I hit a deer and decided to use Hoffman collision center for the repairs recommended by my insurance. What a horrible mistake I made. They returned my car with parts not even attached to the vehicle. The hood wasnt even centered on the car. The radiator wasn’t even screwed into the vehicle. The paint on the front bumper was chipped on the edge of a brand new bumper. The overspray on my vehicle was horrible. I returned my vehicle to have everything fixed. Once again the car was given back to me with paint overspray, the bumper was “fixed” by someone blobbing paint over the chipped area, parts still not attached to the vehicle. Not to mention this was a safety issue as my car was shaking from parts not being attached correctly! I spoke to the manager who said it would be fixed but he didn’t live up to his word. I took my vehicle to a different collision center to have to fixed the correct way! I would never recommend Hoffman Ford collision center to anyone!
These guys are great they get to your car when they say theyre going to and they get it back to you when they say theyre going to and the workmanship is great.
I had a collision with a deer and Hoffman’s was one of the shops suggested by my insurance company to repair it. They towed it, got the estimate and did an excellent repair.
Everyone I dealt with on my explorer hood was GREAT. The Rapid estimate, attentive response and schedule from office clerk made the event go smoothly. The Shop manager was spot on with a minor (of what I thought was a flaw) resolved with respect and humor. Always top service Thank You Hoffman Ford and the collision department
After having a helium tank dropped on my bumper, I knew exactly where to go to receive exemplary service. The service, respect, and communication provided by Hoffman Ford Collision Center, specifically Jared Reiber, is second to none. From the initial estimate, to communicating with the insurance company and arranging a rental car, Jared was professional, easy to work with, and readily available to ensure minimal interruptions with my daily routine. Upon completion of my repairs, the bumper is in pristine condition. And they even washed and vacuumed my car- always going the extra mile! When in doubt, choose Hoffman Ford.
Great place to shop. Great customer service and atmosphere
I had an accident on my way in to work and I was able to drive right into Hoffman Collision and Jared Reiber assisted me immediately. He even arranged for Enterprise to bring me a rental vehicle to my work. Top notch service during a normally painful process when in an accident. Highly recommend Hoffman Collision Center!
The Collision Center is top notch. Had a $7k wreck and they fixed it like you couldn’t even tell. The truck looks brand new. Very friendly and they kept me updated with text messages throughout the repair. Highly recommended!
Great place fast and friendly. Took two vehicles to get body work done.
Needed a oil change ASAP, Ken Jones got me in first thing the next day. Awesome new facility! While my work truck was being serviced I decided to test drive a new truck. Ed Hoak was of great service and also one of the nicest sales guys I have talked to in a long time!
D.Andino is very helpful. Hoffman Ford you did good hiring this one.
Hoffman Ford has a great service department and Ken Jones always goes above and beyond to help with anything you need. I would recommend this dealership to anyone!
They were the kindest people that I have ever met, talking about someone with a big heart Todd was one of them. They worked with me didn’t mind listening to me babble. I would go there anytime and also refer others.
Thanks for the service ! 100% recomend 👌😃
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