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Supreme Modular
3040 S White Horse Pike, Hammonton, NJ 08037, United States
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Supreme Modular
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Gw
Review №1

Robert Sargent was amazing this is our first new house and we are very nervous. He has made us feel so comfortable. Would recommend his services to everyone. Just starting our process hope it continues to move smoothly!

Sh
Review №2

Great company! BEST AROUND! Delivered exactly as promised. Very professional and knowledgable staff. My husband said the work was top notch. Highly recommended. Best company around.

Bo
Review №3

I have been working with Supreme Modular for over a year now. My goal was to build my primary residence with no compromises. The sales team in many ways, were more than accommodating for someone new to the homebuilding process. Reflectively, they addressed my numerous questions and concerns, making me feel my time, savings, and future were in good hands. As with any complicated and substantial undertaking, there were a few missteps along the way. Looking back, and taking into account the unprecedented times of the past year, that seemed inevitable. For the sake of honestly and full disclosure, my business concluded with Supreme Modular before my home was built. The reason I am here now is because the staff of Supreme Modular continued to remain in contact. I cannot say many other companies would take the honorable approach Supreme Modular did. They constantly checked in with me and focused on how they could resolve any issues I had. Well, issues resolved! We were able to come to a satisfactory agreement that would not have been possible without their dedication to their customer’s positive experience. With that in mind, I fully recommend Supreme Modular.

Ja
Review №4

Were in love with it. After an unfortunate delay caused by Township variances and Covid-19, our house, which was designed Spring 2019 is finally finished. SM did a wonderful job helping us to design and get the house delivered and installed. And post delivery follow-up was exceptional. All issues got resolved (thanks to Paula). Four bedrooms, 4.5 baths, sunroom, and large kitchen make it amazing. Were very very happy with the quality and construction. SM built the porch overhand and our contractor finished it off. Garage (left side) is stick built. Waiting for the solar panels to be installed (not an SM job).I have absolutely no reservations recommending them and encourage modular building. It makes so much sense.

Br
Review №5

My brother was looking to do a modular home and he asked me to listen in and help him. I have built several stick built homes but have no experience with modular. After speaking with and listening to this companies spiel he decided to go with another local company. Both companies were very similar with product and cost. The main reason was that the information session with Supreme seemed like a well rehearsed sales pitch which made me and my brother uneasy. I decided to do a little research and was uncomfortable with the amount of complaints regarding bait and switch practices, delays and legal issues. If it was just one comment you could explain that away but it seems like there are many in these reviews.

De
Review №6

My husband and I had a Zoom meeting with Robert DuCoin to learn about Supreme Modular. We were very impressed with the presentation and the detailed information Bob provided. Unfortunately we won’t be able to use Supreme Modular because it isn’t the right fit for us but I would definitely recommend them based on the information we were given and the comfort level we felt after our meeting with Bob.Thank you,Denise and John Q

Ke
Review №7

Sooo glad I teamed up with Supreme Modular! They made the process easy and has been very professional all the way through. Bob’s sale pitch was informative and truthful and felt we could trust him right away. Kelly was incredible with the selection process and made sure everything I wanted in my home was ordered and customized to my liking. I can very picky and she saw to every last detail was completed. James was professional and precise with ordering my pre plans and he even was able to get my stamped plans completed 2 weeks earlier then I thought! Just finishing up with the permits and will be placing the order for my dream home soon. This company is a life safer!! I highly, highly recommended!!!

Na
Review №8

AVOID AT ALL COSTS! LIED TO ME AND MY FAMILY FOR MONTHS! PUT NOTHING IN WRITING AND OVERCHARGED US FOR UNSUBSTANTIATED FEES. ALL LIARS.

Sk
Review №9

The presentation by Bob was outstanding. He is very knowledgeable concerning all the set ups for a modular home. He took the time to put a good slide show on and follow up with any information we may have asked. It seems that Supreme builders is a very reputable company. Thank you Bob!

Fr
Review №10

I thought Robert did a very thorough job explaining the details of the modular houses, what is included in the purchase and what is outside the scope of their work. Also was forthcoming with estimated costs of various options.

Su
Review №11

Knowledgeable staff. They really are very helpful in outlining the entire process. I would recommend.

ma
Review №12

!!GREAT COMPANY!!!We are adamant about sharing our experience because the other reviewer is simply lying and the people that helped us at Supreme Modular dont deserve those lies. They are great! They delivered exactly as promised. There were no extra fees. Everything was exactly as it is stated in writing in our draw payment schedule. All of this is in writing and its followed to the letter. They are very honest. They fulfilled all the promises for us and to expand upon what the person that wrote in the negative review the $15,000 down payment is part of the modular project which consisted of all the time we spent initially with them, all the time we spent with the designer, all the time we spent modifying and customizing our modular, the architects plans, the construction of the modular, reviewing our job site before delivery, delivery of the modular, the crane, the work crews for delivery etc, and placing of the modular on the foundation, roofing it etc. It seems to me the other person simply changed his mind and is now telling a bunch of lies. There were some issues along the 1+ year it took to build and finish our modular bit things happen and we couldn’t be happier.

Jo
Review №13

The zoom meeting went well. Robert was very informative. We are looking forward to build our dream home with them!!!

In
Review №14

Use this company!!! They are the best around. Don’t listen to the bad reviews they are unreasonable. We have all been in a pandemic. Auto dealers are delaying building. Material shortages have caused delays in all markets include resale construction and new construction. Labor shortages are being experienced across the country. Let’s be real here. The markets are the problem not this company. The staff has been great. And we are good reasonable god loving people and understand the pandemic is the cause of the problems around us. To blame this company for the market problems is totally unfair

Jo
Review №15

Worst company you could ever think about using. They will perform bait and switches, wont put anything in writing, and have no idea what they are doing. Run far away!

Pa
Review №16

Supreme modular is not a reputable business. I would highly suggest finding another company.

Br
Review №17

Bob DuCoin could not have been more professional, honest or knowledgeable. He showed a genuine interest in our project and gave us great advice. I hope we can come together and make our project happen.

Ro
Review №18

Bob conveyed a ton of details in the short meeting period. The meeting was very informative!

Su
Review №19

Bob DuCoin was highly professional, focused and on point addressing every aspect of the modular home building process from concept to completion. The 90 minute presentation was detailed and informative, and he patiently answered our questions. Supreme Modular is a distributor with a successful track record, offering flexible solutions and industry connections to deliver a home within a given budget. Customdesign services are available. Seems turn-k

Ch
Review №20

We began the design process and received our plans. It took a couple of week longer than supreme modular expected, It was explained that process was a bit slower than usual because the national plan processing services that approves modular plans were backed up because of covid and the construction boom. The people at supreme are such good and honest people, all of them. Our home is exactly what we expected. This company really does care about us. Very happy we chose supreme modular to work with.

Pa
Review №21

We had a one hour zoom meeting with Bob DuCoin and learned a lot about the modular home process. Bob answered most of our questions before we even asked and was very knowledgeable about all aspects of the modular process. We feel much more confident and prepared to tackle a modular project.

Me
Review №22

We signed an agreement on March 6, 2021. We were told that we would move through the selections process in two weeks. 8 weeks later, we still do not have stamped plans so we can get them submitted to the factory to begin the build and to the town to be able to have the modules dropped and set up completed. Initially, we were told that it would take 6-8 weeks to get our home built at the factory so that it could be dropped on our lot.We have had ZERO communication from the team that is handling the selections process. Phone calls go unreturned. Messages are ignored. The only time we can speak to anyone is if we call 2-3 times a day and finally catch someone on the phone only to be told that the hold up is with Superior who is doing the actual building of the modules. We are just waiting on an electrical plan and have been waiting for eight weeks to get the electrician at the factory to do whatever he needs to so to get the plans finished. No reason given as to why this is taking so long. We have not been told what the hold up is with the plans which have ZERO to do with the materials shortage that is happening because of COVID. We understand shortages. What we dont understand is why we had to literally beg someone to be honest with us yesterday in terms of what can we expect once we do have stamped plans? How far behind is the factory?Reluctantly the rep finally admitted that it will now take 16 WEEKS as opposed to the 6-8 weeks we were told initially. And you pay a $15,000 NON-REFUNDABLE deposit to advance to the selections process so you will have no recourse if communication stops, or if there is a problem. Our sales rep was awesome however unfortunately nothing has happened the way he said it would once the contract was signed.Remember: Supreme and Superior are now 16 weeks behind and they waited 8 weeks to let us know. Let that sink in if you are planning on building a home with them. Happy to amend this review if something changes but I now have pretty low expectations. Plan to lower yours as well if you are going to do business with either Supreme or Superior Homes.UPDATE: Since this review was posted, communication has improved and we are making progress. James is doing a great job pulling things together. We are still pretty far behind where we thought we would be but hoping to make some ground once we submit the order to the factory.

Fe
Review №23

We made an appointment a month ahead of time for a zoom meeting and they never came on. I then emailed them and asked to reschedule and its 2 weeks later and never heard back from them.

Sh
Review №24

Robert did a great job making us feel comfortable

Ry
Review №25

Rescheduled my meeting then Noone showed up . I waited in the lobby from 15 min before the time and stayed in 30 min after. Not someone I would trust hundreds of thousands of dollars to since they cant make a zoom meeting you can literally do from anywhere

Sh
Review №26

Robert did a great job making us comfortable.

Ka
Review №27

After knowing someone who went through this (MISERABLE) process and reading the reviews… i will NEVER give this place any business. Would give a 0 star rating if i could. DONT GO HERE!!!!!

De
Review №28

Supreme did a great job in sharing information about the modular concept.

Ro
Review №29

Had a zoom meet with Bob Dacoin. Very informative and answered all my questions. Looking forward to our follow up meeting next week.

Ja
Review №30

So Far So GoodHad a zoom meeting and looking forward to the next stepStep 2 Completed, Rob was great!!!!Moved ahead with a Deposit and looking forward to me selection stage. Although alot of paper they are very willing to help you out !!!!!Great Job Supreme, cant wait to be living in a new Home!!!!

DT
Review №31

Salesman was very friendly and informative. We couldn’t ask for more.Great company

Da
Review №32

Bob was incredibly helpful. He is a great communicator and provided all the info and guidance I was looking for.

Di
Review №33

Very professional, knowledgeable and helpful.Understood what we were looking for and explained all avenues in which to accomplish that.

Dr
Review №34

So far, Ive only had and information session and it was so refreshing to get all of the information upfront! I definitely want to work with them.

Sa
Review №35

We did a zoom call with Bob to see if building was even an option for us financially. He was super down to earth, understanding, attentive, and informative. He offered ways to save money without us even asking. He lifted a huge weight off our shoulders and showed us how to make our dreams into reality. I can’t wait to start our project!

Pe
Review №36

This company handled everything perfect. We started with a special. Got a fair price and made a ton of design changes and only cost is another $6500.The kitchen was basically turned into a chefs kitchen and had space for my special range. It turned out amazing.All of the bedrooms were made to have walk in closetsWe really went high end on everything.We then had a problem with our bank and supreme modular actually waited for us patiently for us to get things worked out. We felt so bad for making them wait so long but they were really eager and happy to help us through our problems.They really worked with us.So after the house was delivered and set we ran into another problem with the bank and again. Supreme modular was gracious enough to work with us this time toGreatest company in the world. I can stress enough how great this company is. Id give them 100 stars if I could.

Mi
Review №37

The zoom meeting was very informative and transparent. I will update the review as we go through thr process.

Ym
Review №38

Robert was very clear with the process and explanations. He was so very helpful with answering many questions that we had. Definitely provided a lot of confidence in working with Supreme

Da
Review №39

I had a scheduled appointment with a sales rep from Supreme Modular but never received the information for the Zoom meeting or received a call from the company or sales rep. to discuss my home purchase. I have contacted another home builder and had my questions answered.Revised review. I was contacted by the company to reschedule the zoom meeting it appears there was some technical issues.

Ch
Review №40

I built a modular with supreme modular. Communication from the initial sales meeting up to long after move in was perfect. The always returned our calls promptly. The cost of my home was actually below budget! My family is looking to build a shore house with supreme modular this summer in 2020. I highly recommend this company to anyone looking for a modular home.

Ja
Review №41

We just had a consult and they were very thorough and detailed answering all of our questions. We feel as though we will be using them in the future for our project!

Ju
Review №42

Robert had lots of information prepared for us and the visit was very informative. Thanks!

Er
Review №43

Bob was awesome! I’m super excited to start the next steps to becoming a home owner!

Ch
Review №44

This place has exceeded my expectations of home buying. Very reasonable pricing and good quality building materials. The sales staff are very personable and are well knowledgeable of the products their company offers. They are very helpful and go out of their way for their clients satisfaction. They care and it shows. Debbie the front desk clerk was very helpful in directing me to the person I needed to speak with so I could resolve the issue I had and she to was well acquainted with the products and services this company offers. She seemed to keep the office operating smoothly with such a friendly disposition. I felt like I had some new friends when all was said and done with my time with them. Great deals on home building, 55.00/ sq.ft on the low end 71 or something like that on the upper end, being in the contracting/ construction field myself, that is so reasonable it almost sounded to good to be true. Then I saw the actual product and couldnt believe the quality I was getting at the price I was paying. These guys are awesome. So if youre looking to build on a lot you have, check these guys out and you too will be happy you did.

Ez
Review №45

Very thorough team. Rob Sargeant is excellent

W
Review №46

I cant comment on their workmanship because we never got that far. I phoned them on a Saturday morning to confirm their Saturday hours of operation. I was told by the receptionist (Fred) they were open until 4:00 pm. I said great, we would be there in the early afternoon. All he asked was my name and I gave it to him. We arrived at their location right around noon only to be told that potential customers are handled by appointment only. And since we didnt have an appointment (which I was never told we needed), it would be an hour to an hour and a half before someone could talk to us. When I mildly protested that we had driven almost an hour, I was offered some brochures and the waiting period already mentioned. We couldnt even take a look at the model home they had setup.Business must be very good to just let potential customers walk away unhappy. The fact is we have already decided to move forward with purchasing a modular home. However, we will NOT be purchasing from Supreme Modular.

Ke
Review №47

Not a good experience

Pe
Review №48

Extremely professional and highly knowledgeable. Made beginning our modular home experience easy and fun!

Fr
Review №49

Great customer service. Answered all my questions I asked. 5 star service

Sh
Review №50

Professional, efficient, and knowledgeable

Cl
Review №51

My husband and I met with Bob last week. We had a very great and informative meeting. Bob was very personable and easy to talk to. He was happy to answer all our questions. We will definitely be checking back in with him in a few months to get started on our new home project!

Ti
Review №52

Great company to do business with. They delivered exactly as promised. The price was right, there were cheaper companies out there but those guys were small fly by night places that couldnt provide the quality and service that Supreme modular was able to provide. I wanted to be sure we didnt get ourselves in trouble by going with the cheapest price out there. NEVEE go with cheapest bid especially with a purchAse as big as a new home!!!Best choice we made was going with Supreme Modular.

Fr
Review №53

Our appointment was great. Well organized and informationional.

Je
Review №54

First meeting went well. Robert was very informative .

K
Review №55

My experience with Supreme Modular was excellent. Robert went over all of the details from customization to financing. I didn’t feel pressured to make a quick decision and everything was very transparent.

Ka
Review №56

These folks are really top notch. Most professional modular company we met with. Best choice for sure.

Kd
Review №57

Id give em 10 stars if I could. Great place. Love the service. And the product was really impressive.

Sa
Review №58

BOB gave an excellent explanation of the Modular home building process

Tr
Review №59

Met with rob. Was great visit. Answered all my questions. Returned my calls promptly. Great company to do business with.

Gr
Review №60

Met with supreme modular and inwas blown away. Great company. Products are top notch. Totally professional.

Ja
Review №61

I enjoyed the appointment. Sarge explained everything well. Cant think of anything that could make it better.

Bl
Review №62

Met with Rob. He was great the whole thing went great. Def recommended. Great company.

Tr
Review №63

They are good at what they do. You wont be disappointed if you go to them.

Li
Review №64

I met with the sales rep and got so much great info it was well worth time drive down from nothern nj. And the way they built my home is outstanding. It was first class ride all the way. Great company.

Ra
Review №65

Supreme worked with us from the jump during the selection meeting to accommodate the layout changes we had in our mind to customize a standard modular plan to our unique setting. We were able to fit into the style of the locally established houses in the neighborhood for the perfect new home. We can not wait to invite our friends and family over.

Ma
Review №66

Dirty6613: Your experience is not an anomaly. We also had a horrible experience with Supreme Modular. Very poor customer service, poor communication; did not return emails or phone messages promptly.We purchased a modular home from them and it was the worst experience.We encountered many surprises along the way, which meant more expense. Many of our questions outright refused to be answered, and we had to google our questions to find the answers ourselves.

Fr
Review №67

The staff at Supreme Modular was helpful throughout the process. If there was a a question I needed answered and they didnt know the answer, they would find it and respond back. There was a delay with delivery, but when the house got on location, it went smoothly. I would use this company in the future.

Be
Review №68

The sales consultant Robert was knowledgeable, professional and answered all our questions.

Da
Review №69

Great experience with all the details you need.

H
Review №70

I searched all over and met with other modular companies. Meeting with the other companies was a complete waste of time. Im so glad i went with supreme modular. You really do get what you pay for. When you consider all of the different facets of a project, the profesionaly run firm of supreme modular was really the comfortable choice to make. You get what you pay for.

Ed
Review №71

My appointment went very well. Sarge was very helpful in explaining modular homes.

Pa
Review №72

Supreme modular built our house in new jersey. They did so many things above and beyond for us. There was one hiccup with the flooring transition strip but they fixed it for us. All in all they did a great job for us.

Mi
Review №73

We had a very informative and instructional meeting. Thank you.

Re
Review №74

The Supreme Modular team was instrumental in the completion of our custom home. Always making sure all the bases were covered so that we have the dream home we wanted.

Ca
Review №75

Mark was very helpful in explaining the modular home process.

K
Review №76

The quality of the home was great. House was laid out as expected. Products were very durable.

T
Review №77

Love this place. True professionals. Thank you guys so much!!!!

Jo
Review №78

Everyone was polite and very informative. Plan on returning, showed a lot of information on building a home

Ma
Review №79

Enjoyed our visit. Excellent service

Ch
Review №80

Supreme Modular provided me with a well designed, well built home. Carlos was very helpful with all of my questions and concerns and always available.

Ca
Review №81

Cool houses a little pricey

Fr
Review №82

Overall good service. I received exactly what I ordered. I was kept in formed through the entire process with exception to the appliance package.

Je
Review №83

Coincidently in the last month I have encounter two separate people completely unrelated that are going through hell with this company. I was curious and came here to do a little research on my own. From what Im reading it sounds like what they were experiencing is common place for this company. Word of mouth is powerful!

Information
53 Photos
83 Comments
4.8 Rating
  • Address:3040 S White Horse Pike, Hammonton, NJ 08037, United States
  • Site:https://suprememodular.com/
  • Phone:+1 856-652-2382
Categories
  • Modular home dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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