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Verizon Authorized Retailer - TCC
430 E Freeland Rd, Greensburg, IN 47240, United States
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Verizon Authorized Retailer - TCC
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fi
Review №1

Who would want to wait on two senior citizen tech dummies? Eric did! Very patient explaining everything to us....on two new cellphones.Thanks again Eric!!

An
Review №2

My wife and I purchased new phones today at our Greensburg store with the help of Sean, our experience was amazing! He made us feel like his oldest friends and took the best care of us while helping us get the best deal! Give that man a raise!

Ke
Review №3

Shane is a great salesman. My phone didnt work he told me about a phone and the promo and realed me in. Great work set me up with everything I needed. Very pleased

Ch
Review №4

Awsome service transfer from an older phone. Appreciate all the help from Elyssa

ma
Review №5

Ellissa (lost my paper that spelled her name) was FANTASTIC. i adore her, she was so kind and helped me get a new account set up, and walked me through the purchase process, i was able to go from an XR to a ProMax which is so amazing. 10/10 recommend her

Ro
Review №6

Cody was great when helping us switch to Verizon. NATASHA WAS ALSO A GREAT HELP TOO.

Re
Review №7

I had switched over from android to an iPhone and had no clue what I was doing Elyssa At the Greensburg location was awesome today. She Transferred my contacts over and pictures and helped me with questions that I had

St
Review №8

Thank you to Sean Owens for taking all the time to help my elderly friend straighten up her account!! Job well done!!

Am
Review №9

Elyssa was very helpful when it came to getting my own plan and upgrading my phone!

Ti
Review №10

Sean was the guy that took care of me he did an excellent job will return

ca
Review №11

Elyssa was aeesome..great attitude and great personality..you hit the jackpot

TJ
Review №12

Elyssa was helpful and gave me good customer service and an overall great experience. She deserves a raise.

Le
Review №13

Great service from Elyssa! Efficient and fast!

Ta
Review №14

Elyssa was amazing! I will track her down for all my needs!

ja
Review №15

Elyssa was super awesome. Especially to deal with me . Lol.

Ca
Review №16

Elissa was Great! Very helpful, friendly, knowledgeable!

Po
Review №17

Elyssa M did a great job!

As
Review №18

Autumn helped me with all the needs and questions I had

Bo
Review №19

My husband and I both needed new phones. Corbin was friendly & great to work with today. He was informative & very helpful in the process!

Ta
Review №20

Elyssa was awesome and very helpful.

Br
Review №21

Lyssa was absolutely amazing and helpful

An
Review №22

Very helpful, knowledgeable and trained nicely. Communication was excellent. Would return if closer to home.

An
Review №23

TCC Greensburg has been great to deal with. I was in on a Sunday afternoon the first time. Corey was the only one there. We had to wait a while because there were a couple other customers ahead of us. When it got to be our turn, Corey was wonderful! He was very helpful and gave much needed information for us to make decisions before our purchases. He made us feel like we were the only customers he had to deal with, even though several others came in. He is a great asset to the store! Our second trip in a few days later was to pick up what we ordered the first time. This time Corey was with someone else so Sean helped us. He too was very friendly, helpful & patient even though the store was very busy. And, when Corey finished up with his customer, he came over to check on us & was able to finish out our transaction and get us in and out very quickly. Great job Corey & Sean!

Ku
Review №24

Shawn is awesome! Go see him for your next phone, etc. He sold us new phones and watches and he was very informative and polite. Knows his stuff. Thank you Shawn for making us happy!

Re
Review №25

Elyssa was fabulous today.

Sh
Review №26

Sean is the best! He helped us so much! We had questions and had some difficulties but he was quick to figure them out! We had a great experience and even greater conversation! Thanks Sean you’re the bestAlso thanks Joe for helping get the watch!-Aaron Nicholson

Aa
Review №27

Second time going to this location. Both times I ended up with faulty merchandise. I’ll just save myself time and go to the actual Verizon store in Columbus next time.

Ke
Review №28

Horrible!!! Such rude people. I feel bad for employee joey I got told about 30 times how this was his fault and they were not responsible. Was given number to call regional manager but no answer and no voicemail that is cool for a phone company.

Ri
Review №29

Fixed some issues with phone. Life is Good.

Lu
Review №30

Corey was very outstanding in helping me. He was very informative then any others I have. He was very patient with me answered my questions and also informed me of a very good plan that works for my budget. Keep him around he is very valuable to your company. 5 stars for Corey!

Am
Review №31

Matthew went above and beyond on helping us upgrade our account and saved us money. We just went in to upgrade our sons phone but he helped us with more.

Ma
Review №32

Verizon had the charger I needed and cleaned the Lent out of the charging port whole of my verizon cell phone and was very nice so if you have any problems with your cell phone not charging I would take it to a Verizon store and they will figure out the problem and hook you up with a fast car or house charger and yes it is kind of expensive but the chargers they sell you are fast charging so it is worth the money to get a good quality charger with a lifetime warranty even so I am highly satisfied with Verizon wireless in Greensburg Indiana thank you verizon so much I recommend this store to my family and friends.

Jo
Review №33

So sweet and down to earth! Helped me out so much and treated me sooo well! Thank you Ciara & Matt!!

L
Review №34

Ciara was the one who assisted me and I couldnt of been more pleased. She explained items and answered all my questions. Looking forward to using my new S20 phone. Thank you Verizon for services provided and having an employee like Ciara working for you!

Sa
Review №35

I was very impressed with the customer service I received with Sean. He made suggestions and comparisons for the questions I asked about a new phone purchase. He ordered the phone and followed thru with a call when the phone arrived at the store. He assisted my husband with the setup and recommended (and provided details) for a new phone case. I really feel like he went above and beyond. He is a great asset for the Greensburg store!

Da
Review №36

It was the best customer service there. We had a great experience and lots of laughs. Thank you!!!

D
Review №37

Sean @ Verizon is the BEST! I went on August 2 and traded my Samung Galaxy 5 for the new 10e. Once traded in we started the process of moving over contacts, pictures and most importantly, text messages. Over the years I really didnt know I should delete old messages. On the phone I had over 30,000 but I didnt want them all. Just the conversation between my brother and I who we lost to brain cancer just 4 months ago. The old phone was so slow we were having a hard time getting old messages deleted and so instead of giving up (which I wanted to do several times) he took my old phone and worked for a week on deleting old messages. I went in today and guess what! He was able to get all the old messages deleted except for my brothers! Not only did he not give up, he insisted we were getting those messages! If I could rate him a 12, I sure would! Exceptional friendliness and wanting me to have something so dear to me!

De
Review №38

Very helpful. The employee Matt answered all our questions and helped set up the new phone!

Cl
Review №39

Verizon in Greensburg. Two thumbs up. Joe was super patient and knows whats up. Thank you Joe!

sh
Review №40

The young lady was very nice and helpful she explained everything to me.I would speak I would speak very highly of this young lady she did a good job

Sa
Review №41

Ashley provided me with great customer service! She helped me select a new phone and transferred all my information seamlessly. She was very attentive to my needs.

Mi
Review №42

Shawn is very helpful and friendly. Will recommend to everyone.

Ke
Review №43

Smaller store. The employees are very kind and helpful. The only issue was with it being a smaller store they didnt have the phone I was interested in the particular color i wanted. Had to go to Indy or.

Pa
Review №44

Sean is great!!

Pa
Review №45

Got a good phone and good help.

Na
Review №46

Sean has always been the master in fixing my phone and setting things up. He is my awesome go- to guy.

Do
Review №47

Went there looking for a new phone. They were out of that model and was told it would be two to three days before they had it. I could try another of their stores. Went to Costco instead, it was 70 dollars cheaper there.

Ca
Review №48

We had a really personable enthusiastic rep wait on us. She was very knowledgable and helped walk us through the process seamlessly. Very good job

Ga
Review №49

Shane helped get my account fixed and helped me get a new phone. Hes a very patient salesman that goes above and beyond to help. Ill be back for sure because of him.

Ha
Review №50

Best visit ever. Matt and Drew were a blast. Very friendly and professional!

Lo
Review №51

Sara was very knowledgeable, enthusiastic and patient answering my questions and explaining different options and plans. Great experience...Recommend Greensburg store.

St
Review №52

They helped me with what I needed. The internet went down while there but they got it back up and running quickly.

Ca
Review №53

Sara was a wonderful help today. She is friendly competent caring and very efficient. Iappreciatedherhelpfuland patient attitude. Thanks for everything, Sara

Ke
Review №54

Very expedient, very informative, well done.

Ma
Review №55

Sean helped us very good today and alway does and he will continue to get my business

An
Review №56

Awsome customer service. Thank you matt for your help

Ar
Review №57

The man the help use was great.

Po
Review №58

Thank you Shawn for helping two elderly ladies get their phone going again

Va
Review №59

Love working with Sean. Hes wonderful!

Ma
Review №60

James waited in is today and was very helpful. He did a great job of explaining the pros and cons of each device and needing sure I was getting the best fit for my needs.

Do
Review №61

Sara did an excellent job.I would definitely recommend her. A wonderful young lady!!!

Ch
Review №62

Had the greatest service from Ashley Austin Sara h and Cory these are the nicest customer service people I would recommend going there and have one of them wait on you

Ev
Review №63

Austin was awesome! Super kind and helped us get the best deal possible! Thank you TCC!

Ka
Review №64

Always so helpful. Sean is the best.

Ja
Review №65

Sara was very helpful and explained everything i needed to do to make my experience easy.

Sc
Review №66

Ciara was awesome!! Did exactly what we needed and got our services to where they need to be! Highly recommend!!

Ri
Review №67

Sara. Was a great pleasure working with on this transaction!! 5 stars wasnt high enough.

Ca
Review №68

Sara was super friendly and very helpful. Great visit.

He
Review №69

Sara did a wonderful job, on a very busy Black Friday! She was kind, helpful, and got us in and out quickly.

J
Review №70

Had a wonderful experience with Sara Hackney today setting up my new phone! Thanks Sara!

Ca
Review №71

JT was extremely helpful to me today, helping with issues on my iPhone 7. If not for his expertise, my issues would not have been resolved! JT is the BEST!!

Br
Review №72

Sara was phenomenal!!! Couldn’t have asked for better help!! I highly recommend everyone see Sara

Ja
Review №73

The staff are friendly and helpful...once they get around to helping you. They seem terminally understaffed. I have been in there a few times, and Ive never seen more than 2 workers, and usually half a dozen people in the store waiting to talk to someone.I guess theyre a satellite store of a larger store in Columbus, so they dont always have a lot of the older phones and accessories in stock, but they do have a good selection of all the new stuff...even a few brands and models I want familiar with.I think they do a good job, but Id like to see more people in there helping the customers instead of making us wait 20 to 30 minutes.

Ga
Review №74

Sara was really helpful and nice and was willing to make sure we got what we wanted 🙂

du
Review №75

Very knowledgeable salespeople, they have been very helpful with all my questions

El
Review №76

Sara helped my mom and I upgrade our phones yesterday. She was very helpful and patient as it took longer than expected.

Ch
Review №77

JT was super awesome and super fast at getting us set up on our new phone!!!

Wi
Review №78

Corey was great today and helped really nicely.

Sh
Review №79

Had a bad day and JT turned it all around! This morning I went into my photo gallery to show someone a picture went to click on the album and all of my photos disappeared! Have been upset all day thinking they were lost forever!! Called technical support they were supposed to call me back they never did so I stopped in here at Verizon and JT was super nice right when I walked in the door I was greeted and asked if he could help me I tell you it didnt talk him a minute and turned my bad day into a whole new life day he actually saved my world day for me!! So a huge shout out to JT in Greensburg @ Verizon Thank you so much for showing me my pictures are still there!! Yay Theres no way I could ever repay him for what he just did!! 😊😊😊

Tr
Review №80

Great customer service

Go
Review №81

Generally my other experiences have been good here but my last visit really showed some true color. To say the least Ive wasted over 12 hours on the phone with Verizon over how much an employee from this location screwed my account up.

De
Review №82

Sara was very knowledgeable and helpful with my upgrade. Very nice to work with.

Li
Review №83

Ive never had worse experiences with phones than I do at this place. They are absolutely terrible.

Di
Review №84

Sara, was very helpful. If I need assistance in the future I will go to her.

He
Review №85

Gave me information I needed

Da
Review №86

Always get great service when I visit this store.

Te
Review №87

Go to play for cellphone payments convenient

Br
Review №88

Awful. Had issues with them years ago, gave them another chance and they blew it. Didnt explain insurance at all and now Im supposed to pay a deductible to get my phone fixed. Then I get called rude by the store manager for pointing out their mistakes. I HIGHLY recommend no one going here unless you want poor customer service. This store doesnt care about their customers, only your money.

An
Review №89

Had a crappy experience with Verizon themselves but Ferdinando the manager and Jordan salesman, helped my husband and I out with getting new phones as we were passing through there in semi truck. Would give 10 stars for the professional and caring attitudes. Thanks guys!!!!!!!!!The Parkers

Jo
Review №90

The Batesville store should be closed because they are rude and have the bedside manner of dr. Kevorkian.

Je
Review №91

Good food large portions and good prices. This is not part of national chain, I dont believe

La
Review №92

Corey was very good!

Ki
Review №93

Amazing experience, super helpful :)

Mr
Review №94

Never had an issue with serive or customer services!The sales persons are energetic and talkative, willing to explore all options for you and the best plan for you.

St
Review №95

Helped me get the best deal

Ka
Review №96

Very helpful in explaining the problem

Ka
Review №97

I needed a new phone my wasnt working well I got a nice phone but it would have been nice to know that the 10 was coming out two days later I feel misinformed because I did ask

Yo
Review №98

Waiting for 25 minutes to pay my bill is stupid. Especially since I was only second in line.

Al
Review №99

Fine, very good.

Ti
Review №100

Very friendly and knowledgeable

Information
32 Photos
100 Comments
4.3 Rating
  • Address:430 E Freeland Rd, Greensburg, IN 47240, United States
  • Site:https://locations.tccrocks.com/in/greensburg/430-e-freeland-road.html?y_source=1_MzIzMjE4MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 812-662-8885
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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