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Up & Down Garage Doors
109 Greenwich Ave Unit 6A, Greenwich, CT 06830, United States
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Up & Down Garage Doors

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M
Review №1

Excellent work ethic and customer service. I was so pleased with how Mo strived for perfection in balancing my garage door after replacing the springs. Repair turned out to take much longer than expected, but he did not rush and treated it as if he were repairing his own garage door. He wanted to do it the right way. Pricing excellent as well. I highly recommend.

Ra
Review №2

I think I just got a perfect garage door repair. Probably need to circle this day in my calendar Thank you so much!

La
Review №3

The fastest services in my life. I called to schedule an appointment, cause needed to replace the springs, but I was lucky enough and the tech was able to do it on the same day. Actually, he came so quickly that I had a strange feeling that he was waiting around the corner. Thanks for the service. Would recommend you.

An
Review №4

The service was really quick and the tech was very kind.

Co
Review №5

I have had the worst possible experience with this company. I was given an estimate to replace to commercial garage doors. I have been ready to move forward since that day. I have emailed, called, and texted countless times and am always told that someone will contact me, but no one ever does. This has been a massive waste of time. I strongly urge anyone looking for a garage door company to look elsewhere.

Ka
Review №6

Would use these guys again. They have proved to be highly effective.

Ad
Review №7

Finally my opener doesn’t try to kill me every time I use my garage door. Thank you for the professional repair.

Vi
Review №8

Miguel is a great technician, he repaired my opener very quickly.

An
Review №9

Amazing service. Thank you. Would recommend you to anyone now.

Ro
Review №10

Don’t know what was wrong with my door, probably because of its age it didn’t close properly. But after your repair everything is great.

St
Review №11

Fast response, friendly team, great price. Can recommend

Co
Review №12

Amazing company. I didn’t expect such a quick response

Ta
Review №13

So polite staff. recommend

Av
Review №14

Really happy with how my garage door works after their repair

Ri
Review №15

I accidentally backed into my garage door last Friday. It looked terrible and didn’t close properly. Thanks to Miguel no sign of that accident is left. 5 stars.

Ha
Review №16

Great! The door finally works.

Do
Review №17

The service was great. Ron was very knowledgeable as well as pleasant. He was going to be a little late and called to let us know which rarely occurs. Hi finished in about an hour and programmed the keypad as well the cars. It could have not been better

Jo
Review №18

I doubt that we have someone that good in that business in our city. They are prompt, kind, professional and their prices are more than reasonable.

Te
Review №19

Great prices and great and fast services. 5/5

Be
Review №20

Awesome services at a cheap price. Never had better experience with garage door companies.

Ha
Review №21

Thanks Miguel! 5 stars

Ar
Review №22

Thanks Miguel! 5 stars

Sh
Review №23

Good and fast job…

Wi
Review №24

Thanks for your service

Ha
Review №25

Very responsive vendor. I placed a call at 3:30PM on a Sunday, and they were here within 45 minutes; and they were highly effective in replacing the broken spring, and recommending that I also replace the other spring which appeared to be worn. Great & prompt service!

Wi
Review №26

THNX for my new opener

Je
Review №27

BEWARE of this company. They came to my house to fix a garage and indicated that my motor needed to be replaced. They came back with another motor that the tech said was similar, but not the same/ and now I come to find out they installed a sub-par device used primarily when speccing homes for sale (ie. cheaper). While installing the tech asked me to go online and rate him as he received a bonus for full star ratings which seemed odd to ask prior to the job being complete. The door has not worked properly since installed and they have been out twice and keep telling me it is fine. It finally broke (only 2 years old) and when I called two other companies they indicated that it was not installed properly and I was overcharged by about double for the first installation. I want U&D to replace it as it should still be under warranty, but getting anyone to answer a phone or a question is impossible. They scheduled an appointment without telling me for next week and have not indicated that there will be no charge. This company feels like a shell game, so buyer beware!

Is
Review №28

Thank you very much up-and-down garage doors for Repairing my garage door Spring Great job and wonderful customer service highly Recommended.

Ph
Review №29

Excellent service! Thank you for program my remotes and keypad Great customer service highly recommended.

Fr
Review №30

Great and fast garage door installation. Thanks, guys!

Am
Review №31

Diana did an awesome job replacing our garage door, from start to finish. Due to an unfortunate accident, our original garage door got dented and after calling a few companies, Up & Down was the most responsive and actually was able to come out the day we called to determine next steps. Due to the damage, the whole door had to be replaced but we ended up with a much nicer door that will last us for years to come. They were flexible with my schedule and within a week, the new door was installed and looks perfect. Couldn’t recommend this company enough!

Bi
Review №32

Nice work by Miguel. Know his profession, expeditious and accurate. Fairly priced service. Recommend.

Re
Review №33

We recommend this company based on today’s excellent service. Our garage door wouldn’t open, and our car was inside the garage. We called two companies found on the internet, and those guys never called back. Up & Down was very nice and helpful on the phone. Chris arrived on time and just a little early. He was pleasant and knowledgeable, and he explained what the problem was and how he could repair it. He went right to work and cleaned up when he was done. We have taped their name and info to the inside of our garage door so we will remember this company in the future.

Sc
Review №34

Ask for Miguel. He can handle any garage door problem.

br
Review №35

I called on a Thursday evening after hours and was impressed that not only was the phone answered but that they were able to make a Saturday 8 AM appointment. Then it went down hill from there. 8:15 nothing. I texted back the number that texted me the confirmation although I thought it was odd that another company name and number was given as though it was a dispatch service that made the appointment working for many garage door repair companies but I let it go. After 5 minutes I called the different number and I was told there was a technician on the way and I asked for a call at 8:43 from that technician with an arrival time. No calls for another 15 minutes. I called the original phone number to complain again then I received a call from Miguel who said he call be there in 30 minutes. I asked about the 8 AM appointment and he said it wasnt in his schedule. I said cancel the appointment.

De
Review №36

Excellent job

Ra
Review №37

Great friendly and courteous service. Miguel, the technician was very responsive and polite and explained everything. He came in the middle of a snowstorm and did the job with a positive attitude.

Ja
Review №38

Miguel was very helpful, fast and professional during the repair. He also gave me a great price. A true professional.

Xi
Review №39

Good reception, WORST service in the world. Schedule be pushed again and again. They asked the deposit eagerly but they don’t work actively. It’s the biggest mistake to let them working for garage door replacement.

Dy
Review №40

Miguel did a great job. Came our and installed garage door motor, keypads, springs and sensors and was quick and professional. I definitely recommend this company!!

Ju
Review №41

Useful

La
Review №42

Noah and Ron were super helpful. Came to help me during in An emergency. I locked my car in the garage and needed it ASAP. Super quick and helpful. Recommended

Su
Review №43

We dealt primarily with a tech named Ron, who helped replace a damaged panel on our garage door. We had an unfortunate incident initially where the first panel installed had dents in it. We noticed it immediately reported the issue to Ron. He coordinated the second replacement a few weeks later. Ron was really pleasant throughout our entire interaction with him and very prompt to respond to any questions. He was cheerful and clearly knew what he was doing. I highly recommend Up and Down to anyone in need of garage door services.

Al
Review №44

Thank you for changing my springs on my garage door and setting up the motor. Great work, professional and thorough.I called and Ron showed up 30 mins later to fix my garage door after explaining the process to me in detail. I highly recommend Up and Down Garage Door Company!!

Pa
Review №45

Great experience with this company. They showed up on time and they were very professional. Ron was super knowledgeable and did a great job getting our garage door and remotes up and running again. I will definitely recommend to family and friends.

St
Review №46

This company was great. They arrived within two hours of calling and repaired our garage door. The technician was courteous and knowledgeable. Would recommend!!

Pe
Review №47

Ron was friendly, arrived on time, and knowledgeable. He quickly diagnosed the issue with our garage doors, and charged a fair price for both the parts and labor together. We will definitely use Up & Down Garage Doors again in the future, highly recommended.

Ep
Review №48

Ive been having some problems with my garage door every so often, yesterday when coming home from work it was worse then ever been and couldnt get the garage door open. I called up & down to come fix the problem and they were very professional and got the job done quick. Highly recommend them for if you need and garage door work.

Da
Review №49

This morning my garage door was stuck and I couldnt drive to my work. Ron a charming guy from up & down garage doors came quickly and fixed my garage. I really recommend to use their services!

Ca
Review №50

I was very satisfied with the technician who that came to my home and installed a new motor. He was very competent and courteous. He explained exactly what needed to be done. I would highly recommend Up & Down.

Br
Review №51

Quick response and great service. Ron worked his wizardry getting our ancient garage door open and was able to replace the mechanism same day. He was thorough, resourceful, and professional. Highly recommend.

Sa
Review №52

They did a great job. Service tech Ron was amazing. I would recommend and use them again.

Ti
Review №53

It was amazing to discover they 24/7. I called they showed up after an hour and Ron, the tech quickly fixed my garage door to perfection. Call Up and Down!!

Pe
Review №54

Garage broke right between snow storms and couldn’t get to snow thrower. Up and down came right out and fixed us up straight away. Ron was quick, handsome and strong (told me to write that last) and got us working. Thanks much!

Ju
Review №55

Ron was great. We were in the middle of a snowstorm and our garage wouldn’t close. Ron came with 20 minutes of us calling. He really saved us.

el
Review №56

My garage door was not opening. 2 other companies could not fix it but Up and Down came the same day I called and fixed it perfectly. The repair technician was very knowledgeable and professional. I would highly recommend them!

Ki
Review №57

Ron was quick and efficient. Did a great job. Would highly recommend.

Cy
Review №58

Chris was a great help...good loyal kid ...wish their were more like him around

Ya
Review №59

Good service. Technician had to come out due to issues with my exterior number pad, but it was resolved.

Cy
Review №60

Its Sunday evening and The Company sent someone out within a half hour of my calling. I am very please with the prompt, courteous and efficient service. I certainly recommend them!!

Th
Review №61

Im glad I found your company Ron was excellent and took care of all my Garage door needs.

ca
Review №62

Wonderful prompt service. Everything works just fine. Courteous polite and knowledgeable service.

Gi
Review №63

Fast and prompt service - very professional . We highly recommend. Installed new automatic garage door open within hours.

B
Review №64

Changed my garage door opener motor. Very professional, timely and efficient. Recommend!

An
Review №65

Excellent service. Prompt, professional, efficient...VERY happy with the service and the new garage doors.

jo
Review №66

They show up on time and did really good job I will highly recommend it to work with up and down garage doors Great customer service!!!

Bi
Review №67

Ron from Up and Down came out on Super Bowl Sunday and fixed a problem we have had for two years. Very good quality work. Highest recommendation!!

La
Review №68

Excellent service. Very satisfied with the job. Would definitely recommend it.

El
Review №69

I found my door wasn’t working properly and my car was stuck inside so I called them and they were at my house 45 minutes later upon arrival they took look and notice what was wrong right away and explained to me what was going on so I understood the problem the tech was where knowledgeable and respectful he fixed the problem and had my car out quickly I highly recommend them to anyone if I could give more then 5 stars I would

Xa
Review №70

Quick service. Staff very knowledgeable.

J.
Review №71

Had an issue with my door not closing properly, they came promptly, he was there for over an hour, took care of it. I definitely recommend.

je
Review №72

Awesome job replacing spring and leveling door. Highly recommend.

St
Review №73

Excellent workmen ship quick response would use them again in a heart beat

Si
Review №74

Ron was excellent. Repaired cable and roller. Very teasonable.

El
Review №75

Initially before work was performed I asked for a quote. He didn’t provide it. He was pretty wishy washy when asked. Started working, then charged me $420.00 for repair work.If knew that before hand, I would have just held off on the job. I paid for the JOB, however this was a learning experience for me. I’m NOT letting ANYONE from here going forward do any type of work unless COSTs are fully explained/broken down. This company FAILED to do that. He just started working assuming I would just pay whatever the balance was at the end.Regarding the work itself was done ok. I couldn’t be any happier. My garage door is finally fixed.The biggest problem here was the lack or lack there of explaining labor and parts that will be associated with the job.Questionable ratings here on google...

ed
Review №76

Great job thank you very much for changing my garage door springs hightly recommend great services

ES
Review №77

Highly recommended on up & down garage doors great customer service and really professional

اج
Review №78

Great service and professional hill recommend up and down garage doors.

Me
Review №79

Great customer service really timely and professional I will recommend to friends and family !!!

Ku
Review №80

Thank you for your prompt response and work. Satisfied with the service!

Ma
Review №81

Excellent job. Highly recommend these guys!

Ja
Review №82

Great service thank you for changing my garage spring highly recommend

Ph
Review №83

Great late night emergency service...did the job right.

Si
Review №84

Very good service both guys thank you.

Re
Review №85

Our regular garage door service company wouldn’t come out on the 24 hour service they advertised there was no way to contact them. We called up and down doors garage doors and they came right out fix this up and we got to go home from work. Thanks you guys

St
Review №86

Ron was great, quick response & job, everything good! Highly recommended!

MK
Review №87

Not honest upfront. want to sell expensive replacement equipment instead of giving economical alternatives to fix the problem.

zz
Review №88

Excellent service, good friendly staff to work with .I highly recommend their services

Vi
Review №89

Great service! Fast and reliable

To
Review №90

Very prompt and great service. Highly recommend.

an
Review №91

Excellent speedy service! Highly recommend

Th
Review №92

Excellent Service 24/7! Garage door spring broke and Ron came out late at night and replace the springs and re aligned the door, etc....He had all of the parts in his vehicle which made it very convenient!!

Ad
Review №93

Scam company will charge u double than their competitor, most of reviews here are fake anyway

El
Review №94

They came in a timely manner and got the job down well. We were very pleased with the experience and the workers.

Dr
Review №95

Great service, fast arrival and great people!

Er
Review №96

Ron was great! Would def recommend!

Be
Review №97

They came that morning and change my garage door spring show up on time really professional And very friendly good customer service really good price highly recommend work with up-and-down garage doors

Lu
Review №98

Thank you for the wonderful job you performed in my house you are great

Mi
Review №99

Good service and good guys and would totally recommend

Ma
Review №100

Great service. Ron came on time fixed my problem.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:109 Greenwich Ave Unit 6A, Greenwich, CT 06830, United States
  • Site:https://uadgaragedoors.com/
  • Phone:+1 203-409-8284
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as veteran-led:Yes
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