Awesome service! Cant find one reason to complain. The sales guy was always helpful (even after I bought the car which is RARE!) and came through when we needed him to. I bought 2 cars from Auto Alliance already. Best deals I could find and I went to several places.Only dealing with them now.
We drove 75 miles for our daughter’s first car. We live out in the country and wanted something with 4x4, but had a small budget (we have 7 kids!). Everyone made us feel like gold!! We found a great car but there were two issues that we were concerned about. NO WORRIES! Sensor fixed, windows fixed and they stood behind the advertised price!! Amazing customer service. Super friendly staff and a car we feel great about. We are telling everyone - go to Auto Alliance!! Thank you so much for helping us get a vehicle we feel great about putting our baby girl in. 💕
I have only good things to say about my buying experience at Auto Alliance. They showed me the perfect car that fit my needs and was very courteous and helpful all though the process. The man who they got to handled the financial process was also very kind and helpful. I received excellent treatment from beginning to end. I am very pleased with the Nice Work Truck Van I purchased. Thank you all!
Thanks Alex “The Man” @ Auto Alliance for helping me with the purchase of my vehicle and your courteous customer service. I will most definitely recommend you to friends and family. And lastly, the prices you offer are by far better than any other dealership in the northwest suburbs. Thanks again ☺️
From the first phone call to the signing of title, you can expect perfect customer service. I can say with confidence that we have a safe 1st car for my daughter at a fair price. I highly recommend this auto sales business.
Was greeted by Alex and he was very high energy hell make you feel welcome 110 percent. Definitely a great easy car experience. Ask him the questions you need and hell answer them with no hesitation.If you need a car dont hesitate to come youll be glad you did and ask for Alex!Purchased a 2001 corolla 👍🏼👍🏼👍🏼
Alex went the extra mile in answering all questions, encouraging us to check out the car, and making the payment/price workout.He was not the typical salesman but was genuine in perspective, mannersisms and down to earth! Id recommend him and his cars which are value cost over any other i found in my search!
Top notch service. No games. We agreed on price and I picked up the car the next day. Tomas and Eddie know how to move metal off their lot by playing no games with a good attitude.
Spoke to Eddy on Saturday we went to look at cars for my daughter. First time driver learning to drive at 15. He was soooo incredibly honest about the current cars he had on his lot. He really looked out for my daughter. Although we didn’t buy anything he had at the time, his honesty was so valuable and very rare for a used car lot.
Got a good deal on a car which is most important but the building itself seemed sketchy. The inside looked dim and an office had a broken window. I was in the building for quite a while. 2 hours give or take and no one bothered to do something about the window. It was just odd.
I went there and the guys are very sweet- they really know alot about the cars they have and was willing to go down on my price since i gave a little more of a deposit.. I got 07 BMW for a killer steal! Runs great
The deaer, Tomas, is great professional. He offers very good service, included good quality, combined with pretty low price. Also he is very honest and responsible person.It pleasure to deal with him, especially after bunch of meetings with other not so honest auto dealers.Gennadiy S.
Had a good experience while there. They stated they would check in to some things for me on a car we were interested in, but never got back to me. Their loss as we were considering for a purchase today. Going somewhere else!!!
Bought a used Lexus from this dealership and I have received nothing but impeccable treatment from staff, which included but was not limited to prompt addressing of inquiries, friendly correspondences and lightning speed service. If I ever seek to purchase another car, I will not look any further than Auto Alliance. Thanks guys!!
Buyer beware! I put money down on a car. The day before I picked it up they called to say they no longer had the car. I dont believe the excuse they gave; I think they sold it despite telling me they would hold it with a down payment (only 3 days btw). Since I was look for a specific car I told them I would need a refund. They claimed they could have the same make/model with comparable miles and amenities on their lot in a week. Nine days later, it took 3 calls to get my refund and they couldnt even be bothered to apologize for all the trouble and wasting my time.
Good cars at great prices.These guys treat you fairly and want to make you customers for life.
Great place to buy a car . The staff here will help you and make sure your taken care of. Highly recommend coming here if your looking for a car . Eddie was great and Tomas went above and beyond!
Alex is so great! He helped me about everything and very kind.Im happy!! Thank you very much!!!
Peter has provided me with great service, answering all of my questions promptly and devoting as much time as I needed when assisting me.
Very accomodating customer service, phenomenal maintenance on the vehicle i had came for, top tier experience👌🏽10/10 would recommend
My son purchased a car from them a couple months ago. When he went to the dmv to register his car they told him the dealership never sent the title. This was about one week prior to the expiration of his temp sticker. When we called them they said the title would be mailed out shortly. But he did not get it prior to his expiration. We had to keep calling and each time they kept saying it would be mailed out the next day. As it turned out they didnt mail the title until the day before his temp plate expired. We were provided with a tracking number and each time I would go online to track it, there was never any activity. Now its going on the second week after expiration. The dealership had to call UPS just to find out the package was LOST!! At this point I am livid, had the dealership not waited til the last minute to process his title my son would not be driving around with an expired plate. After the registration finally arrived, the manager Gino tells my son he would send him a check for 200.00 as compensation for his inconvenience. We are now in November and still no check. Each time we call them they either dont answer the phone or it goes straight to voicemail. After many attempts each time, someone would finally answer and of course Gino was never available. We would leave messages and never got a call back. So the process would start all over again with either my son or myself calling. On the one or two occasions when we would catch Gino he would say how sorry he was and how he is a man of his word, blah, blah, blah. Still no check. About a week or so ago my son catches Gino again and he tells my son I am writing your check out now and putting it in the mail today. You should have it within a few days. Well guess what, it never came! So this time my husband decided to call and he was able to talk to Gino on the first try! I figured maybe he thought it was a new customer because he didnt recognize the number. Anyway, he again starts with the BS apology line. He tells my husband the check is still sitting on his desk because he has to get it approved??? My husband asks well why did you tell my son you had already mailed it? Get this, he says well I was just trying to get him off my back?! Who does that??? Then he says I promise I will have the check mailed next day fedex with a tracking number in the next couple of days. That was last week, still nothing! What a joke, funny how accomodating they were when my son purchased the car and gave them an 8,000 check! Never would I ever recommend this dealership to anyone. They are unprofessional and basically FOS!!!
Great honest staff! They go the extra mile to offer you a fair deal on a quality car!!
Awesome customer service and very good care plus they have decent prices for cars and trucks
Bought an awesome car and at a grate price he worked with my credit .
Tomas provided us with a great deal on a used car.
Staff was super kind and helpful and understanding with getting me into the car I needed after my accident even with my low budget. I would highly recommend them!
I met with Alex and he was very nice and helpful :)
Great customer service and a great car. Thanks, Tomas and Eddie
Thanks for the car. I love it.
Alex was awesome.What a great experience thank you Alex.
Good collection and friendly staff
Nice and good
No cars on website?