Very limited on trash cans.... feel like they should have a better selection. Found the same one for $20 less @ Target. Its a hit or miss here.
Great customer service and fast flow even with all the traffic. Although bathrooms were in rough shape😬.I esp love this place because I exchange my soda steamer tanks fort half the price and bring in a 20% off coupon Everytime. Love it. Best buy stopped carrying them. But these folks always have them in stock.💯☺️.
I have always had a great customer service experience in Harker Heights. Today I went to purchase a new cookware set. A big shout out to Sonya who went above and beyond to help me make the right choice. She spent the time with me I needed to make my decision. Although my online review through their survey did not complete, I called to let her store manager know that she is amazing. Thank you Sonya.
Love this location! The staff is super helpful.
When I walked in, I looked up and this guy was entirely too close asking did I need help. I told him no and I knew exactly what I was looking for. He comes back to where I’m at within 2 mins) “did you find what you’re looking for?” And proceeded to come behind me. He was FOLLOWING ME AROUND THE STORE. So I decided to cut around somewhere else and THERE HE WAS FOLLOWING ME. I asked him, are you following me he said with a very low tone— no. I left. I’ve heard of this store from the STAFF but now I’ve experienced it. As a black woman you chose to follow me when there were PLENTY of people in store. I will be contacting corporate.
Bed Bath and Beyond in Harker Heights has to be one of the friendliest and well ran stores I have been to in a while. 10 stars to Jessie. Thank you for your awesome personality, friendly welcome and eagerness. I was searching for a shadow box and thought the store did not have one in stock, we went out of his way to search online and provide other options. Thank you for making me feel so welcome.
Bought a massager omg the best and worth the price too the lady gave us a discount with a coupon if you spend over a 100 really nice lady plus she was really helpful and had great customer service as well
Always great to visit this place. Got a few sales items..
I havent been here in a long time, but they do have a lot of very nice things! 4 stars because they are a bit pricey. Although they do match prices. Very friendly customer associates! I did however buy a memory foam pillow and it was great to sleep on. I recommend this store. Thank you
Got what I needed and the associates were helpful
Okay selection. Nice atmosphere
I did enjoy the walk thru lots of nice items
Tamica was a great help! Always good products in a nice store.
Bed Bath & Beyond has a wide selection of products with great prices. What you cant find in the store you should be able to find on their website. The employees are always willing and able to help without being pushy.
Great store. They always have what I need. I love there Black Friday sale.
Love how big it is very nice and neat it is in there.keep up the good work definitely making this my place to shop 🙂
Prices are high. We are now window shopping.
We had a wonderful visit. Debby was amazing! She was pleasant to talk to and helped us nicely.
Fantastic people that work there!Thanks too Debby and GenevaKeep up the good work
Awesome cashier she helped my sister with special needs and never rushed her during the checkout process
Foundcwhat I went for. Prices were a bit higher. Ckerks were very helpful. Great customer service.
Staff very professional. Ib came in a few minutes before closing. They were very kind. Asked me if I needed any help. Did not rush me. Highly recommend.
They have the bed sheets I like and grew up with 100% cotton percale.
Very helpful, easy return
Had to look for a bed set...not the best choices...jus had to get something 😜
Wonderful staff! And Mrs. Gail Stephens was so kind and helpful. Everyone at the store is no nice. Thank you!!
Clean. Nice employees.
Pretty much only go when we have a coupon in the item we want is on sale. And theyre one of the few places to have things in stock my girlfriend wants instead of waiting for delivery from the internet. Otherwise its just a box store to me.
Always great customer service. Even during the pandemic.
Great coffee maker selections!!
Very friendly service and helpful employees. Clean and organized.
I love their UGG blankets their the only ones that sell them around here
Like always a pleasure.Everyone treat us so good!
Service was outstanding!
Super nice friendly staff here very helpful!
Likely the neatest location Ive ever visited
EVERY time I come here, the most friendly staff! Always will be back :)
This store is such a relaxing store, it gets you more In a decorating mood. The prices are high for some of the things. Cashiers are helpful. It’s a little smaller than some of the bed bath & beyond.
I have always enjoyed it here just a lil pricey, but its good stuff so yeah theres that.
The people working at this store in Harker Heights Texas are the absolute best, most attentive, polite folks of any store we shop at: food, department, discount or otherwise. Going on 70 years old, shopping there is like going back in time to the days when the guys and gals actually hoped they could make a customer happy. People seem genuinely happy to work there and to be at your service. Thanks, Gillary for all your help today. You made my wife and me very happy.
Excellent as usual...love that store...👍
Great customer service it made me feel comfortable! Very neat and clean.
The staff is friendly and attentive, great selection of items. But the restroom is always super dirty and nasty the times that I have been to this location there’s toilet paper everywhere, toilets smell like pee. Not clean at all.They should hire someone to clean those restrooms more often.
Pricy but that’s what I get for marrying a wife who wants Ugg bedding in Texas.
Very respectful and clean and polite
The store is always so neat with the layout. Navigation is fairly easy to go through. Exponentially awesome checkout service.
I love shopping here but even with my coupons I couldnt afford the train for my Christmas tree I really wanted, maybe next year 😢
I would have rated it 5 stars but they didnt have what I needed. The staff was very helpful and knowledgeable.
We went to register my daughter for her wedding. Sandra, the lady who took our information, was very helpful and interested. She spent a lot of time with us and walked us through the process. We were very impressed. The manager? of the store was less impressive. He was standing there I told him how impressed I was with Sandra and did not say a word or crack a smile. This same man had been in the store before and been the same way. I am confident he must have good qualifications or would not be in his position. However, he might work on his people skills. Back to Sandra...Great job!
This store makes me happy! Everything is always so clean, neat, organized and easy to navigate. The workers always greet with a smile in their voice no matter how hectic it is with other customers.
Super helpful. I cant express how impressed I was with the customer service I received. The manager Hillary is super nice.
The people working at this location making shopping here feel like a very positive experience. They are very eager to help people out as much as they can. As long as customers are reasonable with requests, the employees will do everything they can short of pulling miracles to accommodate the customer.
Took my daughter here to help her pick out a new set of pots and pans. The employees were very helpful and friendly when we had questions. Great shopping experience.
Im very satisfied with the bed set i purchased as well as how much it cost (clearance: $39.99) but if you arent getting anything from the clearance then i hope you plan on spending over $50 for a pillow and everything else bed related at least.
Went to find a griddle for $39.00 dollars. Talked to the Manager and she informed us that we could try it out and if not satisfied, we could bring it back. She was very very helpful. Being new to the area she signed us up for a 20% off of our entire purchase. We interacted with several staff there and they had the same Outstanding Customer service demeanor.
Overpriced and the bathroom smells lile raw sewage. The staff is extremely friemdly though
Tony was super nice and we were able to save an additional 20% on our purchase. Another employee helped us find exactly what we were looking for at a great price. Thank you both.
They got a great selection of everything that you need To decorate your home
Really love this place for home decor ....however they are quite overpriced and the items are almost always out of order or overstocked!!! As well as outdated the store needs a makeover and to get new up to date items.
They had just what I needed, and their staff member was extra friendly. Hailey was able to direct me to the product I needed in no time! I will come back to this location again soon! Thank you.
I love this place! I will definitely shop here again!
The folks here are very friendly but have little actual experience using their own products. So do your own research before you buy.
Ms Sonya, at the Harker Heights store was outstanding. She is the example how customer service should be. I will surely come back again. Thanks for your service!
Love this store. They always have good Quality and selection. Service was friendly and helpful.
I want everything in store. The staff is nice. Theyd be nicer if theyd give me everything in store lol
Super awesome customer service and prices were very competitive. A lot of things they have are better quality and cheaper than traditionally cheap places.
Seemed like every few min an employee would walk by and ask if I needed help. Great customer service! (kinda got old though).
Not happy at all with our last visit, broken items and would not let us exchange them 5 minutes after close when people were still in the store after I drove an hour back. My wife had to exchange them the next day and the associate was not professional to her at all. We shop here all the time but I dont think I want that same experience so your moving last on our list.
Quality merchandise prices are somewhat high in my opinion. Friendly service store laid out well. Considering the prices Ill visit with coupons and a froogle attitude.
Store is well set up. Great place to find the one thing you looking for your kitchen.
Neat and organized, staff was friendly and acknowledged our presence.
Terrible service! Nearly in tears after leaving because I was searching for my coupon in line and the man at the register was incredibly hateful. He was rude from the start and when I asked to take my items back (so that they didnt have to) because what I wanted to purchase was marked down when it shouldnt have been he was offended and continued to be rude and made everyone, especially me, uncomfortable.I will never shop here again. Also, I hope he sees this and realizes how he made one bad day even that much worse all because he doesnt enjoy his job. I wish I caught his name but I was so embarrassed I couldnt even look up at him!This review is being written by someone who has NEVER written a bad review about anyone.WOW!!!
Common BBB. Staff was prudent and vocal about the store closing within 5 minutes of several customers arrival.
They are a smaller store but they are always very nice.
An interesting store for me!!! I can always find something I need and didnt even know it existed!! 😃
This place is always fun! Great customer service and the price is usually pretty good.
Looks a little smaller than some of the other BB&B stores. Had most everything we were looking for. One of the employees was nice enough to help my daughter understand the discounts available for college students.
Always find what Im looking for and nice people that greet you.
So much cute stuff its nicer then Walmart and cheaper then Pier 1.
This store (this location) is great... their return policy is even better
Friendly staff, sales people are great Up-sellers (fair warning) they have great deals time from time so be sure to take advantage of them!
Found a few zodiac mugs and some great scents in the candle section. Would not suggest the frech vanilla wax melt,but the night Jasmine is peefect
Seems bare and not as good as it used to be before Covid- 19
Had to find staff to help.
They were extremely helpful today thanks for the ser6
They had exactly what we came in for today, plus a lot of nice clearance items that were so tempting. Our cashier was eager to help us save money too.
This is another place that I could spend all my money in. They have so many wonderful things for all over your house. The people their are very friendly and dont forget your coupons.
The employees are always very curteous and helpful.
I could find good quality merchandise.
I can always find what I need and the coupons are a plus.
Love this store. Has so much stuff that its overwhelming. Must do a litte at a time.
Love that the story is very clean and organized but the price sometimes are not very reasonable
Was ok smelled nice the cashier at front was friendly
Almost always find what I am seeking.
Staff are always friendly and willing to help. The items and prices are awesome.
As always great customer service.
Harker Heights store much larger than Temple store. Areas well-defined and labeled. Staff available to assist.