Hackensack Auto Spring and Wheel Alignment is a trust worthy shop. Their mechanics are very knowledgeable in lift kits, suspension, wheel alignments and much more. The customer service is exceptional and always keeps you updated on your vehicle. I highly recommend Hackensack Auto Springs.
Brought my ram 5500 and they adjusted the steering so the tires don’t wear out and so far it’s looking great !
I went to my regular mechanic and he said needed a right rear leaf spring shackle & hanger replaced but I had to wait 10 days. I went to Hackensack Spring, they changed both sides, and a front sway bar beam bushing, I waited there 3 hours. I used to sell trucks, must have referred 30 people there, not one complaint.
Love the product that I get to use there! I havent had a problem with any brushes scratching my paint in any car so far, and I been going there for quite a few years now. Very neat and organized with the way the items are hung on the wall for the power washer, foam cannon, and brush. Great place to wash your car, and if with friends its a good little hang out spot to wash your cars together!
Great place, top notch service, straight forward, dependable. Family owned, awesome staff! Get sprung with new springs at Hackensack spring!
Cannot find a better man 2 fix your vehicle
Excellent service! The front desk girl told me they were booked that shell see what she can do. I was out in 30 minutes. Highly recommend
Support this awesome local business!! HIGHEST quality work and friendly customer service. Bryan and his team are true professionals. My 2006 vehicle brakes and corners like its brand new. I was given options on parts and services and they actually talked me out of the expensive upgrades I thought I needed/wanted. I wont go anywhere else! Thanks guys!
Best alignment spot around. My car is lowered not everywhere knows how to do an alignment on my type of car. After calling a million shops I finally found this place. Def coming back
The best place to go in town for any suspension or alignment problem. I went in this morning and was greeted by a young lady by the name of Victoria at the front desk, who was full of life and energy and very professional. She made my transition smooth and the job was done within 25mins. My car is no longer pulling to the left and my Wednesday morning is off to great start. Thanks you guys . Truly Appreciate the service
Have been using the father n son for years just had my fathers corvette worked on and unfortunately had death close in my family n Victoria super nice n just a god sent can’t say enough about the work n the professionalismJohnny Scarpa
Went to the shop today to get my steering wheel fixed and everything was taken care of under an hour. The receptionist Victoria was very helpful in taking care of everything I needed to get done. Will be back for sure
Very friendly enviornment and outstanding service. I went a couple of days ago for my oil change, I forgot the guy name that helped me but I remember that he was the youngest one there
Good old school Bergen County garage still going strong. Brian the manager is a very nice and honest guy. He definitely goes out of his way to make the customer happy. My only fault was the job they did was supposed to be done the same day. It ended up taking a day and a half. It wasnt totally their fault since on of the parts they were installing didnt want to cooperate. Overall I was totally satisfied with the finished product. Dont let the outside fool you, they do more than truck lifts. They do classics and modern car suspensions.
We are constantly on the move. Brian and the team managed to squeeze us in and even had a part overnighted from California to get us back on the road as soon as possible. Not only was the work done well, but we were kept up to date telephonically of progress. A great operation, fair pricing and friendly professional people. Highly recommended.
The front desk lady had an attitude when she spoke to me . I wanted to drop off my boyfriend car because I was recommended this place by my own mechanic.since you guys were on trucks and 4 x 4. If you want to have your company have a good first impression, explain to the front desk lady how to speak with the right tone . This has nothing to do with the mechanic or anything because they could not work on my car. This is just about the front desk lady. #unfriendly
Horrendous. Terrible customer service! Have a better face and attitude that represents the business in the office.
My truck had 2 broken leaf springs, and the stealership wanted $2100.00 to fix it. I went to Hackensack Spring for a 2nd opinion. I am glad I did. They replaced / repaired the broken springs, and I was back in my truck the same day, for about 1/3 of what the stealership wanted. My trucks ride is so much better now, no more shimmies and clunking. I will be returning for any suspension/alignment related repairs, and recommending Hackensack Spring to friends and family. Thanks!*** UPDATE *** I recently purchased a modest lift kit / suspension upgrade for my truck (leaf springs / coils/ Bilstein 5100s), and needed a local shop to perform the install work, so Hackensack spring got the job. They did a great job, and the truck rides awesome. Work was reasonably priced, and completed in a timely manner. Still highly recommended.
Best place to fix your truck, car, speak to Brian!Very professional and honest.
These guys are the best its good to know that they still is old school mechanics around here Brian is the best
What a great place love this place do fantastic work
Great job very professional staff
Excellent Service, very efficient and reliable service
Found at that they left a loose shock in my front right tire and tightened the tire caps far too much. Front desk lady is not among the friendly type of people i would say
Secretary was totally Outgoing everyone was as helpful as possible Damon was a big help
The best wheel alignment place youll find in the tri state area
Great place! They care about their customers and only do the best work. If you have a lifted truck,this is the place to get the alignment done. Hard to find great places like this!
Great servis, Great people...
These guys were not only experienced, they put the ball in your court, when it came to the repair, and let you know everything that was wrong with your car, that way its your decision whether or not to get it fixed, It is your fault that if in 3 days later, when something happens you you didnt addressed those repairs...
Came here for the first time and got my car back the same day, excellent service and fair prices. The staff was welcoming and honest. Will definitely be coming back and referring to friends/family
Had one of the best experiences here. Being a female, its hard to get an honest diagnosis on my car. I came in for an alignment because my car was acting funny. They checked it out for me, called me with the diagnosis. I couldnt afford it that day, but I did pay a diagnostic fee of only $40! Came back a week later and they got the job done that same day. They even deducted the diagnostic fee off of my final bill that was already a reasonable price. I am so thankful! Thank you guys. Highly recommend this place if you are looking for honest service.
Gave me a high price then OVERCHARGED ME when giving me a price TO BEGIN WITH. Work was done by a 2 year old. Drilled holes in my new leaf spring and the left and right side dont match(have different gaps) not to mention the new leafs look used and painted... steering pulls to the left. 3,000 miles on new vehicle. DO NOT BRING ANYTHING HERE liars and non professional work, would not come back if they were the last shop available . Go to a word of mouth recommend shop like I should have
Great staff great prices. Keep our fleet running. Family owned and operated.
These guys know their stuff! I brought my jeep here for the famous #DeathWobble The moment they looked under my Jeep they knew what was causing the shaking, rattling and rolling. Yes, it took 4 hours. But they got it done and I got to see what they were doing. Great team! And the front desk girl is a sweetheart...Thank you Hackensack Auto Spring.
Always good work. Been using them for years
Honest and thorough I brought my trailer there to have it aligned and they recommend new axles. I couldnt buy the axles for the price they installed them
A lot of people talk about Ivan in a good way and they recommend him to the fullest. Everyone talks about his great work and his skill. I had to try it for myself and with that being said nice guy and very honest. he communicates everything to you and lets you know if theres an issue before working on your vehicle and recommends what to do to fix certain problems.
Great shop best around they really get the job done the right way
I stopped in because of suspension issues from an accident. They were able to take it in immediately to see what would be involved. Once the issues were discussed, they were able to complete the job the same day with no regrets. My truck now rides like it did when it was new, and that was 10 years ago. The staff are friendly and professional, I highly recommend them.
Hackensack Spring took my Vintage car the next day and fixed the alignment shims. They knew how to do this job, where other shops did not know how to work on older cars.
GREAT SERVICE ...JOB DONE RIGHT.
Everywhere was flooded. I chilled here for an hour. LoL
Great service. Friendly & knowledgable.
I came in for an alignment because my tires were wearing on in the inside. They aligned my car. A week later i hit a nasty pothole that messed up my alignment. I came back and they fixed if for free. Best alignment place in Bergen county, I would highly recommend this place to anyone looking to get great customer service and quality work done to their vehicle
Great service, if you need an alignment, springs, struts, brakes, or anything to do with the frame of your vehicle, there is nowhere better than Hackensack Auto Spring. Oh did I mention they are very honest about the repairs as well.
Excellent service, fast work and offer services that others do not have, special in big trucks.
Best at what they do
Friendly phone staff, who aligns our fleet of luxury vehicles for hire.
They are the best, they are honest and do a good job, and they know exactly what they are doing. God Bless them all.
Fantastic. Mack truck with Hendrickson Airtek steer Axle. Replaced front steel springs shackles, bushings and air springs along with alignment Truck is like brand new.Work was done quickly and neatly. Price was fair Honest people that only replace what is needed. Bryan and his Techs know their stuffWill definitely recommend to others and be back myself when needed
Amazing hard working place Andy was fantastic repaired my trailer within an hour and Brain the manager followed to make sure If was happy with the work Awesome place!!
Its been around for a long time hope he can stay a little longer good place
Great customer service but the work was not done right I took it back to them 3 times and still had to take it some where else after spending almost $1800 in the hole. Money dont grow on trees guys. I will always pay for work to be done as long as its done right. Unfortunately I will not take my vehicle to them again. Very disappointed
On a road trip in an RV. Not many shops will work on them. No problem here. they were fast, courteous, and economical. Highly recommend.
Great service....
Ive been coming here for a few years now and have been nothing but satisfied with their work. Brian the owner is honest and fair, and his staff knows their stuff. Not every shop can correctly install suspension parts. I hear horror stories about a Mavis or one of those chain shops making cars worse than they went in. There is a reason why Hackensack springs have been around for over 50 years, and it is because they are the best around.
While the place has great customer service and it seems as though the guys there know their stuff, unfortunately I got the one who really didnt want to put the effort in to get my alignment right. Instead, he wanted to rush the job so he can relax before the whistle.I brought my TTB F-150 in because I got my alignment during the last winter when my bed was filled with snow (too cold to melt and no room to dump it). So, when I finally got the time to do an alignment, it was towards the end of summer so for a while, I was driving with the wheel cocked to the right. When I left, the truck was pulling a hair to the right and the transition from turning to straight ahead was a little hairy. Given that my mileage was good, I figure toe was good. I also noted that the tires tilted the wrong way when turned, which indicated the wrong caster angle. I brought it back explaining these issues and to fix it, they decided to just grease the ball joint but left the angles alone. More troubling, the alignment bushing they replaced they never fully seated (prongs on the bushing wasnt down in the hole far enough to engage the prongs on the axle).So, the person that did my alignment essentially just gave me a toe-n-go alignment. More troubling, the alignment bushing wasnt installed correctly so the bushing could spin in the hole (and has). That and when I looked at the bushing they did not replace (I put adjustable ones in when I rebuilt my front end and they used a fixed one) at my next tire rotation, I wasnt shocked to see the bushing set to almost max negative caster (hence the tire tilting incorrectly).So when you go here, I would recommend asking for anyone but Dave. There was no reason why he was done in 20 minutes and absolutely inexcusable that it wasnt fixed at my second visit or the fact the alignment bushing wasnt installed correctly (thank God it didnt spin on me on the highway). Shame as Ive heard nothing but good from people about this place but due to this one person, I will probably never go again.
Exelent service
I have to say i am impressed by the quick and expert work these guys do. I will thank everyone there!!!
This is definitely the place to go if you need suspension work brakes things of that nature their work is impeccably done well Brian the owner and Liz the receptionist was very honest and helpful in fixing my2006 Ford E350 15 passenger vanI recommendHackensack Spring inHackensack New Jersey to anyone looking for honest professional suspension repair work on their car or truck
These guys are professionals. Its a family business of least 3 generations.When I dropped our box truck off here, a fire truck was dropped off here too. They performed an excellent job on my springs.
Excellent, efficient, and honest hard working business.Always accommodating in a timely way and I always feel that my vehicle is safe and good to go when they complete the work.
They do all kinds of suspension work from cars to industrial trucks . They also manufacture custom suspension parts on sight for everything cars, trailers and trucks .
Great place for lowered cars that are slammed and for lifted vehicles. Its not like your local Pep Boys theyre alignment rack is built on the ground and there was someone below ground that will do the work as needed so gives a true alignment with no problems
These guys are good they really know what theyre doing
I own kulle tire and alignment shop in spring Valley NY and I send all of my heavy alignments to them all of my customers always thank me for sending them there very professional shop
They do all of our alignments and are on point like an arrow. No screwups or headaches. I give them two thumbs up.
Day by day they give you different price . they dont have price list . they just say my boss said it.
Went here for a wheel alignment on my lifted pickup where custom alignment specs are required. I handed them to the guy and he said You dont want me to actually use these and he laughed. I explained to him that these are the specs that are required and he said I already know the specs. He proceeded to do the alignment on a machine from the 1900s and used a Antiquated scuff gauge to set the toe. He was done in 15 mins and said Youre all set. I paid and left. On my way home I hit a pothole and heard a loud clunk and my truck started pulling to the right. I get out and look and the wheel was crooked. I get home and crawl under the truck and found the cam bolt was not seated correctly and it was loose. So there goes $80 down the drain. I refuse to take let them touch my truck a 2nd time. I ended up going somewhere else and paid for a second alignment that was done correctly on a state-of-the-art alignment machine using the custom specifications I provided. I will never go back to that place again.
Dont waste your time with this people. First they told you 8am appointment for semi truck alignment, and when I show up she told me 7hrs waiting. Never come back agan.
The best
The owner and employee are very good and servicial 😀 thank you!
Had a wheel alignment done on my 1500 Ram. Truck runs straight and true.
Helpful staff highly recommend!
Terrible service and lack of knowledge on JDM foreign (Mazdaspeed3) vehicles. First they give me 1pm appointment Monday. Car was dropped off i get a call Tuesday letting me know car will be ready thursday 4 days. Then i get a call saying my rear coilovers arent preload adjustable. I call manufacture (ISC) who have to call them to explain how to adjust preload. 2. I get a call saying front coilover is stuck and cant be adjusted (ok) so back was stuck one side and front both were stuck but still charged $319 for what? No alighnment done cause they said i need 2 new control arms which i just replaced all bushings. Then i measure when i get home and 1 side was raised in the rear, which means other 3 sides not touched. I rather them just say tjey dont know Japanese/ aftermarket cars or parts then to take car and have it for 3 days wasting my time and money.
For great and fast service this is the place
Good place to have ur car Fixed
Great place to get your wheels aligned
Always professional work.
Great place find everything what i need and really friendly people
These are true professionals. Job well done
Very personal very nice
Great service! Really good people!
Very knowledgeable,a lot of experience competitive prices
Had my car aligned by them. 5 months later my two rear tires wore out unevenly. Wouldnt recommend
They do the right job
Since 1964 the best in the area!
I recently took my car for services, and my car got out of there with even more noises then what the problem was and they couldnt give me a good reason why, very disappointed
Awesome staff
Top notch service
👍
I have used this place for over 10 years. B
No one better
Best around!
Quick and professional service
Honest and fair.
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AMAZING!!!!!! 👀