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Selby Implement Co.
10828 US-61, Hannibal, MO 63401, United States
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Selby Implement Co.
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An
Review №1

We took our 2 month old poke saw to get a part replaced. Was quoted a price of 75.00. Go to pick it up, about a month later. And told, I owed 213.00. I bought the pole saw brand new for 198.00, with tax it was 213.00. They are not resolving the situation. The employee who qutited me the 75.00 no longer works there, Im not surprised. Might as well go by a new one again, for that price. It is a Stihl pole saw. After 2 months I doubt all the inner working parts needed to be replaced already. Not happy with this situation.

Ro
Review №2

I have bought thousands of dollars from here (Hannibal, MO). I dropped my Harley off to get the tire changed. It set there for over a month because they said they could not get the tire in I wanted. Jason told me he could get another one and have it in! I m like it would have been nice to have been told this a month ago. Anyway a week later I picked it up. When I picked it up I asked for my keys. They said I did not give them a set. I said yes because the battery was going out and you might need it because it has an alarm on it and they might need my fob. They said give them a couple of days to look for them. A few days passed and I was told that they couldnt find them and they believe I didnt give the keys to them. Im like who drops their vehicle off to get worked on and dont give the keys to that vehicle. another reason was that my saddlebags might have been in the way of the tire and might need to be removed. I talked to the manager and he sent me a number to assume is the owner. When i called him he said he asked the people at the store if i gave them keys. Of course they said no and he said he was going to stick with them. He said he was not going to pay for the replacements and showed no care what so ever! I explained to him that I have bought a four wheeler from them and just bought a $2800 lawnmower and he did not care. He asked me if I remember who I gave the keys too. I told him three guys were helping me take the Harley out of the bed of my truck and gave it to one of them because the battery was dead and told them they might need them for the alarm! Again he said he wasnt going to do anything about it! To top it off they ripped my seat and scratched the paint on the rear fender where the seat screws down! I would highly recommend to go elsewhere! Poor customer service and poor ownership! I will tell everyone and especially my Veteran brothers and sisters!

Ne
Review №3

My experience with Selbys in quincy has been terrible this year. Customer service is dead. A friend tells me that he hears the customer service in Hannibal is a lot better. I went in today and was just as invisible. I guess its a company thing and not a location thing. thats okay, Ill shop elsewhere.

Ch
Review №4

Super nice staff !! They are very very knowledgeable and know how to take care of their customers !!

Mi
Review №5

Good people good work fair prices just a little slow

Er
Review №6

Purchased our 3rd and final Cub Cadet mower from them for 2000 used it 5 hours, wouldnt shut off or start blades. They picked it up had a week brought it back never bothered to let us know what they did. Last week same thing they came picked it up, brought it back still no contact. Today it did the same thing we discovered the wire connection was the problem and pushed them back together no problem. Terrible customer service Cub Cadet will not be pleased.

Da
Review №7

Great good service

Ch
Review №8

Was good, stopped to just check it out, and see what they had, got some good info.

Ri
Review №9

Selby implement in hannibal the guys are the best .thay are hard working team .

Pa
Review №10

Nice place. Very helpful.

Ma
Review №11

Extremely helpful and wonderful, thank you

Ga
Review №12

Always great service

Ki
Review №13

While traveling from Texas on Goldwing, needed to add coolant...stopped at Selby and the parts dept was couteous, friendly and helpful... gave me, not selling.. but GAVE me a qt of coolant and wished me a safe trip!! Professional and respectful.... places that make traveling pleasurable!

Co
Review №14

All staff and especially Vince are very helpful. They have a huge variety of equipment and tools. Best option for miles for all your powersport wants and needs.

Je
Review №15

Do good small engine repair.

La
Review №16

Bought a nice zero turn for the money.

De
Review №17

The guys will work with u on anything

Da
Review №18

The people here are very friendly. They had everything I needed and was very helpful with the questions I had

Ge
Review №19

Great

Je
Review №20

Took a chance on finding a muffler for mower and they actually had one in stock.

Ro
Review №21

Nice place, seems to be competent staff

Ma
Review №22

Prompt service.

Ki
Review №23

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Information
1 Photos
23 Comments
4.6 Rating
  • Address:10828 US-61, Hannibal, MO 63401, United States
  • Site:http://selbyimplement.com/
  • Phone:+1 573-221-6480
Categories
  • Hardware store
  • Lawn mower store
  • Tool store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–12PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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