Great shop! Diagnosed the problem, told me itd be ready in 2 days. 2 days later i picked up my car. Excellent customer service. The man that helped me up front was very direct, yet personable. He explained everything that I needed to know. Nick is his name if Im remembering that correctly. He went above and beyond to be helpful and he was a very pleasant person. Give him a raise! It was a breath of fresh air to go to a place with honest, hard working people. Next time theres something wrong with my car, I know where Im going! Thanks guys!
They were very professional and reasonably fair and dedicated to its name “Ouality First” I am a sold customer due to this ….They have integrity!!!😊
First time I came here, I needed an alternator which they were happy to put in... except they tried to sell me a new battery as well which I knew to be false as the battery was brand new, like maybe a week old. They fixed that alternator and never had another issue with it.....or the battery 😒🤔Maybe a year later, I bring in my spouses truck to have the clutch replaced and as we head to Culvers that night in my vehicle, we notice the light on in the truck we had at the repair shop. We were going to turn the lights off but the doors were figured the doors locked and we didnt have a spare key. So we take some pics and we call first thing in the morning. They said they will shut the lights off.....when we go pay for the vehicle, they want to add the price of a new battery since the old one died! We said absolutely not, we told you you left lights on and the shop worker claims it could have been the tow truck driver......that being said, we bought a battery from elsewhere and put it in ourselves. They also charge quite high. $2200 for the clutch system🙄😒Thankfully, we knew what was wrong with our vehicles before we brought them into the shop. If we hadnt, they might have made us pay for much more than required like they tried to do both of these visits.
The team was fantastic, quick and efficient when my engine broke down. They are now my go-to for oil changes as well. Thanks you guys!
Told me repair would be $1150.00 because labor charges were $124.00 an hour! And it was a 7 to 8 hour job. However went to another shop and got it done for $434.00!!!!! SMH.........
These guys quoted me for a super high bill which included an oil change that didnt need to be done. He could have just looked at the sticker to know that. I drove my car back to the city and got a lower quote with an honest guy.... where taxes are way higher. Save yourself the time and money and go somewhere else
Completed repairs quickly! Identified other issues but didnt try to push me into bigger repairs. Friendly.. professional and inexpensive. Will bring vehicles back in the future.
One star for the guy at the desk. Otherwise havent had any work done there.
Went there because i had a sound in my car. And they told it it was way more than i thought and charged me 1,800 i didn’t have no other issues just brought the car. I called each time and they kept trying to keep the car longer and longer, i went up there and my car wasn’t even able to moved i needed it to get towed to the house and called the cops they guy was trying to say i brought it like, knowing damn well it wasn’t like that. They are full of bs and thieves and dishonest..
Good ppl doing good work. Well at least for me soo far.
My wifes Ford Focus had an ignition problem. Nick had it fixed and ready in 2 days. Super nice guy.
I can not begin to explain how caring and professional this shop is. I took my car there not knowing what the problem was and they took the time to diagnose and explain in depth what the problem was. They made sure I was fully comfortable and understood the correct terminology. Joe and Nick are the ones to see. I highly recommend there work, and will never go anywhere else. There prices are very reasonable and affordable
Shop took care of my basic needs that I went in for and went above and beyond for me. Very detail oriented notice a few things here and there that looked off to them and they took care of me. Honest work get what you need done and they don’t force stuff down your throat they just give earnest recommendations.
I took my car there and asked for $3300 took it somewhere else and only asked for $267 I will never take it to this place ever or tell everyone about it they tried to cheat me out of money they are Liars and cheaters don’t ever take your car there.
I have taken my vehicles to Quality 1st several times this year for different things and everytime the problems have been resolved. The service writer always explained everything very thorough and gave me options, which I liked. I will definitely continue to use this repair shop in the future. Most importantly, I felt they were very honest.
Great experience.
Great prices and great people!!
Non professional . lies saying they did somethimg and did not. for example they said they need put shrould back on radiator before I come take it away, when I looked no sockets been on bolts that hold shrould because still powder rust on the bolts no evidense of being touched.after 2 nd time having it there for A/c. repair they kept it a week no calls explaining hold up . stll my a/c lines freeze up so took it else where. they had me changing the compressor, fan motor, resister. now they say fan clutch assembly. I went took car away to take else where. Be aware of this business not honest at all. over 800.00 and still A/C problem.
I know the owners of this repair shop. They are very committed to excellent service and they do a great job always. Prompt and responsive service they provide. The mechanics are knowledgable and use state of the art technology to diagnose problems quickly and fix issues effectively. Nick, the owner’s son, is very motivated and he really cares about his customers and their satisfaction. They are Honest and hard working people who go beyond your expectations. The shop is easily accessible, very clean, and modern. Their prices are fair. Highly recommended!! - Tansu
Awesome people that dont price gouge.
Great place! Fair prices! The owner and Nick (his son) are stand up gentlemen!
The mechanic is 100% honest, and doesnt try to up sell you for anything. Hell tell you what needs to be fixed, and what can wait. After taking our 05 Jeep Liberty there for 3+ years, we wont even consider going anywhere else. Amazing service, and very trustworthy.
I had an awesome experience recently. Nick went above and beyond! Even fixed a few things at no charge. I will definately be back. Very respectful! All around great service!
Great people, fair prices, and prompt service. Been coming back for years now. Nick and Joe always been helpful.
Just like there name Quality first, excellent service and best pricing aroundI have referred them to all my family and friends, they take good care of them all. Ill be baccccck!!!!
Fair price, good workers, honest people,and they will never mass up your car.
Always professional and friendly, great work, I been here at least four different times to have work done on my truck!
Had intermittent overheat problem, Nick does excellent work at a great price. Drove 1700 moles to Mesa AZ without a problem. Niiiice
This place is NO GOOD! We brought our cars here (on separate occasions), and every time we got them back, something else would be wrong with it! We would always bring the cars back here because it was close by to our home....and the other problems we ended up having were serious problems, and we couldnt travel far.It didnt occur to me until about a month (and nearly $3,000) later that they were possibly sabotaging our vehicles so that we would have to bring them back to be repaired! It just seems awfully suspicious that after getting one thing repaired (that obviously needed repaired), we got it back and something else suddenly needed repaired.We are never going back there again!DO NOT GO HERE!! THEY WILL RUIN YOUR CAR AND YOUR WALLET!!
These guys are very respectful and very professional. They dont take advantage of us ladies! Thank you Mr. Joe.
I came here just for a oil change, they check the car and told me i need it to replace a belt, they took care of my car with a low price and the service was guaranty for a year, the person at the desk was very attentive and help full.
They will tell you things are wrong with your car which really arent that bad. they are trying to drum up business. there are plenty of other mechanics in the area.
Only had a tie rod & a ball joint replaced, which I knew for certainty 100% needed to be done, and they didnt try to up-sell me on a bunch of other crap I didnt need. Their prices are reasonable, and they seem honest.
Dishonest, overpriced. Guys seem nice though lol.
Ok thank you, the employees are very kind, fast and generous & good on there work.
They do a through check and do honest work...
They are honest and good worker, but every time they give me a different price. They are not cheap too
They are hacks and thieves! I wouldnt trust them to grease my bicycle! Took $9k to fix my Dads car, then spray painted junk yard parts and called it fixed.
After meeting this wonderful mechanic ...& being treated with great respect and reasonable prices I will never take my pick up anywhere else ..a BIG thank you to Joe, his son and staff ..Definitely a great place to take any vehicle
Excellent friendly service.
Good friendly service
Charge too much
Great service
Well