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Liberty Collision Center
5475 Liberty Fairfield Rd, Hamilton, OH 45011, United States
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Liberty Collision Center
Comments
Mi
Review №1

They did a great job of repairing my 2016 GMC Canyon back passenger door. Complete it within about one weeks time. Very happy.

Aa
Review №2

Absolute professionals. Had a few thousand in body damage and Liberty Collision Center did excellent work. Got it done in the exact amount of days estimated, with less the cost estimated. Got my car back clean and in great shape. Would definitely suggest you take your vehicle to these guys if you have work needing done.

Ta
Review №3

My daughters car was hit and we took it here for repairs. The staff was very friendly but the work they did was unsatisfactory. After removing the bumper they noticed there was prior damage which caused them to not be able secure it properly. They never informed her of this. After picking up the car the guard underneath began to fall off and was dragging the ground. We took the car back the next day and that is when we were told about prior damage. One side of the bumper came unsecured as well. They fixed it to the best of their ability without replacing the bumper and gave us an estimate to replace it. When I expressed my unhappiness that they didn’t put it back together properly or even tell her about it and let her take the car with pieces falling off the car they apologized. Too little too late. They should’ve made a call when all this was discovered instead of trying to pass it off.

Yi
Review №4

Professional, courteous, and reasonably priced

Sa
Review №5

Nate was very good and great customer service very helpful and kind

Ba
Review №6

This is the second vehicle I’ve had them perform collision repair on. They are professional, do quality work, and keep you informed of the progress. They have a great warranty and friendly staff. They also took care of the rental vehicle return as well. Definitely recommended.

Ty
Review №7

Quick service. Professional care. Did a GREAT JOB on my 2017 Dodge Ram 2500! Couldn’t have asked for a better place for body work!Thank you, Liberty Collision!

Je
Review №8

They did such a great job with repairing my car. 10 out of 10 recommend!

St
Review №9

I had the misfortunate of having my vehicle being total loss. My dealings with Liberty Collision (and Steve Schram) were outstanding. I found Steve to be very fair and honest. In conversations with State Farm, they too give Liberty Collision excellent ratings. It is without question I should I need auto collision repairs in the future....I will return to Liberty Collision

K
Review №10

Refused to even help us. Said my car was too old (its an 86) and would require too much of their time so I should go somewhere else or do it myself. Even told them money was not a concern nor was time frame. But they still said no. If I could do it myself I wouldnt be at a body shop.

De
Review №11

Good quality service and very quick reliable professional. Went over and beyond to help me quickly and efficiently. I would recommend this establishment to friends and family.

Sc
Review №12

They did a great job on the body work. It looks brand new. They blended in the paint perfect. I would use them again for sure!

Da
Review №13

Very professional and quality minded. They are very easy to work with and handle everything. I give them a 10 out of 10.

Ge
Review №14

Steve was amazing. He went the extra mile for us. Very professional and competent.

Ri
Review №15

Excellent job. Would go back or recommend to anyone.

Sa
Review №16

I had a phenomenal experience with my first ever visit to Liberty Collision Center in Hamilton, OH. I am very skeptical of mechanics and I am even more picky about who works on my vehicle. Needless to say I have very high expectations and I couldn’t be happier with the work they did on my car. Liberty Collision Center demonstrated that they are very detail oriented, and thorough with great customer service. I highly recommend services with Liberty Collision Center.

De
Review №17

Big thanks to everyone, my car looks great!

Ke
Review №18

Needed noisy lower drivers side door hinge (door check) replaced on my 2015 Jeep Grand Cherokee. Had to remove the door to replace the hinge. These folks are super fast! Planed for 30 minute or more wait and I wasnt there 15. Door alignment is perfect. Friendly, FAST, and Fair rates. Easily earn 5 Stars!

Ra
Review №19

Fast estimates!

Ro
Review №20

I always use Liberty Collision for all of my repairs. Nate is always professional and great to work with !

Lo
Review №21

They did an excellent job and professional. I would go back again! Thank you!

Da
Review №22

My bumper was replaced along with my damaged side view mirror. My car now looks almost as good as it did when I bought it.

BU
Review №23

I cant say enough about this place... Chris and staff made my collision repairs seamless from start to finish!!! From taking care of the insurance to setting up a loaner car for me, I didnt have to lift a finger!!! Would not hesitate to use them again!!! (Dan Allen)

Da
Review №24

Great service with kind and helpful staff.

Pa
Review №25

Great work, professional, friendly. 10/10!

Ma
Review №26

Outstanding Service and Work! Brought my vehicle in after a brush with the concrete wall. Before committing, the staff was happy to answer questions and share their repair process by taking us back to see work happening on other vehicles. What I saw made me confident I was at the right place. When the estimate was finished, they said they could take it right away. I didnt have a rental car arranged yet...so the staff gave me a lift back home! After that, I knew I was in good hands.During my repair, I was able to stop by and see progress. The owner was kind enough to send pictures to me directly. I received phone calls keeping me apprised the entire time. When my repair was finished, I found my vehicle in better condition than it was before my accident. The work was flawless, and Id be the first one to find even the tiniest mistake.As other reviews note, the staff was incredibly kind, knowledgeable, and genuinely cared about my experience. I saw smiles everywhere I looked each time I was there. They even let me drop off my rental car there, and coordinated to get it back to Enterprise.This was my first time using collision center...and the folks at Liberty Collision took a stressful event and turned it into something positive and reassuring. Truly a great experience!

Co
Review №27

They were absolutely amazing from the time I called needing to get my car in after hydroplaning and having the front bumper ripped off.They took wonderful care of my baby even when I got my car back, and it still had a shake to it, they called back to my insurance, and got the repair approved.Thank you so very much Liberty Collision Center!

Bo
Review №28

Deer strike repair, very satisfied with the work.

Jy
Review №29

Great service. Kept in communication during process and answered all my questions with patience. Would use them again... But hoping no one else T-bones me and totals my car. 😂😂

QU
Review №30

Nate is a gentleman very polite very nice gentleman

Ro
Review №31

Excellent to deal with would definitely use again

Ha
Review №32

Kind, helpful, and fast not that you should get in a wreck but if you do they will make things way easier for you. Especially if you have State Farm you can just default to them with everything.

Jo
Review №33

It was all great

Da
Review №34

Topnotch service where high quality work is the normal.

Ca
Review №35

Excellent service! Very friendly staff, knowledgeable, personable. Highly recommended!

Ch
Review №36

Great customer service and quality work

Sa
Review №37

Great business. Reasonable price. Quick service.

Br
Review №38

Great work. Great people very helpful and kind.

Ch
Review №39

My daughter rear ended another student in the school parking lot. The bumper was damaged and we decided to work with the other parent to pay for repairs without getting insurance involved. The father of the student told us paying cash should get us a discount and he really wasn’t trying to drive up our cost more than necessary. The car was taken in to be repaired. Original quote came in at $1,528. We called to speak to the owner several times, but it wasn’t until giving us the final price of $1628 on what he deemed himself as a simple repair that we actually spoke to him. He said “I had no idea you were trying to save money.”If paying the most you can for any repair makes you happy, this is your place. If in fact you’re like most people know that they will over charge just because they can.

Sc
Review №40

I was very pleased and how they went the extra mile representing me and dealing with the insurance company the work they did was fantastic being a former detail shop owner I highly recommend their work

An
Review №41

Great service, they fixed our car up nicely after someone hit it in the parking lot of the grocery store! Good as new!

Sc
Review №42

Mark, & his staff have worked on many of my automobiles. I Would highlyRecommend them for any of your collision repair, paint & restoration needs

Ch
Review №43

I had my vehicle fixed here, they have the best customer service and even sent me a photo of my car everyday so I could see everything that was getting fixed on my vehicle. I would recommend them to anyone I talked to!!!

Jo
Review №44

They do great work and are pleasant and friendly. I wouldnt go anywhere else

ra
Review №45

They did a great job and were very nice

Ze
Review №46

Customer service is great

Ga
Review №47

Good quality service

Be
Review №48

Not professional and bad workmanship. Customer service was also a nightmare.

Mi
Review №49

Ok job

Ma
Review №50

ByGreat thanks it was a pleasure

JO
Review №51

Great service

Pa
Review №52

I deliver car parts to them

Ch
Review №53

Best in town

La
Review №54

Great work

Information
3 Photos
54 Comments
4.6 Rating
  • Address:5475 Liberty Fairfield Rd, Hamilton, OH 45011, United States
  • Site:http://liberty4collision.com/
  • Phone:+1 513-892-9500
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto parts store
  • Auto repair shop
  • Auto restoration service
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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