This is a great place . Work done right and at a reasonable price . Will definitely be back . Staff is very helpful and friendly as well
I went in and asked for two front doors and a small drop on the windshield for my Jeep Wrangler. They did a horrible job and overcharged me. They said there was a warranty so I came back in a couple weeks later and said theres nothing they can do. Take a look for yourself in these pictures. I would go anywhere else for window tint
Very professional love this place always come back here
Professional and polite staff. I was welcomed at the door and received help as soon as I entered. Prices are better than other stores in the market and you cant beat the staff. Went here after a nightmare experience with Best Buy, and I am grateful for Empress Audio and their team.
Went in search of radio. Was greeted promptly my problem checked. Had appointment out in less then 30 mins. Awesome in this day and time.
Excellent customer service
I wont go anywhere else to have my audio installed. The same gentleman who sold me my first system is still working there and still doing amazing work. Thanks to you and your staff.
Very knowledgeable and doesnt mind spreading the knowledge and they are very helpful!!! I dont like spending money but because of their great attitude and product knowledge I felt more comfortable spending my money with them
Professional Service at Reasonable Rates With Follow Up Service If Needed
👏🏼👏🏼👏🏼👍🏼The employees at Empress Audio in Gulfport, Mississippi are very reputable and knowledgeable of all of their audio equipment and any question that I might have had about install and the whole nine yards.!!!!👌🏼💪🏼💪🏼
2 years later and all my equipment still going strong. I’m from out of town but I’ll be back pretty soon for some new bigger things :)
Friendly, knowledgeable staff, awesome audio selection
Great service
Great quality and quick service.
They exceeded my expectations, my car had a very poor job done originally by the previous owner, but empress was able to fix it and install better speakers. The service was fantastic, very friendly people and very knowledgeable. I knew nothing about audio and I didn’t want anything fancy. They were able to get me better speakers without selling me anything I didn’t need.
Great job on my wifes 2020 Maxima. Super clean install. See you soon with our next new car!
I went in looking to update the sound system in my 14 year old F250. Mike showed me several systems and I decided on one that had so many features I had wanted in addition to the sound system it has an integrated backup camera, syncs with my phone to give me hands free phone & GPS, as well as any and all apps I have on my iPhone. It can also sync with an Android phone that my husband has. I love this new system, makes my old truck feel like new inside.
I recently bought a movie video system with wireless headphones. The system and labor to install were priced very fair. To my surprise, Empress had it in stock. The video system was installed the same day that it was bought. Nice installation work. By the way, the movie system works well and the kids enjoy it.
I had exterior lighting installed on 2 of my vehicles Saturday. Spent a total of 3 hours their nice waiting room. Lighting Installation was awesome and looks amazingly.Ive been utilizing this place for years. They have done work on 7 of my past vehicles to complete satisfaction.
Got a new Pioneer system with backup camera put in my Dodge Ram, Mike Taylor patiently walked me thru the entire process from picking a system out to picking up the truck when it was done. He also spent awhile explaining and setting up my phone with the new radio. I couldnt be more happier with the work they did and the overall professional attitudes of the crew.
I bought a radio for my truck about 120 dollars it quit working before the year was up took it to store they said it had to be sent off well it took about 6 weeks to get it back I had to call them I picked up radio took it home didn’t use it as I had to buy another radio or go 6weeks without I’m and over the road trucker so I like my music but when I went to put the radio in my boat it didn’t have a plug cord so I went to store ask about my cord was told it didn’t have one when I dropped it off I know it did but Ryan pretty much called me a liar this is how I was treated after I actually spent way over five grand in there store they have very good memory to remember ever thing that happed 6weeks ago thanks RYan for your help
Great experience. Young man at counter did a great job explaining options and pricing. Fast install and explained radio functionality after installation. Highly recommend if you need Audio work.
Always do good, honest work in a reasonable amount of time. Theyve been my go-to for nearly 25 years! Ive recently had them tint two of my new vehicles and have been very happy with the quality and timeliness of their work! A+++ Highly recommend!
Honestly they don’t call Empress Audio the best on the coast for any reason. From the initial experience to the quick install. Ryan did an impressive job taking care of my wants for my audio system and did not try and rip me off. I will be back for some future installs to my 2016 Chrysler 300.
Nice and friendly guys! Ive used their service several times before years ago and they always take care of you.
I always come here for any audio items. My first car I had new speakers and a radio installed that was touch screen! Then I bought a new vehicle, that I had a new radio put in. I absolutely love it! I would recommend anyone to Empress Audio for a good quality sound system! The installers know what theyre doing and the sales people took the time to show me how to operate.
Very helpful. Fast and easy. Thank you guys!
Nice product line, but learn to install your own equipment yourself (for the sake of education), or pay for it in blood. lol
Empress Audio staff was very helpful and knew what they were talking about. I will definitely use these guys again for my audio needs. I purchased a JL Audio Marine Amp for my boat. It was exactly what my speakers needed, and at a fair price!
I have used the shop located n Gulfport on many occasions and found the staff to always be cordial and professional ! I recommend them highly !!
Had a great experience with Empress Audio. I had two tens installed behind my seats. They sound great and Ryan listened to what I wanted and gave me multiple options
Extremely friendly staff, they provided a multitude of options to satisfy our car stereo replacement needs. The final install looked extremely professional. Great job, we would recommend them to anyone looking for a car stereo install.
Been doing business with these folks for 15 plus years. Each time, they never disappoint. First class service with quality workmanship. Staff is always friendly and willing to go the distance to ensure you are taken care of. Will always do business with empress.
Stopped in while passing thru from Alabama to Louisiana. Walked in saw a very clean place and guys that were eager to help out. Answered my questions and offered other options that may fit my needs. Not pushy, telling me what I have will work with this. Very pleased with my visit.Thanks Ricky
I have been into Empress Audio several times over the last two months. Asking a “million” questions. The team here has ALWAYS treated me like a member of the “family” taking time to answer questions I have for sure asked a dozen times.High quality work, performed in a very timely manner! I WILL be back for any and ALL FUTURE car audio work.I highly recommend this business to anyone looking to do Any audio changes to your vehicle!Louis
Really professional staff, they will help you through the entire process. Ive been going to empress for a year now and Ive never been disappointed. I have been to quite a few audio shops and this is my favorite, their work is always clean and professional. I would highly recommend you go to talk to mike and the guys if you want a new sound system.
Very professional service and installation. Answered all my questions got me right in for the installation. Love my system they suggested easy to navigate sounds great
Im in the wrong business. Wifes DVD player had a DVD stuck in so I bought a replacement thinking it would be a quick switch. Couple screws couple wires. Wires definitely didnt look the same so i decided to take it to the professionals. Quoted me $340 to fix it!!! Thats almost three times what the DVD player cost. I understand they had to cover their butt and prepare for a full install although I think a little investigation and they would have seen thats not the case and been able to give me a more accurate quote. The gentleman was very friendly and I will probably end up taking it there anyways because they are highly recommended but damn.
Awesome group of guys, mike always knows the answers to my problems or know what product I need for what. John also know his products well, over all very satisfied with all my purchases. Top quality products and very competitive prices!
Overall great experience. Clean and neat appearance of work. The part that most impressed me was before I paid and left, a tutorial was given on how to operate the system that was just installed.
Friendly personnel. Thorough service. I had a camera installed on the rear of my RV and the monitor on the dash of my truck. They asked me about my preferences along the process. I am very happy with their service.
They greeted me when I enter their place of business. Very friendly staff that surprised me be installing speakers in the same day. This was close to closing time. Great experience.
I have done business with Empress personally for years and professionally. Theyve not let me down. Exceptional work and top quality products.
Just had my 2014 Cadillac CTS tinted. Michael Taylor did an awesome job explaining the tints, the process and the cost. Highly recommend
I am extremely pleased with the ambient lighting installed by Empress Audio in my new car. They knew exactly what I needed and the installation was smooth and quick. I have been a customer since 1984 and will continue to use their services. Nice, friendly, knowledgeable and courteous people.
Not to sound cheesy, but I was very impressed with Empress Audio. They were professional, upfront and the final product was perfect. I would highly recommend them for all of your audio needs.
Empress is the only place I will bring my vehicles to for audio .i bought them my vehicle with a new head unit and four new Punch speakers that (sound solutions) had installed and left me with horrible sound. Empress quickly identified the problem and fixed the wiring and now I have a great sounding system with I am happy with. Thanks empress
GREAT SERVICE!!! Ryan, my salesman was very knowledgable about my vehicle and helped me out with what he thought would sound and go best in my car. He put together a package that he thought would fit my needs and myself not knowing anything about sound systems am very glad I took his advice because now I have an awesome system that sounds GREAT... Also Ryan kept the price very reasonable. THANKS RYAN!!!
Had window tint installed on my sedan. They gave me polite and speedy service. The tint came out flawless.
Installed a cruise control for me, everything works great and they did it very fast. Everyone was very knowledgeable and they installed the part the same day and tested it out for me. Highly recommend
Ryan was a great help. Helped me with everything I needed. Everything was there in stock. Great place to get good ideas for DIY car stereo installs.
I have 2-12” speaks installed with a amp. Went with there recommendation and could not be happier with my purchase or the service. I did call back about two weeks later to get a quote on installing dash and door speakers and never go a call back. But I did do all this in Pascagoula and I know they are extremely busy. I am fixing to get these speakers changed out. And I will give them the first look.
Hands down the best audio business on the coast, I bring all my vehicals to them and recommend them to all everyone. Mike is the best people person, he makes sure you are satisfied before you leave the place. Thanks
Pryce helped me pick out my radio and component speaker set for my particular needs. I recommend him and I will be back. 10/10
Very quickly got my head unit working after I attempted to do it myself. Great job!!
Great prices, great results! Love my new door speakers! Getting amp, and subs next.
I needed 4 new door speakers for my GMC. I dropped in unexpectedly on a Thursday, less than an hour later I left with a great sounding stereo. Highly recommended.
Empress does the stereos in all my vehicles. Mike always takes care of me and does awesome work. Highly recommend them!
They were to busy to help me so I cant rate them
Went to inquire a price on parts for a install i almost laughed when the guy told my the price for wire harness was over 100 dollars. Got the one i needed and dash kit for 20 dollars off amazon had to wait 3 days but worth saving around 100 dollars i was going to buy this head unit but not now i just order one off the internet for 10 less dollars the guy tried to rip me off...
Michael new just what we needed to get the Toyota JBL system sounding great again. The JL speakers sound great its happy tunes again. Fast turn around and professional staff.
Great customer service!! Also great price compare to the other stores! Loved the Coustomer lounge area, felt like I was at home relaxing!!
Mike is awesome! Always helps us out and gets us in right away. I drive from Texas to get my stereo stuff here. Would highly recommend them!
Everything went great. These guys are pros. Definitely will use their services again.
Love it, love the setup, amazing service. recommend this place💳💸💸 all you need in one place
Highly recommend. Excellent technicians and installations. No place better. Extremely honest.
Great customer service. Great communication and input. Very knowledgeable professionals!!
Good guys. Great service. Very knowledgeable. I would recommend.
Fast service. Zero complaints. Great prices. Good products.
I went in assuming I need to spend a bunch of money to replace some worn out equipment however the honest guys there found a couple of fuse blocks that were corroded replaced a couple of wires. Thank you for being honest and prompt
Empress is the best Audio and Auto shop Ive ever shopped at great customer service and very cool employees if you ever need anything done go to Empress
Everyone was very helpful and knowledgeable all i bought was a dash kit and they offered to help tune my amps
Empress audio staff are always willing to help and answer any questions. Great customer service!
Awesome shop that does great work. Highly recommended
Knowledgable staff, very easy to do business with. Had audio and tint done here, sounds awesome looks awesome
Went into the store the other day, and instantly I was helped out. The staff was very friendly and helpful with all the questions I had. I will be going back for all my audio needs.
Always satisfied!
I have used Empress Audio dating back to 1998 when i got my first Toyota Camry to every car, truck, and boat since then. Whether its car audio, marine audio, dvd/navigation upgrades, or security systems they have always given us an excellent price and the installation is professional!
Everyone was very helpful and professional. I will most definatly go back.
Theses guys did a excellent job on installing my halos and light bar on my 08 Silverado and big thanks to mike great guy and Im finally glad I found a shop where they know what they are doing
Awesome service and a job well done👍
The whole crew was outstanding! From Austin and Dustin all the way to Floyd!
I love empress and everyone was so helpful and polite
Knowledgeable staff. Good advice
Great experience. Great service. Great products.
Great people been around a long time ! Place to go for your audio needs
They have installed now my 2nd car sound system, my brothers, my nephews and then two nice waterproof systems for previous boats! knowledgable, do great work! All I do is ask what I need and they dont try to oversell ur needs but give you quality. I usually dont question their suggestions! Trustworthy!
Excellent prices & customer service ❤️
Just made the 57 mile ride I normally do to deal with Mike Taylor and the rest of the staff at Empress! Top notch shop and, in my opinion, the best on the coast!
Excellent product, fair price, fast installation and friendly service
They Are Great! But The Waiting Time Is A Little Long.
Mike and the staff at Empress audio have always been there for me for over 20 years. Great doing business with them.
I give it to them for working on a mini cooper. But they charged $400 to just put in a stereo. The bluetooth in the car does not really work anymore and at first when you turned the car off the radio would reset.
They do great work.
Very professional work, and amazing customer service. Thank you Mike and Ryan for getting it done on the day
Had a subwoofer and amp installed a few months ago. was so pleased with the service that I came back today to have them install new tweeters plus replace my crap-tastic factory speakers. Prices are reasonable without sacrificing quality. Mike and the rest of the staff were very professional and I appreciated that they never tried to push an upsell.
Awesome, friendly and fast same day service!
Very nice and knowledgable as well as understanding
First i was hung up on after i was put on hold. Then before i could explain what i was looking for was told they didnt have it. Seriously? Guys were VERY RUDE!