user
Atlantic City Cycle Center, Llc
1181 S White Horse Pike, Hammonton, NJ 08037, United States
Appearance
Atlantic City Cycle Center, Llc
Comments
Ra
Review №1

I have been more than happy with my purchase. The price was fantastic and the service was great. My Yamaha Tracer 900 GT is awesome. If youre looking for a bike that does it all. Try it.

ro
Review №2

Atlantic City Cycle Center is a great place Todo business. They are friendly, informative and honest!

Ne
Review №3

These people are professional and super awesome. I have some older jet skis that still had a safety recall on them. While other dealers would not work on the skis... They were willing to take on the warranty work.

Ne
Review №4

Hands down best experience dealing with Brian and all the guys At ACCC. honest quick and respectful. I am a customer for life. I bought a Yamaha 90 for son and a Polaris 570 for myself. Brian gave me prices and details over the phone and nothing changed. simple transaction. I picked them up a few days later and was off. I already scheduled service for my older sons 570. I am sure that will be a great experience as well.

my
Review №5

Knowledgeable and able to answer all our questions. Eager to show us equipment but not in a pushy sales person type of way. Was well aware we were not buying anything that day but still gave 110%. I will definitely return once my motorcycle license process is complete.

Ra
Review №6

I must say, out of all the other dealers I have called looking for tires on my bike, Ian is the only person that has put in a lot of foot work, time, and effort into making sure I get the correct tires. He even thought me that load bearing information on tires is very important. What can I say, I know how to ride and throw money at my bike. Thank you Ian for being informative and helping me.

Br
Review №7

Helpful staff, I had questions and they had the answers. I got 2 tires put on and bought a chain from them. Great group of people they have working there.

We
Review №8

A HUGE round of applause for Tyler and Brian!! After purchasing a brand new 2020 Can Am Spyder RT Limited Chrome from them just several weeks ago, they literally rescued me from being stuck with a truly phenomenal machine that unfortunately, was just not phenomenal for me. They worked their magic and got me on a brand new 2020 Can Am Spyder F3 Limited in Magma Red!!! The ergonomics fit my 52 frame far better - and I am smiling from ear to ear again!! The Service Team was more than helpful in making sure everything was operating as it should before I drove it off the lot; and Robert wrapped up all of the financing in a knowledgeable and professional manner.** ACCC ROCKS!! **Now if I could just get a t-shirt...a sweatshirt...anything (gotta represent). Swag is wear its at boys!!

Bo
Review №9

I was looking for a slingshot. I didnt physically go there I called on the phone today was a little dry because they didnt have any slingshot for sale the salesman told me I wish you luck. So I replied I said to him that was meant for me is for me and now I own a Polaris Slingshot that I bought from Philadelphia cycle go seeBig Vince

Ga
Review №10

Service department just awesome, had a sencer issue and they took care of me right away awesome

An
Review №11

Great team! Always helpful

Th
Review №12

First time there service is great and work is great, thanks Justin. See you guys in July for oil change on other bike.

ja
Review №13

Excellent service. Professional and fair priced.

Wa
Review №14

Awesome 50% discounts today!

Ma
Review №15

Not the usual “dealer” experience, that’s for sure. I spoke with Ian the parts guy 45 minutes before they closed about a plow setup for my machine, Ian called me back ASAP to let me know he had the parts in stock, and that he would accommodate me since I wasn’t gonna make it there before they closed. He made sure I had what I needed before he went home for the night. I bought my machine somewhere else but I’ve definitely found my new dealer, they have my business for life!!Thanks Ian!!! 🤟🏼🤟🏼🤟🏼

Ch
Review №16

Always great folks.Very accommodating.

Ma
Review №17

One of the few local places in Atlantic county to get powered Motorsport vehicles. They have a nice selection in stock, huge parts department, and have been very accommodating whenever I needed help with stuff. Sales staff was very informative, and took the time to help me pick out my atv when I was there. Will definitely be coming back for service and further purchases.

An
Review №18

We love our new slingshot.... They were very nice and made the purchasing process easy!! Thank you

Yu
Review №19

These guys are very knowledgeable with parts and accessories when you call them. They also ride themselves so they know what its like out there and thats whats great about it these guys are the same guys thatll go out riding and theyre using the products that they sell. Great place.

Je
Review №20

Thank you Tyler and thank all other employees that helped me out in the buying experience. Had a wonderful experience buying my new Polaris XP Pro, great pricing, great service, 100% thumbs up all the way. Thank you

ND
Review №21

Great place awsome staff

Br
Review №22

Horrible experience I brought my atv there they told me a bunch of stuff was the reason it wasnt running right $1,200 was what I paid when I got it back it had the same problem I dropped it off to them for plus they put all different bolts in my plastics zip tied full lines wire wasnt connected breaklight was staying on I dropped it back off to them they fixed all that stuff told me the problem of it not running right was fixed again but it wasnt so I took it back again waited another week they called me told me it was ready problem solved when I picked it up I asked what the problem was they didnt know they were very rude about it and had no answer for me on what was wrong with it this time so I left took it home test drove it still same problem so I called back the next day to speak with management and I got the same rude conversation from the manager as I did with the guy at counter so I spend a lot of money never got the problem solved and had a very bad experience with customer service

Ro
Review №23

They dont know how to return phone calls.Kept my MC for a week and charged me a $100just to take for a ride

Te
Review №24

We went here to purchase a bike. We pulled in the parking lot and exited the vehicle. As we peered through the window we noticed a woman sitting at the desk. She didn’t even look our way. That was the first strike. We got back in our vehicle and called. A male in sales stated how can I help you. We told him we wanted to look at some bikes. His reply, what are you looking for? My response, what do you have? He became annoyed and in a smart tone asked are you financing or paying with cash. That’s the second strike. While my husband was asking questions he says, if you want to be quiet and let me talk. That was the third strike. How rude????? You will never get any of our hard earn money. Customer service is everything in a business and its clear this company lacks it!!! Horrible experience!!!!!!

Ke
Review №25

Put in two finance applications and never received a call back.

Mi
Review №26

Tyler Jacobs was very welcoming, knowledgeable and down right polite.Buyer beware* there is a sign on all doors stating you have to call to get access to the showroom. The gentleman that answers the phone is rude, short and very inpatient. Once inside Tyler greeted us and spoke to us with respect. He knew everything we wanted to know about the Spyder. He even assisted us with comparison pricing.Thank you Tyler for turning a negative into a positive. Best of luck to you.The Barrs

mi
Review №27

I pulled in the parking lot and waited patiently to be seen for service. (Simply dropping my bike off) Fast forward 25 minutes I sought out someone to help me. I was told if I don’t like waiting I’m free to go else where. I should of! I had a piece of chrome peeling up that needed double sided tape to make it good as new again, they went over the old tape and it’s flapping in the wind again! I had a nice chrome cover put on the back of the frame where the rear differential goes. It fell off the next day as I rode narrowly missing the car behind me and scratching up my nice expensive chrome piece. They used real thin double sided tape instead of thicker tape what should of been used and again taped over the old tape! I chose to give this company my business instead of driving 10 minutes to Deptford Honda I drove 30 to come to Ac cycle. Very disappointed!! To the guy that told me I’m free to go elsewhere, you definitely got your wish, never again!

Th
Review №28

Friendly staffAverage prices

An
Review №29

Wouldnt waste my time here. Drove over an hour only to find a handful of motorcycles and plenty of trikes in a tiny showroom despite their website listing many different kinds. When asked they simply replied we only have dirt bikes, quads and generators. If you dont plan on selling anything else then dont advertise them on your website or at the very least say you were too lazy to bring them out of storage.

Je
Review №30

I was looking for a new zuma and found it here. Even tho due to covid-19 we couldn’t go into the showroom it was still a great experience! Great price and warranty. Brian was super friendly and very helpful. If I need another bike I’m definitely going back.

Ri
Review №31

Service dept is very knowledgeable and helpful, bought my 2018 Can-Am Outlander XMR 1000R at AC Cycle, very pleasant experience.

Ke
Review №32

From the start Tyler and staff was amazing. Drove past 2 other ATV dealers to buy here. Every person we were in contact with was very accommodating and professional, Sales, parts, and financing.

Ma
Review №33

Atlantic City cycleI dropped off my 2020 Can-Am maverick X3 to Atlantic City Cycle to be fixed in early June, 2020. I needed a new frame and a bunch of front end components including a radiator. They advised me that the frame was on back order, which was obviously out of their control.They finally received the frame in August but they hadn’t even started ordering the other parts needed to fix my side by side until after they received my frame, resulting in them receiving and subsequently returning 4 or 5 defective radiators from can am, all AFTER the frame had arrived at their shop.Due to Atlantic City Cycles AWFUL communication and customer service skills, I had to reach out to them every single time one of their deadlines was about to lapse to see if my side by side would be ready for me to pick up only to then be told that yet another set back had occurred. A few weeks ago I even received a voicemail from them stating that my side by side was ready to be picked up, only to call them back and find out that it was not ready because they AGAIN neglected to order parts. Almost all of the subsequent delays were a direct result of either incorrect parts being ordered or a complete failure to order parts.I am in the industrial construction industry, I rebuild motors, pumps gearboxes amongst many other things for a living. It’s basic protocol (and common sense) to assure that you have all of the correct parts ready and accounted for prior to starting a job!On Thursday, October 2nd I called and was told that my SxS was ready to be picked up so I took off work the next day and headed down there. When I arrived on Friday morning, I took a look at my long lost sxs only to find that the alignment was VISIBLY way off. I told Justin about this issue and was told that it would be fixed later and that I could pick it up the following day, which I obviously argued and advised him that I wouldn’t be picking it up the next day and that it needed to be done immediately.Shortly thereafter, the alignment was adjusted and I further inspected my sxs and I discovered that my $800 soundbar was broken and that the service department had obviously tampered with it, as one of the fuses had been changed and the wiring was redone. After having the speaker looked at by the audio shop that originally installed it, they informed me that the whole motherboard of the device was broken, likely as a result from being either dropped or hit by a heavy object. In short, there’s just no way that the service department at AC cycle didn’t realize or at least suspect that they had likely destroyed my soundbar after whatever they did to it and if I hadn’t carefully inspected my sxs prior to leaving the shop that day, there is no doubt in my mind that Atlantic City cycle would’ve failed to inform me that anything had happened to my soundbar at all. They took the $800 value of the soundbar off my final bill as a ‘courtesy’.So FINALLY, on October 3rd, 2020, after a four month long headache, I took home my SxS with a broken soundbar and no reflectors because Atlantic City cycle forgot to order those too.Needless to say, I’m suggesting you take your business elsewhere. I know I will.

Ke
Review №34

Took 2 quads in, the first one they were good, the second one they forgot about for weeks, when I called they said sorry someone should have called. Then they tell me the quad will be ready in a couple of days, it only went in for bad gas. Two weeks later I got the quad back, it was leaking gas the next day. I had someone else fix it. Horrible service, horrible communication. Would never use them again.

Bi
Review №35

Ed, Brian, Tyler and the guys got me an awesome deal!! Absolutely thrilled!!! Customer service was top notch. Cant wait to visit again

Li
Review №36

Great service. Polite employees.

Ty
Review №37

Always good to see whats on sale

Fr
Review №38

I drove 2 hours to buy a Raptor 700 for the best store ever !! Tyler was so accurate with payments and everything he said over the phone. Chris the salesman is the best. Highly recommended The staff are very professional Me and my wife Tiffany we wish you guys the best !

Ia
Review №39

I got my first bike here, And rode it off the lot very satisfied.Everyone here was very friendly. Easy to talk too, answered all my questions. These guys are down to earth and will hook you up with whatever you need, Advice, Parts, you name it. They are very professional and experienced here. Highly Recommend.

Th
Review №40

Really loved my experience here. I drove all the way from Philly for my first bike because they had what I wanted at a great price. Brian helped me out but everyone there was really nice, very low pressure and more than willing to answer my questions and work with me on payments. 10/10 would recommend dealing with these guys, I probably will again in the future.

Ty
Review №41

Very knowledgeable sales reps Of There a Can-Am motorcycle

An
Review №42

Good people there

Ma
Review №43

I love my service and I must say JUSTIN IS VERY PROFESSIONAL

Mi
Review №44

Top notch people. Highly recommend!

Fr
Review №45

I use them for all my service needs, cost is reasonable and quick.

Si
Review №46

Convenient place for the Hudson Valley Rail Trail.

Jo
Review №47

Ive had my jet ski repaired there a few times and always the service has been good and so has the repairs its a good shop with good people

Ro
Review №48

I brought my Kawasaki Vulcan in for Service, the Atlantic City Cycle Center was accommodating, friendly, and accurate with the service. The Service was worth the cost and I could tell they took the time and detail required for my bike. I highly recommend to any one.

An
Review №49

Great people! Fun toys!

Ge
Review №50

Great staff. Justin and his counterpart were able to fit me in on a Saturday which was great. They gave me some recomendations and even checked for recalls on my R1. Awesome service. Will be back for future work.

Br
Review №51

We went in to get oil and filter for my Goldwing very friendly and helpful If I Ever Lose My mechanic or he cant fix something at the time I need I will definitely go there for service and the price seem to be more reasonable than going directly to Honda and it was Factory oil and filter they have a large selection of bikes for sale but I wasnt interested in the bike so I didnt pay much attention so Im not sure if they do sell gold wings when Im ready for a new one I will have to ask

In
Review №52

No selection on everything. Service was super slow and sales person was very uneducated on products

Je
Review №53

Never been there

Er
Review №54

Brought my bike in for service took twice as long as was originally told which would have been fine if they kept me informed then I found several bolts loose when I did get it back they charged me for new brake pads when they really just needed to be bled which they didnt even bother to do that either so my brakes still barely worked when I got it back I would not recommend having their service department work on your vehicles as they will tell you parts need to be replaced just to rack up a bill

st
Review №55

So I brought my bike in April 26, 2016. It is now June 18, 2016. I still have no bike. They said it would be done today June 18, 2016 so I went to pick it up and after the test drive it was still having the problem I brought it in with. I told them Ill be back Tuesday. I do not recommend this shop!!!

Ja
Review №56

Bought my first bike here. Super easy. Staff was as nice as could be. Could not be happier.

Ke
Review №57

Just bought a Can-Am Ryker two weeks ago. Great sales team!!! Be in for my first service soon. Love this ride!!

C
Review №58

Service department staffs are very earnest, helpful and polite!!!! i have asked so many questions about my motorcycle, but Justin always gave me right answers for my questions.thank you to Justin and Bud!!!

Mi
Review №59

The salesman was very knowledgeable and friendly. Had lots to choose from! Will make our decision and return.

Me
Review №60

I was looking for a part for my Vulcan EN 500, although they didnt have it, I had the pleasure of speaking with Bud, he was very helpful and even went out of his way to point me in the right direction... Excellent 👍

Jo
Review №61

They were very helpful, location easy to find, and all the help was courteous

Me
Review №62

Bought a Can-Am and had trouble with it. Took it back repeatedly to the dealer I purchased from. They couldnt resolve the issue. Brought it to ACCC, problem was resolved. Recently went in to have a seat rest put on, love those guys. Bud, Brian, Tyler...they are all top notch. Glad to know where I can go if and when my bike needs service.

Cr
Review №63

The folks at ACCC where spot on! The inventory was great, unlike some central Jersey shops that have nothing to offer, ACCC is South Jerseys best equipped shop. The customer service was perfect and the Finance department took it upon themselves to make sure that I received the best terms available. Their relationships with the banking institutions made the experience well worth it. I dont usually shop for anything on Black Friday...but this was one exception well worth it. Low key atmosphere, plenty of parking, great apparel and equipment available.

MI
Review №64

This place rocks the staff is great and the toys are endless if you cant find something to play with here you shouldnt be playing. Lol I drove down to Atlantic City Cycle from Vermont to buy a bike, yes their prices are that good.

Ho
Review №65

Great place

Ma
Review №66

Can I leave 0 stars? The owner attempted to buy my bike at a low price. At the last second, he said I had to go to motor vehicles. Motor vehicles told me, the owner didnt know what he was talking about. Fast forward, the next business day I sold my bike at Hamilton Yamaha for a better price. So shop AC Cycle Center if you want rip off prices and an incompetent owner.Cont. The shop then calls me 5 times from multiple phone numbers asking me to take the review down! If I am harassed by your business again in any way, I will see what my lawyer or police have to say.

Jo
Review №67

Nice people and good place to get stuff done quick

Ju
Review №68

The sales guy was very nice and was not pushy I asked a lot of questions and he did not seem agitated at all he gave me all the information that I needed and when I am ready Im looking forward to buying through them

La
Review №69

The guy seemed very nice at least he showed me one used bike which I think he kind of overpriced

ga
Review №70

Picked up a new can am bike was dirty no body explained anything about it. Tires were 10 psi dont think thay will do any service for me. The only person I trust is the financial manager. All thay wanted was my money.

ro
Review №71

Awesome shop everything u need and staff is great n very helpful n knowledgeable...

Er
Review №72

Costly, but good service

Mi
Review №73

Bud from the service department was very nice and very helpful.

ni
Review №74

Quality shop. Affordable pricing on repairs. Experienced mechanics. Why they are closed on Mondays is beyond me.

Wi
Review №75

Just bought my son a yz85 the staff was very good to work with they took the time to work with my boy and make sure he understood everything about his new bike I could not be happierThey earned my business from now on and I deal with a lot of bikes and partsI can not say enough good things about them

mi
Review №76

Why is everyone asking why they are closed on mondays? If you knew any thing at all about the motorcyle/atv industry you would know all dealerships are closed on mondays, thats just the way it is.Work saturday, ride sunday, sleep monday and do it all over again tues to sat.

Ra
Review №77

Love this place Krystin is the prettiest part girl ever..

ji
Review №78

Convenient spot to grab your riding essentials.

Ph
Review №79

Great place like old time dealers. How it used to b where people remember u and not just take your money

ma
Review №80

Great service was great

Je
Review №81

The best!

Mi
Review №82

They are the NJ arm of the Montgomeryville Cycle Center or thats what one of their sales guys told me. What they may list as being floor stock may be physically 60 miles away in Pa. So if you have a specific bike of interest, call them before going. If the bike is in PA they will transport it to NJ...Kinda took the wind out of my tire kicking experience.....

Pa
Review №83

Very nice and informative

Mi
Review №84

Had my motorcycle over a month and found out from another employee that Bud didnt even ordered the part to this place is Very Overpriced

To
Review №85

Great price, friendly, easy to deal with. On our second new Polaris.

To
Review №86

Good people at Atlantic city cycle center

Ph
Review №87

Negative experience.

MA
Review №88

They are good dudes over there

Ca
Review №89

Great mechanics and staff, always helpful.

Le
Review №90

Excellent. All areas of customer service!!!

Sa
Review №91

Friendly, outgoing, helpful people

Di
Review №92

They do nice work at reasonable prices!!!

Je
Review №93

Great service and staff

Lu
Review №94

Called to order parts for my Quad Sport. Told me they where in stock and could pick up, Drove a hour to pick them up only to be told I could order them for delivery. Treated me like I was a problem, they need customer service training and shouldnt be in business.

An
Review №95

Its okay kind of pricey

Ga
Review №96

They had what I needed when I needed it. I’m going back

Re
Review №97

Going to buy my Can Am from them when I ready to buy.

Th
Review №98

Excellent Service!!!

Jo
Review №99

Cool place chill dudes

Jo
Review №100

Called in search of a very specific clutch bolt. Parts department did not have any in stock, but provided me with the contact information for a dealer in Florida that did have them in stock within minutes. Theyre now on their way, and I never would have found them without that kind of customer service.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1181 S White Horse Pike, Hammonton, NJ 08037, United States
  • Site:https://atlanticcitycc.com/
  • Phone:+1 609-561-8181
Categories
  • Auto broker
  • Motorcycle dealer
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Similar organizations