful and courteous. She got me the help I needed in a very timely fashion.
Reasonable rates, great units and the staff are extremely friendly!!!
Great service i really apreciate your help !
Emily is the sweetest person and so helpful!!! Thank you Emily for all you do😃
Emily is really helpful and has great prices and my stuff feels secure.
Emily is the best girl! She’s very professional and very friendly! She answers all of my questions! She’s my go to person when going there. ❤️
Emily is an absolute delight! Great facility!!
Emily is great and super helpful.
Very good experience with Emily so far very friendly staff
Great service great rates .
I love this...
Very nice an helpful !
Emily is the best thank goodness for her!!!!!
Emily is amazing and always helpful
Emily is wonderful and very helpful
Rick was very personable and at the top of his game! He took the time ( we came at closing time) to show us several units and got us the best possible deal for our budget!!! Highly recommend this company and thier services!
Emily was very helpful!
Great experience all the way around. Cheapest units Ive found. Very personable staff, incredibly friendly. Will always recommend this place.
Needed extra storage about 10 yrs ago and found American Self Serv run by an Army retiree and his wife. Great people. Never had any problems or heard of any. About 5 yrs ago needed more space and got another smaller unit.About 2 1/2 years ago it was bought out and the couple moved on. Rates go up 25% to 35%. Stayed anyway since it was hard to find a good storage unit with people you like running it.In January of 2020 I got a call from the lady manager at American saying my lock had been cut by mistake on the first unit. Went over there and she tried to explain to me 4 days previous a gentleman came in and told her he was going to cut the lock on his unit. Couldn’t find his key. She was busy at the time and said sure. He went out and cut the lock and came back in and said he cut the wrong one. He cut mine. Thing is it was 4 days until she called me. Also, she didn’t go with him and his unit was not next to mine, it was 2 doors over. Wouldn’t have happened that way with previous managers. She showed me on antique computer system although lock was cut door was not opened. It did not appear anything was missing.On 03/23 I get a call late in the afternoon my lock was missing on the other unit. Told told the guy I would be right over. After opening the door I could see trouble. Looked further and saw some weapons missing.Went back inside and told manager to call the police. I had not seen the person before. He started searching videos and I started questioning him about the motion detectors and why nothing was detected. He said the person may have walked close to wall. The next day I went over to my unit to straighten things and look around. The motion detector was facing away from where my unit was. Better to see back door to office.Later talked to manager and we got to talking about hunting. He brings up some photos on his phone and shows me pictures and asks me if I wanted to buy a case of rifle ammunition of one caliber or 6-8 boxes of another? I just got ripped off and he wants to sell me ammo? Plus in earlier conversation he told me he managed storage units in Louisiana in a high crime area where they had 2-3 break-ins a week.Later I asked if the rates were prorated if I left before the next payment due. I got a short quick ‘no’. I was gone by the next payment for sure.About a month later I was notified the investigation was pretty much over and I could get a police report if I went online to Greeley PD website. While there I saw a link to a ‘crime map’. Went to see if mine was there and guess what? Two weeks later they had another break in!If you doubt me the case number 20G024623.
Nice friendly clean facility I would highly recommend renting units from American self serv storage
The staff is friendly and helpful. After shopping around I found that the rates were very competitive. They recently upgraded their security as well. The facility is well kept. The units are clean and secure.
No more 24 hour access is pretty lame but other than that, this place is cool
Great place to store your stuff. Ask for Rose she is super awesome.
Me and my husband and I have been renting from American self serve storage for almost a year. I can say that the prices are affordable, The employees are pretty cool and polite. Its also a 24 hour access and let me tell you thats the MAIN Reason we decided to rent from there, being able to go get something out or to to drop stuff off anytime it was so convenient for us it really makes a difference when our schedules dont always fit well with others apparently they changed nothing but something.???! Today I tried to access my storage and it was denied and looking around as Im beginning to get frustrated I see BRAND NEW little white sign that says storage access hours 6:00am-10:00pm 😯? And of course in fine lil print it says ...*24hour access AVAILABLE with PERMISSION!?????Excuse me? 🤯🤬 So needless to say Im beside myself the past year it has been 24 hour access with permission ...thats part of what we pay for! Another thing that irritates me is..dont you think we should have been notified to this change prior ? Would have been nice to know before my day / time schedule is messed up and Ill be running late-Your Seriously Upset Cosutomer
They are absolutely awesome. We ran a lil behind on the storage unit amd they worked with us. Absolutely friendly staff. Decent prices for the units.
Very friendly
Where to start . First as I pulled up to American Storage I heard this SUPER LOUD ALARM, it was so loud you can hear it from a mile away. Thats exactly what I was looking for security, and at that point the price was not a concern.. We work hard for our equipment we have we dont want to lose it over someone looking for something to resell so they can Get HIGH . As Im walking in there is a kind lady behind the desk. Was real helpful and showing me the storage units as well as educating me on how storage units work being that I had never used one or needed one. I felt like the price is reasonable being that they have so many security options for the storage unit. I would love to recommend everyone to please take the time to look into American Storage. They are Kind, Reliable, Safe, Honest, and Clean.
Never ever had a problem with this place. Love renting my unit from them. Always friendly. Rented here on and off for 10 years.
Very kind and helpful
Had them for over a year .. Love the space .. price not so bad cheaper than most
Workers there are friendly
Since they have been bought out by new ownership they have increased their rates doubled late fees, and now lock you out after 1 day late. They are biggest crooks Ive ever dealt with and when my bill is paid everything will be pulled out. Over priced and ridiculouspolicies. Worst company ever!
Great place for storing your stuff. Very friendly staff and well kept facility.
A variety of sizes and very secure!
Well kept secluded storage units. Nice owners and employees.
Ive been at this storage facility many many times and is always keeps clean and the staff work out to help in any situation they them out..
Safe place to store stuff. Friendly owner
A month late and my unit has been added to a lien sail without notification. I was even told by management when renting the unit, that you had to be over three months late before a lien sale would occur. I am moving to another storage unit because i cant trust this company with my stuff.
Safe, not cheap, well maintained, close to home.
Ive worked get over a year and have learned so much!
Me and my fiance couldnt get in to the gate because our pass code didnt work at all and just paid the storage today. I need my house stuff to fix my house up and cant get in and there is no security or backup number to contact anyone to call back.
24 hour storage great place
Great staff clean well kept
Love having a unit here
Very rude owner refused to rent a unit to us
New ownership. Not a fan
Kind of confusing to get in at first
Good people.
To expensive
Emily was very helpful and showed me the units before I rented. Thanks emily