Theres nothing bad or negative I can say about Michaels, they usually always have what I need because the shelves are always stocked, neat, and orderly....only complaint I have is the lack of help from the staff... personally I never needed help but have seen some customers ignored because staff was busy on a store project... otherwise its AWESOME

Nice selection of fall decor. With 30% off seasonal decorations and 15% military discount, prices are good. Helpful staff.

Friendly staff and a good place to get your crafts and potential gifts.

Can always find yarn in various colors for my mother in law and any other crochet necessities

A little more selection than Chambersburg. Price is still a bit high.

This store is great, but I think its always been a bit pricey. I think its going down hill.

You can find anything crafts here.Plenty of parking and easy access to the entrance. Sales are fantastic!

Theyve got a lot more than I expected here! I was able to find everything I needed with a little help from the staff, which was very nice. Theyve got a great selection and a wide variety of things too.

AWESOME STORE! The staff is extremely friendly and helpful. Jason and Ryan in the framing department are amazingly delightful and extremely helpful. I drive from Waynesboro, PA just to come to this Michaels because of the friendly atmosphere, stocked shelves and employees who are so willing to assist me. Job WELL DONE employees!

Store is nicely laid out, clean and employees were very nice.

Store was well organized and customer service very good.

Great as always. Huge in-store selection that dwarfes the online options, especially because of clearance items. Friendly staff, and easy in/out of the parking lot.

Well laid out store. Nice help.

Michaels is now so expensive that I do not see the difference in quality from items three years ago. Prices have tripled and simply stated, to do crafts and purchase here, just buy your pre made project at another place for 1/8 the price and take your kids bike riding or hiking. KNaan

My wife loves to drag me in here. They are very friensly and let you know if they have sales great experience so far.

Great store,organized and easy to find what your looking for..tks

Running low on supplies but they are still my first love (craft store)

This is a fairly large store & is clean. It is wheelchair friendly, nice wide & clear aisles.

I shop here frequently. Amanda was very nice and provide superior customer service.

Got what I need. Great customer service up front. Always appreciated.

I was looking for something specific. Unfortunately it wasnt there. With that being said I did get more ideas for crafts I wanted to do in the future.

I was able to get what i needed

Super clean and the employees are very nice and helpful

Very easy to find everything and the customer service is very good

Everything needed for holiday decoration and crafting. Very friendly staff. Kids love coming and getting things to make for Mommy.

Michaels is my go to Craft store. They usually have everything I need. The team there are very friendly and helpful when I need them.

Great selection of crafting items

Love this place so many arts and crafts supplies

One of my favorite places to shop.

The cashier Amanda was very nice

Found what I wanted. Supplies were economically priced. There was also a good selection of name brands and other brands.

I can find almost anything here that I need to do my craft. The only thing missing are needles or shuttle for tatting. Thank you

One of the items I was looking at was not priced it wouldnt scan on the price finder and I cannot find anyone to help me. So I put it back on the shelf. When I did go to the counter with my items one of the girls at the register started loading boxes onto a cart instead of helping customers that she had been doing. Then when she waited on me she acted like she couldnt stand what she was doing and to me that was very rude.

I love crafting and finding new things to create and Michaels always delivers!

There never to packed. They 90% or the time have what Im looking for. The art supplies are a bit pricey, but great quality. Friendly staff.

Abundant selections, little pricey.

Nice art supplies.

I like this store, but it overwhelms me. JTMS (just too much stuff). If there is a sale, its usually a good one, but for now Im still frugal...so hello Walmart for the bulk of my art supplies.

A little bit pricey.

Staff is great and knows the store. Always will be me come back to store. A fun store to shop!

Michaels has everything a crafter could ever need and then some. I appreciate how things are easy to find and the prices are reasonable. I always check here first when needing a craft item.

*sigh*. I need about 10k when I walk into these stores!

This store seemed larger than the other Michaels in the area. Well stocked, clean and brightly lit. Everyone was super helpful

Loved it. Got to new appointment calendars for 2021 for reasonable prices

Very friendly staff but not alot in store as far as paint.

Everything you need for crafting you can find in here but the prices is more expensive than other store .

Clean store. More then half the items I looked at had no prices. No prices on shelve or product.

Great selection on yarn for my mother she happy Im happy.

Picked up some inexpensive Christmas decorations.

I had to shake my head though when I went into the store.Its 90+ degrees outside and they have pumpkins and fall items out for sale. They had what I went for, so Im happy!

I love this store. I wish they had one closer to LaVale, M.D.So many things to look at.

Michaels has a handicap accessible entrance and is very accommodating. This Michaels store is pet friendly and the employees are very helpful.

Website says SAME DAY IN STORE PICK UP if ordered online by 4pm. I placed an order at 2:40pm. Store was open until 10pm. Order was not ready for pick up until next day.

I was REALLY happy when I saw that they had gay pride merch out on display! It made pride month a whole lot better for me.

Online it said there where items I wanted in store, but when I arrived I found there was not

There were a lot of colors and size choices of the vinyl we purchased. All associates were friendly and helpful.

Love love love this place. You can print a coupon off from their site to save 40% off of any item! And they have such a large selection! The staff is super friendly and helpful. My 9 year old daughter loves that they have so much stuff to make your own crafts. Its a must go to place!!!!!!

Great products, found everything we were looking for and more. Coupons available online and in newspaper for 40% off one item. We were making an expensive purchase so we saved a good bit of $. A very pleasant shop and friendly service.

I was returning 6 trays and tea lights that did not work in centerpieces I was creating. First the female cashier never got off her stool. Just to begin she was not at all friendly during the entire transaction. Asked if the tea lights were damaged...no didnt fit in what I wanted. Then to the 6 tray...I tore off the sticker on one. She proceeded to tell me that I needed to keep the sticker as she would have to reprice it to put back on the floor and technically she didnt have to take it back. I was irritated by her attitude from the start so I proceeded to tell her I wasnt aware of that. She snapped back and said that is any stores return policy. Really? Then she refunds 5 of 6 so I asked if she gave me credit for the sticker less one because I counted 5...YES she replied. Oh count again I wanted to say...she discovered her error and told me she needed my debit card so I started to hand it to her..she said Oh I cannot touch your card...honestly the cashier that sold me my merchandise wasnt the best experience so both make me wonder if I return to this store. Normally I am not a complainer....

I really like this place. I wish I had more time to do crafts, I would come here often. They have a good selection of alittle bit of everything crafty. All kinds of paints, picture frames, sewing items, fake flowers, baskets, etc. I last came in here because I needed a birthday gift for a little girl who likes crafts. I knew very little about her interests or what she already has, but somebody that works there was very helpful and showed me some nice crafts a girl her age might like, and I got a couple of very cute paint sets.

Michaels has really stepped up their game. They seem to have way cooler stuff in and are really catering to teachers and homeschoolers now (not just scrapbookers and artsy people). However, their prices are extremely high. Look for free coupons on their website before going.

Love this store! Staff is friendly. Prices are great, and they have a bit of everything here! Arts, crafts, jewelry, home decor, framing. Fun fun fun!

Its been awhile since I was last here. They carry too much ready-made home decor now, losing space for craft supplies. Im really disappointed that the floral arranging area plus the employee who helped with that are now gone. Im pleased with the baking supply section.

Love Michaels selection and prices

I love going into Michaels. So much to look at. Help with all my crafts

Nice selection of yarn. Wish they carried more caron big cakes. Decent size craft store with a little bit of everything.

Love to shop here! Usually can find many things that I want. Today I found exactly what I needed plus two other items. Checked out at the register, cashier was very efficient.

Cashier was wonderful! Floor person/manager? Followed me around the store, I put her to work and let her find my Tombow dual brush markers for me. I wont be back I can spend my hard earned money elsewhere.

Wife loves this place, literally her second home. So many crafts and ideas to spark the imagination. A+ friendly staff. :)

There to buy poster board for a school project. It was in an aisle display. Very easy to find. Checkout was super easy and fast and I was able to use a 40% off coupon.

Still the same craft store. Whatever your hobby, they have it.

Im not much of a crafty person but my wife has shopped here over the years. I looked all over for a simple small sewing kit with no luck. Then I thought of Michaels and they had what I needed at a good price.

I love crafts so i could never give a bad rating. I live here

Not a big Michaels fan but this one was excellent. I found what I wanted and the cashier was pleasant professional and helpful without it being forced which was a pleasant surprise!

Out of what I wanted.

Some coupons begin at 3:00 and will not honor them if you shop early but their sticker selection is OUTSTANDING for scrapbooking

Great Halloween deals and so many Christmas items you dont know where to look first

Its okay. If youre looking for something you better know what and where to find it in the shelves. Because no one will ever show by... less help you get it

Pretty good but doesnt have the best selections on a number of things, including yarn and canvases

Its a Michaels. Little irritating because of rearranging have to look at another place for something I bought a day before. Visited with my daughter and used the wheelchair they had available. It was in such bad shape. No place to put your foot on. It was dirty. I will never return.

Ok, overpriced but the sales are nice and coupons from the app help

My name is Wanda Rodriguez they have beautiful picture frames in there and stuff to decorate with and the kids there are friendly have a blessed day

Fair prices on craft supplies and gifts. Framing department staff are great.

I love all of there Christmas decorations! Plus they have homey holiday candles and I personally love Frosted Sugar Cookies it smelled like I could eat it.

If youve been to one Michaels, youve been to them all. Arts, crafts, hobby stuff, etc.Warning: if you go with your wife, girlfriend or female friend....you will be there longer than expected. Remain strong and keep on task. Get in, get out, get on with your day.

It is clean and organized and they provide grat customer service.

They were in the process of enlarging their Cricut isle. Lots of fall inventory.

A decent selection of just about everything for your art projects. Prices reflect the fact ypur buying from a well known brand but they arent to outrageous.

This is more of an indictment of the corporation versus the store, but I was trying to order 10 pictures frames for 50% off online to pick up in the Hagerstown store. As I was paying the price went back to the original price. So I chatted through online texting and they said to push through the order and they would refund me the 50% after an hour. I chatted with them again later, originally to get my 50% off, but then they told that ALL BUT 1 of the frames was not in stock. I wanted to change my order to delivery, but was told that they would have to cancel my order, reorder, wait an hour, then message them AGAIN to get the 50% off. At this point I had wasted 90 minutes of my time just to get some freaking picture frames due to Michaels website glitches and horrible inventory systems.

Everyone was very helpful, and courteous in taking care of my needs. Very enjoyable experience!!

This is our go to place for crafting and helpful service. No matter what department, there has been friendly, patient, knowledgeable staff willing to take the time to figure out your goal and help you achieve your project dreams.

Always a great selection and staff is very friendly and helpful.

Its weird walking around thinking of the neat things I could do, and never do as Im afraid of wasting the money on bad results. The projects I do, I think the quality matches the supplies, and this is where i get them.

Did some custom framing great job.

Too many things to look for to do crafting! 😅❤️

Michaels is my favorite store for buying picture frames, as they often do buy one get one at half price. The receipt you receive will also have a substantial coupon on it for a future visit.

Definitely friendly service.

I always find everything I need. They have the best supplies for art activities.

One of my main go tos for craft supplies

I love this place