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ATP Alarms
1220 Sherman Ave, Hamden, CT 06514, United States
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ATP Alarms
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Wa
Review №1

Great experience working with Lou. Got us updated and delivered on everything promised.

Ro
Review №2

We recently purchased alarm services from ATP. I dont normally write reviews, but I have to say we were very impressed with ATPs attention to detail, and the quality of the service. They even follwed up with us a few weeks later. Keep up the good work ATP!

CL
Review №3

Lou Mineri installed a security system to my house last week, they were very professional, swift and answered all my questions. They had everything I need minus the bs. Real American company with real people. Keep it up!

Me
Review №4

ATP Alarms is a great company and has made me feel very safe in my new home! It always alerts you even if it was when the door was open ended and we forgot to put a code back in to shut it off. There are many cool features of the alarm system that make it super easy to use and to make you feel as safe as possible. If you are looking for an alarm system I highly recommend this one!

Li
Review №5

Lou Mineri at ATP just installed an alarm system at one of my clients. Very professional and knowledgeable. As there was never an alarm system there, we had many questions which Lou answer with patience. Installers were very professional also. Would highly recommend Lou and his team at ATP for your alarm system!

Ja
Review №6

Ive been using ATP for about 4 years. Theyre helpful, professional and reliable. Their pricing is very reasonable as compared to their competitors. Highly recommended.

De
Review №7

Great company and customer service!

Ga
Review №8

Amazing service and easy to use!

Ri
Review №9

We recently contracted with ATP to replace our home alarm system with 24X7 monitoring. Everyone at ATP was great, and we were up and running quickly. Our sales rep, Lou, responded immediately and stayed involved every step of the way. The office manager, Ren, responded quickly to an issue that I had and resolved it to my satisfaction. The installer, Andrew, was very knowledgeable, friendly, patient, and attentive to our needs.Overall, we had a great experience with ATP.

Sh
Review №10

We had ADT for many years and thought it was time for a change. Lou came to the house to give us an estimate. Funny guy! He actually gave us good pointers of places of interest for putting sensors. Places we wouldnt have thought about. Thanks Lou. Anthony, our installer, was great. Took a couple of hours but well worth the time. He was not only professional but friendly and helpful. Thanks to all. Looking forward to years with our new system.

Jo
Review №11

Met with sales person Lou Mineri. He was extremely competent and professional as was Tom the service person who installed our new LTE Uplink. Based on my experience with these two gentlemen, I would highly recommend ATP Alarms.

Pa
Review №12

We used ATP for a home system. Competitive pricing and the service was top notch. Tech called before showing up, was very clean, and made sure we were 100% good to go before leaving. Most likely going to use for my business as well. Definitely recommend.

Ky
Review №13

ATP is a pleasure to work with. Satisfied our every need and were very reliable and dependable when it came to customer service. It all starts at the top with the leadership team and trickles all the way down. Definitely a company that we look forward to doing business with again in the future!

ni
Review №14

This company did an amazing job on our alarm system. The experience from start to finish exceeded all our expectations. I highly recommend using them if you are thinking about an alarm system for your home.

Sc
Review №15

We are happy that our issue was resolved. Thanks to Lou!, a funny guy! Im happy to be with ATP.

Ma
Review №16

GREAT experience. I called yesterday late in the day and had someone here first thing in the morning. Very informative along with professionalism. I would highly recommend using. Thank you ATP for servicing our business needs.

Ja
Review №17

I would highly recommend ATP! We are very happy with our experience. The team was professional, knowledge and efficient. They check-in often to make sure everything is going well. You can tell they really care about their customers!

Sc
Review №18

Louis came out to our home and did security and fire analysis. He really knew what he was doing and made some great recommendations.we set the install from r the following week and the team was on time and did a quick and clean install. Lou came out to make sure we were happy! Great service! Great company! It’s nice to do business locally!

Pa
Review №19

Great & timely service with competitive rates. Win win. Would recommend to everyone.

Ch
Review №20

I have had 4 different alarm companies over the years and none of them have lived up to their reputation. Everyone I dealt with from the sales reps, to the installers, has been nothing but professional and friendly. If your looking for a professional LOCAL company to protect your family or business, dont waste your time calling around. You wont be dissappointed.

Ma
Review №21

Very happy with my experience with ATP alarm. They made the whole process extremely easy seamless! Not only were they very friendly but I I had a much more personable experience since they are local and family owned! My experience with ATP really helped put my mind at ease when it comes to my security. Great staff and great company all around!

Em
Review №22

Great company! I’m so happy with my decision and highly recommend their product and services.

Ma
Review №23

We just had ATP installed in our new home and hands down they are the BEST out there for security systems. They got us in as fast as they could and we couldn’t be happier. The technician we had was so knowledgeable and experienced with this field of work. If anyone is looking for a top notch and professional security company, ATP 100%! You won’t be disappointed!!

Ky
Review №24

Rick and Rence are problem solvers. They provided me with quick feedback, timely service and quality work. When I call ATP for service, I know the job will be done on time and right.

Ky
Review №25

We moved to Fairfield a few years ago and interviewed multiple companies. We chose American Total Protection because it is locally owned and competitively priced. We are very happy with our decision.

Wi
Review №26

I met with Dillon a few weeks ago after being referred to ATP by a friend. From start to finish my experience with ATP has been top notch. I highly recommend this company.

Le
Review №27

The installation crew was extremely nice and thoroughly explained how to use the system. The customer service is great, and I love the app that goes along with the system! Highly recommended.

Sa
Review №28

ATP is the BEST. second home I have used ATP in for my alarm company. Dillon is amazing, he always answers my emails right away and they really care about their customers. I would recommend them looking for an alarm company!

Ni
Review №29

We feel so secure with our ATP alarm system at home. We are able to set it, with ease, from our key fob or panel. Being able to set the alarm to stay at nights gives us such peace of mind. The customer service and techs are also so easy to reach and they remediate issues fast!

Mi
Review №30

Rence and his team were amazing and the reason my wife and I chose ATP. We love that they are family owned and local! We cant recommend them enough for their professionalism, support, and amazing support! Thanks again ATP!

Sh
Review №31

Great company and people to work with! Highly recommend!!

Pe
Review №32

Leaving my home for weeks at a time due to a busy travel schedule, I never knew what I was going to come back to. With ATP installed, I finally have a peace of mind that my home is safe even when Im not there. Fast installation that worked around my schedule and great customer service. Im happy with choosing ATP.

Jo
Review №33

Thrilled with my experience. After comparing two local companies, ATP was my choice. I strongly recommend them.

Je
Review №34

This company is absolutely amazing! If you are looking for a business that can create miracles to cater to your needs, this is the one! What sets this company apart from others is that they actually care about their customers and take pride in their work.

Ja
Review №35

Margerie was great! she was knowledgeable and really sold me on my new purchase. 5 stars

Je
Review №36

We recently upgraded our existing alarm system through American Total Protection in order to obtain the smartphone features ATP offers. We also wanted to have easier access to remotely arm and disarm the system for our dog walker. My partner had the application setup on his phone but I was not home at the time of installation. Jenna at the office was so helpful! She was responsive and effective and made sure that I felt included throughout the process. I will definitely recommend ATP to family and friends! Excellent customer service.

Li
Review №37

Amazing to work with! 10/10 recommend!!

St
Review №38

ATP Alarms is a first class home security company. The costumer service and their response times are impeccable. The two absolute most important things when considering a home security system. Worlds apart from our last company. Less expensive as well and I get a much better service. ATP is highly recommended. You wont be disappointed.

To
Review №39

Awesome local company! Really couldnt any be happier with my decision to have them protect my home. I have even taken advantage of their referral program and got a full year of free monitoring, ATP is really great, highly recommend.

Wi
Review №40

Poor customer service. Components were installed crooked. System was initially connected wrong by technician (subcontractor), we went over 2 months thinking we were protected only to find out the system was programmed wrong. They offered no refund. They were requested to return and straighten the crooked equipment and add sensors, they still have not. They did not call us prior to starting emergency services for a false activation as promised. The list goes on. When we tried to cancel, we were threatened with litigation and cancellation fees.

mo
Review №41

I was referred to ATP by a friend. After meeting with Lou and having a system installed I have the peace of mind at night that I have been looking for.

Ve
Review №42

We switched to ATP, 3 years ago from a major corporation. Not only did we save money, we can see the big difference in the family owned ATP, versus the major corporation. Professional, prompt and knowledgeable. Highly recommend.

Da
Review №43

I highly recommend ATP to anyone who is looking for a top notch home alarm system. I recently moved and an ATP system installed in my new home. I could not have been happierwith my experience. Then installation was painless and the ATP team did a great job of running me through a tutorial for the technology. I highly recommend ATP to anyone who is looking for an alarm system or to upgrade an existing one.

Vi
Review №44

American Total Protection did a stand-up job with our alarm setup. The team was prompt in their arrival and very thorough in the review of our system. We had a basic system in our home already, and with ATPs assistance, they recommended a couple of upgrades. The upgrades were quick to be installed and will assist us in fully monitoring our home. The Total Connect application was also setup with ease. The app works flawlessly and completes the total package from ATP. I would highly recommend the Company to anyone look for top notch security solutions. Thanks, ATP!

Al
Review №45

Excellent service! Highly recommend. Will be sharing with others

St
Review №46

The Team over there at ATP do it right. I recently moved into a new condominium and installing an alarm was a priority. Being one who truly appreciates the finer things in life, I wanted my alarm system to be of the highest quality both in the product itself and in the services provided. An overall high quality experience is what I received from ATP.I tested the market, spoke with several companies, felt out the personnel, got a feel for their industry acumen, etc. At the end of the day, no one compared to the representatives at ATP. Not only was the product great (beautiful touch-pads, easy to maneuver, sleek design) the service that the ATP reps provided was stellar. Professional, intelligent, and savvy are just a few adjectives to highlight the Team at ATP.I recommend ATP to anyone who is in the market for new installation, or to replace a current system. If you do choose ATP, I guarantee you will be pleased with your decision.

Br
Review №47

I switched my Milford, CT home to ATP 3 years ago. The staff was friendly, attentive and helpful. The onboarding process was seamless, but the value the switch created was powerful. I bought an increased sense of security and saved money, at the same time..highly recommend!

Fr
Review №48

We have used ATP for years with our family business. I can now recommend them to all my clients as well! ATP and their team are on top of their game and can meet all of your needs or answer any questions you may have! Highly recommend them.

Da
Review №49

ATP is great! I switched over my monitoring from Standard Security and made some upgrades. ATP provides top notch, timely customer service and a clean installation. ATP offers a solid system, great rates and delivers exactly what they promise when they promised it. 5 Star - highly recommend ATP.

Ch
Review №50

Couldnt be happier with my home alarm system from them! I have recommended ATP to multiple people, both for commercial and residential alarm systems and they have all had a great experience with the local company. If you are in the market for a new alarm or looking to switch it up from your old company I would highly recommend ATP.

La
Review №51

Had ATP update my alarm system for my business. We no longer have exposed wiring. Professional installation of high quality products by knowledgeable and friendly staff, what more could anyone ask for. The fact that I can monitor the system, from my phone, is a huge plus for me.I will highly recommend ATP to anyone that inquires

Ky
Review №52

This was my first time getting an alarm system and the service was spectacular! The product has lived up to every expectation so far! Both me and my expecting wife feel safe and secure 24/7!

Te
Review №53

Couldnt be more happy with my new alarm. ATP was responsive and quick on the installation. The equipment is new and innovative. Most of all I liked dealing with the people. The people were friendly, helpful and exciting. Thank you ATP and I would recommend this company to anyone in the area.

Ka
Review №54

I chose ATP after buying a do it yourself system. The do it yourself system was satisfactory but the company was lacking in personal touch when I had questions. I am very happy that I made the switch to a local professional company.

Ea
Review №55

I couldnt be happier with my new alarm system from ATP. These guys really know their stuff. They spent the afternoon with me walking through all of my options and the pros and cons of each piece of their security arsenal. It works seamlessly (unlike any alarm system Ive ever had, ever), costs less than my previous alarm system, and never slows me down as I come and go from my house. I refer all my friends and family. Thanks ATP!!

As
Review №56

Great experience with ATP. I ended up getting a brand new system for my office space. Very speedy install, took about an hour. The system comes with a key fob that allows you to lock and unlock from outside the office (usually when im in my car.) I also have access to the phone app, which lets you lock and unlock remotely.Added bonus- ATP can help with fire extinguishers. I needed two new ones prior to opening, and the tech brought those with him. Also helped to hang the new wall mounts. Highly recommend!

He
Review №57

I had ATPs Intruder alarm system installed last month. The technician was extremely helpful with answering all my questions. Knowing that I have ATP looking out for me, I feel safer than ever at home and when I am away. I would highly recommend getting a system installed.

Pe
Review №58

ATP is by far the best and most professional company I have dealt with in the industry - much better than previous providers. The alarm system is great as is the customer service and price. Highly recommend to all

Ki
Review №59

Great customer service. Highly recommend for all alarm needs.

Ro
Review №60

I just signed up for the service. The sales / install teams were great. Any questions or concerns I had were addressed quickly and to my satisfaction. Also, nice to work with a local company!

Mi
Review №61

If customer service is important to you, ATP is the security company you should be using.

Gr
Review №62

ATP is a really first rate company. The staff is friendly and knowledgeable, and made the process of setting up a security system easy and stress free. Also, great prices! I’d recommend ATP to anyone without hesitation.

Ca
Review №63

I recently bought my first home in Wallingford. As my family just experienced a robbery, I wanted to make sure I had the best alarm system in the area that was also an affordable home automation. I also wanted to use a local company. ATP alarms offered an affordable solution for my home security and home automation and they were very receptive to my needs. I would recommend this company to all!! I am so happy I invested in ATP!!

Ju
Review №64

If you want speed, accuracy, and results, trust and security for your home and business then ATP is for you! They take pride in what they do unlike a lot of the other alarm companies out there. Dont get frustrated with others get ATP from the start!

Jo
Review №65

Unparalleled experience! Easy to trust ATP to help protect your home.

Ke
Review №66

Great choice! I am 100 percent satisfied with this company. The people over here are great specially Maryorie, she was so sweet and very patient. I defently recomend ATP Alarms for your well being of your house.

Da
Review №67

Incredible service. Best prices. I highly recommend them! You wont regret your decision.

Er
Review №68

I had ATP set up my home security and couldnt be happier. They were friendly and very informative. They reviewed all options with me and I never once felt that typical salesman pressure to buy. Id recommend them to anyone.

Pa
Review №69

My wife and I just bought a house that didnt have a security system. It was a must have for her as I travel frequently for work. We were referred by and friend and did some of our own research and decided to go with ATP, and we couldnt be happier. Their pricing was very competitive and their staff was knowledgeable and very friendly. And they continue to support us post-install. Definitely recommend to anyone looking to add home security.

Jo
Review №70

We were trying to decide which alarm company to get for our first home. So glad we decided to use ATP! Our sales consultant, Dillion, was extremely personable and knowledgeable. ATP is the perfect size company to get the most for your dollar that a larger company can offer, yet maintain the customer service of a smaller company. Highly recommend the ATP team.

Do
Review №71

I recently moved to Fairfield and got a couple of quotes from local companies. I chose ATP for its responsiveness and competitive prices. Im very pleased with my decision. 10/10 would recommend.

Br
Review №72

I chose American Total Protection to protect my home in Hamden. I interviewed several companies and ultimately decided on ATP Alarms due to it being family owned and their familiarity with smart-home technology. I am very happy with my decision.

Er
Review №73

I highly recommend ATP to anyone or any business looking for an alarm system. The sales rep was very straightforward and honest, and suggested using existing hardware from a deactivated system already in place, rather than trying to sell me new hardware. The installation was quick and easy, and both the system and its accompanying app are very intuitive and simple to use. I cannot recommend ATP enough

Ju
Review №74

ATP is the only alarm/security company I recommend to my clients! ATP is a great locally owned and operated company. They provide the best customer service of any alarm company I have ever used.

A
Review №75

We have had nothing but positive experiences with American total Protection, since they installed our security system. The initial consultation was quick and the guys definitely knew their stuff. Prices were more than competitive compared to other local providers. Since getting our alarm suite installed, we have had total peace of mind-- they offer a lot of innovative solutions we hadnt even considered at first. We proudly display the ATP badge on our front mailbox-- great peace of mind!

Ti
Review №76

I just recently moved into a new place and decided that I should take the grown-up step of installing an alarm system. I was referred to ATP by a friend of my parents. I set up an appointment for the next day and they sent a representative right out to meet with me. The guy couldnt have been more polite or accommodating. He worked with me to figure out a plan that met my needs with a very reasonable monthly payment. There was a technician at my place within two days and the whole system is up and running. I have had no issues so far, but I definitely sleep easier with the new alarm system. From a customer service standpoint, this was one of the more positive experiences that I have ever had. I cannot recommend ATP highly enough.

Mi
Review №77

My business had a great experience with ATP. Our original alarm provider was unable to meet deadlines. I connected with Dillon and he was able to provide a proposal within 24 hours and ATP performed the work in a timely fashion. I recommend ATP for commercial fire alarm installations without hesitation.

Ja
Review №78

ATP is simply the best. These days its rare to find a company (especially in this industry) that offers the best of both worlds. Huge national companies often offer the best products but make you feel like just a number. Smaller companies treat you better but theres sometimes a sacrifice on the product side of things. Not so with ATP. Everyone from the owner on down is extremely respectful. They value your business and it shows. The equipment they provide with their alarms is state of the art and their service and rates cant be touched. Highly recommend.

tr
Review №79

Very attentive and professional company. Happy to have these guys protecting my home and business. I have already recommended ATP more than once to family and friends. Thanks to the team at ATP!

Pa
Review №80

I recently have had the pleasure of becoming a new ATP customer and could not be more satisfied. Not only do they offer top notch security services, but their staff and level of customer service is unparalleled. ATP truly exemplifies the notion of always putting the customer first. They have been extremely accommodating throughout the entire process. After dealing with the larger national companies in the past, I would highly recommend working with ATP.

Mo
Review №81

I was using a national provider for my home alarm but recently switched to ATP. It was a seamless transition and I could not be any happier with their customer service.

Am
Review №82

Great company! I had a very old alarm system in my home. A sales representative from ATP came out and did a free overview. We upgraded the system so that we can access it from our iPhones! I highly recommend them.

CH
Review №83

My job takes me away from my home for weeks at a time so after recently moving into a new place I decided that a security system was a good idea. The team at ATP was outstanding. I called for an appointment and they had a representative there the next day to help me put together a system specifically for my home and work situation. Its one less thing I have to worry about while I am out of town. From a customer service standpoint I could not be happier with my experience with the team at ATP as well as the product and service they provide.

De
Review №84

My husband and I recently moved to a new condo that has street level access. We looked at several alarm system vendors and decided to move forward with American Total Protection for our monitored alarm system. The sale person we worked with was far superior to that of the other companies we considered. The implementation was straight forward and the monitoring service ensures that I feel safe and secure when my husband travels for business.I have recommended ATP to my neighbors and colleagues.

Mo
Review №85

We chose ATP for our new home and have been extremely pleased with the service. Rence and his team were professional and accommodating. Being able to control our system from our phones is also very convenient. I would highly recommend using ATP!

Bi
Review №86

I had a very enjoyable experience with ATP! The guys I dealt with were extremely helpful and knowledgeable of their products and services. Honestly an alarm system was never something I felt like bothering with but the salesmen I meet with made it very simple and stress free so I decided to give it a shot. It’s definitely added another level of comfort for my family in our home. If an alarm system is something you are curious about having I suggest you contact ATP and let them show you what they have offer!

An
Review №87

I met with Rence to install an alarm in my home, which did not have one previously. He was extremely easy going, and helped me with the process. Not pushy with products, and was able to retrofit my older home with smoke and carbon monoxide detectors as well! Extremely satisfied.I have also contacted them again to install a camera network, and the process is so easy, its almost impossible not to go with the service.

Ky
Review №88

I recently switched from Safe Home Security to American Total Protection. I am very satisfied with the customer service and I am happy I made the switch. i wont hesitate to recommend ATP alarms to family and friends!

Ge
Review №89

What is the value of your family’s safety and sense of security in your own home? For me the answer is priceless. With that said I still shopped around for a security company that offered a great service for a competitive price. That is how I stumble upon ATP Security. After a quick consult we decided to put the green light on the install. The install with quick and flawless and learning the new system was simple and easy. For me this company hit all the important criteria; Local, Competitive Pricing, Excellent Service and a Great Solutions. Most importantly I now have peace of mind for my family when I am away on business.

Mi
Review №90

I ABSOLUTLY LOVE MY ALARM SYSTEM AT MY HOUSE!! I HIGHLY RECOMMEND ATP FOR ALL OF YOUR NEEDS. THEY ALWAYS GIVE YOU AN ANSWER AND IF ANYTHING NEEDS TO BE FIXED OR YOU NEED HELP LEARNING YOUR SYSTEM THEY ARE RIGHT OUT THERE!!!

Br
Review №91

I recently switched my home alarm system to ATP. I was impressed at how simple ATP made it to switch from an existing panel/monitoring system to their company. They took care of everything from the appointment scheduling to the installation to making sure the monitoring system was completely connected. Another plus is that is a local company! I highly recommend this company and its services.

Sc
Review №92

ATP is great! I recently switched to ATP and can easily say they are the best in business!! They provide a professionalism with a great quality of product/service. I highly recommend ATP to friends and family!

Da
Review №93

I not only have an alarm system from ATP but I also recommend them to all of my clients. As a home improvement contractor I only refer business to people who are reliable, professional, and who most importantly.... I trust. Taking your project from sale, through installation and beyond theyre people are service oriented, courteous, and knowledgeable. My personal experience with ATP was everything I couldve have asked for and more and in business I know that Im connecting my clients with industry leaders and professionals.I recommend ATP alarms to fellow contractors and builders, anyone who owns ANY type of real estate, or anyone responsible for securing property such as property managers, sports facility managers etc. etc.

Wa
Review №94

I have used ATP for both my small business and home security and I cannot say enough great things about this company. As a financial planner putting systems in place to provide and protect my family for the future is extremely important and ATP has helped me do this with my security needs. Great service, professinal and well prepared install team, and great peace of mind with there security protocol. Highly recommended regardless if you are looking to install a new system or audit an old one.

Jo
Review №95

I use ATP Alarms to protect my home in North Haven. I also use ATP to handle all new installations for my new construction homes. I highly recommend them for home and business security.

Di
Review №96

I recently moved into a home that previously had American Total Protection. I decided to interview two other companies but ultimately went wth ATP. They are fairly priced and very responsive. I highly recommend them!

Ca
Review №97

I had ATP install there security system once I moved into my new house. It is a great feeling knowing my loved ones are safe and love the cell phone app! I would recommend them to anyone.

Co
Review №98

Great business! I am so happy with my switch from Safe Home Security to ATP Alarms. I highly recommend them.

Jo
Review №99

I recently made the call to switch from a very large, national alarm company to ATP. I could not be happier with my decision. Out of all of the alarm companies I called (4) - ATP really stood out. And so did the pricing. I didnt even need to buy new equipment! They supplied some extra contacts that were not previously installed, programmed my new digital system, and walked me through the system as a refresher. Great price, great install,great service. Best alarm company in CT hands down. Small company feel with large company capabilities. You couldnt ask for a better mix.

Se
Review №100

After coming highly recommended I had ATP install a camera system at my business. Great products and so far the customer service has been everything they promised.

Information
10 Photos
100 Comments
4.9 Rating
  • Address:1220 Sherman Ave, Hamden, CT 06514, United States
  • Site:http://atpalarms.com/
  • Phone:+1 888-348-0050
Categories
  • Security system supplier
  • Burglar alarm store
  • Closed circuit television
  • Fire alarm supplier
  • Fire protection service
  • Fire protection system supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:9AM–12PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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