The customer service here is horrible. They won’t even get up from their chairs to help and you end up having to get help from the poor helpless unpaid customers. Very unprofessional.
Good service they took care of me in a New York minute and know what they are doing
Shopping here was the best experience. We were looking at big box stores for plumbing fixtures for our bathroom remodel and found that we could not get answers to most of our questions. A friend recommended Plumbers Equipment. We stopped in for a quick look see. Dealing with Sunshine Grant was a remarkable experience. She suggested things that we had never thought of doing. Sunshine worked within our budget but never skimped on product quality. We kept adding items to our list and we were dreading hearing the bottom line. Sunshine invited us to sit down at her desk while she wrote up our order. We were pleasantly surprised at the bottom line. We were considerably under budget and promptly placed our order. The lead time for delivery was a bit longer than we expected but was do-able with our contractor. We saved enough to go ahead and order the vanity top and sink that we were going to wait to do until our bank balance was in better shape! There was a slight problem with that order. It did not hold up installation of the top though.Sunshine was right on it and made everything right. She even visited our house to make sure. All in all Sunshine made this remodel very easy and everything looks great.
I have been a repeat customer to Plumber Supply. Sunshine Grant is an absolutely great salesperson in their showroom. She listens to what you want, she isn’t pushy, and she takes her time helping you make the right decisions. I have worked with her before and go back because pushy salespeople make me feel uncomfortable and I tend to walk out. Sunshine helped with both kitchen and bathroom remodeling projects and I couldn’t be happier with the results.
The lady who helped us was extremely rude and had no idea of what her inventory was. Told us that she didnt carry a specific item that we are looking for even though we had one in our hand from her shelves
I really liked working with Sunshine. She helped me pick out knobs and pulls for my kitchen and they were perfect. I also purchased two faucets as the ones I purchased from a well known box store were junk.
Great place to stop and get ideas for your bath and kitchen remodel! Sunshine is very helpful in your planning if you give her an idea of your planning. The showroom is very well stocked and if its not on display Sunshine can show you many manufacturers catalogs to get you what you might like. Just an FYI Home Depot and Lowes may have designer faucets and materials but they are manufacturer seconds. Plumbers Equipment sells first line manufacturer faucets, toilets, tubs etc.. Buy your hot water tanks there as well they sell to the public. Hot water tanks are first line equipment all metal and brass not plastic, the faucets are ceramic internal parts and not plastic. You cant go wrong dealing with them. Great service great people to desk with. Prices are very close to the box stores but you get what you pay for!
Went here because it was recommended by the company doing the remodeling. Picked everything out in February. They said 8 weeks for everything to come in. Sounded reasonable. Well, they forgot to order everything! The mistake was discovered in late April. They ordered everything and its in finally. I asked for a monetary compensation and they said they would check and maybe thy would give me $100 off. Seriously?? I spend $6K and you give me $100 maybe???? If it wasnt that I had to take vacation and the remodeling company was ready, I would cancel and start with another plumbing supply company.
I visited the Plumbers Equipment showroom recently. They have a good selection of products and the staff is pleasant and helpful. If youre shopping for kitchen and bath items to remodel theyre worth a visit.
Sunshine in Greensburg store was extremely helpful and professional. Ill continue to use Plumbers Equipment for my remodeling needs.
Great service