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B & F Small Engine
519 Phoenix St, Greenwood, SC 29646, United States
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B & F Small Engine
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Ro
Review №1

Very happy with the work done. Everything completed in the time frame that was quoted, pricing as always is very reasonable. Very satisfied.

Ro
Review №2

First time Ive ever been there and these guys are top shelf all the way ! They were able to help me find the parts I needed and we had to order them since it was an oddball of a part. The prices seem really fair and the guys were great.

Ro
Review №3

All seem to devote full time to each customer no rush no pressure, great experience each visit, they are very fast but thorough work they know what they are doing.

Ne
Review №4

Thanks for fixing my lawnmower. Richard is very knowledgeable and is a good mechanic. Thanks B&F.

Pa
Review №5

Good place to take your lawn mower and chain saws.

Gr
Review №6

B an f small engine did a great job fixing my trimmers .. Dis it quickly and at a reasonable price.. Thanks guys..

Ri
Review №7

Truly a rare experience. Friendly and knowledgeable. Parts needed were in stock.. Offered advice and repaired my product in the same day. B&F folks not only have all my future service. I will definitely purchase any future equipment from them.

Li
Review №8

Sad to learn this company does not value loyalty, does not value repeat customers, and does not honor warranties on expensive items.

Ke
Review №9

If I could give a half star I would. Brought my riding mower in to get them to service it back in Dec 2020. This was just a routine maintenance with one extra. That one extra was my parking brake. The service dept says it will take 4 weeks. No problem since it was Dec. I called 6.5 weeks later b/c I have not heard from them. Service says it will be ready soon and miraculously it was ready two days later after I called. I paid 350.00 for this mower to be ready for the season. I have cut twice and my parking brake wont work, my battery died and the mower cuts uneven in the yard. Just do the work right B&F!! If you forgot to work on my mower just admit it and do it right!! Bad service! I will tell more people as I already have about this place.This is not an issue from 5 mons ago!! This is less than 90 days. I dropped it off in Dec and you let it sit for almost 2 mons before I called and asked about it. Check your records and lets not act like I gave false info. Your team did a bad job on my mower because they rushed the work to get it done. You did $50 worth of work for $350 that I paid!

Ed
Review №10

Great team customer service. We bought our Stihl equipment from here and are.We are pleased with our purchase. We will continue to do business here.

Fr
Review №11

I had a great experience with B&F in Greenwood. I needed a new engine on my old log splitter. I towed it over to B&F - and they took all the measurements - bolt pattern - spindle height and length - and selected a new engine that fit perfectly. I was able to replace the engine in about an hour - and it worked perfectly. I highly recommend B&F Small Engine.

Ar
Review №12

This is the second year we’ve used B&F Small Engine for the free pick up in January for annual service, maintenance, and blade sharpening on our Husquvarna riding mower. Making the appointment was easy and we were contacted for a convenient time for lawnmower pick up. Confirmation was by text and phone call. In less than three business days, I was contacted for a good time to return the mower. It was returned clean with an invoice listing all performed services. I plan to use this service on an annual basis.

Gr
Review №13

Thank you for always helping with whatever needed in repairing or replacing lawn care equipment .You Guys are Great!!!!THANKS!!

Ch
Review №14

I met Brian in search of a new riding lawnmower. From the first phone call to the check out register, service was great. He was polite, patient with my questions and was accommodating with our delivery time constraint. Josh met us first in the store and was just so patient with our questions as we were looking over the mower we chose. Delivery was smooth and quicker than we expected. Joshua; the driver took the time to go over the functions of the mower and how to take care of it. I cant say anything but EXCEPTIONAL service!

Re
Review №15

I have relied on B & F Small Engine for not only their products, but also their instructions on DIY repairs. This was my first year with my Husqvarna lawn tractor. The young man who picked up the tractor was courteous and even took time to show me helpful about my tractor.These ARE the Go-To guys for your small engine needs.

Ga
Review №16

B&f is place not to go again bad service.

Be
Review №17

Does not honor warranty! Cheats people out of money! Never shopping there again!!!!

Sa
Review №18

Friendly,knowledgeable employees with great attitudes and very willing to help with your needs. I recommend them highly for all your outdoor equipment needs.

Da
Review №19

Its helpful to have a sthil dealer that really knows chain saws. If you want to buy a chain saw and know your dealer can help you pick the best one for your needs.I needed carbide saw chains and they knew exactly what I needed.Thanks for the great service.

Ch
Review №20

Ive been purchasing equipment from B & F for several years. They have also serviced equipment for me for several years. These guys know their stuff and provide top notch customer service.

Ph
Review №21

Good people Great service 👍

di
Review №22

Dianna and I moved to McCormick, SC at the end of May in 1990, I discovered B & F not long after. As we went through equipment needing parts to service and repair this equipment and to purchase new and better tools, B & F has been able to get those parts and help us upgrade our tools. The staff are knowledgable and helpful, and do not talk down to those lacking knowledge of this type of service. If your looking for good, reliable people to deal with when it comes to maintenance parts and or service to your small engine tools, you will be happy you brought your business to them, or at least I have been.

Cl
Review №23

Great service!!!Friendly guys, Josh knows his job very well, needed a hose to fit 2 different sizes and he nailed it.

Do
Review №24

B & F has Nice and Friendly People who go out of their way to take care of your needs in a very timely and professional manner. They repaired my 12 year old machine and it is mowing like new again. Thanks Very Much and B & F has gained a customer for life.Thanks Again !

wa
Review №25

Great service here..I always come here for my lawn mower and weed eater parts when needed. Highly recommend

Jo
Review №26

Great store ordering and communicating is a 10+Wouldn’t go anywhere else

Ea
Review №27

Purchasing our DR lawn and leaf vacuum couldnt have been easier. And Josh was so very personable and informative about our vacuum. We would definitely do business here again. While we dont expect any issues with the equipment in the near future, we get the feeling that B&F will be there years down the road to help us with any maintenance needed. And I dont think we could have found a better deal. B&F seems like a very customer-friendly place, making us comfortable from the time we walked in the door until we drove away with our new lawn equipment.

Pa
Review №28

B&F has been servicing my lawn mowers and power equipment for over 14 years and has always had friendly, prompt and professional service. I would highly recommend them to anyone! A+

ca
Review №29

I have been thoroughly impressed with the staff at BNSF and their product availability. Working in the area, they have treated me like they’ve known me for years. Very friendly, knowledgeable, and energetic staff. The Service technicians repair my equipment and turn it around in an expedited time frame, normally while I wait. B & F understands that a company can’t survive without good people and good equipment.

Ja
Review №30

I have always bought my outdoor equipment here and I love all my purchases ... Thank you ...

Jo
Review №31

Great customer service !

Ro
Review №32

Owners Steve and Brian have been at the same location for 35 years. Not siting in the back reading the paper, but up front behind the counter answering questions. Their knowledge base about every brand they sell is impressive and very helpful. My sales guy Josh has sold me several Stihl products based on sound advice about spending the least amount of money for the best product for my needs.

Ti
Review №33

This is my number one go to for parts. And I buy lots of parts. I drive an extra ten miles passed other shops to go here. Fourth miles round trip. I like real parts not internet parts. They have real mechanical minds not wana be mechanical minds. Brian and Floyd small engine parts are the way to go.

Ru
Review №34

Took a little longer but yall do good work.

Br
Review №35

Call there self a small engine repair shop but don’t work on nothing

Ga
Review №36

You have to fine the for the first time, but if they dont have it at time you come in they will order it for you.And Im saying in one week.I was very satisfied with there wirk.

De
Review №37

Great service! I needed blades replaced and B and F got right on it. They were fast and didnt act like I was an inconvenience.

An
Review №38

Great place. Staff knowledgeable about the equipment they sell. Will be returning for other equipment.

Ca
Review №39

Pleasant experience, Knowledgeable, no pressure to buy product. Allowed me to express my idea of what I was looking for and then steered me to the right choice not necessarily the more costly, Patient to be sure I knew how to run equipment and made sure equipment in working order before handing it over.

Ma
Review №40

Very satisfied with there products and services. They are very knowledgeable.

Te
Review №41

Nice staff always helpful anytime we need something they are quick to help

Ke
Review №42

Excellent service. Knowledgeable and courteous staff. Great selection of quality products.

Ro
Review №43

I can only give B & F 5 stars as I always RETURN for their services. They are a top notch organization, and I really like their work and prices

Sc
Review №44

Friendly staff. Great service. Only place I shop for Stihl products!

Ca
Review №45

Good service they test product to see if it runs.

BR
Review №46

Great place for all your Stihl and Scagg needs !

Ro
Review №47

For all your small engine needs, this is the place to go. Knowledgeable friendly staff, great service, and wide variety of parts in stock regularly.

Mi
Review №48

Excellent help and service. Explains your questions in detail. Reliable and honest STIHL dealership in Greenwood.

co
Review №49

Great place to do business will definitely be my go place for equipment.

Di
Review №50

They helped me purchase the perfect riding mower for my property with steep hill. Great customer service and I like the fact they pick up, service and deliver what they sell. They go above and beyond for the residential customer.

Ad
Review №51

They have a good supply of parts and mowere and equipment

Ed
Review №52

Got a zero turn Husqvarna from them about 5 years ago. Worked great till it started throwing out white smoke from the exhaust just after I started it. Checked and could not determine if the solenoid on carb fuel bowl or other issue was cause. Fuel was in the oil. Promptly parked it and called B&F. They were able to pick it up the same day and finish repairs less than 2 days later. Did not have to wait for them to order parts or get the right parts in from mfg. They also fixed other issue (starter solenoid) with mower and price was less than me ordering and putting on the parts myself. Will let them do the maintenance in the future.

Wa
Review №53

I brought my Craftsman mower there last spring and they told me I needed a new carburetor. My dad was here last week and in 5 minutes he had it running like a song by simply cleaning out the bowl and adding fresh gas. I doubt they had even looked at it. Very poor performance. I will not return.

Ma
Review №54

Best small engine shop on this side of the Mason-Dixon line. They know what theyre doing and they do it quick and professionally. Plus their prices are fair. Some of the most honest people ive ever done business with. They always exceed my expectations.

Ki
Review №55

B & F is the best—they provide excellent customer service! Thank you for your service!

As
Review №56

The guy at the front desk with the dark hair is so good looking I forgot what I came for. Luckily the staff was super helpful and I got what I needed. Highly recommended!

Ha
Review №57

Job well done as always!

Ru
Review №58

Good work from Brian and his crew.

Ja
Review №59

Thought I was gonna have to buy an expensive new mower, but these folks know their business. Not only did they repair my machine in a timely manner; they also earned my business forever.

Ra
Review №60

Went for a general tune up ($150) and belt change ($60). Wanted them to call me if it exceeded any of that. Came back thinking it will be around $225 but the bill was $440. Apparently they forgot to call me and changed the battery also. Mower runs the same as before the repair including the need to jump the battery and spray before getting it started. Dont know what they did other than changing the belt. Not cool that they didnt call before inflating the bill with random stuff.

Jo
Review №61

Wouldn’t waist my time at this store. Rude and terrible counter service. Not helpful at all. Would never recommend this terrible place.

Ka
Review №62

This sorry shop is only for the commercial customer. If you are a individual that needs your lawn mower serviced, you will wait 3+ weeks, so they can accomodate the commercial customer first. This shop does not comprehend that the commercial customer has a backup lawn mower and still work, and the individual customer does not have a back up. If the owner was smart, he would have a consumer team and a commercial team, to service both types of customers, but he is not. The poorest business philosophy in Greenwood. The should re-name their business B & F Small Brain.

to
Review №63

Awesome prices and great customer service

Ke
Review №64

They performed my work quickly.

ch
Review №65

Came in looking for a deal on a chainsaw and found exactly what I wanted for less than I was expecting. Great service!

Za
Review №66

Great they get work done quickly and right

Br
Review №67

Great place to get Snapper parts!

Ad
Review №68

They always have what I needed in stock.

Ja
Review №69

Always good fast service and friendly people

Ed
Review №70

Great customer service very helpful staff

Mi
Review №71

Old motor repair and parts shop. The staff are knowledgeable and helpful. They stock lots of new equipment.

De
Review №72

They have all your favorite Stihl, Scag, Husq, Artic Cat, Briggs and Stratton machines to get the job done. My favorite item is their auto-mower. Cuts grass by itself. Fabulous.

AR
Review №73

Has good services. Walked in with a battery and got a great quality battery.

El
Review №74

Such a great bunch of guys.

Ev
Review №75

Bought lawn tractor. Was satisfied with the experience but prices are about 10% too high

Sc
Review №76

Took my weed eater in on Wed afternoon and Steve had her fixed next day!

As
Review №77

Great service and products

ro
Review №78

You can count on B&F for what you need and on time

Ja
Review №79

Great service and good equipment!

Ju
Review №80

Dropped off lawn mower for repair, and came back to pick it up and they couldnt find it. they gave my lawn mower to another customer. there solution was to try and get it back from the other customer.....try. so now we are without the a lawn mower. dont trust these fools.

Ge
Review №81

Good service thanks

Ri
Review №82

Come see me Ill get ya fixed up

la
Review №83

Great service!

On
Review №84

Poor damn service sell u wrong belts and wont stand behind it even same day return

De
Review №85

Very good

Information
11 Photos
85 Comments
4.6 Rating
  • Address:519 Phoenix St, Greenwood, SC 29646, United States
  • Site:http://stihldealer.net/default-dealer-006349.aspx
  • Phone:+1 864-229-5461
Categories
  • ATV repair shop
  • Small engine repair service
  • Battery store
  • Landscaping supply store
  • Lawn mower repair service
  • Lawn mower store
  • Saw sharpening service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–1PM
  • Thursday:Closed
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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