Professional and knowledgeable staff (especially Casey) who kept me informed each step of the way. I had cosmetic and mechanical work completed, a lot of work at that. I am very pleased with how my car looks and drives. The detail and thank you card were a nice touch as well. Thank you.
The people were simply wonderful and so helpful! My car looks better than it did when I bought it!
Second time using the Collision Shoppe. Both deer damage. This time on my semi truck. Jason himself made it a point to keep me informed of the progress at least once or twice a week due to the delay in parts availability. Greatly appreciate the communication on his part. Truck looks great! Would absolutely recommend the Collision Shoppe.
This shop is absolutely the only place you should be bringing your car after an accident. I had a 2014 Hyundai Genesis Coupe repaired here and I am overly detail oriented about the car. The front of the car had been hit while it was parked and I was extremely nervous about the repairs. From paint matching to body lines gaps, the car looks 100% perfect. Jason and the rest of the staff were very helpful and knowledgeable. This is the ONLY place I will be bringing my cars should they need collision repairs in the future.
Great experience and great work on a small issue. The staff was very flexible and accommodating to my needs while getting everything completed asap. I will use and recommend them for any future repairs
Best place for Collision work. Very friendly, super knowledgable, great service
Jason and his staff went above and beyond to make sure that we could obtain a rental for our family vacation.
I highly recommend this company. The Collision Shoppe is the only place I would take a vehicle. Their customer service is second to none. Over the years I have used Jason and his excellent staff of professionals 4 times total for both my personal and work vehicle repairs. The paint job looked better than I ever could have imagined. No difference in appearances between the parts they replaced and the original paint! I found their office staff friendly and courteous. The one repair was very extensive. Their office worked seamlessly with my insurance company and made the process stress free. The office also kept me informed of the progress which I appreciated very much.
Had estimate done here a while back after I was hit, minor damage. Girls in the office were nice but seemed preoccupied. I sat and watched the estimator ignore me even after they told him I was there for an appt. Fifteen minutes later, he confirmed a few details, wandered around. Took pictures. Clicked on the keyboard for a bit. Then half heartedly explained the quote. Maybe the great customer service is only reserved for the big dollar jobs. Either way, shop around!
Everyone there was really friendly and explained everything to me so the process wasnt overwhelming and confusing. They got the work done earlier then expected and did a great job.
I stopped by to get an estimate on a very small issue. A gentleman there took the time to explain what needed to be repaired even though the work was not going to amount to very little money.
I will never ever take a vehicle anywhere else for body work. The folks here are outstanding, their work is second to none, and they treat their clients like family
Jason and his team do a fantastic job! I work with them regularly. If I need help on something he is always there to come up with a solution.
The entire staff here is incredible. They are so friendly and helpful. They made my whole experience easy and stress free. The technician that fixed my car even called me to tell me I have free oil changes at the dealership and asked if I’d like to use one!
Cant say enough good things. Every interaction with every employee was professional, polite, and helpful. They offered to arrange for my rental car, kept me updated throughout the process, and fixed my car faster than expected. They also worked very well with the insurance company, making better progress with them than I could. Finally, when I went to pick up my car, it was completely clean inside and out. They cleaned my car! I wasnt expecting that, but what a pleasant surprise and a very nice touch. I know that kind of service isnt random. This is clearly a well-run company with a vision of customer care that is consistent across every department. Leadership is apparent, as is quality training. I highly recommend them.
I have always dealt with dealer collision shops and after my experience here..well to say the least Ill be coming back if an unfortunate event that need professional service. Let me just say there was a little misunderstanding and when it was brought to my attention things were fixed with no worries..and to add that the shop owner Jason personally called me to assure things would be taken care off and eased my concerns through the whole process. Any shop that shows that level of care for its customers is worth giving them the business. That is rare to find now a days. Thanks Jason and Mark
Friendly staff and great work done here. just picked up my 2016 Subaru WRX and I think it looks even better than it did before the accident. Also very thankful how they worked with me with some of the aftermarket parts I had put on my car. Have worked with this family business before and they always do a great job but hopefully I dont have to see them anytime soon. Thanks for taking care of my baby!
I am really pleased with the excellent work, attention to detail and fast turn around time! I also appreciated the regular updates from the staff...they even took the extra time to answer all my questions and fixed everything on the list! Working 100% with my insurance company was another extra bonus! I will definitely recommend The Collision Shoppe to anyone and everyone!
Absolutely best place to get your vehicle repaired! They will go out of there way to help you out and always with a smile and professional. Highly recommend!
Personable and knowledgeable staff. Worked well with my insurance company to get my wifes car repaired as well as coordinated a rental for us. Highly recommend.
Absolutely wonderful job. I could truly tell that the workers put time and dedication into each repair. I Will be recommending The Collision Shoppe to anyone needing repairs. Keep up the great work everyone!
High price, told me pre and post scans were mandatory, which is not true ( recommended for collision which impact electronics per toyota ... not for scratchs), wanted to unnecessarily tear vehicle apart because this is only way to warranty even though I did not ask for a warrenty then hung up on me for questioning practices.
The staff is incredible.. have been a loyal client for many years and several vehicles. Im never disappointed with their superior service and impeccable work. Highly recommend.
Very helpful and friendly staff helped guide me through the process of getting my vehicle delivered to the site and evaluated. Cannot comment on their work as my vehicle was totaled!
They do a great job. I recommend them
Very fast easy transaction from accident to Nissan Pathfinder home. Overall perfect!!! We had an accident and we chose them room past experiences and they got better since last visit. Highly recommend.
Just had my car done there. Best service and repair ever! Highly recommend this group! Prompt, informative, and friendly.
My vehicle was taken care of in a timely manner. I was showed what needed done, and then what was done.
Excellent work and great staff. Would highly recommend.
Great people to work with. They do awesome work
Great service and atmosphere. You will be treated right.
I have had great service from Jason and Dee. I would not let any other shop touch my cars.
Hopefully Ill never be in an accident again. But thats where Ill go.
Great work and friendly staff
They did excellent work to our Rav4, knowledgeable and friendly!
Excellent attention to detail.. very friendly staff.
Amazing staff, quality work.
Great
Very conscientious about quality work!
A+ collision shop, staff and service!