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Rack Room Shoes
735 Premium Outlets Blvd, Hagerstown, MD 21740, United States
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Rack Room Shoes
Comments
Br
Review №1

Lazy staff - they close the store 10 minutes early, sit around in front of the doors and talk, while not letting anybody in.

Me
Review №2

Ill give it 3 stars since the lady today was nice and explained to me everything. However the manager yesterday evening was extremely rude and very unprofessional, I really wish the lady was the manager because you would have better business

Br
Review №3

Staff was helpful. I have gotten quite a few pairs of shoes from here.

Fa
Review №4

Amazing store with a very friendly staff. Michael was extremely helpful an all around a kind person!

Em
Review №5

The staff here is super helpful and there is a nice selection of shoes for decent prices!

Ke
Review №6

The gentleman that helped my daughter and myself was a welcome relief!

Gl
Review №7

Clean and comfortable with friendly informed staff. Nice open spaces it was easy to keep social distance without all those dots on the floor or one way rows. I loved the book sale

Ma
Review №8

Great place to buy shoes and the staff is very friendly

Pa
Review №9

I got two pair for 20 dollars on BOGO shoes were marked down lower than box said love it.

Ka
Review №10

We love going here husband bought a pair of Skechers Sneekers on sale for $ 40.00 .

Jo
Review №11

Decent selection of shoes and prices. Clean and organized store.

Ni
Review №12

One of my favorite place to buy shoes. Decent prices.

Ba
Review №13

There is a several brand but limitted shoes for brand. And look like a one worker dont care Covid. He didint put mask.

m.
Review №14

Slides.....pretty much it...nice vans selection too

Br
Review №15

Excellent place to find shoes that have been remodeled or discontinued by major brands. Found a pair of New Balance shoes that I have been buying for last 6 years.

Th
Review №16

Love em you always find what you need not too expensive and friendly staff so I recommend.

Am
Review №17

Great deals and customer service.

Ka
Review №18

I entered the store without a mask on. (I have a medical condition which makes me unable to wear a mask) I then told the man up front and he was okay with it. Then another woman yelled at me to exit the store because I do not have a mask on even if I have a medical issue; I then asked her “how she can kick me out because of my medical condition?” She answered with “I don’t care you do not have a mask on, there is curbside pickup”. Please explain to me how I am supposed to try on shoes after I buy them. This store has a disrupt manager and I would not recommend it in any way.

Ch
Review №19

Great service!! Cashier stop what she was doing to check me out since the customers in front of me had various items n inquiries. Thank you for valuing my time. I wish i could remember her name, she was pretty i remember that

Na
Review №20

Lots of shoes, competitive pricing, messy, no customer service -- only the cashier was on the sales floor.

Wi
Review №21

Got a nice pair of shoes

Al
Review №22

Rude night shift.

Gr
Review №23

Great selection! Bought 4 pair of boots BOGO! Tons of styles and sizes available and all of good to superior quality brands.

gr
Review №24

Great found my shoes with no problem.

Ad
Review №25

Excellent..

J
Review №26

Great prices and brands. Found some really unique/trendy shoes for my husband while we were in town. Actually had a good size range too.

Ke
Review №27

Staff needs to be trained. Went to buy shoes for work (nothing special) had a coupon from Retail Me Not (have used several times before) associate was very rude. After thinking whole transaction over for a few hours I returned shoes. I have contacted corporate office. Love the outlets but this store needs to hire associates that are customer friendly

Te
Review №28

Good shoe selection

St
Review №29

Good stop if youre looking for a new pair of kicks. Almost everything has a sale price. Nice clearance section as well.

Ca
Review №30

Kristen the store manager went above and beyond today to help me out! I lost my receipt from boots I bought on Black Friday and weeded my receipt out of over 400 transactions! Great customer service and super friendly!

Ly
Review №31

They have good prices and sales. But nvr anything I want in store. Always end up having them order shoes for us. Over all I like them.

In
Review №32

Needed a better selection for basic juniors style shoes: flats, low heels.

Ci
Review №33

GREAT sale & selection. Had a lot of sizes in stock. Staff wasnt very helpful.

De
Review №34

Very Nice Selection of Shoes and Boots at Real Good Prices

Cu
Review №35

Always a fun place to check out the latest shoes.

Di
Review №36

Found name brand shoes cheaper

De
Review №37

Shoes are nice but priced too high

Be
Review №38

Prices better than expected!!

Sg
Review №39

I think these shoes are over priced. They luer you in with by one get the other half off. Shoes are marked from 50 to 80 and above. This is sort of a scam, I say find another place its not a good discount. Tricks the ear and the eye.

Gw
Review №40

Loved my new shoes so much, I wore them out the store!

Ro
Review №41

Great prices good attitudes from workers

Ya
Review №42

Amazing Deals!!!! And the staff very nice

Da
Review №43

Good products, great prices.

Ma
Review №44

Buy one Get one 50%. Not too shabby

Ma
Review №45

Great sales here.

Li
Review №46

Great prices and nice selections.

Ra
Review №47

Super Goods deals...... I love it

He
Review №48

Not the best selection. Not much cheaper

Ko
Review №49

All employees have an attitude

Ev
Review №50

Was looking for boots. Didnt have a large selection.

La
Review №51

Clean and open but staff unfriendly and anti social

Ph
Review №52

Great deal!

Sy
Review №53

👍🏾👍🏾👍🏾👍🏾👍🏾 The savings was Amazing 💰

Sy
Review №54

Good shoe selection

Jo
Review №55

Nice selections

Ca
Review №56

Wide variety and sizes of shoes

Mi
Review №57

Good variety

Jo
Review №58

Great store

Da
Review №59

Great selection

ma
Review №60

Cool

To
Review №61

Okay

Ta
Review №62

Fab

Ar
Review №63

Great variety of footwear and with great offers; extensive facilities and with all the brands and sizes you are looking for and need, Nike, Adidas, Converse, Vans, Dockers, Puma, etc. For boys and adults, male or female. Offers like BOGO at half price. You will not regret it.

Ro
Review №64

Their brands are varied and the attention is good

Information
25 Photos
64 Comments
4 Rating
  • Address:735 Premium Outlets Blvd, Hagerstown, MD 21740, United States
  • Site:https://rackroomshoes.com/store/272?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=272
  • Phone:+1 301-791-5979
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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