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Baskin-Robbins
533 N 11th Ave, Hanford, CA 93230, United States
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Baskin-Robbins
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Ma
Review №1

Best ice cream. The girls here are so sweet. They always offer a cup of whipped cream for my puppy and are always so nice. Great place!

ju
Review №2

Very good I like that the place is clean and the customer service is friendly and fast.

1m
Review №3

Great service, the birthday cake I bought for excellent

Ry
Review №4

Very busy but the service is fantastic! They recently renovated and it feels much more modern than before!

Je
Review №5

I ordered six clown ice cream’s yesterday to be ready to pick up at 11 AM today. I picked up my ice cream and put them straight in the freezer and did not realize that I was only given three of the six that I paid for. A gentleman from Baskin-Robbins had called me a couple of hours later and let me know what it happened and that I could come back and pick up my other three. It was not a problem at all I didn’t mind, things happen until I went to pick them up. I was given my other three and I ordered a single scoop of ice cream which after having to come back across town a second time I should’ve been giving for free but wasn’t and then when I got to the park to eat my ice cream I was not given a spoon or a napkin.

Jo
Review №6

Had the New Mangonada and it literally was amazing! Sweet and spicy will make your mouth water!

he
Review №7

Me and my wife try going every day to get our favorite drink which is a capuchino blast and with it we get our quency card stamped to be able to get the free 16oz drink for free. Unfortunately the drive true is always so busy. At first we thought our drinks where worth the wait, not the case anymore. The drive through is always so busy and if you try parking in the baskin Robbins lot it is impossible to get back out into the street. The manager parks her car in the back blocking the only exit there is. When I asked if there was a chance of moving it so we could exit she saw it better to ask the people entering the drive through to move there cars instead while her cars remains blocking the drive through exit. Definitely getting tired of the outrageous waiting.

Br
Review №8

I’ve gone through the drive thru several times, it seems like it takes longer every time. Today it took 40 minutes for me to get served THEN I had to go in anyway because a 3rd item was missing, it was sitting on the counter in front of two employees but neither noticed it just sitting there. I told them 40 minutes in a drive thru then still messing up the order was unacceptable. The young man in the front apologized but it was the girls at the drive thru fault. I live down the street but within the 5 minutes it took me to get home & sit at the table with my boys we realized our stuff was already melting. It must have been sitting on their counters too. Not ok. Never again.

Yi
Review №9

If you are going to order the photo cake, DO NOT try here. Yesterday was my friends baby girls birthday, we ordered a full sheet photo cake on 5/13 and pick it up on 5/15. There is no photo on it at all. The employee only refunded $10 for their rediculous MISTAKE and no compensation. How disappointed!

De
Review №10

Very awesome tasting ice cream! The only complaint is that the line was very slow

Lo
Review №11

I ordered a birthday cake, the guy that took my order was very nice and helpful. When I went in to pick it up, the staff was very nice. Oh and the cake was so delicious! Highly recommend their ice cream cakes!

Ci
Review №12

Basically don’t order your birthday cake online. They won’t have your cake ready and they will make you choose a pre-made cake from their freezer. Kind of ruined my birthday I was looking forward to my cake and walked out with something else.

Ca
Review №13

I really love Baskin Robbins ice cream. The last two times, went thru the thru and ordered world class chocolate ice cream. I got some random chocolate flavor both times. Guess I need to switch where I buy ice cream.

Ma
Review №14

Literally watched as the workers looked at me standing at the door and did not make an attempt to open the door. The sign on the door says open and I clearly see workers standing around but no one came to the door as I stood outside at 5pm on a Monday. Every time I go it’s only because my wife likes it but I usually spend about 45 in the drive thru for mediocre ice cream. I’m only giving them a one because I have to leave a star in order to give a review. Cold stone is better anyways.

Je
Review №15

If you go through the drive thru they give u less then if you go inside

Ra
Review №16

Wait was way too long for 2 drinks and then they had my drink wrong and had to wait even longer fir the correct drink.. Its good tho

Da
Review №17

Delicious as always. A little wait in the drive thru but well worth it.

Fi
Review №18

Big things come in small packages! Dont miss this small ice cream and custom cake shop thats been in business since I was a child.I temember the little football helmets full with 2 scoops as a kid! Boy was it a happy childhood! Thats something nobody can take away. If you have not had a happy childhood, Tim Robbins said, Its never too late!

Am
Review №19

Quick service. All guys working tonight. They got the job done. Although I didnt get any peanut butter in my peanut butter chocolate ice cream! :( he just scraped around the edges. Man I was looking forward to that peanut butter.

be
Review №20

Awsome,I would definately recommend this pace.

Ru
Review №21

Great service! Even better icecream!

Ja
Review №22

Product is/was very good. Drive thru kind of clunky as far as efficiency.

Sh
Review №23

The drive thru is small and often blocks off the parking lot. There is little to no room inside to eat either. The ice cream is good, just may want to take it home to eat.

Em
Review №24

Since my tenth birthday weve ordered the same cake every year from this place. You get a free ice cream cone on your birthday, too. We visit the shop once a year around my birthday, and just walking in gives me nostalgia. Its a great place with super affordable ice cream and friendly staff.

Je
Review №25

It was summer time when I drove at this location. I read its menu and proceeded to the window and ordered a vanilla frozen icecream in a cone. A clerk responded, Can only serve you this at the front. I paused and thought that it was probably his or her belief which prevents him or her handing it via the window. I parked my car and got in the store. It didnt make sense at all unless the ice cream I ordered was too big to fit through the window.True story it happened to me.

Jo
Review №26

So good

Ci
Review №27

Ice cream is always good. Great discount ($1/scoop) every 31st of the month. Otherwise, scoops are expensive. Serving size is for health conscious people. If you want more ice cream for your buck, go to superior dairy.

Ke
Review №28

Really wish they would re do the drive thru...the lone is ridiculous

Na
Review №29

It tastes really good and its one of the best ice cream places I have ever tried

J
Review №30

Overpriced ice cream and lacking customer service. Not to mention the horrible horrible layout design of the drive-thru. Virtually no parking. The ladie in charge of the drive-through was extremely rude and had no patience whatsoever. We will not be returning.

Ji
Review №31

Very good ice cream. Small portions. High price. Nice people.

Da
Review №32

Excellent tasting ice cream has been around since I was a kid 31 Flavors is the best beats all the rest

Ma
Review №33

Very Delicious Ice Cream. My favorite Cookies & Cream. I give B R a #10. Thank You

Ge
Review №34

Best ice-cream in town

Jo
Review №35

The ice cream is amazing, but the location and wait time is terrible. If there is more than 2 cars in line just go inside. And if there is more than 4 just go somewhere else.

Di
Review №36

I enjoy getting a cone. Lots of flavor.

We
Review №37

Very disappointing!! We had 4 ice creams to go through the drive up and only one was partially accurate. Q

T
Review №38

Drive through was fast and the product was worth the price lol.

We
Review №39

35 minute wait. Only 1 experienced staff. Always pleasant and welcoming.

Bi
Review №40

Love this place, its our go-to after dinner out.

Er
Review №41

Great alternative to cold stone. Dont recommend the drive thru, it is a little slow. Other than that no complaints.

N
Review №42

12/11 Ordered 2 banana splits. I specifically asked that one only have van, choc, & straw and choc & straw topping - NO whip cream, cherries, nuts, etc! But BOTH of them came with everything! The whip cream was not firm it was like a can of milk had been poured on top and the banana splits tasted awful! We were the only customers in drive thru so it wasnt like they were swamped and couldnt get the order right. Very very disappointed that I couldnt enjoy a good ice cream; should of just went to McDonalds.:(

Ma
Review №43

Always great service and amazing ice cream flavors! We like to try out the flavors of the month!

J
Review №44

Popped in for an ice cream birthday cake for my daughter, in and out in less than 5 minutes and they put a birthday greeting on it too👍

An
Review №45

Picked up a last minute birthday cake. Had a variety to choose from. They even wrote happy birthday on it.

Br
Review №46

Great customer service, fast and friendly and it was a very clean environment.

Ju
Review №47

Ice cream was great service was a little slow.

Vi
Review №48

Panchita loved her Birthday cake from Baskin Robbins

Li
Review №49

Great customer service. I used my tmobile tueday app get 2 dollars off today .

Sa
Review №50

The drive thru is very slow & they kept misunderstanding. They also didnt pack the ice cream into the cone, just piled it on top which made it a bit difficult to eat. At one point my scoops almost fell off the cone 😂

De
Review №51

5 stars need I say more

Ta
Review №52

Awesome customer service and a variety of flavors love thier shakes

Ju
Review №53

Service is acceptable but not knowledgeable about flavors. Ice cream always good though

-S
Review №54

This is our favorite stop for a sweet treat and the staff is super duper AWEsome! !

Sh
Review №55

You cant go wrong with 31 flavors

Li
Review №56

Pineapple and coconut with Rocky road... yup...

Ja
Review №57

Great place and friendly people.

He
Review №58

Best place you could ever get ice cream

Ex
Review №59

31 Flavors for every day of the month!

Ra
Review №60

You gotta get that Missisippi Mudd Ice cream.

Ju
Review №61

Great Ice Cream great service

St
Review №62

Friendly employees greeted with a smile

Ci
Review №63

Went there the other day and Place my order and it had ahair in it I told the person to give me my money back I’m going to work now they gave me a hard time made me wait 30 minutes there till they decided to give it to us please I don’t know why they given so many stars they should be better and better professional person working there to make this a better place !

Lo
Review №64

Very good ice cream

fr
Review №65

Great, use retail me not coupons

El
Review №66

Good ice cream.

Ma
Review №67

Sugarless ice cream I love it

Mi
Review №68

Whats not to love. Servers are friendly also.

He
Review №69

Clean place and nice employees!!!

Om
Review №70

Very good ice cream

pe
Review №71

Always clean and friendly Employees

Ka
Review №72

What can I say. Its icecream!

GM
Review №73

Ice cream yiu scream we scream for ice cream

li
Review №74

Great Ice Cream

Ti
Review №75

Good ice cream

li
Review №76

Love it, kids love it.

Lo
Review №77

Great ice cream

Sa
Review №78

Very nice people

Li
Review №79

Friendly service.

Sa
Review №80

Great place!

Ki
Review №81

Bask in the flavor

Rh
Review №82

Generous servings

am
Review №83

Rude service😪

Ro
Review №84

Ok but expensive

Je
Review №85

Great

To
Review №86

Excellent

ch
Review №87

Today we had a terrible service as doordasher including the manager .. we had to wait 25 min for an order .. I hope in the future they improve .. thanks

Information
27 Photos
87 Comments
4.3 Rating
  • Address:533 N 11th Ave, Hanford, CA 93230, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 559-583-8600
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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