STORE IS PERMANENTLY CLOSED!EMPTY BUILDING

Emily is AMAZING! She has an excellent eye when it comes to elegance. She has helped me and my husband with our 10 yr wedding anniversary rings and it turned out so PRETTY.

This jewelry store & the manager at the Gresham station Kay Jewelers were absolutely amazing & wonderful. We found the perfect ring. It is everything I have every dreamt of. Affordable, welcoming, friendly, supportive, patient & kind.

Very low and worthless customer service! Went with my niece to pick up her ring since it was being repaired and of course they ask, by policy, for an ID or a slip of paper. We didnt have either since my relative who bought it was in the car due to her disability. I said I could give them identifying information even to describe the ring or the phone number of the relative who bought it and all we got was a nasty response of not being able to do anything. We had to go all the way back to the car to get the relative which was difficult and when we came in again, the lady who worked with us didnt bother to get up, but instead got her manager. No apologies were given. Plus when they were checking out the ring from being repaired, the manager decided it would be a good time to have a new employee learn the register. Big mistake! Took another 10 minutes to get our ring and leave because the manager chose the wrong time to train their employee than helping us. Even better, another woman came in to pick up her ring and the same lady who was rude to us again told her that they couldnt give her ring because it wasnt under her name. That lady also had to go get her mom and turns out they didnt put the right name down for whose ring it was. Yeah, all lousy, lousy, lousy service! This is why you should not go to a name brand jewelry store!

Store is no longer there. Building is empty.

Gresham station store at Kays is the best customer service ever They were very helpful very knowledgeable very patient I wont go to any other place..I want to thank them for being there and for all their help !!!

Great place to purchase jewelry. Great service and selection.

Worked with me on finding a wedding band that would fit and that I would like and it was amazing.

The lady’s at kays are always great with me and very patient and willing to help find the right items and help if your don’t know what your looking for, and always willing to clean my chains and pieces

Absolutely love Kay Jewelers. My husband bought my Engagement ring there and we also went back to buy our wedding bands 5here. My wedding ring had been stuck on my hand for the last 5 years. I had tried everything and was freaking out because nothing worked. I ended up having to cut it off. Sasha was absolutely amazing! There was also another employee that was amazing too but I forgot her name. They calmed me down, got the ring off and sent it off to be not only soldered back together but also together so the rings are one piece. They also resized me and will clean it so it will look new again. I really wish I had called before causing so much damage to my hand trying to do the dental floss trick. The best part is that it was all FREE because when we bought the rings we opted for the protection plan. I can not tell you how thankful I am that Kays is taking care of everything!! I highly reccomend Kays, especially the Gresham location. We have had a great experience every time and will not go to another jewelry store. Thank You Kay jewelers for all of your help during such a stressful time for me! I really appreciate it!!

Its very clean and the employees are very nice they werent pushy at all

It was a beautiful day!! I was in a great mood despite my jewel falling out of my ring!! While walking in there were two workers and no customer I walked straight over to them one of the workers was on the phone the other on the computer!!! It took literally 5 minutes before even being greeted!! Mind you I wasnt looking at jewelry I was solely in there to get ring fixed!! So finally i was greeted with a grumpy face as if I was bothering them.I explain to her what had happened to my ring!! After that she looked up my account, I then ask if she can throw away something for me!the trash was as big as my hand and Im pretty petite!! She then replied with an (what the h*** face) we dont have a big garbage so I said ok!! Since I didnt get my ring service within that year the warranty that was bought didnt count! The worker explains with the most un friendly its your fault face!! I felt pretty horrible as I left with my broken Mothers Day gift my husband got me last year!! The worst experience ever!! Will drive to loyld center mall before I drive 5 minutes to this location!!

Staff is super nice I highly recommend going here

Disappointed in the service I received. Took my new engagement ring in to get resized, and didnt get in back until 5 days after the promise date they gave me (the day I was told I would have it back by) Called 4 different times, each time I was assured it would be in the following day. Finally got a call at 6 pm on the 5th day saying it was ready. If I ever need it resized again, I will probably just pay to do it elsewhere. Was super excited about my beautiful new ring, but felt like getting it back was not a priority to them.

Beautiful gemstones

Very happy with the service, the location did not have the ring onsite but was able to have it sooner than expected. Thank you Kay Jewelers.

My sons necklace has a protective plan on his chain and horrible repair and tarnishing repair. Tried to say a pair of earrings were double the price of online..... NEVER AGAIN HERE!!!!!

Kay Jewelers Great Staff Service.

All around great experience.

This store is permanently Closed

Friendly staff, great service!

Good customer service !!

Good

Prices are right