Shop rite is the only place I shop. The people are great and so is the food. Best place to shop
This is what you get when they charge you for some bags that’s thinner than multipurpose low quality printer paper. You get a senior having to pick up all of their grocery off of the ground hoping someone will be kind enough to help pick them up and figure out how to get them into the house. Every last place on with these low grade bags, just STOP! Just don’t carry any at all. Besides that issue the, store is ok.
Im not a big fan of deli products, but I do get American cheese often. Dont get it here. They do not know how to cut it, and many of the slices come out in small pieces, some of them nothing but crumbs. I tried to get in touch with the manager, but no one came to the phone after waiting for three minutes, and no one came to tell me he or she was coming. There are many things I do not like about this store, but this is the most imminent problem. I guess Ill have to go to Stop and Shop. The only reason it has any stars at all is because you cant post it, otherwise.
Bottle return area needs to be properly maintained. Had to wait for employee to return from break and then the machine needed to be emptied. Machines have trouble reading the codes on the bottles. Glass bottle machine is not working at all.
I am not the type of guy that likes to write complaints about businesses, but this experience was just a little too disturbing. This is the first time I have ever had my wife call me during a shopping trip because a staff member was following her throughout the store and then out to her car. She felt so uncomfortable and afraid, that she needed to be on the phone with me. What started as a harmless compliment turned creepy when the staff member started asking personal questions (How many kids do you have? Where do you live? What is your sign? Will I ever see you again?) and even waited at her car while she ran inside to get an item she forgot. I do not feel comfortable ever sending my wife back to the store again, and I suggest that other wives and husbands take this into consideration. I even called to speak to a manager in order to express my concerns, and I was sent to a voicemail box instead. Apparently this is how seriously this business takes harassment claims and inappropriate behavior from their employees. There are many other shopping options in the area, and I would suggest literally any of them instead of Shoprite in Hamden if you do not want to be followed around the store and to your car.
Store is clean front end manager was very nice,helpful
Clean store but is currently under renovation, friendly staff and excellent prices and selection. These Garafalo family owned Shoprite stores are some of the best Ive seen.
Great store for shopping but the employees always have their masks pulled down under their noises or chin! I will not be coming back here anytime soon 😷
Has a very family oriented feeling
Enjoy coming to this Shoprite even though its out of my way. Great selection of products. The only bad experience was with the Deli staff. One woman in particular seems like she is angry all the time. I asked a simple question..an item was 5.99 a pound but I was being charged 8.99 a pound. She became indignant and said the price is what it is...she also told me any difference will come out at checkout which was an error on her part! After speaking with the manager I got the item for free. I understand that these people are essential and overworked but just being kinder to customers will keep them coming back.
Great place for foods 😋 👌
Rude staff. My number wasnt working to use my card. I asked the girl if she had a card I could use. She said. I dont have one and walked away. Really? So I removed the items on sale. I had to keep calling her back.shr oicks up the items and then it said item removed from bagging area
Sometimes they are so packed n you have to wait forever. But front end management the women that runs it Nikia she is always there for all backup at the store an is extremely helpful. Never has attitude at all an customer service is on point its a pleasure seeing her there !!! ONLY thing I dont like about there deli line you are in it for over 45mins no teamwork an helping people that are knew other then that grt services
The prices are out of control too expensive youre better off to go to save a lot and Price rite store
Great store, amazing prices. I need to eat gluten-free and the selection of items is good. They even started carrying a frozen gluten-free bread I requested.
Best shop in whole Hamden!Lots of foods and drinks and other stuff to consume. The highlight is always this one girl there who buys cottage cheese and has this amazing smile, just to see her I would go every day to this market. If you see this Id like to have a date with you :)
I actually dont go to shop rite very often but sad to say this store is really going downhill 😕. Bare shelves, similar products not in one particular area, instead scattered in different areas throughout the store.today it seemed like they were losing power the lights kept going out.. Just a mess😑
I shop here often and its really a great store my problem is I feel like the ethenic food is not enough. One thing you dont sell or I could be looking over it is the Spanish cheeses like queso de frier, or anything to make street corn or arepas. I also noticed around Easter you did not have basket cheese. If possible to get these things or more ethenic things would be a great asset.
Im upset they got rid of the bottle exchange place.
You will spend more time waiting in line than shopping because they only have two lines open no matter how busy the store is
I never have a problem great customer serviceI love there bakery seafood prices and my favorite place to get my cheese for mac Im cheese
Love the selections.
Close to home, decent prices, with a wide selection of items I like to use in my recipes.
Crowded at times but still have good stock and good prices.
I wanted to say that ShopRite had really helpful employees when I went to visit! It is not my normal store but a few people went out of the their way to go out from where they were to show me something, go and get my a cart, and help me load my things I had been carrying.4 stars because there were some issues, like my cashier dumped out my basket, seemlingly frustrated onto the conveyer belt from quite a height at quite a speed and I am surprised nothing broke or crushed.But everyone was so outstandingly helpful that it really improved my evening and helped my experience. After long days working during COVID, and with the holidays coming it was nice to have extra help, above and beyond!
Huge containers of beverages in one aisle, such as gallons of Gatorade, for pretty cheap. Consider my thirst quenched.
Denise Johnson was the most enthusiastic friendliest great spirited employee I have ever seen ever. I even tried to buy her lunch as she said she was going on a break, but she said company policy would not allow her to accept the gesture. She has to be a great asset to the company and I am confident she will excel in anything she does. What a delight, especially during these times. I will notify store management and corporate of her and her spirit. Thank you Ms. Johnson. A true rarity
Im upset about my delivery. I put in a time for 9-11am. It is 11:37, i just hung up. I was told my order is still at the store and will be delivered. I asked to speak to a manager and was told one was not available. I sad there could of been a courtesy call about it being behind the time. I was told that i would get the cost to deliver free.
Not a bad location, but not the best one either. Customer service can be hit or miss at times. As far as having what you need in stock, they tend to run out of more popular items and are a little slow to replenish them.
Staff here is dreadful. The guy who is overseeing the bottle return station is the worst employee I have ever had the displeasure of having to interact with. He lets people wait outside (which is completely reasonable with this pandemic) but then comes out to say that those who have been waiting outside for a great amount of time cannot return their bottles and should return at 9AM. Those who are busy taking care of patients all day can’t tell patients oh wait, the ShopRite of Hamden told us to let you suffer while we go return our bottles. I should have either been told at 6:30 or allowed to go when the other person had finished at 7. This was a horrible disappointment which has forever tarnished my image of this store.
Convenient good prices they bakery is awesome always get my cakes here
My favorite supermarket, you can find anything here.
Created a contact to help w/on line shopping . . worked out great . .
ShopRite always has great low price options and they have come out with some of their own brand items which I am trying.
CLEAN, WELL STOCKED AND FRIENDLY STAFF
I love the location of the store. I wish they had a better selection of items to choose from because I have to shop at 2 different grocery stores. This ShopRite is not as big as the Milford location.
Nice clean store but u can smell the seafood its pretty loud.
Not bad has everything you want
Simply awesome. Prices are very cheap and customer service is fantastic all around including the pharmacy. Everyone Ive come into contact there is just phenomenal.
I love Shop Rite the best! Meats are fresh. Staff is friendly and helpful. Store is clean.
It sucked, NO Italian food....I was looking for lady fingers.....not only did they not have it,they could not look it up
Good!!!! Better than stop n shop.
When I walk in there was no sanitizer wipes to clean carts but the store was clean.
My idea of the perfect grocery store! There is an excellent variety of products, the store is clean, staff is friendly, inexpensive, and everything is fresh. I’ll be a customer forever if you keep up with your current standards. P.s I appreciate the fact that you guys have Juniors cheesecake available, saves me a trip to the city.
Actually much better than it used to be. I stopped going for awhile but I must say during my visit today it was more organized and very clean. also good sales.
So impressed with the cleanliness, stocked shelves and sale prices
Shoprite is great. It usually has sales & u dont always need a coupon.
Quick shopping trip. Great place to bring your deposit bottles and cans morning are best time to be there.
This is one of the best plazas in the unites states I have ever been to...There is nothing you can’t find in this plaza.!?I suggest you drop in for a one stop supply all
It does have good supply of food items but my suggestion will be to have more soup selection. The Wallingford store has 8 different soups in the deli section. It would be nice to consider it now for cold evenings in the Fall and Winter.
Store clean, well stocked. excellent butcher and meat dept . Responsive to volume of customers. Managers make sure adequate cashiers and packers are available.
I mean, hey, its a ✨ supermarket ✨It has a lot of stuff and things 😎
Its good. Cheaper than its competitor.
Nice selection descent prices.
Prices are reasonable. Everything is easy to find. The store is clean and bright.
Great customer service in all departmentsMeats and veggies are always fresh and sometimes I purchase floral items that are also great!Thank you Shop Rite staff
Shop rite in Hamden is a good store. They r cheaper than Stop & Shop & Big Y. Have most things that u need. And their can can sale is always good.
Its a shame senior citizens in Hamden cant return empty can and bottles during senior citizen hours. Seniors cant buy from deli either. Both open at 9am in hamden. But it you go to Shoprite in stratford you can. Both stores owned by same person????
Wonderful store and perhaps the best Shoprite I have been to thus far. I love their seafood selection
My experience with shoprite was good store is always clean and easy to find the things I need. Customer service is good also!
I love ShopRite! Im still very sad that the one in West Hartford closed due to high taxes in the form of an increased wage rate for employees that now have no job
Once you try a ShopRite after shopping somewhere else I can almost guarantee youll keep coming back, the sales are awesome, cant beat the can can sale, rotisserie chickens are bomb, produce fresh, like are quick in and out, people some happy to be there, meat and fish departments know what theyre talking about, not sure what else you could ask for in a grocery store
Went there for lobster it was 899 a pound but they were out of it
Discussting store is over crowded druning pendemic and they are not cleaning carts or practicing social distance.
My parents visited the store to buy some lobsters today at around 1pm and the African-American Female worker who serves customers there at the seafood section had a really terrible attitude towards my parents. I understand that my parents might not speak the perfect English (I dont think she can speak proper English anyway) but I definitely do not think a worker at that position has the damn freaking right and power to treat customers poorly. If your store allows people at that level of civilization to serve customers, I do not think you deserve any returning customers at all. Please take this into serious consideration and take appropriate actions.
Just love going
Great place to get your foods!
Less cashiers...more self check outs!??..package sizes going down...prices going up or the same??..no baggers...cutting jobs...customer service ..whats that!...times have changed for sure. I will say, Charlie in the deli is an example of old time supermarket customer service..thank you.
Great quality and so tasty
Nice people are working here and the place is pretty much clean and organized. Hours are great and I definitely recommend this over stop&shop ;) eventhough stop&shop on Dixwell ave also is good.
Everything I need in one place and its clean and spacious
Staff is decently professional and curious. Store is usually clean. Deals are typically pretty good with shoprite card. Dont have many complaints!
I enjoy shopping at ShopRite and shop there at least 3 times a week. The customer service staff is polite and they have everything you need.
I dont normally shop here but due the S-n-S strike I started using this option. Prices are good and be sure to sign up for the ShopRite rewards card for additional savings.
Clean & Tidy appearance. Smelled nice. Prices cheaper than Stop&Shop. Good coupon system
Standard grocery shopping experience. Im sure management has their reasons but there is always a shortage of cashiers working. The cashiers that are on staff are delightful and patient.
Good prices and prepped food friendly service
Manager decided to not accept coupons because it was making items free or getting overage. when the policy is to just make the items free. Well thought out shopping isnt welcome there
Visiting from Florida. Really wish we had the great and varied selection of foods in SW FL that Shop Rite carries every day (and at lower prices, too)!The store is very clean and laid out well. Nice wide isles. Easy to find whatever you need.The staff here is friendly, welcoming, knowledgeable, and very willing to help.Ill be shopping here all summer until we leave this fall. :-)
Love this store. Lots of variety in produce. Meats are good as well as seafood. Clean and staff are very helpful.
Good customer service and good selection of meats and food but bags costs 11cents and bigger bags 99c good investment for you can come back with them
Nice nice very nice people 👍😊 love their Honey buns LOL I love Honey buns anyway
Not a great shopping experience. The staff here could improve their stocking and rotating stock appropriately. Weve purchased multiple items (from medicine to tartar sauce) at this location that were EXPIRED. Its happened several times, not just a one off.Produce selection isnt great. Bakery leaves much to be desired. Sushi dept overcooks the rice. Basically mediocre all around.Parking lot is awful.Oh, and to whoever orders the aisle signs, Cat Liter isnt a thing.
Its a decent store. However, most of the time dont have the merchandise advertise on sale. Moreover, their deli and produce is second rate, compared to Stop and Shop.
Tonight I had a very disappointing experience with the Store Manager “Ron”. He was very curt, rude, and unprofessional. As the “Store Manager” his customer service skills are lacking. Considering that there are so many other places to shop, such as Stop & Shop in Hamden. My wife and I ended up leaving the store and going elsewhere.Don’t shop where you’re not appreciated. We do have options!
I love ShopRite! Im here every week with the large variety of items. I would love if they had a bigger selection of vegan/vegetarian foods. Overall store is clean, staff ok, items generally always in stock.
Great customer service
I visit shoprite several times a week. I know where everything is am always greeted by the staff. The store is clean. Produce is hit or miss. Good variety and I often find items that I cannot find anywhere else.
I love Shoprite!! They always have the best savings!!! Better than Stop & Shop 💁
Wonderful store . i make every weekend shopping.
Helpful staff. Fresh Produce and meats.
Lines move fast. Friendly cashiers and great sales
I love shop Rite grocery store in East Haven of the great customer service experience they have, and they give a person opportunity for feeding their families by giving employment opportunities for any one looking for a job. And give out millions of dollars to all different charity causes.
Terrible deli and meats
Honestly better than the stop n shop in Hamden. Greater variety of healthy foods and international food as well. The beer selection isnt great, definitely inferior to stopnshop in that regard.
Love shopping here they always have good stock