Top notch from A to Z!! Not only is their work flawless, their office and shop clean, but their staff is amazing. I’m now a life long customer and will always refer them to anyone in need.
I couldnt be happier having chosen Hamden for my collision repair. Everyone involved in this operation, from the front office team to the repair technicians was a joy to work with. They added some much-needed humanity, compassion, and professionalism to an otherwise stressful moment in my life after a major accident.My car looks and runs good as new, and the communication throughout the estimate and repair process were fantastic. I am forever grateful to the team here for their kindness and stellar craftsmanship
Had my SUV repaired for body damage. They gave me the repair estimate (for insurance purposes) immediately upon request. Completed work was excellent and fast. I was updated on the progress of repairs every step of the way. They followed up my insurance claim. They even shuttled me from the shop to the house and back again. They made everything so easy for me. I highly recommend Hamden Auto Body.
My brand new van got scratched all over by a metal shovel (don’t ask!). I came to this business crying. They worked with my insurance company and the rental car company so I didn’t have to worry. They took meticulous care of my van and it came out looking better then new. During the process, they texted me to tell me what step they were on. I was able to call and text with questions, and they responded very quickly. They were always kind and courteous, treating me like their most important customer. Great experience. Highly recommend.
Best auto shop in Hamden! I go all the time
The staff were incredibly kind and helpful, they kept me updated every step of the process, and were always willing to answer any questions and concerns I had. They also worked very hard to get it done as timely as possible and helpful in setting up a rental in the meantime.The work on my car was also done perfectly and they even gave it a good clean inside and out. They made my first accident and body shop experience the best it could be. Absolutely 100% recommend this body shop, you wont be disappointed.
I went for an honest opinion and got exactly that
Friendly peopleQuick estimate
My neighbor hit my car, so I took my car to Hamden Autobody after reading all the good reviews...so here’s another one! The team there exudes a culture of genuine customer care that harks back to a bygone era. From the initial repair estimate to picking up my finished car, they took care of absolutely everything in the repair/insurance process; including navigating a couple of inevitable curveballs. They were courteous, flexible to my schedule (Christmas/New Years), did the repair timely, sent me near daily text updates, and gave me back my car as if the accident never happened...maybe even a bit better. Thank you Katie, Oren, William and team for your quality work.
Everyone is always so nice and helpful here. My car is ridiculously unreliable but I know I can always bring it to them. Having my car continuously have issues is frustrating but Oren makes everything as easy as possible and always takes the time to explain things to me.
I had a truck back into my challenger with its tow hitch. I walked in not really knowing what to expect, but I was very pleasantly surprised with the inviting and friendly attitude of the employees.They were very professional and worked on schedule. They gave me my car back as promised, like it just came off the dealership
I recently had to bring my car to Hamden Auto Body to have some damage repaired to my car and could not have made a better choice to do so. From the first day I stopped by to get a quote until the day I picked up my car I was afforded a very professional experience. From coordinating my rental car arrangement to updating me throughout the entire process via text messages I was extremely pleased. Most of us dont look forward to having to visit a body repair shop but my experience with Hamden Auto Body sure made the best of an inconvenient situation. Thanks!
Mainly needed my front bumper replaced and a paint job. Had to pay out of pocket and the price was fairly the same as other collision centers in the area. They did a very good job except I’m just realizing that there’s white stuff stuck to the hood of my car from the paint job. :( Thought it was dirt before but after a few washes it’s still there. Other than the white stuff being stuck everything else was fine!
Very courteous and personable.
I got into accident right after 3 weeks I got my new 2020 Benz GLC300. Now it’s like brand new again. The workmanship is seamless. I like how they updated the status via text every day. They are very professional, reliable and friendly service. They even washed and vacuumed the whole car. Highly recommended.
Very pleased with the repairs done and appearance of the car. Totally astonished and thrilled the car was vacuumed and wiped inside! Did not expect that!Customer contact was very pleasant and efficient and also made interface with interface with rental company and insurance company seamless.Text notification of stages car was in very helpful. Nothing was hidden.I have used this shop about 3 times and service and results have been consistently great.I give them 5 stars and would definitely recommend this shop to friends.
My daughter had a person hit her and take off back in May and i used Hamden Auto body at that time but this time someone rear ended her in traffic while they were distracted so once again off to Hamden Auto Body. Victoria was awesome from the start and all the way to the finish product with constant updates and phone calls to keep my informed as to where in the process the vehicle was. The team is very professional and works hard to make sure all the schedules, rentals if needed and delivery of a finished product is hassle free. I would recommend Hamden Auto Body to everyone. They are my go to body shop. Thanks for a job well done.
Extremely satisfied! Wonderful job done by the teams all across the board. Everyone had pleasant attitudes and was patient with my questions. I will recommend Hamden Auto to others!
Someone hit my car on 2 different occasions and i decided to give Hamden Bodyshop a try. Now when i tell you the professionalism is off the chart you might dont believe me.But if i had to rate them out of 10 theyll get 20 from me because simple fact your car is treated as if it was theirs down to a Tee. Thank you guys were family now💖💖💖
Hamden Auto Body does a great job, and Im amazed at what they can do w/ damaged cars. My 2014 Accord has been hit from behind and T-boned, but HAB does their thing, and my car looks like it rolled out of the showroom each time.
Every aspect of the service was perfect. I was able to have the estimate of the repair done the day that I called, and the estimate was complete in about 20 minutes. Everyone that I interacted with was great to work with. You will receive an email as your car is making its way through the stages of repair so there is no wondering how everything is going. The repair was completed on time, 2 days, and at the estimated price. Everything was perfect they lived in to all of the previous great reviews.
My experience with Hamden Auto Body was nothing but impressive!! From the start they took charge with contacting my insurance company and handling all communications with them. While they did that, they always updated me with what was going on and where we were at in the process of fixing my car! Extremely responsive, professional, and all around great experience!
Hamden Auto Body turned a stressful accident into a great experience. Wow, I was very impressed with both the craftsmanship and the customer service I received from them.The great experience began right from the start when they arranged for me to pick up my rental at their shop, so my drop off was virtually seamless. Further impressive, they got me the same make and model rental that I normally drive. Ive heard a number of friends complaining that they end up renting a smaller compact when they arrange for the rentals on their own through their insurance company, but Hamden Auto Body worked it all out for me.All along they updated me with timely information about the status of the repairs, along with the estimated completion date. How happy was I that the car was actually finished 2 days early!Better yet, the car looked better than new when I picked it up. Not only did they repair the damage, but they cleaned up the entire car inside and out!Everyone at Hamden Auto Body was great to work with from my first phone call and culminating with when I picked up the car.A great family owned business! I give them the highest marks.
Hamden Auto Body has come through for me again! Big or small jobs they deliver the same high level of service, professionalism and craftsmanship.In the past, I’ve needed major body work done due to accidents and I’ve always been pleased with the quality of Hamden Auto Body’s work.This time, I bought a used car that had the trim piece that sits in the rain gutter on the roof missing. I was hesitant to call because I didn’t know if they bother with small jobs and I didn’t want to spend much money to get it fixed. Yet, if I was going to fix it, I wanted it to be done by a professional. I knew my car would look much better with the trim piece installed and I was also a little concerned that other damage might be caused if I continued driving without the trim in place.Well, I called Hamden Auto Body and they ordered the parts needed without me having to go into the shop. Then, I stopped by during my lunch hour and they took the car into the shop and installed the piece in a short amount of time.I was able to wait in their newly designed front office waiting area and catch up on the latest entertainment news. Did you know that Neil Young married Daryl Hannah? I wouldn’t have put those 2 together! It was a comfortable waiting area and all the employees were very pleasant as they passed through.In the end, the car was fixed with very little inconvenience to me. The price was reasonable and in line with what I expected to pay. The car looks great all around now and I’m glad I called Karl at Hamden Auto Body in Hamden CT.Based on my multiple experiences, I give Hamden Auto Body my highest recommendation for both major and minor body repairs.
I just bought a 2015 Nissan Altima less than 2 months ago. The lovely wildlife of Hamdens Rt 40 connector strikes again and brings my first repair. I stopped in for an estimate to shop around after previous place didnt appeal to me. Even with COVID, the staff was extremely polite and efficient, making the process quick and stress-free. I went in to this expecting the worse, and though when all was said and done the amount of work needed was surprising, the estimate was not knowing insurance was covering it. From the moment of drop off to when the repairs were complete, the communication was fantastic. They send texts with updates as to when things are taking place and completed. The only complaint I would have would be the length of time. I was quoted 8 days and it ended up being 13 days, obviously being closed for one of those days. Luckily I didnt need to rent a car but if I had, the cost to rent would have exceeded my bill with deductible. If your insurance plan doesnt have rental coverage, plan rentals according so you only have to rent on the necessary days to avoid unforseen circumstances. It was at no fault to the body shop as the insurance company took 3 days to get there and a part held up the completion causing the delay. If you can plan a ride or sharing a car in the household, Id recommend it over renting unless its covered. In the end, the car looked better then when I bought it and they took ever step necessary to ensure there was no return visit. I am extremely happy with the professionalism of the staff. They dont brush you off just to get their payment. I would absolutely recommend this business to anyone, especially anyone who is unsure about a body shop or first time repair victims. They arent rip offs and produce amazing quality work. The women at the front counter are extremely welcoming and do not brush off your questions or concerns especially once they have your vehicle. The man who inspected my vehicle was honest and efficient. Initial quote was $500 less then a previous quote from a different shop and while comparing he pointed out a part that was just extra work and not needed. Once the insurance adjuster got a hold of the claim he added about $1000 worth of parts and labor which was more about ensuring a thrurough and complete job, wouldve happened anywhere and its on their dime at that point so who cares! I will be returning for future work and upgrades to my newly purchased vehicle! Thank you Hamden Auto Body for making my first body repair as simple as possible!
Excellent service! I am very pleased with the job done by Hamden Auto Body. My car came back looking better than before. Nicole helped me to deal with insurance company and Enterprise. Oren explained everything that needed to be done and kept updating me about the status. Everyone was friendly and compassionate. I would recommend them highly! Thanks Hamden Auto Body for your excellent service!
Living in Waterbury everyone questioned why we brought our vehicle all the way to Hamden to have it repaired. Well the work speaks for itself. There is absolutely no way you can tell it was in an accident. The paint is perfectly blended, all of the panels are perfectly aligned, and everything functions the way it should. They also set up the rental and it was ready to pickup when I dropped my vehicle off. This is the only place Im going to in the future.
They do nice job to my 2014 malibu
Very pleasant, user friendly, thorough
During the COVID-19 crisis my car had a terrible drainage problem within the sun roof system, leading to a large lake with in my vehicle. I hadnt been in the car in a week or so before noticing it due to the lock down. This lead to a ton of water build up, mildew and mold smells. I called Hamden Auto Body and they were able to schedule a next day contact free drop off. The process was easy and comforting. I have always felt safe dropping my car at HAB in the past, but this experience solidified my faith in their professionalism, attention to detail, and customer service oriented philosophy. They took my car, looked it over and texted me daily updates. Before proceeding with repairs I got a phone call to discuss my options and find a cost effective method to remedy the issues. As always I was happily impressed with my service and the outcome for my car. Thanks to Karl, Oren, Nicole and the rest of the crew at HAB. You guys truly are THE BEST!
I can not say enough about how good my experience was...from the ladies at the front, to the manager, to the constant updates, to the results EVERYONE WAS ABSOLUTELY AWESOME!!!!Thank you Katie, Oren and all of Hamden Auto Body!!
Their service is just terrific! People are so nice and friendly and the service quality is top-notch! Updates are made in a timely fashion as well!
Superb customer service. Receptionists were friendly and very professional. Oren Shorkey appraiser/manager was excellent in resolving my issues with my car I can say he went above and beyond this is what service is all about. Thank you Hamden Auto and staff.
A pleasure to do business with. Very knowledgeable and informative staff that either took care of or assisted me through the entire process from beginning to end. My vehicle looks fantastic.
From the moment you first arrive, they take care of everything.The staff at Hamden Auto Body did it all: They inspected my vehicle, recommended a repair strategy, arranged a rental car pickup at their office, and even argued with my insurance company on my behalf - all before I had given them a dime.Throughout the repair I received status updates via text message, and they were quick to respond when I had questions. The entire staff at Hamden Auto Body was personable, available, and extremely helpful.When it was time to pick my car up, it looked as good as new due to the thorough washing it received (inside and out). They even collected some odds and ends in my back seat and put them in a box for me.After I paid my deductible, I handed off the keys to the rental car and drove away one very satisfied customer. I have used Hamden Auto Body multiple times, and have received this level of service each and every time.
Hamden Auto Body impressed me beyond expectations. They communicated frequently with me. They advocated on my behalf with the insurance company. They used Subaru-certified parts. My car came back good (better than?) as new. I recommend them wholly and without reservation.
Hamden Auto Body is seriously great! They communicate every step of the way! The insurance company had said they would only pay for me to have a scuff buffed out but Hamden Auto Body went back to them and said the entire bumper had to be replaced and while they did the excellent work on my bumper, I got a fancy new rental! My car was sparklingly clean, too! The whole experience was better than I imagined!
The service is excellent here. You are always informed about what is being done to your vehicle and there are no surprises. My Jeep was repaired perfectly and even professionally detailed. You will be totally satisfied!
Knowledgeable, friendly staff. Lovely office /waiting area. Reasonable prices. I love this place.
Hamden Auto Body is the absolute best. Skilled and personable individuals dedicated to restoring your vehicle to its original if not better condition. With their attention to detail and accommodation of questions and concerns there is absolutely no better place to take your vehicle.
Excellent service, great price, very courteous. They charged a tenth of what a dealership affiliated body shop quoted - and were far more polite. 5 stars!
All of the staff I have spoken to from Hamden Auto Body are great. They are knowledgeable and excellent at explaining what services need to be done on your vehicle. They are also always able to answer any questions that I might have.
Work was done well and ahead of schedule I’m pleased with work and how I was treated . Job well done !!!!!!
Absolutely great service and the work looks great! I highly recommend this business to anyone who needs repairs. They went above and beyond to help me navigate some insurance issues.
Amazing customer service, focused on making customers happy instead of making a quick buck. Completely unlike every other auto body shop Ive ever been to. Highly recommend!
Every time I bring my car here, I always receive good service! They are always quick and gives you the best prices. They dont lie to you like other body shops and try to up sale you. Great auto shop!
I dont usually post reviews on Google, but I chose this shop based on their high Google reviews. They did an amazing job with installing and painting a spoiler on my vehicle. The entire process was great and the staff was extrememly friendly and helpful. Ive been driving for 20+ years and this has to be my best experience working with a body shop. I would definltey go back to Hamden Auto Body.
I absolutely love this place. My car was involved in a hit and run and my insurance company referred me to them. They were very friendly, kept me updated with daily emails about my vehicle. When ready they called me as well as emailed me. Only took a week! Everyone there was kind, patient, and very compassionate.
HAB Was very professional before and after fixing my car! I will recommend them to anyone! They were very patient! I love the text message updates! Thanks for everything!
The repairs that Hamden Auto Body did for us are exceptional. I couldnt be happier with the work and wouldnt hesitate to recommend. Many thanks to a great auto shop.
Had my truck repaired there after checking with some of the dealerships nearby. Orin and his team were helpful, courteous and professional. They had my F-150 looking like it had come right off the factory line again, in a short amount of time!I highly recommend Hamden Auto Body!
Great business I would highly recommend this establishment!
Very informative and on point with their service in their front desk
Great group of people, the staff, the owners and the techs. Helped me with the insurance and obviously did a great job on my vehicle. Highly recommend them.
Hamden Auto Body took care of my car last fall after a minor accident. They helped with the repairs as well as some electrical work. I was absolutely satisfied with the job they did.
Nicole was super. Good communication
Hamden Auto Body made getting my car back in shape after a minor accident easy and stress free. I loved how responsive they were and how they kept me updated throughout the process.
Awesome service, literally top notch. My wife and I got into separate accidents a week apart from each other. She used Hamden Auto Body and I went with another shop “in network” with the person at faults insurance company. My wife had an A+ experience, and I ended up having to take my truck back multiple times. I finally ended up just going to Hamden Auto Body and asking what they could do. They treated me like I had gotten the work done there, worked directly with the insurance company to get everything fixed that wasn’t done by the other company.I honestly can’t stress enough how pleasant this experience was compared to all the other sleazy Auto Body shops out there.
Great people nice service and they get you an appointment right away.
One morning my headlight was smashed! I seriously didnt know what to do but my brother in law recommended Hamden Auto because he got serviced here once. Im glad I did because their prices were really cheap! I wasnt expecting this to happen to my car but because of their cheap prices, I didnt have to worry much financially.
You guys are the best! The work youve done looks great, you made everything super easy, and your customer service is far better than other places.
I liked that they kept in constant contact with me throughout the repair. I thought the customer service was phenomenal as well as the quality of work that was done.
I went here for an estimate and was given one that was literally more than double from six other places I went to. I told the them I was paying out of pocket as my insurance company was delaying payment and explained the circumstances behind it (an abusive ex had stolen my car but because we are still legally married its become complicated, even though I have two pending criminal cases of abuse against him) so Im not sure if that was the reason but I was truly appalled. I cant imagine that the other six places I went to are all subpar. I was just shocked.
Definitely an awesome auto body shop, repaired my car within only three days! Nice people there, best auto body shop ever!
They really keep you in the loop with each step of the process
I love how friendly the entire staff was; from the person over the phone too the mechanics themselves. I highly recommend Hamden Auto Body to anyone in the area who needs work done on their car.
The staff at Hamden Auto Body did a very professional job and were great to work with. All of the work on my car was completed in a timely manner and there was no hidden fees.
I used Hamden Auto Body to do some work on my Subaru after an accident. They helped make a stressful situation better with their positive attitudes. I cant thank them enough.
Hamden Auto Body provided wonderful service. Everyone was attentive to our needs and concerns.
I have been nothing but impressed with Hamden Auto Body. Every single person that works there is honest and talented. I couldnt be happier with all they have done for me over the years.
I thought they did excellent work on my car after a minor accident. They were all very friendly, and everything went perfect- couldnt have asked for a better experience.
I brought my car to Hamden Auto Body due to the recommendation off of Honda’s website. Upon bringing my car here and although the ratings were good, I was still very nervous as to what the outcome would be because of previous experiences I’ve had at other body shops. I decided to call and speak with someone in charge, and I felt very confident once I laid out everything on the table about my negative experiences everywhere else, that this was indeed the right choice of shop for me. My car was considered totaled out after this shop had looked at the car, and I was actually extremely happy because, they were able to pinpoint more damage than the adjuster had quoted. One of the males who work here told me “if the adjusted had done his job properly, he would have totaled it out on the spot”. I deeply appreciate his comment because I believed so also. The way Hamden Auto Body evaluates the vehicle upon disassembly to determine what is needed, really made me happy and confident that if any future issue I had with body damage, I would be returning to this shop. If you are somebody like me who has had a bad experience and questioned if something is done correctly or not, and have been unhappy with previous work performed, I highly recommend you give this body shop a chance because they will completely change your perspective and you will leave a happy customer. This is a body shop that cares about the customers needs, unlike a lot of body shops I’ve been to that work or the insurance company.
They could not have been more accommodating at Hamden Auto Body. The service was prompt and I was very happy with the job done.
Was need of some car work. Called and left a message. Didnt get one back until 3 days later after I left town. Thanks for nothing
Everyone at Hamden Auto Body is excellent. Not only are they honest and friendly, but they provide reliable and fast service on a continuous basis.
The absolute best auto repair shop - efficient, courteous & fabulous workmanship.
Good communication each step of the way, dealt with the insurance company during allaspects of the process, and made the whole situation very easy to go through.
Great service start to finish
I had my front bumper touched up after it was scratched. They did a really nice job and I would definitely bring my car to them again.
Excellent Service!
My entire front end was ripped off my car in an accident. Since Im not from CT I asked poeple from the area where I could go ASAP to fix my car. Everyone recommended Hamden Auto Body. So I went, got an estimate right away (which ended up being very accurate in the end) and they were willing to get my car in the shop right away. Took only a week to get all parts ordered, replaced, fixed, painted, and finished, and they were even extremely accomodating with getting it done that Friday so I could travel home to MA. They vacuumed and washed my car, which was a huge eye opener and a very good complimentary gift! They notified me via email when my car was going through each process, and were very thorough with their work. ABSOLUTELY going again if I ever need to! Thank you so much for being accomodating in such a stressful time! Will recommend to anyone who needs anything fixed! (and yes this is an actual customer review!)
I fixed my truck once with them, the staff was excellent and the car was perfect. Thank you
Hamden Auto Body is always reliable and on-time with services. I am overly satisfied with the quality of work done each time.
The last time I brought my car in they offered to touch it up free of charge! I would be happy to recommend their services to anyone.
Great customer service. Work was done as promised.
Highly recommend! From the person who answered the phone until I picked the car up, one was more friendly than the other!
Excellent experience all around. Very friendly people, and they did good work on my car.
Great work
Hamden Auto Body went out of their way to let me know the status of the repair with emails.
Passed by, pleasant answering questions
Professional, understanding, friendly
Its okay