After arriving at this location, when i was still at parking lot, i was approached by a women asking what my needs where, and I mentioned i had a nail in my tire, she responded, we are not taking any more clients today and walked away, with no further action i drove off..... it was around 3:35 pmTires are a priority specially for me since I drive and travel 7 days a week, as a current customer at Beaumont location, my expectations at this location where not metyou make your own judgment as how i felt and how things would of been different

These are the Nicest people in business! Exceptional customer service! They wrote the book on how to run a business well!

They were very helpful and friendly with a smile on there face for you.

These guys where amazing. They help me get what I need when some other shop had told me that I need lower control arms for my car and new tires. They assured me that my control arms where fine. And just need two new tires in the front. They did have a wait time tho. But will worth it good honest people

They gentleman that helped at the desk was very polite. I had a wait of about an hour and I was done‼️ I did leave and had to return but I was attended to promptly and very nicely by the same gentleman and the tech that assisted me while I sat in my car was nice and told me to have a nice day when I was done! Very pleasant visit.

Very competitive prices, did a good job, took a bit longer then the estimate, but 8 did need more work. Long story short, I thought I needed new tie rod ends for my death wobble on my 250, but a new set of tires and a alignment was all I needed. These guys know tires. That what they do.

Awesome job this time. Thanks Mrs. Kelly and team Modica Bros.

My go to for tires and services related to tires and wheels. Great office staff and good customer service. Very satisfied with services and customer satisfaction.

The lady with gray and long hair was rude ? All I ask was to check engine light on for me ? Being that my English grammar was not that good she got upset? Her co worker was even looking at her? Need upper Management to pay attention to this Worker . Probably haven’t a bad day?

I use Modica Brothers for everything possible. They have wonderful service.

Emergency so we got stuck there the lady showed signs of prejudice too my daughters age did not know I would be outside i go in everything changed

They work in a timely manner! Thanks Modica Bros.!

Exellent service & friendly atmosphere. Thumbs up to Kelly and crew.

I have been a customer since 1980, Ive always been extremely satisfied with the service and treatment by the staff and management until recently!!I brought my truck in for tire rotation and was told that I had to replace the tires as they were too thin to rotate so I could get another 3000 miles on them.I reluctantly agreed to replace the set of 4 tires. I had 110,000 miles on two sets of tires since the vehicle was new. I had the tires rotated every other oil change to preserve the treadwear. I also never had any vibration from the vehicle.I brought the vehicle back 5 times to attempt to have the issue resolved. The last time I brought it in@ 0730 and left it there until closing time, the manager called 3 times and told me that it was ready to go. They had not touched the vehicle at all as the dirt and wheel weights had not been removed from the rims. I told the manager on duty that, and he told me that he witnessed the technician balance the wheels himself..At that point I told to please drive it and then tell me that its good.At that point after his test drive he told me that it has a death wobble at 70 mph, and needed to check out the suspension.While looking at the suspension, they discovered that 1 of the Brand New tires that they installed several weeks earlier had a slipped belt. Imagine that....They replaced the tire( 1 ) and the manager told me that he balanced them himself this time.... WOWLong story short, I brought the vehicle to another tire dealer to have it corrected..I wasted an entire day waiting for my vehicle to be done right, missed out on service call for my work will not be returning to this establishment for a long long time if ever again. Im sure that plenty of others will be happy to continue doing business with them!Well now as of November 2020 I did return last month to have my work truck serviced and tires rotated, New Manager say ohh my goodness where did you have those tires balanced at, we never put 2 weights on any tire? They proceeded to re rebalance my tires again and got me back to my 70 mph death wobble that I had the first thru the fifth time of balancing nightmare, fortunately I traded that truck in and let the new owner know to have it fixed ASAP!!!Now I bring in a loose tire from my wifes truck for a flat repair, WOW seems pretty simple, maybe/ maybe NOT!!!!NOW THE TIRE THAT TOOK 2 WEEKS TO GO DOWN SITS ON THE RIM IN 3 DAYS, SO THEY BLAME THE NEW GUY FOR THE ENTIRE REPAIR AND WOULD NOT CHARGE ME FOR THE REPAIR SINCE MY TIRE IS 15 YEARS OLD THAT WAS ROLLING SMOOTHER THAN THEIR NEW TIRES WITHOUT ANY SHIMMY FOR 15 YEARS!!!!Well I suppose I have no one to blame but myself for being so stupid as to believe that they would sincerely be interested in anything other than the bottom line of Profit no matter what the cost!!!!Well I suppose thats the sign of the times now maybe I can get better service from anywhere else, as I promise this bitter taste will not go away for years to come as I have already forgiven their inadequacies and out right lies but I will never Forget this valuable lesson .......

Ive always had great service. I was amazed at the swiftness for all we had done. Always friendly and so very courteous.

Great experience. I was amazed with their customer service. I would definitely recommend this place.

Always Helpful and Friendly

Lady at the front counter was rude, didn’t listen to what I told her I wanted them to do on my car. And then after they actually did what I requested they took their time doing it.My experience with the the woman at the counter alone has greatly discouraged me very much from coming back. I normally really like Modica Bros. but I did not appreciate her cold manner or the fact that she didn’t listen to what I asked them to do.

I went to the Modica Brothers on twin City highway. I have used Modica Brothers for years. Not particularly this one. Bought many tires had my automobile worked on. Also have used them for the fleet trucks. But Im gonna make sure no one I know ever goes in there. Older lady setting at the desk was rude, very unprofessional. If she doesnt know how to talk to people she needs to go home. She would never work for me. I was beyond shocked by her attitude. Like I said if she doesnt like her job and cant speak to people with respect and kindness she needs to go home. Will not ever do business with them again. Lost alot of business at this location

I went to Modica in Groves for what I thought was just going to be an alignment on my Honda. During their inspection, they found I needed feont brakes. They got the work started right away, and when I needed brake drums as well, they got the parts in quickly to make my car safe! I can stop on a dime now! Thanks!

I came here to get wheel balance, rotation and oil change. The guy thats working on my truck tryna skip balance on my tires and need to watch them how they work. Cause they be having your accesories everywhere on their shop. Just watch them how they work on your vehicles.

Called 8.15.19.. ordered tires..said would be in by 1pm friday..called at 12.30pm they would call me back, never called..2pm arrived at store, they never called to check on tires, also had 6 people ahead of me for oil change (made the comment that there way no workers in the shop)...said they would not recieve tires till 3.45pm an would call me.. now 4.45pm never received a call... i have used modica bros. For over 40 years through my shop and as a automotive adjuster. Its strange that when Mrs. Kelly is there what she says happens. Had to cancel my inspections because of this..

Too notch service clean lobby & restrooms. Friendly and helpful staff

Patched my tire within an hour before close. And they were packed! And they charged it to Harvey. Love this place

Good service. Store was nice clean.

The wait times can be long but they have always been honest with me I trust my vehicles with them

For over twenty years had good experience with them. But now they are under new management and their service was bad. Had brake job $ 575.00 but had to return because they failed to fix emergency brake. When I picked up my truck there was damage to tail light cover. They would not accept responsibility. Then one wheel cap cover fail off and was lost. They reluctantly accepted responsibility but took four weeks to replace and was rude throughout the whole ordeal.

Pleasant, friendly and efficient. Was same exact price that was said on phone when I called to get price.

Great service!

TRASHthese people not only did not actually put oil in my car they literally broke the hood of my vehicle where it does not open do not waste your money here they are the worse.

It was just a pleasant experience. Nice people just doing their job right.

Over 30 years as as a Modica Bros. customer, always satisfactory service and experience.

Love them. They tell you the truth.

The service is getting bad i will go to bridge city or nederland

Always a great experience for me.

Always treats me right, good people fast service

Great service, and they never try to sell you something you dont need

Kelly and the gang do a great job helping you, and help with the price when they can!

Rotated my tires and because it took a long time to get it done they didnt charge me. Very nice thing to do.

Really like the service I have received from them. I was given a carnation the last time I went in. It made my day.

Quick. Out in less than 15 minutes.

Prompt and courteous

Ms Kelly and all the staff are awesome

Fast service and not too expensive

Hometown atmosphere and people who are about the customer!

Always great service company and personal cars

Took 2 1/2 hours to get my oil changed

Bad service they wouldnt fix a flat tire because they were closing in 40min. Then they told us to come back Monday.

Good people and great service!

Fast and efficient tire repair

They inflate your tires for free if they are low. The place smells pretty strong. Its hard to stay in there for a long period of time.

Always great service

Very nice people

Quick wheel alignment

Monica Brothers takes good care of me

Fast friendly service!

Do not get a leveling kit from here.

Good place to go

Good customer service

Problem still exist.

Always polite and a flower

Great service

Ok

Good service

Excellent

My husband job.💰💰💰💰

Excellent service, the best place in the area