Spent almost 3 hours on the phone to talk to someone in Pharmacy. They closed for lunch before I could speak to anyone. Closed down their drive through so your forced ro go inside. And the Pharmacist does not pay attention the prescriptions.

After navigating the complex maze of their phone system to try and speak with a live human, I was on hold for over half an hour (with 1 caller ahead of me). The 20 second repeating clip of music was pleasant the first 20 times I heard it. After half an hour, the system hung up on me, forcing me to be on hold once again (now there are more than 3 callers ahead of me). If the company is this desperate not to talk to people, they should just get rid of their phones.I should say, I havent had a bad experience in the store before now, but today was just ridiculous.

Here as a travel nurse from Denver. Nightmare trying to get my prescriptions refilled (I use a Walgreens pharmacy in Denver and have NEVER had issues). I was on hold for 45 mins before whoever I talked to was extremely rude, then proceeded to hang up on me. I know the whole world is short staffed right now, so I was being patient and kind. But this customer service is absolutely unacceptable and I will be contacting cooperate. Don’t waste your time with this Walgreens.

I just left this place. My visit was horrible not only did they acknowledge my appointment for vaccine. They said they had none for a few days. I understand but I called the place 3 times and on the 3rd call confirmed my appointment. The people in pharmacy nothing about no more vaccines available until I arrived.. And said none of them took any calls of my confirmation. I said yes you did I called the location 3 times. Horrible services not returning.

Just left this place and got denied of a covid test after they said they had two left and that was for scheduled appointments. I was one of the scheduled appointments they even emailed me that morning to remind me. I wonder if it because I’m black or just poor or what my life must not be a concern to a pharmacy

I would have given 0 stars if it were an option. I have been sick (more than likely with COVID) I have to have a test completed for my job. Managed to get out of bed with a 102 fever and go to a scheduled appointment for a rapid test. Staff at drive thru rushed me through and said I would receive a call and or email within an hour with results. After 5 hours and no results, I called and staff was very rude and put me on hold for 20 minutes until their system dropped my call. I gave them the benefit as I know they stay busy. I called today and was treated very poorly again by staff just to be told that I was not in the system and that they have no idea what happened to my test. But.. if I wanted I could come back for another rapid. I understand mistakes happen and would have been okay with coming back to be retested had the staff not been so hateful towards me.

These a$$hats cant even answer the phone. Useless.

I have been sitting in this drive through for 45 minutes!

Pharmacist has the unique ability to be condescending regardless of the reason for the interaction. Its almost impressive.

Ryley was amazing in the pharmacy. Our prescriptions were late to be called in and I had a baby who was tired and ready for lunch. After trying to get ahold my my doctor and her office for quite some time she came to the rescue and got my prescriptions for me within 5 minutes of hanging up the phone. She was a God send to my son and I today. Customer service was excellent. Thank you so much Ryley!

Two prescriptions were called in to be refilled on 7/8/18. Was called by Walgreens the morning of 7/9/18 that they were ready to be picked up. Went to the doctor at 4:15. The doctor called another prescription in. Went to Walgreens at 7pm to pick up prescriptions. Sat in line for 10 minutes, got to the pickup window and they tell me that prescriptions arent ready. Should be ready in ten minutes. Went to Farm and Home to get dog food come back at 7:47pm wait 20 minutes in line get to the pickup window tell her I need 3 prescriptions. Pay for prescriptions and she hands me 2 prescriptions. Tell her that I had a third. She said they close at 8 pm. She says I will have to come back tomorrow to get it. Very poor service.

Absolute worst experience with any Walgreens ever! They have given me the wrong medication, the wait times are ridiculous which I wouldnt mind if the staff was pleasant, unfortunately the staff at this Walgreens have been extremely rude, making the elderly feel awful as they talk down to them..very sad. I would recommend using any other pharmacy besides this particular Walgreens!

Rude customer service. They could care less about their customers or whether you get your prescription or not. Honestly debating on switching pharmacies. They close at 6 on a Saturday, yet all the other ones are open until 10 pm. I am more than fed up with them. For being a franchise they take no pride in picking their staff...especially pharmacy managers.

Friendly staff is local folk who enjoy people, standard Walgreens fare with onsite photo lab and pharmacy.

Horrible customer service, rude, would not answer simple questions or help with anything. When we received our meds, about half were filled incorrectly, but they refused to take responsibility. Never will I use Walgreens again.

Closed one drive thru lane. The drive thru is just as bad as Quincy now. And the pharmacist doesnt pay attention to the scripts close enough. Several times Ive went back to pick them up and was told I couldnt because it was to early. But if they would have bothered to read the scripts of check the history, or even call me. Instead I had to drive back later that day or waite for it. Also Ive spent over 20 minutes waiting at the drive thru with only 2 cars ahead of me.

I have terrible allergies and I use a medication that is purchase limited to help control the methamphetamine issues. I am ok with the reason behind the purchase laws and all for the stopping of meth makers. However I am not a meth user or know anything about the stuff and I watch my amount of purchases allowed. I went to the Walgreens in Hannibal as normal to purchase my medication and am within the allowed amount and the pharmacist that I encountered was the most rude, disrespectful, ignorant person I have ever delt with. She was extremely unfriendly and proceeds to tell me I am not able to buy my medication anf handed me a receipt and walked away. I have never come across this before and asked her what this ment. She EXTREMELY RUDELY says you have bought to many and call the number on receipt turns her back and walked away. In standing there confused and she provided me NO HELP IN TRYING TO EXPLAIN why it says this. Remember I monitor my purchases and I purchase 1 box a month. Legally I am able to purchase 2 within 30 days. So I look at my receipt and there is NO # Only a website. I tried to log into the website using the transaction # on my receipt and it says no transaction # found. Did this pharmacist decided on her own to not sell me something that IS LEGAL for me to purchase and that I need medically? She was a snobby errogant rude women who should not be able to treat people like that!! I have been coming to this Walgreens for over a year and I will never go back

Staff is always helpful and kind!

Rude. Will not go to that pharmacy again.

Friendly quick service, promotional prices not clear. If not paying close attention, sales prices only apply with other purchases etc..

Prompt service at pharmacy.

Its a Walgreens. What more is there to say. The staff is rude. It is overpriced and the pharmacy is one of the worst in the area.

I have to wait at the window 7/30/2018 ? No one is there !!