I asked how much the ear piercings were and this lady gave the rudest attitude.

Ive been buying jewelry from here since a teenager and its still my number one choice when looking for a new item or gift. Located 3rd floor of four seasons mall. Well priced and good quality. They have great sales when you can catch them and warranties on purchases

We always have a great experience here! I don’t know who the manager is but Kimberly needs some recognition for how great she is. My husband and I only shop at the pagoda and Kimberly is who we prefer to deal with 10/10 she is amazing at her job. She’s patent she takes her time with you. She makes sure your getting exactly what you want. There’s so much I could say about her but just know she is great at what she does and if you go shop with them you’ll know exactly why we continue to stay loyal to this place. Her knowledge and know how has never been questioned by us and she never makes us feel uneasy when making purchases. Kimberly keep being awesome and doing what your doing!!!!

My little girl wanted her ears pierced, so I called up there.Hi, are you doing piercings during Covid? My daughter wants her ears pierced.Yes sir, just come select ther earings and piercing is free.What time do you close tonight?7pmI pack up the kids in the car, we get there at 6:25. The listless clerk dismissively says to us:Oh, no sir, we stop piercing at 6pm. You can still buy the earings though and come back tomorrow.My disappointed 5 year old daughter was so sad.That phone call could have saved me a lot of trouble and a crying child. Yes we are open until 7, but we pierce until 6.As a customer service retail operation your staff set up the customer to have a great experience, or a terrible experience. I had a terrible experience, and will likely not return.

Theyre good but i didnt like how they pierced my cartilage with a gun, she couldve possibly shattered it but oh well.

NEVER BUY JEWELRY FROM THIS PLACE. Everything falls apart and they are so rude and unorganized. The women there have attitude problems and should watch who they talk like that too.

We had a great experience!!!!

They were so patient with my 10 year old that was extremely nervous to get her ears pierced. In the end she was a champ.

Amazing service and a pretty good price:)

Friendly fast service!

Excellent Staff!