I wish I could give it no stars. The girl working was a huge jerk to me and was the least helpful person I know. I even walked out without purchasing my item because of the lack of friendliness. Customer service is the job you have if you work somewhere like this. I literally will never walk inside this store again.
I had a serious problem with attitudes of two women at the Round Lake Beach store who steered me with a line of BS about product use. I attempted to call the manager after I attempted use of the incorrect products, but was stonewalled! So I called Gurnee to get some kind of rational assistance as I was literally shocked at Round Lake Beachs behavior, but to my further disapointment Gurnees Carmen and Ivan were WORSE. Both people sniffed out a disgruntled customer and gave me their best circled wagon routine, long pauses before answering a request for their first and last names, etc etc. As if I were a bill collector as opposed to an upset customer. This company has been limping along with bare bones staff and has lowered the quality of their shelf items. I am DONE for good. Not sure who replaces them, but I intend to find out.
Stupid blonde cashier woman dont know what to do.Dont go to this store, you will waste your money, they charge non sale price
I love this place the people are professional and friendly. They always help you if you need the help.
Staff was totally cool and helpful to me. I would go back again.
It was really nice the people were really helpful
Worst store ever never go here round lake beach is better!!!
Best place to buy hair items