Brandon was great! He was prompt and was very polite. Definitely knew what he was doing? He came in run the diagnostics on Monday and had the brakes installed on Tuesday! The price was very affordable! Great company and would definitely recommend to anyone!
I couldnt be happier with the ease of using this service. Tech was efficient, knowledgeable and helpful in explaining existing issues and repair options. Oh yeah, and the price was very competitive. I would definately recommend Nu brakes to my neighbors
NuBrakes did a great job of installing new brake pads. It was VERY affordable and finished quickly! I would definitely call them again when it time for more services!
HIGHLY recommend!!!!!! These guys are awesome. From the very beginning it was so easy to get a quote and schedule my appointment. Didn’t even have to make a call, everything was done over text. I was unable to be present during my appointment but was able to make arrangements with their technician Steve to make sure he had keys to my vehicle. Steve kept me updated via text every step of the way while he was working, even when my car wanted to be difficult! He is awesome!! Very easy and convenient, and awesome customer service! These guys are great!
The tech that came to my house was very polite. And helpful. They gave me a quote over the phone. I was pleased that did not change when the work was performed. Excellent workmanship and very knowledgeable tech i will continue to use Nubrakes in the future.Thank you so much...
This is the first time I’ve used NuBrakes. The Technician arrived on time was very professional and knowledgeable. He did all the work in my driveway at home.I also got a Great price also on my brake pads and rotors for my Audi A8
Steve was wonderful. He came to the house and was upfront and honest about all services that could and would be rendered. He didnt try to oversell for products not needed and was professional the whole time. The service was fast and of excellent quality. We would definitely recommend him and this company to any who asked. Thanks again, we will be asking for him again in the future!
Matt in support was very communicative. Setting up appointment was super easy. Brian text me in his way, when he arrived and when he completed brake/rotor replacement. Took less than 30 min. In my own driveway!! Quote was given up front. Payment taken at end of service when I was satisfied. This is my second time using NuBrakes and will do it again!!
They showed up in a timely manner within the time slot they said.He went over everything he was going to do and did not try to upsale me on things I didn’t need. I paid exactly what they quoted. They also finished quickly
Michael was Excellent Technican, very Professional. Found my issue in 15 minutes, instead of needing brake pads, it was $30 break sensor. Thanks Again Nu Brakes. I will use this service again. Awesome experience, they came to hotel I was at.Barry / Aubrey, Texas
Very happy with the service and professionalism I received from NuBrakes and Technician Randy. The price was unbeatable. I will be using this business again in the future.
Holy Exceptional Service! From the beginning to the end, I have not received this kind of impeccable customer service and a job well done. Excellent communication skills. Such a easy and convenient process that was a better price than many competitors where you have to go to. My Tech. Michael was nothing short of awesome. Walked me through every step and he is a true professional. I highly recommend NuBrakes to anyone in the DFW area!
Ive had a mystery noise since returning from a week-long road trip. Assuming it was a rock, I had hosed out my tires as best I could, but the noise persisted. Lee reached out to me two and a half hours before scheduled time letting me know that he was available and could come sooner, if that worked for me. I was just sitting in meetings at my home office, I said he should come and he showed up within 5 minutes. I talked about my mystery noise and my remediation efforts. He checked everything out, recommended I replace my rear pads and rotors and he would let me know about my front set. He checked and left the decision up to me regarding the front set. The price was so reasonable, I bit the bullet and had him give me all new brakes and rotors all around. He was done in about 45 minutes and presented me with the cutest little pebble that had been wedged between my vacuum plate and rotor.My other option to using this excellent service was to get out of bed at 6:00 a.m. on Saturday morning and go wait down at Firestone to see if they could work me in sometime before lunch to check and see if there was a rock. And that certainly wouldnt have solved the issue that Ive had the car for 5 years and have never replaced the brakes.I really cant see using any service other than this service for my brake needs. Thank you, Lee, and thank you Nubrakes!Oh, and Lee said it was a good company to work for and a lot better than being in a shop all day. I think if you have mechanic skills, you should probably check them out.
The guy on the phone was polite, my technician was professional. They did a timely job. Id definitely recommend them if anybody is needing brake work done.
Im very pleased with the service. The mechanic was here ahead of my scheduled appointment which was great. He was very professional and it didnt take him anytime at all to replace my front brakes and rotors and it was a very reasonable price. Its safe to say I will definitely be using NuBrakes again. Great job!!!
First time customer. Phenominal experience. Came to my work and did it in the parking lot. Only 30 minutes for pads and rotors. Then the bill was $25 less than the quote. Definitely recommend.
Nubrakes was fantastic and the tech Brandon was great. Ridiculously easy and work was performed at my place of business. High praise for these folks.
The service was very professional and Chaz only did the work that was needed. I appreciated that they used premium parts. I would definitely recommend Nu Brakes to others.
Set up was easy, tech was early by request, explained what he saw and recommended what he thought was the best value and did the work right in my driveway (no waiting in the auto shop lobby). Brakes work great and I feel safe stopping again. Don’t know why, if you need brakes, you would use anyone else.
Very professional and punctual. Enjoyed my experience immensely. I will recommend the service to family and friends!
I was a little skeptical at first, but I couldn’t of been more pleased with the service. Eddie was professional and the service was awesome. I will definitely use them for our other vehicle when it comes time to change the pads on our brakes. It was so easy. No hassle of dropping of your car and sitting in a service shop. Definitely a great experience!
NuBrakes came up in my Google search as one of the best brake repair services in Cedar Hill and they definitely lived up to the rating!! Excellent service tech, easy to set up an appointment, great communication and an accurate price estimate (no add on fees). I highly recommend NuBrakes for convenient repair!!
Pablo showed up early for our appt time to replace my front brake pads and rotars at our apt. Checked the back to make sure those were OK. Quick and professional service, and so convenient! Highly recommended!
Very quick experience from first all Sunday to being installed Tuesday morning was great, convenient. Done right at my house while I was working. Lee the tech was very courteous, knowledgeable and efficient.I am very happy that I found NuBrakes on google. Beat decision I made in a while.Thank you for what you all do
I needed my brakes fixed ASAP, and NuBrakes was able to help me. I contacted them and was able to get an appointment the next day. Their prices are fair and the work was done quickly. It was also convenient for them to be able to come to me, which was the best part of it all.
This company was easy to use. I called and told them the work I needed done. Taylor was very professional and friendly. I received an immediate quote that was followed by an e-mail with it in writing. We agreed on an appointment time and gave them the address the car would be at. Steve was on time explained what he was going to do and got right on the job. He was excellent. Quality work. I will definitely use them again
I had the best experience with NuBrakes! This was my first time using this service but they are fantastic! Technician Eddie came out to assist me and he went above and beyond to ensure the job was done ring and in a timely manner! I will be recommending to all my friends!! I am also using them again in the future!
Chaz was very Professional and knowledgeable. Communicated to me exactly what my car needed and took care of the issue really fast. Also advised me of a couple of other things I should have done to my vehicle to keep it running smoothly. I appreciated him going above and beyond in his customer service.
My brake technician was professional and honest and even saved me some money. The service was very fast and the overall experience was fantastic. I will definitely use them again.
Randy was thorough and walked me through the whole process. He told me what was needed and did what I wanted. Im very pleased.
Tech arrived a little early and was quick. Did not try to sell something I didnt need. Would recommend to anyone.
When Steve showed up he was very friendly and professional. He did a brief inspection of my brakes and determined that I did not need any work done at the moment. I appreciate this kind of honesty and professionalism. He did not try to lead me astray and that is commendable. I will most certainly use NuBrakes when it is time for repairs.
What a time & money saver! Never had to leave the office, just showed where truck was parked, and 2 hours later entire brake job was completed! I defiantly can recommend Nubrakes for anyone who hates the hassle of repair shops! Great Job Guys!
Did A Great Job!!! couldnt ask for more would recommend them a 100%Being from California Im not used to such great service. Thanks Again
My technician Pablo was very professional and thorough. Arrived on time. Is finished very quickly.
Was looking to get brakes done on my vehicle as I have no extra time in my busy schedule. Located then in the website. Contact was made with easy form and almost immediately I was contacted by staff. I live just a little outside the normal service area and they made arrangements for me. Scheduling was super fast and easy! Day of appointment The tech arrived and went over the job. Even saved me from purchasing rotors I did not need. If you can get Brandon, very knowledgeable and super fast! I would recommend these guys to everyone.
All the way around great way to get brakes fixed as apposed to going to a traditional shop. Brakes can be done anywhere, they came to my home but will also go to your work. Getting the appointment was easy and they kept me in the loop via text and email, price was slightly lower than traditional shop quotes and they used really good quality brake pads and routers. Finally, Chaz my technician was very well spoken, professional, and knowledgeable. I knew only my front brakes needed repair and that’s what he recommended. Chaz didn’t try to sell me something that was not needed. Thanks Chaz and the entire team. Keep up the great work.
Great service, quick and convenient. Michael was early, which made me happy, but also he was able to spot a serious problem with my ball bearing on one of my tires. That part was expensive but considering how quick and convenient it was to get both brake pads, rotors and one ball bearing all done in my parking lot. Absolutely worth it. 10/10 would recommend and I will happily go through them again for brake work
Honestly the service was great! This is the most convenient service ever. I got my brakes fixed while I was at work and I love the no BS policy. They inspected all my brakes and told me exactly what needed repairs and how much everything would cost exactly. I always hated taking my car to the shop for one thing and then being told I need to replace 10 other things! Definitely will be requesting my future services from this company.
I had a little issue at first with booking the appointment, but they were on top of it and able to fix it professionally and quickly! It’s so convenient for them to come out to YOU, and it was the quickest service I’ve ever had done on my car before! As well as extremely affordable!!! Will definitely use them for every brake service I need!
Michael sent me a text when he was on his way, which was nice. I was given the price before he started working so there were no surprises. It was really nice to have my brakes done at my house instead of going to a shop and having to wait there. Michael was fast and proficient. He worked on my wifes car and I will definitely be calling NuBrakes when I need brakes on my truck. I had a great experience!
Absolutely FANTASTIC service! I left an inquiry online at 1:20pm and within minutes received a phone call to schedule for 5pm. The guy on the phone was super nice and upfront with pricing and policies. Then at 3pm the technician texted me that he was in the area and could come within 20 minutes. Michael arrived at 3:20 and was incredibly friendly and quick. Finished and left by 3:50. I would 100000% recommend them to anyone. They made it so much easier because I didn’t have to drag my young children into an auto shop and was able to let my baby keep napping while getting my brakes taken care of. It was the best car repair experience I’ve ever had.
I had NuBrakes come out and take a look. It turned out the brake system was fine. I didn’t need any repairs, and the technician explained what was going on. This is a great honest company! I appreciate the service and the honesty. When I do need brake repair, I already know who I will call!
Showed up when scheduled and worked performed quickly. Pablo was very friendly and professional. Checked out rear brakes after replacing front and advised they were in good shape. Did not try and up charge anything. Would use again and recommend to friends and family.
Brandon was very attentive and helpful and was there before my appointment time! I was very pleased with his knowledge and services!
This my first and, I should say, best experience with NuBrakes. The appointment was made in a professional manner and the mechanic arrived slightly ahead of time. The brake work was performed in an efficient manner. Overall the fee was reasonable. I highly recommend NuBrakes for those interested in bake work on their vehicles.
Derek was not only fast and efficient but did a good job on my car! Thanks for the good service
They came to my place of employment and replaced my breaks. The gentleman was very friendly and pleasant. He did an awesome job and he did it pretty quickly; I was really impressed. They are so much cheaper than the car dealership, about $135 difference in coat. Did I s, they came to my place of employment. Can’t beat that with a stick.
Derek is great, very cool dude and very good at his job. I heard of this business through my dad who used them for his truck, and Derek was the one who came out that time too and he had good things to say about him and they were on top. I will be using this company when I need my brakes worked on from here on out, and hopefully it’s Derek who’ll be helping me out! :)
Pablo was on-time and professional in the rain, no doubt. Completed an inspection and installed the new pads on my 2017 Chevy Silverado and I was back on road in under an hour.
Fantastic service and professionalism from the 1st contact I made to NuBrakes. They explained charges and services in detail. Easy to schedule an appointment and they arrived on time. Lee was my technician and he was amazing. Brake pads replaced and no issues. I would HIGHLY RECCOMEND NuBrakes and they will get my business moving forward. Thank you.
What an awesome company! They got me an estimate and were able to get my wife’s car fixed in under 24 hours! They didn’t have any hidden cost, they didn’t try and up sell me on anything! Super friendly, Brandon was awesome and very knowledgeable! Will be using them from now on!
Steve came to my apartment and went straight to work, no gimmicks, no sales pitch, just honest and good quality work! I recommend them to anyone needing good honest work done!!
I took my car to the dealership and they told me I had to replace my brakes and they were going to charge me twice as much as NuBrakes. Besides the price point the service was impeccable and so convenient! Eddie answered all my questions and was super efficient. 100% would recommend.
Pablo was amazing! He was early and finished in a timely manner. Loved chatting with him and will continue using this company! It’s great being able to get repairs wherever you’re located.
From start to finish, excellent communication! Arrived on time, completed the job right in my garage! Better than sitting around for hours at a busy shop of trying to get a ride home and back to pick up the car. The Best part it cost less than what I was quoted! Shows the companies integrity.
They were very professional. They explained the service in great detail before proceeding. Overall I was very satisfied with the quality and speed of the work. It took roughly 30mins from start to finish for brake pad replacement. I will be using their services again and recommending them
Brandon was extremely helpful in diagnosing and explaining to me what was going on with my brakes. He was on time and performed the repair in a very timely manner. Could not really ask for any more. I will definitely be using NuBrakes again in the future.
I will use this company whenever needed. The staff(every single one I spoke with) are polite, friendly and knowledgeable. Mechanic was honest from the start and didn’t try to sell things that weren’t needed. The only complaint I have was with Mother Nature for being so hot for him to work in. He did take short breaks to cool off and that made me more comfortable while he worked on our car. The time it took to fix was quick and convenient. Felt great not stressing over dropping it off somewhere and waiting for a call that it was ready. It was very convenient for my current situation. I will say we saved a incredible amount of money and time by using this company. If I could give them 10 star rating I would.
They drove to my work and fixed my brakes right there. He didnt do any with without my permission and did a great job explaining why I could wait for rotors if I needed to. He wasnt pushy and didnt try to sell me on things I didnt need. The price was very fair especially since he came to me. I would definitely recommend them to friends and family!
Chaz was honest and did amazing job on the front brakes and rotors installation. NuBrakes uses high quality parts. Yes, I did see the parts for myself. I will call a for service again. I HIGHLY recommend using NuBrakes.
Excellent brake service at an excellent price. No upselling, no surprises. Speedy service. The technician and the staff were uniformly pleasant and polite. This is my new go-to place for brakes!
Brandon was the tech. He came out early, took his time explaining, and didn’t push anything extra. I’d definitely use NuBrakes again anytime. Highly recommend
We are very pleased with the service. The technician was friendly and knowledgeable . We definitely recommend Nu Brakes.
Quick and easy!The best price I found after calling everywhere!
Eddie from NuBrakes showed up at my house on time, did a quick honest assessment, and then performed a rear axle pad replacement in about 20 minutes. He even let me know that there was a slight oil drip under my car as a result of the oil change another company did on my car the day prior. NuBrakes employees are very professional and do not try to sell you on what you don’t need, only what you do. Big recommendation here!
My recent experience with NuBrakes was most satisfactory. My tech Derek was on time, courteous, patient and competent. Derek came prepared for the worst but found my issues to be lesser and fixed what was only needed. So I got great service at a great price which further built my trust in NuBrakes. I personally would recommend them for they fit the bill for this customer that cares for his 94 yr old mom and finding time to go to a shop just does not compute these days. Try NuBrakes especially if you are short on free time.
Nu brakes did an excellent job. The tech was very good at his job and explained things to me. I would diffently recommend them and would use them again. They were very reasonable with there costs.
Lee McDonald that repaired my brakes was awesome! He was on time, communicated with me from the beginning before he was on his way from the final explanations of what he did, the warranties ect. He was very professional from the beginning to the end. This service that Nubrakes provides is excellent. I didnt have to wait in some shop waiting for my brakes to get done. The prices is competitive and It freed up so much time for me.
They were prompt in scheduling and returning my call, getting my quote and answering my questions. The tech arrived early, worked quickly and was extremely professional. It was great value for money. They didn’t try to oversell me. I couldn’t be happier. I will definitely use again.
Steve was very cordial and professional. I highly recommend this company!
Randy the technician was very professional and explained what the issues were, and got us back on the road Very convenient, as they come to your location and it takes about 45 minutes to complete.Great value and service! Will use again!
This was my first time using a mobile repair service, and I was not disappointed! They were fast, professional, and overall, affordable. This company was super helpful from start to finish. Would definitely recommend!
Brandon was very professional and on time. He took the time to show me that my rotors were fine, which I was told by Pep Boys that I needed to replace. Brandon saved me money, did a great job, and did it quickly. 10/10 experience and I would recommend this company to anyone for brake repair/replacement
The mechanic that came was friendly and knowledgeable about the work to be done. He explained about the repairs needed in easy understood way. Very pleased with this service..
Pablo was awesome! Thank you for accommodating a Sunday Morning repair 🤘
The service was extremely quick. I’m very pleased.
I am really super pleased with the service. The tech was on time and very friendly and professional. I got text message notifications with every step of the service as well as detailed explanations of the state of my breaks. He even happily answered my curious questions of how the breaks worked. Everything was completed, tested and I was road ready in an hour and a half, and it cost me less than going to a brick and mortal place. I would highly recommend this business.
If you can get Steve as your mechanic, DO IT!! I felt comfortable with him (he was friendly, professional, and patient) and he took the time to educate me on my options and why I had those options to begin with. Even calling and making this appoint was easy. And compared to what a dealership was prepared to charge me (they exaggerated my car’s issues and inflated the prices) I saved well over $1000 today. Steve, thank you for your integrity!
Brandon is top shelf! Professional and hard working, I was amazed at how quickly he completed the work. Everyone I dealt with had a positive attitude and easy to work with from scheduling to completion.
The process was easy to schedule and the technician Brandon did a great job explaining the diagnosis and did the break job masterfully. I did a quick test drive around the block with several stops and the breaking was smooth and secure!, this was the second car Brandon did and my son said if he didn’t know better, it was like driving a new car!
Eddie was the tech he was very informative and very polite. He came out on a day that was stormy to repair my daughters brakes. Very good business ethic. Great service
Mike was my technician today, he was quick, informative and efficient! This small company is doing EVERYTHING right, and offered competitive pricing for my new brake pads. I would 100% recommend them for your services! The fact they come to you is the best thing ever.
Nubrakes was amazing I called to get a quote and they asked me questions on what I was experiencing and told me my quote over the phone and made scheduling an appointment easy! Brandon the technician was really nice and even showed me pictures of what my brakes looked like and what they are supposed to look like and walked me through the whole process he even let me test drive my car before he left if there was still any concerns I had. Definitely recommend them for any brake repair you need!
The entire process from beginning to end was professional and a good example of awesome customer service. I would recommend and use them again. Now I see why they have great reviews. Randy did a great job when he arrived and went the extra mile to educate my daughter on her brakes. Thank you Nubrakes!! You took the stress out of getting the car repaired and I didn’t have to leave the house.
We have used Nubrakes for our company vehicles. Never have been disappointed.
Awesome experience! Aways went to a Big name auto shop! Nu Brakes is a game changer - Service, Price, Professional! Chaz was amazing! No up - sell! Bravo to NU Brakes!
A whole lot faster and cheaper than the dealership would have been.
Wonderful experience. The mechanic actually showed up early. He was polite and did a great job. And the price was reasonable. I will definitely use them again.
Michael was great! He arrived early and was very professional and quick. I actually shopped around and NuBrakes is by far the best company to go with. Definitely will be using them again in the future.
Michael was very professional and quick with the service. He did not try to up-sell me anything and was knowledgeable when asked about parts. It was a quick service and very well worth it.
My experience with NuBrakes was the best car experience that I’ve had by far! Excellent customer service by the agent Sebastian who made the appointment process seamless and Brandon the car technician who was very informative, professional and knowledgeable about the break system for my bmw. I received high quality parts and it was way less than I would have paid anywhere else. Top labor by the tech Brandon and a better overall experience than any physical mechanic shop I’ve been to. This was the first time I used this brake service and definitely won’t be the last. I recommend NuBrakes mobile repair to everyone.
Excellent service, Brandon my tech was early and very professional. He left me with all my questions answered and feeling like I definitely got the best service.
Called them out for brakes but they weren’t needed as of yet so they let me know this and told me I could call them back out whenever I did need them. That’s awesome. They didn’t fix what wasn’t broke, honest business for a change.
Came to my work on my schedule. Let me know exactly what I needed and could wait on. No pressure and very professional. Would recommend them to anyone looking for quality work at a good price.
Great service! Brandon was available earlier than the schedule appointment. Which was very convenient and he was very professional and he did a great job overall.
Great service! I requested an appointment on a Thursday morning and had a technician out by that afternoon. He was prompt, friendly, and great at communicating what I needed and why. It took only about 45 minutes to replace front rotors and brake pads. I loved that I didn’t have to sit in a waiting room at a service station but instead in my own home. Would highly recommend and will use again.
This was my first time using this service and now I’ll never go back to waiting at shops for vehicle service!! Would highly recommend!
Great experience. Brandon is great at what he does!
Very pleased and highly recommended. From quote to aetting the appointment the process was quick and easy. They showed up on-time, finished quickly and did a great job for 30-40% less than competitors.