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AutoZone Auto Parts
Carr 189 K.M. 8.2, Gurabo, 00778, Puerto Rico
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AutoZone Auto Parts
Comments
Wi
Review №1

Received a great service experience in the store, all the employees were really corteous and attentive to my needs and my questions.

Pa
Review №2

Great stock of merchandise

Ya
Review №3

Slow cashiers but excellent customer service

jo
Review №4

Best Customer service! Great service...lot better than Juncos AutoZone!!!

Lu
Review №5

This is the best staff in America

Ma
Review №6

So happy to live close to an Autozone that gives great service!

Om
Review №7

The service was good, fast accurate. The service clerk was very helpful and kind.

He
Review №8

Nice inventory and most car parts have lifelong warranty

Ri
Review №9

Jus friendly

Vm
Review №10

Took at least 3 minutes to be helped / checkout could be a bit faster / good experience overall

Ca
Review №11

The atmosphere was customer services 100% very good satisfaction

Ma
Review №12

Near my house they work good

Lu
Review №13

Good items, availability and service.

Fe
Review №14

A very good service

An
Review №15

Very nice

Ed
Review №16

Good auto parts store, specially its guaranted items.

Pa
Review №17

Great service

He
Review №18

Parts quality are like china. But prices are premium.

Ri
Review №19

They close the store a 1 hour erale

Iz
Review №20

Just your typical AutoZone. I dont know too much about cars and mechanics but this place was clean and had air conditioning.There was an instance where they were not too clear on what needed to get done to purchase a part and we ended up wasting time and gas.The staff doesnt speak English but theyre nice enough.

ra
Review №21

Employees act as if you are not important no sense of urgency to help its a pain in the butt I almost have to beg for help, not comfortable going there.

Sh
Review №22

Very slow service, there is only one queue for customer service and to pay... that isnt supposed to be like that.

Ro
Review №23

Found everything I was looking for!

Wi
Review №24

Excellent service

Cr
Review №25

Great Store

ni
Review №26

Recommended.

JE
Review №27

Great store

De
Review №28

Good service¡¡¡¡¡ Thanks

Re
Review №29

Very good

Me
Review №30

👍

He
Review №31

Good service

ad
Review №32

My parts store for my car

Ni
Review №33

Good.

Ca
Review №34

Very very slow service

Vi
Review №35

Good employees bad manager!!

Na
Review №36

Service

Ro
Review №37

Nice

mi
Review №38

Good

Ed
Review №39

Great

Ca
Review №40

Super

Ma
Review №41

Poor, unknowledge

Ca
Review №42

Lot of merchandise, parking

Co
Review №43

Good

An
Review №44

I went Saturday to exchange a guarantee in a commercial account where the guys helped me and processed the guarantee, but they told me that the piece arrived Sunday. After that they called me the same Saturday at 5:00 to come pick up the piece since I had arrived but I did not have the time and I decided to go today Sunday. So today, Sunday, I come to pick up the piece and Jovani (manager) takes care of me and tells me that I had to pick it up yesterday because the guys from the commercial are not working today. I explained that I was only going to pick up the part since the warranty had been processed yesterday Saturday. Then he told me that he has to annoy the commercial guys by calling on his day off to deliver the piece to me. I let him know it was just picking up the part since the guys had done the warranty process. I just come to collect like anyone who left their piece paid. I understand that he did not treat me in the best way because he could help me with that. So I told him I would come later when the boys were there. Thanks to that, it damaged my day, since I couldnt use my vehicle until I had the part. I wont let Jovani take care of me again

An
Review №45

I have to recount my experience, which went from being an anguish to a blessing, thanks to Autozone. These guys from Autozone de Gurabo are not like others. Neris, Wilfredo and Andrés are professionals. Neris went to help me at Walgreens when I called them because my bus wouldnt start. His treatment was very humane and he went the extra mile in his duties as an employee. When I got to the store Wilfredo and Andrés treated me very kindly (and I had come to annoy them and almost about to close the store). They installed the battery in my vehicle without any problem and made sure everything was fine for my son and I to get home. I recommend them 100%, their service WILL NOT BE FOUND ANOTHER PLACE. I will always be grateful and I hope that your supervisors recognize the quality of employees they have, who show solidarity with their clientele. Blessings to all!!

Br
Review №46

Tremendous service from the employees but Ive been trying to get into the store since Tuesday and I cant for the customers of the KFC car serviceIt takes almost 10 minutes to enter and get to the store

Jo
Review №47

Good prices, they should study how to attend and charge at the cash register.

An
Review №48

Very well

by
Review №49

The boys very attentive and friendly. I found everything I was looking for.

Gr
Review №50

Very attentive and helpful employees

Da
Review №51

Every time you go to buy something you have to go on a tour of the stores as if you were assembling a puzzle

Er
Review №52

Good customer service. Very diligent and I found everything I was looking for for my car.

Ch
Review №53

Excellent customer service.

Sa
Review №54

Four visits to buy an alternator and in the end I cant install it because they dont have the raviza plot and I cant return it because I already use it. Lack of experience in the dispatch of pieces (gray)

Yo
Review №55

Las piezas tienen garantia...

Ga
Review №56

Excellent deal

Ca
Review №57

All very well and excellent service, thank you

Yo
Review №58

Excellent service. I managed to get everything necessary, despite the situation we faced with the Covid-19 and the curfew the employees were very friendly and very attentive, their customer service was excellent, thanks to their help and advice I was able to resolve my situation . Much success and thanks for the great service.

Ju
Review №59

Great service

Wa
Review №60

They are well aware of the COVID-19 protocol

Ar
Review №61

The cashier very friendly and helpful.

Jo
Review №62

Great service

Jo
Review №63

What I was looking for could be found. Very convenient close to home.

Jo
Review №64

Slow to collect, but the rest very well

Mi
Review №65

I like to buy a lot there but it bothers me that I go to look for an important part and do not have it, but in a warehouse when it has to be there quickly for emergencies and not solve with anything

Pe
Review №66

Todays visit was excellent and the treatment was the same. I got everything I needed in one visit.

Bl
Review №67

Clean, neat

Li
Review №68

Very attentive, excellent service. Grateful

Ra
Review №69

Excellent service!!!

Kr
Review №70

Excellent service. Very attentive and even willing to help beyond their responsibilities. Both the manager and the other very friendly employees. Very satisfied 👏

Ad
Review №71

Poor

Ra
Review №72

Excellent service. Very friendly and helpful employees. Despite being in a difficult situation with the covid19 and the curfew, they helped me solve my problem. Success boys and continue with that spirit of winners. I recommend them 100%.

An
Review №73

Excellent

Mi
Review №74

The best service and quality. Very friendly and helpful staff. 200% recommended.

Ca
Review №75

Price and service

Sa
Review №76

Very well

Fe
Review №77

Are good..

Cy
Review №78

They guide you on doubts in the pieces and give you alternatives

Mi
Review №79

Good ... very attentive employees ..I congratulate you

Jo
Review №80

Good treatment and excellent service.

Ra
Review №81

VERY GOOD TREATMENT (I RETURN)

Je
Review №82

There is always what I am going to buy.

Ga
Review №83

Their service are very kind to customers

Fu
Review №84

Very good Attention they helped me a lotGRACIAD

ye
Review №85

They treated me wonderfully, the seller installed the Windshield, very attentive. I congratulate you ✌️

Ba
Review №86

Very good service.

Jo
Review №87

Very well attended.

Vi
Review №88

I recommend for guarantees better than many others that I do not want to mention.

La
Review №89

They can only have 2 customers in the store and even then they are slow, two working and they must be reboletized by the store

Ed
Review №90

Excellent place there is a bit of everything that if they are a bit slow in service.

De
Review №91

If you want to be treated professionally and with respect for your money. I recommend AutoZone.

Jo
Review №92

Good the one of Gurabo

Ma
Review №93

Great selection of parts and quality

Da
Review №94

I know what Im looking for

JC
Review №95

Very good variety in pieces

Ya
Review №96

This place is super excellent, they are wonderful.

Ir
Review №97

Excellent service, thank you.

Je
Review №98

Good service although sometimes the lines take a long time

Fr
Review №99

I get everything I need and the person is very kind

Al
Review №100

Find what you need for your car

Information
39 Photos
100 Comments
4.3 Rating
  • Address:Carr 189 K.M. 8.2, Gurabo, 00778, Puerto Rico
  • Site:https://autozone.com/locations/pr/gurabo/carr-189-k-m--8-2.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6643&y_source=1_MjYxMDgzOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 787-737-6900
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Credit cards:Yes
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