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Advanced Audio
315 Pass Rd, Gulfport, MS 39507, United States
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Advanced Audio
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Ev
Review №1

The staff is friendly, even if the customers arent. The prices are a little high, but what sound shop isnt?!?! They carry reliable equipment and do very professional work. Its worth the price in the end.

Wa
Review №2

Mike at advanced audio is the best in the business. No other car audio shop compares.

An
Review №3

Rude. Only cares about money. Under dealings with courts and interlock services. Horrible installation. The audio yeah they probably ok. But anyone that deals with interlocks is on the same page as hiring work release inmates

Sa
Review №4

Very good service.

Mi
Review №5

I went to Advanced Audio today to have a subwoofer put in my 2021Conversion Van. This was pre-planned and I had gone to the store to show the equipment we were going to put in and I tried to make an appointment but they are first come first serve. I showed up today May 18th 2021 approximately 9:15 to have my subwoofer put in. After installation I went out to check the work. I have a 2021 conversion van brand new, $72,000 and the installer put a hole in my carpet between the two front seats and he lied to me telling me it was a seat belt hole. It was impossible for it to be a seatbelt hole because I had the van custom built. That was a brand new carpet on that floor. The Integrity of the installer is questioned because he lied. Then the wire came up out of the hole from the center floor which there is no console. If I can post a picture here I will show you what this installer did. I asked him why is the wire in the middle of the two seats. We go to the back of the conversion van to Camp? He said you never told me you wanted to do that. If the picture is posted look at the picture. This was a professional installer at Advanced Audio that pulled this wire right up to the center of the carpet. COMMON SENSE! He said what do you want me to do so I explained to him what to do is to get that wire back under the carpet and to fish it over to the fuse box bring, it up under the seat and then out and then we can tie the the wire up with a wire tie into the seat. With an attitude he did it and then he began to almost drill another hole in my seat and I had to remind him that this is not a Volkswagen Beetle from the 1960s this is a brand new custom-made conversion van that hes treating like a piece of Styrofoam. So after he did his work of putting the wire back under the rug my gain switch for my subwoofer light does not work and now the owner asked me if I was sure if it worked when I brought it in. It worked before the installer had to reroute the wire and now it doesnt work. The owner said there is nothing he can do. $275 and this is the worst installation I have ever experienced. I have been dealing with custom vans all of my life and I am high-tech into audio custom work. Because of my age I dont do the work anymore. I do not recommend this place for any type of custom work for your vehicle, especially if you have a high end vehicle and you want precision work. If pictures are posted you will see why. I am not angry and this is not to trash this business this is to show you in real life what they did charged me top dollar for equipment I brought in and then told me there was nothing they could do for me. Shop around before you go here. BTW, initial estimate was $200 and they charged me $275 and the owner shrugged his shoulders. They also overcharged me.And in conclusion, the subwoofer was just put under the seat and the screws set in holes as if they screwed it to the floor. The subwoofer is freewheeling under my seat. Beware......

Bi
Review №6

Lots of good information about audio choices.

Jo
Review №7

Called with a question about installation and instead of an answer, they just hung up. Wouldn’t answer when I tried calling back. Pitiful.

Ma
Review №8

I asked for a subwoofer with 1200rms, so they told me DD redline 700 series, got them to install it, just for the bass knob to not work at all. And come to find out that sub can only handle 600rms at 800 rms it sounds busted. So they will lie to make a sale. Stay away from this place

Ru
Review №9

This is the place to go if you want it right. Everyone there is on there stuff. And Jerry hes the best around with the fabrication work. 💯

Kr
Review №10

Real pros, hooked me up nice in my old Ford with 2 12s!

My
Review №11

Very Professional and Quick. I Love The Radio I Have And The Installer Was Very Nice.

ch
Review №12

O dang I got the names wrong sound solutions no! No! Advanced Audio yup there the bomb they took care of my jaguar nobody else on the coast wanted to mess wit it .These guys are good my car sound good I didnt want a ton of bass and they accommodated me it sounds like a concertThanksChris

Br
Review №13

Good shop! You want it done right? You know the name

HR
Review №14

Excellent Service and Workmanship. Excellent Service after the sale. Ive tried them all in Advanced Audio is the Best. Highly Recommend!Lancelot

Ch
Review №15

Wost car Audio place on coast. They did not put my microphone in and they put none of my factory screws back in my dash and then the owner and the worker that did both lied to my face!

Ti
Review №16

Great people. Professional work! Would definitely recommend this company!

Co
Review №17

Let me start off with saying that these are by far the worst people to deal with. They are rude and very unprofessional. I bought a radio from them at Scrapin the Coast. When I got back to the hotel room, I wanted to check out my new purchase. As I was taking the plastic screen protector off, I noticed saw a small dent and scratch in the corner of the radio. Lets not forget to mention, there were scratches on the screen protector when I purchased the radio.On Sunday, I brought the radio back in hopes to return it because it was not what I expected and the radio seemed to be in USED condition as I was looking over it that evening. Mike and the owner accused me of damaging the screen and refused to allow me to return or exchange the radio. Mike and the owner of the store were very rude and disrespectful. Mike told me I didnt know what I was doing and that I was a backyard installer. As I was talking with the owner, he was getting very aggressive. He slammed the radio box and receipt down in my face and told me to get the hell out of here. I was also told to go back to Louisiana as I walked away.The customer service was horrible. I advise anyone who is interested in an audio system NOT to go here. They are only out to get their money and they wont listen to what the customer has to say.

Wa
Review №18

Bad customer service. Crooks don’t shop there and have no respect for their customers. Shouldn’t be in business if you can’t treat people right. Avoid this place like the corona.

An
Review №19

I needed a minor part for my car. They took a quick look and gave it to me on the spot, for free. No other audio shop in Gulfport had what I needed or even took the time to look. Overall, I received excellent customer service during a very good experience.

Da
Review №20

Great place to have your radios installed

Gr
Review №21

Advanced audio is a scam, and they took advantage of me. I took my car there because my two right speakers or not working. I told them this, and they recommended that I replace all of the speakers in the car due to the fact that the two right speakers had gone out, and the left probably “wouldn’t be far behind them.” I agreed thinking they would properly diagnose the problem and would replace the speakers. A few hours later I got my car back and I tested them by turning on the radio, and everything seemed to be working okay. However, the next day when I plugged in my phone through my auxiliary jack, I heard that the two right speakers werent working again... this is when I realized that the issue all along was the auxiliary cord, and the right channel path had been broken in the actual cable, not in my car.Now would be a good time to mention that I am an audio engineer, and I know loads about what speakers should sound like. I began to test the new speakers (the new ones had to be better than the old ones anyway, right?), and they sounded AWFUL. They are extremely mid-heavy, and have absolutely NO bass whatsoever. My stock speakers that came with my car were absolutely superior.This is when I became angry.I called them and told them that the issue was the auxiliary cable all along, and asked if they even bothered to do a diagnostic check to see what the issue was, before they replaced the entire set of speakers, to which the man said Maam, you told us to replace the speakers, and thats what we did. I dont see the problem. I told them when I came in the store that I had an issue with my two right speakers, and they recommended that I do that based on my issue. They never even bothered to check the speakers before replacing them (completely unprofessional), and then when they were caught being careless, blamed it on me. Then, when I confronted them about the quality of the speakers they installed, the man said there are no stock speakers that are better than after-market speakers, which is completely false. I can personally guarantee that these new speakers they installed are GARBAGE, and if not, all of my years of training as a professional audio engineer are completely useless. When I asked for my old speaker components back, they said Your speakers are gone, honey. I am absolutely furious with my experience here, and they have lost a whole family of customers. Im writing this review to reach as many people as I can, before you give them your hard-earned money to receive crappy parts and terrible service.In conclusion, these people do NOT do their jobs, they WILL take advantage of you, and you should NEVER GIVE THEM YOUR BUSINESS.TL;DR: This business is run by people who will take advantage of you, give you crappy audio parts, and run with your money.

An
Review №22

This where I do all my audio needs. Great friends desent price 4 quality products

Jo
Review №23

They are locally owed,and have been around for long time.. honest and friendly

Jo
Review №24

Had everything I needed and prices were very competitive!! Gene is a genius!!

mi
Review №25

Went in to check on a installation of a amp for my mids and high.. . The guy gave me a quote of 200 to keep from laughing I asked did that include a installation kit I was told no so just for kicks and giggles I asked how much would a install kit cost for my Alpine PDX-F6 he suggested a 8ga. I said no I prefer to stay with what the amp calls for which is a 4ga he told 90.00 for a low grade Stinger kit so I asked whats my total and I was told 310.00. People if I hadnt known better he would have taken my money but Ive had a couple of vehicles that Ive had good quality systems installed and I have never paid 300 for just an amp installation. Be wary of this place!!!!

Ge
Review №26

Great store tons of equipment in stock, great installer and some of the best custom work Ive seen

La
Review №27

Was looking for a place to put a sound system in my car, it was recommended by a close friend, they gave me the best deals and now Im loving my system in my truck

Pa
Review №28

Helped me out very knowledgeable

Bi
Review №29

10 years of perfect service

Ja
Review №30

Fast and knowledgeable..

wa
Review №31

Really nice people,I would recommend them to anyone for car audio!

Ke
Review №32

A very large and advanced selection of audio equipment.

Jo
Review №33

COME TALK TO THEM BEFORE ORDERING ONLINE!I recently moved back to the coast after being gone for a decade or so. I needed some car audio work done and started shopping around. Went to Empress and it seemed like they werent interested in helping me, so I went to Advanced. Talked with both Mike and the installer for a while going over what I was looking to do and were very helpful even though I wasnt making a purchase, just getting a quote for some labor. They installed an amplifier, headunit, and components in my car for a very reasonable rate. I had a minor issue with the headunit that had nothing to do with Advanced (turned out to be a faulty headunit) and they still helped me figure out what was the issue. Great experience all the way.A bit later my girlfriend needed some car audio work done on her car. She didnt go to Advanced because she knew someone. She was disappointed right away. Then her amp was having an issue, so of course she ended up at Advanced. They let us know her amplifier was faulty, we talked a bit about her options, and we ended up buying another amplifier from Advanced and they put it in, tuned it, then the installer went over everything with my girlfriend. The amplifier placement was well thought out for easy access with tuning and everything was perfect.I normally buy everything under the sun online to save money. I talked to Mike about this when I went in and told him I would rather pay a little bit more and support a local business. He understood and gave me a fair price on the amplifier. Before you order from Amazon or eBay, go down to Advanced Audio and at least give a local business a chance. Their customer service is unmatched.

To
Review №34

Very very bad experience, very poor installation job, had to take my car to a dealer to have stereo re-installed, was told by manager that I didnt need a power capacitor for my amp, as a result it caused my altanator burn up and drain my battery. I told him that I needed it so that wouldnt happen, but he said to me I dont recommend you need one due to the wattage of my amp. Now Ive had to put 500+dollars in my car for a new battery and altanator because he said I didnt need something that I asked for to begin with. Very disappointed and disgusted with their service. Wouldnt recommend them to my worst enemy. The manager needs to get his ass off his shoulders and do what the costumers ask for instead of trying to tell them what he thinks the need.

Wi
Review №35

After service they helped get the car started.

an
Review №36

Excellent service great people

Ri
Review №37

Hands down the best

Ea
Review №38

Knowledgeable staff

Sh
Review №39

Sucks

Information
14 Photos
39 Comments
4.3 Rating
  • Address:315 Pass Rd, Gulfport, MS 39507, United States
  • Site:http://advancedaudioms.com/
  • Phone:+1 228-867-7006
Categories
  • Electronics store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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