Quick, professional and friendly staff. I needed a patch job on my tire which had a slow leak. It took about 30 minutes and the store was clean, an eclectic decor, refreshments and even a vintage arcade game which I didnt notice until I was paying the bill. $15 was quite reasonable considering my regular auto repair shop was charging $22.I will definitely recommend this shop to friends and family from now on.
Great customer service! Excellent prices. The service advisors really knew how to communicate well with me about my vehicle to where i understood!
Good selection of tires, but try to buy a wheel/rim, theyll have to order it, 2-3 day delivery. And quick to tell you sorry. The most common wheel size, 16, and they dont even have ONE in stock or on the floor? Yet they have a $1600 rim on display, in GRIFFIN? You have to do better. We went to Discount Tire in McDonough 23 minutes away, got a new rim mounted on a tire we had bought at another TIRE SHOP in 15 minutes.
I have been a loyal and valued customer since 2019! They are very knowledgeable and friendly. I have used the ACIMA Financing twice and am about to give it a go for the third time. The service is excellent and the staff are always going above and beyond to fit my schedule. I strongly suggest you give them a try. You won’t be disappointed.
Best prices in town! Love this place
They use scam techniques to get paid. They use a company called Acima that they will personally tell you that is a “same as cash” lender in order to pay. Yet Acima is a leasing company where you will pay much more. For a $615 job it will now cost me over $1400. When I approached the company they will defend Acima and not their customers. This company lacks severe integrity and are not customer oriented. The manager says “I KNOW my people completely explain Acima thoroughly” yet she was no where around when the person was explaining it to me. And….the person that explained it to me is no longer there and was only there for a year…::but the manger “KNOWS” it was explained to me properly. It’s just lack of integrity and a disregard for their customers. There are way too many tire places that will treat their customers much better. Just the use of a leasing company at all like Acima is a trap. Why would they use a leasing company and treat their customers that way and put the burden on them??? You are essentially “renting” the tires. Lol. They will stiff you. Be very, very careful!
Oil change and tires rotated.Staff was very friendly and attentive. Service was super fast. Had an appointment at 8:30 and was out by 9
Great service and prices
Cool place, nice helpful people, and they get the job done. Would recommend to anyone that is traveling through Griffin, Georgia.
Awesome place. My tires look great on my Jeep...
Amazing staff and great service. Every time I have been to Hills they have taken care of my car needs. Would definitely recommend them!
Good deal on tires with thier lease program
They did a great job lifting my truck and I got an amazing deal on my wheel and tire combo! Hayden was extremely helpful as well as the rest of the office staff. Best customer service I’ve ever received at a shop!
I paid $700 for tires and their peace of mind service, when I needed to use that service it was a waste of their time. My car had a dash cam that caught them saying just that. The tire had to be replaced and they noted in the ticket We (Hills Tire) do not consent to being recorded. I was told they did not expect to have a camera in my car else they would not have said what they said. Why are you not wanting to be recorded? They rummage through customers cars, and claim it is to.find the wheel lock key. But the tire was fixed at 9:30 and he was going through my glove box, under my seats and dash at 10:07. The tire was off and then on by the time he was looking for that wheel lock key, that I dont have on my car. No worries. You did lose a customer.
I thought that I could wait on site for a tune up but I was told that it would take about three hours for that service. I dropped the car off at 8:00 a.m. they started working on it at 11:00 a.m. Got a call around 1:00 p.m. to let me know that the car was finally ready for pickup. Too long of a wait for just a tune-up.
These guys fixed my wife air conditioning even though parts were no longer available from the dealer. They went above and beyond to find parts that repaired the issue. She appreciated it. They have the best customer service ever.
Great people! Great service! They always get it done right!
Wayyyyyy to overpriced. Wanted $65 to put on 2 tires. Every went to 2 other shops, was quoted at $20 and $30 at the other two. Unless you get a discount here, Id suggest finding another shop in Griffin to do work on your vehicle. Will save you some money, thats for sure.Edit: Apparently they dont understand. I did not need to buy used tires, nor did I have 2 used tires. I had two BRAND NEW tires I needed put on my vehicle, that they wanted to charge $65 to put on. I did not want, or have used tires.
Very nice and friendly the moment we stepped inside. Everyone was knowledgeable and eager to help. We will definitely be back to buy our tires and rims.
Excellent customer service and was waited on very quickly. Great price for a frontend alignment. I recommend hills tire in Griffin and I will do business again here.
My family had a little bit of trouble but they backed up their work and fixed it so and my word theyre good for their word
Gina is always so friendly. Great service. Would give 5 stars but sometimes, even with appointment, their wait time is way too long. But I will always come back
Great service, they were able to fit me into a busy day and get me a full set of tires. Highly recommend!
Very clean! Very fast! Everyone was nice, attentive, and helpful! Nice for moms and dads with kids.....video games! Good prices!
Great people. Very friendly and upfront about their service and prices.
Hill tire did a great job putting a new steering gear box on my dodge pickup. Excellent with svc on getting the AC ice cold.
So I found this business while scrolling through Facebook. I thought it was weird because I had really been thinking a lot about lifting my truck and putting bigger wheels and tires on it, but I didn’t know too much about the whole process. Also I lived over and hour and a half away. But I started to message a man named Currie through messenger with “a lot” of questions and he answered them all promptly and walked me through the process and explained a no credit check / financing service that they provide. This is exactly what I was looking for, so I got in my truck, drove an hour and a half . When I arrived Currie and his crew were just as friendly as they were on messenger, provided multiple options and I found exactly what I had been wanting for a long time and applying for financing was super simple . I definitely recommend this place and I’ll come back for any of my future truck customization’s 👏🏻👍🏻
I would not take my car there
Great place. Got me the exact tiers I want, they didnt have it in stock but they ordered it for me. Price is a little better that other places with the same quality service.
Fast friendly service. Nice and comfortable waiting area.
Tire stores never give timely service. These guys did everything they said they were going to and finished a lot quicker than they said and quicker than I expected
Called and spoke with tyler she was AMAZING customer service ordered tires got them in before expected time. will definitely be doing business AGAIN!!!
Can’t say enough about this great company and it’s people! They service all my vehicles and took care of my son again yesterday with top notch professional hometown service. Being in the auto repair industry I don’t trust many folks but I have full confidence in the Hill’s team that they will fix it right the first time, and offer you service with a smile. I also applaud them for giving back to the community that supports them. Small businesses all over could learn from these fine folks!
I am new to the Griffin area and chose Hills tires and glad I did. They welcomed me with smiles and replaced 2 tires and rotated and balanced my wheels in a matter of an hour. I will definitely use them again.
Great experience very professional everyone was from start to finish.
This is a great place to have your car or truck repaired. They are friendly and knowledgeable, and they have good prices. I wont do business anywhere else.
Wonderful place to do business! Everyone was friendly. Had to have a full set of tires and what i thought was a brake problem which turned out to be minor along with an oil change. Service people were thorough friendly and caring. My wait time during the service was far less than i had ever expected. They be my go to auto care store!
Awesome staff! Very friendly and helpful!! Offers an abundance of service. I think I have found my new go to for all around vehicle needs.
Im having a tire patched here and the customer service is excellent! Plenty for my children to do while we wait.They have a very clean and hospitable environment, including a mocha/coffee/hot chocolate station !They have coloring pages, a train track forbkids and an xbox to play! Definitely recommend!
Best place to get your car/truck needs done
Great Place, dependable work. Owners are great People.
They are always very nice and make sure you are satisfied with their service.
Not very helpful
All ways a great experience wonderful people
Sorry it took me a year to post this review. Here is my story. We had tire problems while traveling home with our 5th wheel.The tow company directed us to Hill Tire.We were concerned where we could unhook from our 5th wheel so we called ahead. They made arranges for a place to park it and pulled our truck in right away. We were back on the road in about an hour and a half. Thanks to the friendly staff and excellent workmanship. If they were in our hometown we would use them.
This place is amazing. The vibe you get when you walk into the store is absolutely amazing. The staff really goes above and beyond to help you. Definitely recommend this place.
Having just moved to the area, I was unsure where to go and the tow truck driver recommended this place. I will continuously recommend them to anyone in need. They had me in and out in less than 2 hours. They advised me on a possible recall and the staff was super friendly and helpful. Their waiting area is top notch, Keurig, clean bathroom, TV, phone charging station. I will definitely go back here!
Great service! Got synthetic oil change and tire rotation cheaper and faster than at dealership! Highly recommended place to go in Griffin.
After calling about ten or so places, I found that Hills Tire and Auto Service had the absolute best price for two new tires and a front end alignment. The staff was friendly and courteous and made me feel like a life long customer which is what they accomplished with me. I would recommend anyone to call Currie and get your car troubles taken care of.
Great price!! Great customer service!! Will definitely come back!!
The only place I will go for automotive care. They are honest and let you know up front on cost. I have been to places that do the work and then hit you with the cost. Not here, they will let you know up front and then try and work with you.
The Staff here is really extraordinary!! They go above and behind for their customers and make you feel valued. The atmosphere is exceptional, and the manager is as trustworthy as they come. Fear not ladies and gents, you will certainly be looked after here!! No doubt. Very, pleasantly suprised.
Friendly staff and clean nice waiting area. Found nail in my tire too close to side wall to repair. Sold me a new tire at a great price!
Fast and Friendly. Know what they are doing. Plus great prices and lifetime warranty on tires.
Clean, very friendly and as a woman, I felt very welcomed and taken care of. Reasonable and took care of our car. I would definitely recommend them and we will be coming back for any tire needs.
Awesome group of people up there, I took my truck in for an alignment knowing it was way way out of alignment and they got it done and done right in less than an hour . Very helpful folks that do honest work . Will definitely return for any more service I need done.
I have no idea what these other people are talking about. Ive been here for a few years and ever since they have changed owners, the customer service is great! They have great customer service. I hate taking my car to get work done, but at hills tire its really not a hassle. They had cookies and lemonade in the office, and robin even took me back to work.
Good customer service and friendly people with all there customers everyone as far as customers seem like they were right at home I drove by from Covington ga
We had a tire damaged during the Irma evacuation. The very nice people at Hills took care of us quickly and professionally. Great service and care. A terrific experience!
Had a very good experience today at Hills tire. Very friendly customer service and their prices are upfront and very reasonable! I will definitely be using them again!
Very friendly and well priced
Hill tires is a continuing disappointment. Purchased new tires for my Fusion. After investigating the clunking noise, from the left rear. It was determined. They had broken off the tire pressure sending unit, while replacing my tires. And the latest, of additional errors and disappointments, occurred with my F250. Ordered new tires. Made my appointment. They are big on appointments! Waiting. My truck is in the back. One and half hours later. I walk into the shop. There is my truck, still on its old tires. No one around. No explanation. The counter staff seem nice until you ask for answers. If only they had as many people working in the shop as they do the front, this would be a more confident business. For me, there has been one to many insults and mistakes.
They got me in without an appointment, were fast, friendly, and hugely helpful. Will absolutely be back for my next set of tires. Thank you!
The people that work their are very sweet, kid friendly and know what their doing. Fast service dont have to wait any longer then expected depending but very reliable.
Great tire service and good customer service as well want new tires I recommend going here
Great place to do business, very courteous and professional. Very flexible in pricing and service. I had poor experiences with others. Hills was recommended to me. I tried them, was pleased and been doing business here ever since...25 years.
Come by hills tire and get your auto work done. There great, customer service is great, they always do everything the right way. They will never leave you disappointed. I love them!!
True epitome of small town hospitality. They make sure you know exactly what they are doing and why and are super friendly. Only place I go!
Had a great experience. Found a good tire for a good deal. They were extremely helpful. Very glad I went with Hillside.
Oil change,wipers,break flush etc. Im most impressed with their customer service. Very welcoming. They also inform you of what you need,and seem willing to assist you in making it happen..
Great business and great customer service! The girls upfront are always happy and very nice. Currie is a very trusting person.. good job guys!!
BEST SERVICE EVER. Great kids spot . Entertained my two toddlers. Reasonably fast service and awesome staff!
They always fix my tires, but this time brakes needed something and I was clueless but told them what was happening. They fixed it within a day! And didnt treat me like I was stupid and I really like these ppl. Great prices too.
This place is awesome they have Great customer service skills very fast and reliable and are willing to help in any way they can.. would recommend hills tire to anyone definitely a 5star...
These folks are awesome. Theyll do everything from tires to engine replacements, and the pricing is always very competitive. They guarantee their work and always stand by their services and products. Couldnt be happier with the service I received.
My wife went in to get a tire repair and the owner came over to say hello, she was pleased with the customer service and the complimentary coffee was nice while she waited so I purchased her a new set of tires the price was fair and now my wife is happy.
Very clean and nice. Customer service is amazing and my tires look wonderful. Great pricing as well.
Those who go to Hills Tire & Auto in Griffin, LISTEN UP!!’So I have had A LOT of work done at this auto place bc I thought it was a good business, boy was I wrong! Every time I have taken my car to them, I’ve had to take it back for not good service! This last time I went they blatantly lied to me and told me I need 2 AC lines repaired bc they BOTH had leaks in them🤔 How do two separate lines going different ways get a leak at the exact same time? When questioned they admitted to it only being one line but RECOMMENDED that I have both lines replaced....never mentioned this until I asked how they could both conveniently could get a leak at the same time. Not to mention the time before that, they gave me a refurbished power steering pump, without asking me & charged me for a new one. Well, needless to say that pump failed so they had to replace it. The time before that they “redid my a/c unit” & shortly after driving it I got an alert saying that my service system needed to be checked. Took up there & all the fluids that your suppose to replenish, were dry. So they topped of my fluids & light went off. Crazy thing is, I would take my car up there & they treated me like I was a walk in after THEY didn’t do things right! They told me”well we have a lot of appts, so we had to squeeze you in.” Excuse me, you messed up and then your going to make me wait?!?! These ppl are dishonest & money sucking! Plz don’t ever take your car there! Even after everything I never once got an apology. Karma works in mysterious ways I promise! I want y’all to know so they don’t do it to anyone else! Shop around & compare your prices!
Awesome staff especially DEMI! She was awesome and definitely goes above and beyond for your clients. Would recommend them to anybody
They took very good care of my needs in a timely manner and if work wasnt going to be completed on set date they called and let me know thanks hills tire
Love Hills Tire and Auto!! They always provide us with fast and friendly service. Friendly and very knowledge staff! Come see Gina, Danielle, Jeb and the staff of Hills for all your automotive needs!!
Went in to have my passenger side window fixed...super fast, super friendly, and will definitely use them again, as well as refer them. Highly recommended!
Purchased tires from this location so I went in for a rotation. They are always very friendly and accommodating.
Dont take your car or truck here, they will sabotage your vehicle to keep you coming back. Plus shotty work. And high prices and badly trained employees and rude management..
They are very good people and friendly they treat you like family and have games and all for kids to play while you wait and also have coffee and Carmel popcorn
I learned about them through a wrecker driver from their who was a son I think going in the service. Wonderful service and friendly staff!
They are very nice and they make you feel at home they have good customer service and they are very clean i love hill tires
Great Environment, Everyone is smiling and welcoming, drove 2 hours here and it didn’t disappoint !
Great staff, excellent service. Finally got my lift kit on after what seemed to be a long time making payments but havent had one issue with the customer service or with the product. Will definetly continue to do business here.
Love this business, Currie and Eden are my family and love to help people with their vehicle needs. This place is one to put in your phone as save! Home town Customer Service.
Great customer service, great job and great prices!! Would recommend to others. Thanks Hills
Fast and friendly service. These people know how to get it done.👍👍👍👍👍
Great customer service
Great customer service very friendly helped me get the exact wheels,tire and lift kit for my truck that I was wanting. They made it very easy for me.
They had great customer service I recommend this store to anyone the needs service
Very rude management, poor service, and in my opinion they take advantage of people who dont know much about cars, just an awful experience she will never return. Been charged almost 2,500 dollars in just 3 months or less and every time they seem to find something wrong, this time she got a second opinion due to them wanting 1, 100 more dollars to repair a problem that did not even exist. REALLY! !
Family orientated, awesome owner and managers! Always take my vehicles here!
Great place to shop make sure you make an appointment makes it easier on the Tire Guy