This place needs a once over. It is entirely too messy. That is why there is a 3 star rating. There is always this nice lady in there and they always have my favorite flavored drink. Great selection of Japanese and hard to find stuff.Staff is super lazy and uneducated on their products. Standing around drinking sodas not paying attention to the and taking time with the customers. Pictures belie
I really like this place, there is always a kind female employee there who helped me with buying these cool $9.99 headphones. But I recently did not have a good experience with one of the male employees, and I was very uncomfortable and my anxiety went through the roof.A little while ago, I went there with some friends. One of my friends went to leave through the exit, and the sensor (alarm) went off. They turned around confused, and the male employee there said, Youre good, you can go without hesitation and then we left normally. We never found out how/why the sensor went off, but my friend left easily with no questions asked. My friend was also white.I am an Asian person who already faces discrimination when I go shopping in certain areas of my state. I went there very recently with some friends (my friends were all white), and then we left and the sensor went off. He immediately pointed me out from the group (we all were leaving at the same time), and he said, Come on, the sensor didnt go off when you came in here. Anything we need to know about? Do you have anything in your bag? And I nervously said, No, I dont have anything I dont think. He called me over to the register and told me to let him scan my bag, which I did, and then he said there was something in my bag. I opened my bag and was going through it, trying to find whatever it is that was so bad inside of it, because I didnt want to completely empty my bag because I have really personal stuff in there, such as medication. I found a Korean hand lotion in my bag I had bought from that FYE store a little while ago. I said, I have this lotion I bought a little while ago, and proceeded to show him the lotion, and he looked me dead in the eyes and said, We dont sell lotion here. I was dumbfounded, not knowing what to say because I knew I definitely did buy hand lotion there, and the female coworker that was watching said, We do sell lotion here. Over in the clearance. So its kind of weird how you DID sell lotion there and then lied to me to make me look more guilty.He said, Do you have the receipt for the lotion? and I told him I didnt, because I dont carry around receipts for hand lotion, I dont think anyone does. I said, I can put in my card and show you that I bought it with the card if you want me to do that, and he said, No, youre good. And I said, Are you sure? Yup, he replied, and then we left and I was very shaken up.I did not steal, and I dont understand how my white friend did not get the same treatment that I got. Whats funny is that my friend, who had the sensor go off, had the exact same bag with them too, we got matching ones.Im very disgusted with this place and I will not be returning.
Interesting selection of merchandise. If you are looking for something unique, it is likely available here.
Good selection of different stuff. Lots of foreign merch, Japan and otherwise. Always worth a good look over for stuff and they have good priced clearance if you can catch it in time.
Always a neat and fun store to visit. Unique items that you cant find anywhere else.
I love going here since it appeals to my marvel, dc, anime, horror and comedy sides, gotta love the marvel stuff especially
Best overall customer service and positive family experience
Male cashier named Taylor very rude and unprofessional. Yelled at me and my friends at the front of the store. Items had a 1 per person limit and out of 4 of us we each were purchasing one, but because we knew each other we were told we weren’t all allowed to purchase even though we didn’t even come together. Continued to argue with us and said with an attitude “whatever I’ll just do it.” Extremely uncomfortable situation all around. No employee should be speaking to customers the way he spoke to us.
Fye just doesnt motivate me anymore. For some people it does not me
The nerd in me loves this place!
Great, found 2 DVDs of older shows that I like
One of my favorite stores in the whole mall.
Decent selection but most of the stock is much cheaper on Amazon if you can wait a few days for shipping.
Spacious, great prices, and TONS of pop culture media. The selection and prices again are fantastic for the most part and if you need DVDs/Blu-Ray/CDs/Vinyl....they have a decent selection!
Always done neat things to buy
They got almost anything. Customer service is through the roof! Good prices, too.
Up beat customer service, let them know what you looking for! Shirts on the mannequins are for sale too.
Did not have the CD that I was looking for been there 3-4times looking for it. still nothing
Childrens/basement tenant gift store with lots of pop culture garbage you can collect. Vinyl record selection is overpriced, too.
The cashier was very knowledgeable about everything i needed to find.
Its very nice and the employees are very nice also!
It has official merch and other items, I love how it had a section dedicated to kpop, light sticks, albums, posters and much more
There music selection is a joke, I blamed it on covid for the lack of merchandise, but they should have stocked shelves by now.Dont know how they keep the store open.
Not much of a selection and a flea jumped on me.
This store has a very large selection of music, movies and more. Find everything you need for your teenage kids.
Good movie selection, not so good in the music area.
Pretty cool japanese snacks, asian knick knacks, fan toys and whatnot. Pretty cool place to go to!
Really cool place, I wish they had a few more selections available though. Everyone was friendly.
I Love going into FYE and Checking Out the Amazing Funko Pop Selection to Find a New Addition to My Collection. Our Store over the Past Few Years has Started a Downward Spirial into Looking Dumpy...However it Contains Loads of Music and Movies to Select from New and Previously Used. Not to Leave Out the Huge Amount of Collectibles and T-Shirts Available.
Fye was ok when I was a kid 15 years ago. It hasnt changed much
Unique items and their movie selection is awesome. I love this place!
This jerkoff saw me standing there to pay and did not help me. I then waited in line for the next cashier. And he would help others behind me. WTF. I asked the cashier how the line works and she said whoever is next gets helps. F this place. Never shopping here again. I don’t want to help pay for this losers $7 dollar an hour wage. BTW his name badge was covers up by his jacket.
Absolutely love the items they carry. Just a bit on the expensive side. Can get 75% of their inventory online a good bit cheaper. A bit chaotic in the store. Felt slightly unorganized, but that may be by design, as it had me going through the entire store just browsing to see what they had available.
I love the store, i shop there often. Employees are cool and helpful..
Nice selection and nice customer service.
It is the best I can buy every thing I ever wanted from here.
It was ok
Not too bad kinda over priced. But they have some cool stuff you dont see anymore
Not much in supply but amazing sales and sweet variety of things that had made it to the store shelves
Love this store, always something cool everytime
Nice and respectful service
Fun stuff. Who knew Cyndi Lauper had a Christmas Album?!?
Polite staff very organized
I was been there on Friday August 9th, 2013 at fye store of Valley Mall.
Great nostalgic experience
Got some really great stuff
If you know what movie you want they have it a very very good price
Staff knowledgeable. Able to tell us about upcoming releases. Appreciate the ability to get gently used andnbudget friendly movies
Always find what I am looking for
I love the new layout but it seems they no longer carry the Asian candies and that wad disappointing. Lot of other great candy and products though. Staff was nice.
Decent selection of used CDs, but their employees try to push their membership and other sign ups on you. Then they wait to tell you that the membership has a monthly fee, after you already gave your name and address. After I told them I wasnt interested after being told of the monthly fee, they still tried to push it since its easy to cancel.
Went in for a CD, was able to find it quickly cause the store was organized and they had it in the front cause it was a new release.. However when looking around I found the same new cd in a different spot in the store for $3 cheaper sticker price, when I took it to the register the higher price rung up but he adjusted it when I pointed it out. So word of caution watch those sale prices.
Miss the video game section
Got to the mall at 9am and was prepared to spend a great deal of money on merchandise in this store. Got to 10:02am and the gate opens. We stand out front of the store and are immediately met by an extremely aggressive man who works there. Who throws his hand up and shouts NO,NOT YET. We left immediately. As a costumer i would recommend buying elsewhere.
My favorite store. I bought a life sized Infinity Gauntlet from FYE and its amazing. Lights up makes sounds and the fingers move. Best store to goto for Marvel apparel and what not.
Get all your bobble head and Action figure
Wish metal section was bigger
One of the only stores that remains from my younger years I remember trying to decide whether to buy a cassette or cd or spending ours hours listening to the song in the CD to decide buying it or not
Great novelty store. A bit pricey but the clearanxe section was cool. Employees seemed really nice and helpful.
I went for a return and the manager acted like the money came out of her pocket. She was very nice until then. I was also asking questions about other products so I can have more information before I made another purchase and she told me no. Kept talking to her and she put her head down, said nothing. Awkward! Will never shop here again.
Decent selection
I could easily spend $5000 here if given the opportunity. Very friendly people and a wide selection of movies, TV, and memorabilia. I love this store and wish there were more around the world.
Wonderful to still have a record store to visit. Plenty of fun stuff beyond music, too.
Usually love the store but this one Valley Mall was terribly stocked, and empty. The lines were slow and short. Get it together guys:(
Very nice store
Great store with a wide assortment of products. They got tons of anime and movie merchandise for you to choose from.
Nice, filled with many things I enjoy and love! Theres a lot of good stuff there!
Candy is nice
Not what it used to be and the funko pop section is a nightmare good luck
I didnt know these were still open. I didnt actually go in but Google thinks I was close enough. Looked fine.
Great selection of many popular shows and merchandise. Perfect place to find unique gifts.
I have frequently been to this location and have purchased and ordered videos. I usually dont have problems but the last order I placed was back ordered. It took over three weeks to receive my order unacceptable.
Love taking the kids to this store. We love movies and Tv series, they have the best selections at the best prices.
This is a great place to shop or just look around in they have a lot of merchandise
I love this store so much because it has music and geek stuff I love and anime
Its good it has a lot of albums and different different snacks from places around the world
Great place but they try to push their membership on you and its annoying because they ask a good 4 or 5 yimes other than that, its a good place
I love this place! Whenever Im at the mall i make it a must to atleast browse the store
They have a amazing selection of Funko pops and quite a bit of other interesting pop culture collectibles and the staff is very nice and helpful
Always walk out with something always have great sales
Scored Murder She Wrote on sale 19 a season. Yay!! Store is clean and well organized.
FYE is like Spencers and Hot Topic but less edgy and more nerdy/weeaboo. They have things ranging from Japanese drinks and candies to collectables and posters to fandom clothing to vinyls and old record players. The name really fits the place because everything here is For Your Entertainment. The staff is very friendly and funny, I end up talking to them for as long as I shop in the store, which is a pretty long time. I think it helps that theyre next to Books A Million to get them more attention.The things I most commonly get here are Ramune drinks, random toys like the Rainbow Slime in a mini Erlenmeyer flask, and fandom merchandise (including a Wonder Woman headpiece, multiple Star Wars shirts, a Star Wars and a Harry Potter throw blanket, a Nightmare Before Christmas mug, a Bloodborne and Pokemon poster, funko pops for my sister, Overwatch figurines and keychains,) etc.I also love the little vintage looking radio I got here and the glowing speakers.
A little pricey but very nice
Love the movies n CD section! Too pricey for xenomorph cereal 14.99 for 2
It has everything a pop culture nerd like me would need. The staff are very friendly and helpful.
Service is great, and there is a variety of different things to see and buy!
OverpricedGood selection but way overpriced. Easily more than 2x the price of buying movies and DVDs online.
Typical .media entertainment store. CDs are slowly disappearing but many still available.
Good collection of movies and TV shows
They have a lot of stuff but it tends to be more on the expensive side. Tho if there is a sale. They have amazing sales.
This place absolutely sucks. DO NOT COME HERE. Take it from a former employee, all they care about is getting your money. They will pressure you into signing up for a backstage pass and magazines that they will not inform you will cost you a fortune later. Their items are overpriced, and the management SUCKS. I was fired for stealing when in reality it was another manager stealing from my register which I got blamed for simply because they didnt like me. They also lied on my termination report and said I was fired for not performing well enough, when I was one if their top sellers. Jo the store manager is very rude, and the other manager Paul is even worse. I stopped in to buy some headphones and give my gf who now works their a drink. I was told very aggressively to leave, and that my GF was going to be in trouble. I informed him I was just giving her a drink and buying something, and he said I was not welcome in the store period. Please dont come here. Your experience will not be pleasent.
Good place for all your CD, DVD needs. They can order specific movies that are difficult to locate
People are very helpful and extremely nice.
Nice big store, well kept. A lot of good sales.
Only went once, had a bad experience with waiting for someone to come up to the register to ring us up. The stores clean and organized at least.
Fun place to visit, they have fair prices.
Wish the still had one in Chambersburg Gettysburg or even biglerville pa
False advertising. Online prices different (cheaper) than in the store. Like I’m penalized for coming in there. No option to buy at the online price then pick up in the store, like most other retailers. Scam artists, stay away.
They are just so expensive. But cool stuff
Only real record store left in town made a personal cd got dave Chappell dvd for 4 bucks