I got a locket engraved here and it was beautifully done and didn’t cost a ton of money. The women there were very nice and accommodating. This is definitely my new go to jewelry store. I’m going to recommend them to everyone I can. Thanks to them for what they did especially since no other jewelry store would help me.
Absolutely the worst store experience of my life for what should have been just a short trip to pick up my engagement ring after being resized.Robyn Gillenwater single handedly ruined a special moment in my life by publicly bullying me and using harassing behaviors towards me when I asked for my diamond to be tested.My original jeweler could not prove that my diamond was real after using the diamond tester over 10 attempts, so she asked Robyn for help. Robyn scolded my jeweler causing her to cry and vent to me that she is “flustered” with work. Robyn then told me that I was “rude and demanding” for asking for my diamond to be checked in the first place. She also added to “never interrupt her when she is with guests.”After 15 minutes of not being able to prove my diamond was real, Robyn waved the tester in my face tauntingly and said “Can you see it now, huh? It’s green! Can you see it??” Robyn continued to taunt me without letting me get my receipt while I was leaving the store.I am beyond stunned by the unprofessionalism I experienced while here. There are no words to describe Robyn’s monstrous behaviors. Management has yet to contact me after 24 hours.
In December I reached out to Robin to show her a ring that I had saw online. The shop did not have what I was looking for. Robin was able to come up with her own concept on how to create what I wanted. It was about a 2 month process from picking out the diamond, the band and the color. After the wait the final product was finished. I was able to pick up my one of a kind custom black diamond and band wedding set. She exceeded my expectations and could not have asked for a better experience!
Josh was extremely helpful picking out the perfect Mother’s Day present! I will never go anywhere else to buy jewelry ever again! 😊
Audrey was amazing!!! Best thing ever
I just left there a short while ago, I have spent thousands of dollars there, I was looking at the 24k roses with Josh and the new manager came over and took them away from us and put them on back desk, needless to say I was very upset, it was rude and unprofessional! I walked over to him and told him to bring them back that I wasn’t finished looking at them!! I think Reeds made a HUGE MISTAKE getting rid of Andrea the old manager, she was a big reason why we drove from Friendsville MD to Hagerstown, she was respectful, knowledgeable, and very professional, it certainly has made me think I need to find a new jewelry store!! Why does management make these poor decisions, I am very disappointed in Reeds for the way Andrea was treated. I only knew her from the store but she is awesome and I hope she goes to another store and I will purchase future items from her! Josh was nice as usual but seriously a manager doing this is unbelievable! I think they should be trying to get Andrea back!! A lot of customers came to store because of her!
I lovveeee the workers and the service my fiancé and received here! First of all everyone was so nice and super helpful. The people are personable and listen to what you want. We went to Kay before going here to look at wedding bands. We had a horrible experience at Kay. The lady who helped us was rude and wouldn’t let us do what we wanted for my band so we left and went to Reed’s. They were so helpful and did exactly what I asked! I also love that it’s a small family owned business and that everything is done in the United States! I highly recommend! Prices were much better too!
I stopped into Reeds on a whim while shopping and dealt with Robin. I was up front and let her know that I was just looking but had questions. She took the time with me and answered all my questions and didnt rush me. She didnt make me feel like it was just about the sale but the person. I did eventually return and make a purchase from Robin and will return again and deal with her!! If you dont want high pressure sales or false flattery sale pitches I recommend Robin.
Joshua K went above and beyond to help us with appraising jewelry that I had inherited from a deceased family member, he even took time to label and bag each item separately and was 100% honest with us the whole time with no cost. We will be coming back in the future, thanks again for all the help!
Reed’s in Hagerstown has an in store jeweler twice a week and he did an amazing job soldering my gold chain after I broke it. It was finished same day, and you can’t tell where it was broken. It looked brand new and the staff was very friendly. Will be back for sure, Andrea was very knowledgeable and her cheerfulness was much appreciated!
My fiancé and I went in to look at engagement rings and I came out with my dream ring! Robin was super nice and helpful, and gave us her undivided attention.
Informative friendly and helpful staff!! My next jewelers purchase will definitely be from reeds!!!
Loved it. Robin helped me through what I thought would be a painful process. Absolutely the most down to Earth and fun staff I have ever been around when in a jewelry store. I hope if people are looking to buy jewelry that they go to the Hagerstown Mall Reeds store. All the staff were great.
Reeds is always my go-to place whether I’m adding something to my wish list or buying a gift for someone else. The associates are always welcoming, kind and helpful. I appreciate that they are so patient and not pushy especially when making a large purchase. I recently got a new wedding band from Reeds and I absolutely love it! Great quality and pricing. I won’t shop anywhere else for jewelry!
Andrea and Savannah have sold me jewelry for years! Over the holidays, Gunnar helped me with my Pandora purchase and he was just as helpful! As a customer, I feel like I am a part of their team/family. Everyone makes you feel so welcome and I will always refer my friends to shop there
My boyfriend and I have always had wonderful service from Reeds every time we visit. Last night I visited the Hagerstown location and Tara was GREAT! Super friendly and found a quick solution to my problem. It made my whole night. Tara is the BEST 💕
My engagement ring came from another popular jewelry store, under their warranty every time it went out for a repair it came back damaged. The ladies at REEDS were very helpful in letting me know that REEDS would repair my ring at a reasonable cost and I could purchase a warranty with REEDS that would cover everything for my ring in the future. I am thankful for this program and glad that I do not have to go back to that other store again.
Great and friendly staff. Took the time to listen to what my wife was looking for. Had a lot of patience and showed us several ear rings before my wife could choose the right ones. Because of their friendly and knowledgeable staff it’s always a pleasure to buy from reeds. Will definitely be coming back in the future.
I purchased a bracelet for my wife. She had previously tried it on and it seemed a bit small. I returned a few days later to purchase it. I had explained what happened and I inquired about adding a link. The found another bracelet at a nearby store. They said it would be there in a few days. A week went by and no call. My wife went in to see about the link. She said she had been wearing it without the extra link. The lady said AND I QUOTE “ well that must make you feel better” my wife was speechless. This was wrong on many levels. No customer service after the sale as promised. Then to literally add insult to injury... she basically called my wife fat.I’ll be returning the bracelet and never returning to that Reeds ever again. And if I see THAT woman still there it won’t be ANY Reeds ever again!!10-26-2019 updateI have contacted your customer service and the store. Since my complaint I have not heard a WORD from anyone. Your company is absolutely terrible!! I can only hope my review reaches even one person. This was one of the worst experiences I have ever had
Gabby and Andrea are both amazing. The entire staff is honestly very nice and helpful. Sometimes I go in there just to say hi to them because they are all so sweet. Ive worked one on one with Gabby the most, and she is an excellent associate. Her customer service skills are impeccable, shes very honest and personable, shes not just there for a commission check. Whenever I go into Reeds, its like Im visiting family. Truly the only jewelry store I ever go to. Thank you Gabby and everyone at Reeds for making jewelry shopping so much fun!
I’ve never been big on jewelry but when I got with my current girlfriend, I didn’t really have a choice!! She likes to go to various jewelry stores so I’ve seen all sorts sales people. Some nice, and some not so nice. But, Reeds was hands down, the best experiences that I have had. All of there employees are so polite, generous, and just make you feel like you’re part of their tight knit family. Their store manager, Andrea, always greets us with open arms and always does whatever she can to satisfy my girlfriends needs. I highly recommend everyone to visit the Hagerstown location!!!
My fiance and I came in to look at wedding bands for our upcoming nuptials and had the pleasure of meeting lenny. Not only did she manage to find the perfect band for my difficult engagement ring but also a beautiful band for my fiance! She was so patient as she walked us through the financing process, in all Her service was exceptional and we will 100% be recommending them to everyone we know.
I normally don’t do reviews but I had such a great experience at reeds that I just had to share. I was in looking to upgrade my wife’s wedding set for Christmas. Tara made it such a great experience and help me find the perfect set for my wife. She’s going to absolutely love them! Would recommend!
Amazing experience!!! Andrea assisted me like I was the only customer there and took her time in helping me select 6 perfect gifts for my loved ones. She was personable, genuine, and knowledgeable. At first, I was nervous since this was my first purchase at a jewelry store, but I could not be more satisfied with each one of my items! I will definitely be returning to Reed’s the next time I’m looking to purchase any jewelry.
Had to drop off a repair! The staff was so friendly and I’m glad we deal with these Ladies! Hats of to Reeds for hiring such a friendly staff that helps you with just not sales but also the repair side! Will deal no where else but this location! Thank you...
The outstanding customer service provided by every single team member is outstanding! I was shopping for a birthday gift for my mother and my sales person, Tara, made the entire process easy and personable. She was extremely knowledgable and helpful. She also took the time to ask just the right questions to know enough about my mom to help me pick the perfect piece! I cannot say enough good things about my experience!
WOW. I love this place. My fiancé and I went in yesterday to see if they could fix my engagement ring (that was not purchased from here) and to look at wedding bands. Not only are they fixing my ring that he had gotten elsewhere, it’s now insured for life! I also loved their selection so much I ended up getting a new ring set as well. My fiancé designed his ring from scratch and it will be here in a few weeks. The girl that helped us (I believe her name is Lenny I’m so bad with names!) was GREAT. She was SO nice, and she answered all of our questions.. and even if she didn’t have the answer she asked another associate to make sure we had all the info we needed. She listened so well to what we wanted in design and price!! Everyone was wonderful. We will ALWAYS go back there for anything we need, and I am recommending it to all of our friends!
They helped me pick out my boyfriend of 5 years necklace and were super friendly and happy to help me even when I was in my grimy work clothes which at a lot of other places I get nasty looks and snide remarks about not being able to afford anything like this. But I felt very welcomed in the store and now when i come in and make payments of the jewelry I have on layaway the ladys greet me by name!
I was in Reeds the other day Christmas shopping for my sons girlfriend. I was immediately greeted by a young lady named Tara. She helped my find the perfect gift and it was such a pleasure working with her. Will definitely be going back to see her!
Very knowledgeable staff!! The Manager Andrea is always there to help me not screw up and get the wrong thing! Shopping for your spouse is hard sometimes.....Sometimes its good to get a different point of view. I highly recommend this facility 5 star all the way!
Best experience buying jewelry in my life. Makes decision making personable and easy. My sales woman Tara was very sweet and intelligent, quick with facts and opinions! Very nice lady.
DO NOT TAKE YOUR JEWELRY HERE TO BE RESIZED!My Mother took her ring to be resized at this location. It was one of the most upsetting experiences she has ever had at a jeweler. At first the woman behind the counter told her that her diamonds were fake and then she proceeded to test with a device that wouldnt work at first but then did read the diamonds as being real. She asked if the band was Sterling silver, my mother told her it was 14k gold, and the saleswoman put on the receipt to use 10k gold. We will NEVER be returning to that store!
Had a wonderful time at reeds jewelers. Savannah helped me pick out the perfect gift for my mom. She was patient when I couldnt think of what to get and asked all the right question to help me find the perfect necklace and earrings. Mom loved them so much! Reeds is my new go to place for all my jewelry needs.
My husband and I pop into Reeds from time to time, totally on the spur of the moment, and we never leave empty handed! Thanks to their large inventory and beautiful on trend pieces it’s hard not to. Gabby is so helpful and pleasant. She always gives me an honest opinion I can trust. When she’s not there, Savannah is always so knowledgeable and patient with me in my many requests. She even stayed late one night to help ensure I picked the perfect piece.
Andrea sold my engagement ring to my husband, John. Since then she has helped him on several occasions and you can tell she truly loves her job and customers. John has sent several of his friends in to ask for her and our family will be lifelong Reeds customers
Andrea was fantastic and went out of her way to even help get a presentation together for my girlfriend and her new ring. Best customer service I’ve ever received from any business. Will absolutely be back soon, and any service-seeking customers MUST go to reeds - ask for Andrea!
Ashlyn is by the far the sweetest sales woman I have ever met, she is very patient and willing to work with you for whatever it is you are looking for. I highly recommend going to see her for all of your jewelry needs you will be in great hands! Keep up the good work!!!
I came to Reed’s to pick out my engagement ring with my now husband and the experience was amazing. Gabby was absolutely fantastic with going over all of our options. In the end, she helped us with a beautiful setting and my favorite stone that I’ve wanted. Anytime I go to buy jewelry I always make sure Gabby is there to help me!
I absolutely cannot say enough great things about the staff at this store! The customer service is ABSOLUTELY amazing. Each staff member take care of their customers and help to meet their needs in the best way possible. I have been going to Andrea for two years now and she definitely takes her time to get to know her customers and take care of them! She has a very bubbly and positive vibe that she uses to make her customers feel welcomed. I wouldnt trust my jewelry anywhere else.
This is a wonderful store Andrea is always so helpful and very knowledgable. I will use this store for all my jewelry needs. Today I worked with Andrea and Bethany who both answered all my questions and offered great customer service.
I always go to Reeds for jewelry for my girlfriend. Savannah always gives me tips on new items that my girlfriend would love! All the girls are very helpful and always seem happy to see me. They answer any questions I have, and their Reeds credit card lets me make easy payments when I dont have the cash outright for a purchase. Highly recommend stopping in here!
When deciding to upgrade my bridal set, Ashlynn made the process so simple and easy! She did not overwhelm me with options. She quickly picked up on the type of diamond I was looking for and made it possible for me to walk out with my dream ring. This was my first time shopping at reeds and I will continue to shop their for all of my jewelry needs!!
Reeds has been my go to jeweler for many years now, Ms Lenny feels like my own personal consultant for every purchase whether I know what I’m looking for or not at the time. Each visit I’m greeted upon entering or told quickly I will be helped soon. Lenny, specifically, is always personal, professional, and a great for understanding my individual style or wants for a certain look.
Love reeds jewelers. The girls and guy that works there are really friendly. I deal with Andrea with all my wants :) and she always helps me find the perfect item. I love it there! Keep up the amazing work.
Andrea is the best! She is always super helpful in finding me what I need! And the other associates at the store are extremely pleasant as well. I’d never go anywhere else to shop for my jewelery!
We had a great experience at Reeds!! We were looking for an engagement ring. Bethany was awesome! She helped us find the perfect ring and it was even ready a day early! She was very friendly and helpful! Awesome experience!
We have always had fantastic service at this location. Andrea even helped my husband design a custom engagement ring. It is beautiful! You can always expect great service, helpful & knowledgeable staff. Five stars isn’t enough.
Best family owned company. I worked for them for 11 years and I was treated like family. Now I am shopping with all the girls that work there. They are all very professional and treats you like family. I miss them all. Also they have an amazing in house jewelry who can fix your jewelry fast. This company will always treat you like family it’s there number priority.
Reeds is absolutely amazing. My engagement ring was purchased from another jeweler and they have been more than helpful in getting it sized correctly and finding the perfect matching band. The staff is always happy to see me come in for routine maintenance and i feel genuinely cares about my new family. Thank you for caring about your customers!!
I have a great experiences over the years with this location. Lately Ive been buying Pandora merchandise and Andrea has been very kind, patient and courteous. She is a prime example of what customer service should be. I will recommend this location and Andrea to friends, family and coworkers.
I have shopped at Reeds since purchasing my first diamond engagement ring 35 years ago! I love each piece of jewelry that I purchased! The girls that work here are very professional and have great product knowledge. Reeds has had a great staff for the pass 35 years I have shopped.This review is coming from Tammy Needy I am using my daughter email because mine didnt let me sign in.
The staff at Reeds is awesome. We go there for all our Pandora and Alex and Ani purchases. Savannah is always very friendly and helpful, and she does a wonderful job of helping my husband and son pick out the perfect gifts for me! Keep up the good work!
I had a wonderful experience visiting this reeds jewelry store. Gabriella helped me and she was very knowledgeable with the variety of jewelry reeds had to offer! She showed and recommended different pieces to me after I had explained my style and what I was looking for and I was impressed with everything she showed me! I will definitely be back!
I was simply stopping by to take a look at a few pieces of mens jewelry with no intention to buy and I was completely blown away buy the prompt, professional, and friendly service that I received from the staff. Andrea was very helpful and polite and went out of her way to show me other options of necklaces that she could special order for me. She really went above and beyond. Ill definitely be a lifetime Reeds customer from here on out!!
I highly recommend Bethany Ridenour at reeds. She is very knowledgeable and sweet. We have gone to her for my engagement ring and wedding band. I always leave happy. Go to reeds for any of your jewelry needs! You wont be disappointed!
My boyfriend & I were really struggling with what to get each other for Valentines Day. We went into Reeds and had a great experience with Gabby! She was so patient with us! Gabby helped my boyfriend get me the perfect ring & she helped me out with the best idea for what to get him! We were both extremely satisfied! We will be back!
Ive shopped here for years. The quality and customer service is always top notch. Ill be coming back to see Tara soon for more help with my anniversary coming up.
I had one of the absolute worst experiences at this jewelry store around the Christmas holiday. I waited patiently at the Hagerstown store as there were a couple of customers ahead of me. Finally a woman sales associate acknowledged me with wait a minute, (not hello or welcome) I thought she was coming to help me as I waited almost 15 minutes. However, 3 people that were Caucasian walked right in and she helped them immediately. Funny enough they didnt even buy anything. I then approached her and asked why she would help them first when I was patiently waiting for now over 20 minutes to get the prices on two watches. I noticed a Black man walk in and he stood their waiting patiently and not one person acknowledged him. I asked to speak to a manager, who said she was too busy fixing a charm on someones purse. I let them know that it was very clear Minorities are not welcomed at that store. They are not even acknowledged, or treated with common courtesy.I went across the hall to Kay Jewelers where I purchased a $1,000 Movado watch. I hold corporate completely responsible for not training employees to see everyone as equal. My money is just as green. I might have looked young, but Im a successful business woman. I will never purchase anything from Reed Jewelers. Corporate needs to step in, secret shop your own store, so you can see how racist these employees are.
I have been shopping at Reeds Jewelers in their Valley Mall location for many years. All of the girls seem to have a good relationship working together which compliments the shopping experience. Savannah, Andrea and Bethany seem like family more so than co workers.Savannah has always been very professional and does the utmost to make you leave happy with your purchase. You can tell how.much she loves her job. To me they are the only jeweler in Hagerstown.
My family has always had a great experience here! My mother upgraded her wedding ring and has gotten a few surprise gifts from here. Lenny has always been extremely helpful and has made jewelry shopping so easy! I couldn’t do it without her!!!
Lenny and Savannah have helped me with all my purchases. Will definitely be returning. Always a pleasure working with those ladies.
I love this jewelry store! I have most of my Pandora there. All of the staff are great. Bethany Ridenour is awesome! Not only is she very knowledgeable about jewelry, she is super friendly and personable! I would highly recommend Reeds Jewelers at the Valley Mall!
Great customer service! Lenny helped me find the perfect birthday gift to treat myself. Will be back soon!
Reeds is the only place in the mall I trust with my wedding bands. I know when I go in I am going to get the best advise with a caring smile. I also love their pandora collection. The girls have helped my husband many times picking out the best beads to make my bracelet so meaningful.
The staff was great and very helpful.
I love Reeds jewelry... Lonnie is our girl... She know our style.. I brought my husband a ring about 7 months ago and he loved it.. Andrea gave us different options on how we could make our purchase. I truly feel apart of the Reeds family and we will buy all of our jewelry from this store. My kids even feel welcomed on my birthday we stopped in for some Alex and ani bangles and they had cupcakes... You guys rock!!!!
Andrea is absolutely amazing!!! Every time I come into Reeds she is so helpful and kind. I couldn’t imagine going anywhere else for any of my jewelry needs and of course wants!!! :)
I always love coming to Reeds because they have such excellent customer service! Katie has been generous enough to help me and my fiance the past couple times we have been in there and has made our experience with you all so enjoyable. We will continue to give Reeds our business!
Excellent customer service. The employees were very nice and proactive with assisting me with buying my jewelry. I will highly recommend everyone to go there.
Hands down most exceptional service for jewelry in Hagerstown! When I saw a Pandora ring I wanted at another store in Virginia, I rushed home to go to Reeds at Valley mall...arriving just minutes before closing on a Sunday!! Service was as awesome as always!
Staff was very friendly and genuinely engaged in helping find the best piece of jewelry.
All of the employees are lovely, but Tara is particularly accommodating! It’s great to be able to go into a store and feel welcomed.
I went in about 1.5 months ago to find an engagement/wedding ring with my fiancé after just getting engaged. Lenny B. was absolutely wonderful!! She welcomed us without coming and getting right in our face (as so many other sales people do). She totally let me take lead where I wanted, but offered suggestions in noting my type of interest, without trying to push my price range at all. She was personable and friendly, ready to help, and seemed to genuinely care about what I wanted/liked as a person and not just for the sake of making a sale. I didn’t buy that day (went back later to another REEDS closer to home to buy one of the rings she helped me find), but I was so blown away by her service that I had to leave a review, even though it’s late.REEDS itself is also wonderful! Wide variety, good quality, amazing sourcing for diamonds (no blood-diamonds here! Ask about sourcing process—pretty cool; GIA applied), and reasonable prices, including the optional lifetime care plan.We didn’t buy the first time we went in because we wanted to think about it and check some other options, but we quickly determined REEDS was where we wanted to buy, and went back for one of the rings we first saw with Lenny. I’ve had it for about a month now, and it’s been perfect! Great quality, no problems, wear it for almost literally everything! (I chose one of their stackable rings as my wedding band)
Id never go anywhere else for jewelry! From the manager, to the newest employees....they ALWAYS have a smile on their faces, are warm and friendly and greet everyone, and seem to genuinely care about the customers, their budget, and who theyre buying for!!A++ rating! For sure! Truly a one stop jewelry shop.
This store is the best! I wont by my jewelry from anywhere else and Andrea is pretty awesome herself. Shes super friendly, professional and knows just what to show me anytime I come in!
Went into reeds to look for a ring. Katlyn was extremely helpful. She helped me find what kind of ring I liked, great prices, and answered any question I had. Brought my boyfriend in a few days later and she helped him as well. Great worker and wonderful person, made us feel extremely welcomed and not just another person to make money off of.
Ashlyn was very sweet and easy to work with. Bought a nice 10k gold chain and some diamond ear rings. 10/10 would buy from again.
The only place I shop for jewelry! I always walk into friendly, welcoming faces. The staff is very knowledgeable of all the merchandise! I recommend all my friends here!
Gabby at Reeds is the BEST! I always ask for her every time I go in. Shes super helpful and always knows whats on trend. My absolute FAVE!
A BIG SHOUTOUT TO ANDREA AND GABRIELLA!!! They both went above and beyond helping with designing the perfect engagement ring and even got it finished in time for me to pull off a special proposal. It wasn’t supposed to be ready for a few more weeks and Andrea worked her magic to get it to me just in time. I am very particular and they made sure that I got exactly what I was looking for and at an incredible price. I would also like to recognize all of the staff that works at Reeds in the Valley Mall. They were always super polite and friendly to me even though I wasn’t directly buying from them. If you are looking for someone that is very knowledgeable, friendly and will not take advantage of you go to Reeds.
Every time we come to Reeds they make us feel special when we do not have a way to purchase some of the items, but they are great at price matching so we are able to purchase their items. I have bought a total of 5 pieces of jewelry and they are reasonable on the warranty and great with customer service, even the new people who have started. They make you feel welcome and even if they arent sure, their positive attitude and drive will guide you throughout your purchases. All in all, 10/10.
Reeds is a wonderful place, I love shopping with savannah and all the girls there. The jewelry is beautiful and a great quality. I especially love that they have an in store jeweler! Will be recommending to all my friends for their jewelry needs!
Lenny and Andrea are the BEST. They got me approved for the Reeds card and helped me pick out an awesome watch as an early birthday present to myself ! They are the prettiest staff in the Valley Mall inside and out. Will definitely be back for my next watch. Thanks girls!
Lenny’s always the person i go to. She always knows exactly what to suggest whenever i have to buy gifts. She helped me pick the perfect promise ring for my girlfriend. Definitely will tell all my friends to shop with Reeds.
Had a great experience from initially picking out my fiances ring in December to picking out our wedding bands this past weekend . Laura was extremely helpful and provided excellent advice to us. Not only our rings compliment each others in style and looks but they matching sets.
Lenny is an amazing employee. She made me feel right at home and helped me pick out a few Pandora rings. Definitely coming back to see her.
Hagerstown store has a great team. Have always been treated good. Even while extremely busy they make sure to greet you and then get to you as soon as possible. This is definitely the store i always go back to!
Reeds in Hagerstown is the only jewelry store I will shop at. They have the best customer service. They are always so personable and remember who we are and what we like. They work really hard to make sure we are happy with all of our purchases.
I am extremely happy with the work and overall experience they took with my needs. Im happy to say Id go back again for all my Jewelry needs.
My husband recently purchased a new wedding set for me for our 20th anniversary from Reeds in Hagerstown. We had the opportunity to work with Andrea and she is amazing. She goes above and beyond. We have been back several times since and every time we have received nothing but excellent service from Andrea.
Tara and Kaitlyn were so sweet and made me feel comfortable while helping me pick out a chain for my boyfriends anniversary. Will definitely be recommends both of them to my friends!
Savannah is the best! She goes out of her way to ensure that you have the best experience shopping at Reeds. I highly recommend asking for her when you stop by.
Andrea and Tara helped me find the perfect gift for my unique “she’s not my girlfriend” but I want to buy her something nice situation without judgement! Highly recommend!
Great service! Employers are very friendly and helpful! Keep up the great work! Great Job Andrea for keeping your staff on track....
The staff do a great job helping their customers. I bought my wife’s rings from there and she is very satisfied with them.
My husband and I have gotten all our wedding jewelry from Reeds and continue to do business with them because of their family friendly like atmosphere and their willingness to make customers happy! I have had my ring sized and dipped and have never had any issues, my husbands ring was discontinued and unable to get his new size, there was no issue allowing him to chose a different style ring to accommodate our needs. They carry Alex and Ani which keeps me coming back for more as well 👌🏼
Jill is my go to girl in this store! My fiance bought my ring with the wonderful help of Savannah and since then we were introduced to Jill as well. These ladies continue to go above and beyond for their customers and we are always treated like family! Love them and this store!!
I love this store. I always go to Jill. I highly recommend going to her. She knows her stuff and is always enthusiastic about her job. Love her to death!
Being here is more than being another customer in another store! There are always smiles and encouragement coming in and out of the doors here! 10/10 would recommend stopping in and saying Hi to the amazing staff!
I LOVE the staff pat Reeds! They are so helpful and are not pushy. High quality jewelry with higher quality staff