user
Southtown Audio Video
75 Lake St, Hamburg, NY 14075, United States
Appearance
Southtown Audio Video

Comments
Ka
Review №1

Kathleen was so helpful and did her best to take excellent care of us. Brian was awesome and got everything working very well for us. They were very pleasant and professional. My husband and I appreciate the great service we received and would recommend them highly to all our friends and family. I feel we got great quality an am extremely pleased! Thank you so much.

ed
Review №2

Recently we redid all of the media in our house. We upgraded TVs, sound systems and security. Southtown Audio was able to quote and complete the project within our budget and time frame. Heather was very helpful giving us great ideas and putting the project team together. We are loving all the new systems. Jake & Mike are quite the team. I enjoyed working with them. They were knowledgeable, understood the project, cleaned up after themselves and were patient with all our questions. The project went as I envisioned and we are already enjoying music throughout the house, learning all our new apps and being thoroughly entertained.Thank you for turning our vision into reality!

Pa
Review №3

This company and employees went above and beyond getting my new Sony 75 inch tv to fit in my space. The crew was fantastic and I cannot give them enough credit for a wonderful job.I got my first large Sony tv 15 years ago from them, and will always go to Southtown for all my tv needs.

Wa
Review №4

Friendly staff and very helpful

Su
Review №5

We have been a long term customer of Southtown Audio Video, 25+ years. Their knowledge and expertise has always guided us to the best product solutions for our home. Customer Service is exemplary. They are our go to vendor for electronics and new tech. Highly recommend them. You will be glad you chose Southtown Audio Video.

Ro
Review №6

Southtown AV has been an exceptional help to my business. They have come up with solutions to any of my technology questions and have gone above and beyond in terms of their customer service along the way. I highly recommend their services to anyone. Thank you for all of the awesome systems you have set up in the office.

Mi
Review №7

Awesome group of professionals. Our go to partner for audio and video solutions for our Clients.

Ga
Review №8

I had a system for managing my equipment bought at Big Box store. Has been a disappointment from day one and now that it is a bit older, I have the privilege of having to pay for tech support for each visit. Not any more!! I made the decision through a friends referral to try Southtown Audio Video. Could not be happier. Heather recommended all of the various components I needed to update my system and fixed every problem I experienced previously. Jessica came out and installed everything very professionally and explained it all very thoroughly.I nosed around a bit on costs and all of their pricing is the same or reasonably competitive. When you add up the notion of dealing with real people that really know their stuff, its just way more totally cost effective to deal with a great company like this. Over the long haul I expect this will be a great system from a super company. The fact I have real people to deal with for questions and issues is huge.

Mi
Review №9

Thanks Jess!We had a minor hiccup with our video security recently. Southtowns AV installed it eight or ten years ago and it has been running 24/7 ever since. Recently, I mentioned to Heather that one function of the software wasnt working correctly. Jess was on site the next morning addressing the problem. Although the glitch was hardly mission critical, everyone handled it as if it were their top priority. That is great customer service!

Bo
Review №10

Love the owners

Information
19 Photos
10 Comments
5 Rating
  • Address:75 Lake St, Hamburg, NY 14075, United States
  • Site:http://southtownav.com/
  • Phone:+1 716-648-6565
Categories
  • Audio visual equipment supplier
  • Audio visual consultant
  • Electronics store
  • Home theater store
  • Home audio store
  • Video conferencing equipment supplier
  • Video conferencing service
  • Video duplication service
  • Video store
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Women-Led:Yes
Similar organizations