Only one person working and 5+ people in the line. Other workers came and left. Customer service is not worth the wait.

The pickup service was pretty quick, and the line inside as well. Not giving 5 because the Google Maps direction was COMPLETELY wrong. This Office Max is next to the Amigo Supermarket. (Thank God that another user added the Amigo picture to the Officemax Google Maps direction. )

Arrived around 8:25 pm directly to self-service computer. Tried to print, but no toner. Instead of replacing the toner, they put an Out of Service sign and had to do the line right behind three people that got here after me. It amazes me how OFFICE MAX/DEPOT can’t replace a toner in less than five minutes. Yes, still here waiting for my turn. Thank you self-service!!!

Office Max is the best shop for supplies!

I have always found them to be expensive. I saw a man who was shocked because he took a chocolate bar while he waited in line and then had to pay over $5.00 for it. Incredible!

Had a wonderful array of printers on special . I was able to get what I needed at a reasonable price. The salesperson was attentive and very helpful.

This is the worst website ever 😡 ... how in the world you cant find the email of the store anywhere in the page. The thing is I have sent emails before but the damn Office Max email is so ridiculously complicated that not even your email browser can find it ... this is so frustrating ...

Had to wait 1 hr. to be attended and told that the print I needed for my sons field day, cannot be printed by them for disclaimers and copyright crap. Yadaya the art was manipulated by me, not them and there were no warnings, and the same thing and succesfully, was made 2 months ago. Not cool.

Excelent service. The print station is a life saver. Prices are very-very reasonable.

Get in line online for fast and excellent service.

Best place for an ice cream pop in Old San Juan

Copy service is a bit pricey, but service is fast and staff is very helpful.

Great services and attention. Find the product I was looking and good price.

Standard OfficeMax, good selection of office supplies. Location convienent but access sometimes a pain because of street median recently constructed.

Couldnt Find what I needed. Needed only a few folder, they sell big packs.

This address leads to a personal neighborhood. It does not lead anywhere. Office Depot/officemax has robbed us today with their alleged curbside service.

Great service just a bit hard to get the stuff you want without help.

Elegant office depot. Crowded sometimes. But very organized.

I received an excellent service while looking for a printer.

Being in such a big city Guaynabo, employees not friendly a side of watching you like a hawk. Thinking everyone is there to steal. I travel 1hour to go to the store. ( Yes power is still out)...

Excellent & quick service in their printing division.

Curtious, reliable, Good please to do business.

Good location with own parking lot, fax and copy service.

Was great service thanks

Plenty of parking and excellent customer service.

Nothing special, just another office store...slow service

Well stocked store!

Attentive, informative and good service.

Slow and louzy service at the print shop.

Convenient office and computer supply

Need to improve their service at the printing department

Worst customer service ever

Excellent service

Too expensive

Great for printing

Excellent service

Fast and slow

Building need a lot of TLC

Expensive

The store is closed

Their printing department does not have the capacity to download large files or to discern when a document is for home purposes and they put restrictions on what one can send to print, such as a cell phone manual for an elderly woman who is at home and needs learn to use a cell phone since due to the pandemic he has to follow protocols and be unable to see his family. A manual was made for him to learn to use a cell phone and have better contact with his family and be able to entertain himself with some games and from the screenshots with the instructions that were made in the manual type document, they said that it cannot be printed. Inhumane service. This type of lack of empathy gives a lot to talk about what kind of company they are. They lost a big sale because the book was almost $ 80 and a customer for life.

Very efficient

I give it 2 stars for the poor customer service it has. I came to make quite a few copies on Tuesday morning and informed an employee (who did not see her name) that the machine was making copies in legal size for me. To which she replies in a bad way you have to put what role it is since the machine does not guess. I informed him that he had run out of paper and that was the reason. Hoping that she would help me, he was not outraged to call for anyone. But an employee came and helped me after a long time. He came back today and I ran out of paper again but the cashier noticed and notified her partner fast. But a lady needs help and guess who I ask? He said in a bad way the same thing he said to me last Wednesday. I ended up helping the lady. But the cashier was very nice. The other employee (who is muscular) does not ask for help that she is not supposed to be working with clients. Does not know.

It is brutal to pay 2 something for some copies that do not even get them well and to complete I lacked papers 😡

I made an online purchase and received a text message that there was a problem with the order. I call and the office furniture manager answers and I explain my situation and he tells me without interest that he could not help me without the order number, which I never received. Instead, if I had been charged and the transaction was reflected in Paypal. I call again and ask to speak to the manager, and I try to explain but he interrupted me, and then I could get on the phone to access the information. So the first employee lied by saying that he could not help me without the order number and the second did not mind listening to this client who was honestly furious at all the lack of interest in helping, lack of professionalism and all because it was 8 oclock pm and they wanted to go. Needless to say, I called the store before and they never answered. I will not buy from this store again.

The service was appalling, I had never been treated so badly. First they passed me with three different employees. Then the employee who treated me treated me super bad and unprofessional. I had to go and they did not take out the complete copies, incredible.HORRIBLE SERVICE. I DO NOT RETURN NEVER.I gave him a star, because I had to mark one to write because otherwise I would not give one.

Services and excellent service. Naomi is the # 1 in attentions I appreciate her very much. Rubén Torres

Patients with the client ... professionals in the area of ​​printing and copies. Excellent treatment of the gentleman who attends in that Area in the mornings

I arrived, I asked a young woman, not if she went out or went in, and she answered me quickly and very kindly. Resolvi Rapido.

The place is not bad to look for office supplies, a little disorganized that if and they take time to charge you. But what personally made my visit unpleasant was having security personnel on my entire tour. I understand that it is their job, but it does not justify that one cannot calmly look for what one needs.

High prices . What they advertise on the gondolas is not often priced the same at the checkout.The quality is good

A horrible experience, they take a long time to attend; Even though you sign up in advance, in the copy area they only have 2 employees and sometimes a 3rd comes who does not know how to provide the service you request. I wont go back unless its an emergency, because I prefer the one in Caguas, I just called and they didnt have internet and I had no other option.

There should be 2 employees in the print area since it is understood as a delay for printing color jobs or large jobs but more than 15 minutes for a black and white copy is too much to wait.

Terrible when it comes to going to the printing area, it takes up to 2 hours for them to print an email. Poor coordination. The service that was given in officedepot was more. Fast and better

They should have more staff in the Print Center area, since many times the wait is 45 minutes to 1 hour, there are only attending and charging 2 employees. thats why I give that rating

Quick attention. Very friendly

I got everything I needed. How they have a back to school promotion, with very good prices.

It is safe. They serve you fast. No plug

Good attention, precious bass and always ready to help you.

Super fast collection service

I wont be back Almost an hour to make 10 copies. Employees talking to each other and long lines.

Very good service

Yes! .. it is a very convenient store when it comes to getting an item for my work. The best thing about it is that it is across the street.

I went to buy a simple carbon paper but it was too expensive and I ended up buying a desk item to put the name on the desk.

Very good place

Excellent reception and service! (Rule)

Excellent service.

Prices too expensive. I could not buy the office supplies I need.

They treated me very well.

Few office stuff good price

There is variety but you pay. The best day to go is Black Friday.

I found what I needed at a very good price.

Good deal

Very friendly and attentive employees

Super slowwwww

The service of copies extremely slow, much public and few employees.

Terrible service .... I gave up after waiting an hour for a few copies.

I could not solve my problem

I dont have a questionnaire, I cant buy

Varied and services offered are many. It needs a little more organization.

Great service

There is always parking, and I always get what I want.

Somewhat slow and half spoiled, at least on the Sunday I went, even the manager was a pedant.

You regularly find everything for the office and quite a few things for school.

Always attentive

Good for bulk purchases although the variety is very poor and worse for retail purchases.

There is everything. But not everything is cheap.

Great prices

Very good care of Brebda

Excellent.

Employees always fast and efficient.

Super expensive ...

It has varied merchandise.

Always attentive and kind to the client.

They are very slow

Excellent.

Few employees for assistance

Excellent

Nice

Good