I was recommended to this small herbal shop by my sister. It was probably one of the best recommendations I’ve ever received. The atmosphere is clean, comfortable and welcoming. The customer service was beyond exceptional and well beyond my expectations. The person I spoke with who I believe to be the owner was extremely knowledgeable and and insanely helpful. He was able to help me find exactly what I was looking for and the product was fresh and well explained to me. The prices are absolutely fair for the outstanding quality and at the time of writing this I’ve had a chance to sample what I’ve purchased in order to better review. I highly recommend The Kratom Shack! This establishment will always have a repeat customer due to customer service, quality of product and fairness of price.
Best kratom on the coast and the best prices as well. Robby and Andy know their stuff and after visiting their shop so much I now consider them friends. Tell them what benefits you want and they will get ya what you need. Great shop and great dudes!
These guys were awesome! Very informative and even gave me free samples to try before I buy. I will be back to this particular business and I havent met a kratom vendor as kind and downright truthful as these!
I freaking love this place! I didnt catch his name, but the guy that was there this past weekend (07/30, 07/31) was the BOMB. Solid dude, great rates for kratom, theres so many strains to choose from as well! He helped me pick which strains would fit me best for what I was wanting out of kratom. Ill keep this business open by my own purchases there lol! thank you again!! P.S. I brought my sister by the next day and he was super helpful, gave her a great deal as well!! We will be coning back for any and all kratom needs!! Thank yall!!
Very helpful and best variety Ive seen around by far the best kratom!!!!
Love this place, I drive or ride from North Alabama which is about 6-7 hours one way. Well worth the trip which I usually take once a month or so. The owner and the employees are awesome! Ive been using Kratom for about 3 years now and have visited quite a few establishments, the product here is top shelf and worth the money which is not near as expensive as Florida prices so definitely recommend!
Product is a miracle for pain and anxiety. It got to where nothing worked and my PTSD was taking over my life. My boss told me about this place. So glad I went! The guys are very smart and patient. They answered every question I had with a sincere compassion. Im very grateful!
I just purchased over the phone and am confident that my order will be to my complete satisfaction. Their Kilo price is low, perhaps the lowest in the area I have purchased. Customer service over the phone was 5 stars. Definitely will recommend them by word of mouth advertising to anyone. If you want they can ship it to you. 5 stars.
Great place Great prices excellent customer service
Helpful people. Great price.
Love this place Robbie and Andy are very knowledgeable and friendly. I wouldnt go anywhere else
Wonderful selection, and wonderful customer service. They sell high quality products at very affordable prices. The in house mixes are absolutely worth the visit by themselves. Ive also found everyone working the register. To be highly knowledgeable about their strains, and ready to help answer questions or offer recommendations.
Great place, Great people, great quality Kratom!! We just moved from Ohio and this will be our new Kratom spot!!
Love this place! Knowledgeable, helpful, caring people. Helped me find the right blend for me.
Just awesome. We are 7 hours from home, the Kratom shack took care of us! Thanks y’all and will be ordering more soon!
Great bunch of guys
Love this place.
Great guy that owns place very friendly and if you have a question he is all about helping
The owner & employees go out of their way to help you! They explain things & will even order something if they dont have it. Love this place!!!!
This is definitely the best place on the entire coast to get kratom :) They also have the cheapest kilo price I have found, not to mention the quality of the product is A+....... I wanted to add that I have bought in store (from Andy)as well as over the phone (via mail) and received excellent customer service both times.. I also received my package in 2 days and I was given generous samples of some of the blends. This place is overall awesome and I will continue to get my kratom here!! 2 thumbs up!! 👍👍
Great customer service. Very knowledgeable about their products. Prices are great.
The Kratom shack and staff are amazing!!! Andy and Robbie are very knowledgeable about the product and always steer me in the right direction. They have numerous strains and blends that are custom made to suit your specific needs....and their product is by far the best I have had!!! Since starting to use kratom almost a year ago, I have quit smoking cigarettes, quit drinking alcohol and have been drug free!!! Kratom has replaced all those bad habits with a healthy, cheeper option. The way God intended . I am truly grateful for the Kratom Shack and staff for assisting me to a better quality of life ❤
This is my favorite kratom store on the coast. Its has what I need and the host is not pushy. The environment is welcoming and they have a variety of strands.
All i can say is wow. The staff went way out of the way to help me with my issues They even gave me a house blend that was on point Ive been dealing with chronic pain and kratom is a miracle. Keep up the good work. 5 star for sure thank you guys
Great helpfull staff!!!
Wow! Where to start, After many years of constant pain and lack of energy I was looking for a solution. I was welcomed like family, very kind and caring individuals. They answered every question with patience and took the time to find out what would be best for me! They were so welcoming we all chatted like family that hasnt seen eachother in a while. 45 min later I was pain free!! I cried when I got home. The bumps in the road no longer hurt me, the clump out of the truck needed no assistance.. I can not believe this. Something I thought only death would bring and now I have a renewed desire to live more than ever before! Thank you Guys so much! You changed my reality my life. #1 fan See yall soon.
They were very friendly and knowledgeable. They even gave me samples without me asking! Definitely recommend
Andy is super nice and helpful. Love going to see him when I need some pain relief! Thank you Andy!
Very knowledgeable about kratom. Andy usually has exactly what Im look for. Always happy to give samples for new strains. Best prices around
Largest selection of Kratom on the Gulfcoast. Excellent products and the best price anywhere!
Let me start with this I have been to multiple places that all offered kratom and I dont think I have experienced a more knowledgeable group of staff. Very friendly and experienced. They were able to help me find exactly what I was looking for and it worked exactly as described. I dont think Ill get my kratom from anyone else again. Thank you very much!
The staff Andy and Robie are two great and knowledgeable people when it comes to kratom... I live close to the competition but go out of my way to hit these people up first and foremost. I highly recommend these people. And the prices cant be beat.
The kid was very smart and very well up-to-date on all of what the kratom does cool place I liked it
Excellent customer service including a very knowledgeable staff member. By far the kratom shack carries the best quality product that I have found. I will go to them for all of my kratom needs
Very knowledgeable staff and friendly environment. Best quality of product I have found
Top notch! Very friendly and know their products well! Will do more business with them!
The best quality and prices that i have seen. The staff are very helpful i will definitely be a returning customer 10/10!!
I love kratom and Andy Gibson thanks for helping me with my pain and anxiety with the help from this miracle plant, bless you, and for your customer support, thank you! Def will return to the shack
Great prices and No aggresive sales.Get as much or as little as you want
First off, the staff is not only very hospitable and helpful, but also knowledgeable about everything they sell, especially when it comes to which product or blend of products an individual customer would use for their specific needs. I suffer from spinal stenosis which keeps my body in severe pain 24/7 along with numbness in my extremities and had become addicted to opiates as a result, but since i began shopping at the kratom shack i have found amazing relief with my pain which eases the numbness which helps me work and sleep better than i have in years. THANK YOU KRATOM SHACK
Just discovered this store recently and am amazed at the place.First off, the employees were extremely kind, and very knowledgeable of their products. I always research products before any usage and majority of places I have been to have no idea about any of their products especially kratom. The Kratom Shack knows their stuff and the products of the highest quality and are definitely stealing top place for natural remedies with ease. They have strains of Kratom for whatever you are looking for such as pain relief, energy, relaxation, detox you name it. The kava kava root is on point and can highly recommend it for sleep.Second, it is a very judge free zone, which as a guy who made several mistakes in my life is definitely a win in my book. If you have any questions about any products their staff can answer without any issues.I felt very accepted, and had great conversations with them. This is easily the best place on the coast for natural remedies and will definitely continue business. 10 out of 5 no doubt.
I have been to alot of kratom stores on the coast and this place is by far the best for many reasons. Price, knowledge, and the people are very compassionate. Samples were a blessing as well. I am forever going to go here for my kratom.
Had an amazing experience here. The employee was very informative about the product and answered my questions promptly and also had awesome coustomer service.
Staff is super helpful and best prices on the coast. Anybody interested in trying kratom for any physical pain, energy, anxiety, and several other things that kratom is beneficial for this is your one stop shop. Thanks again to all the guys for your help
Staff was very knowledgeable customer service was great. The product they carry surpasses all the other brands I have tried.
Best Kratom on the coast and in the South Period. Andy and the owners help the customers greatly and know their products!
Awesome prices. Quality products
They have amazing cbd gummies, and definitely worth it for the price, the hemp flower is also good.
Kind, friendly, knowledgeable. Hands down best value and variety
Love it
Great service.
Awesome shop!
Perfect!
EXCELLENT !! Owners are incredibly knowledgeable and wonderful to work with!