Ive gotten hair spray that didnt have the spray cap, Ive gotten lipstick that didnt work; lipstick wouldnt come out. Dont like this store. I go to the one on 6th and McCray Streets. They are more friendly.
This place has horrible prices, horrible store-attendant people, and horrible store policies. I wanted to return the human hair sew-in extensions I MISTAKENLY bought while rushing and they wouldnt let me, saying it was against store policy and I would have to accept store credit. Well, they lied. Because the receipt I have clearly states No refund/Exchanges on Hair wig, synthetic hair, ponytail extensions, cosmetics, personal items, jewelry, and items on sale. It does not say anything about human hair sew-in extensions. They are evil. DO NOT PATRONIZE THEM. AVOID THIS STORE.
Great people great service.
I must look like I steal because I was being watched and followed by one of the workers. He was trying to be sneaky about it but I knew exactly what he was doing.
I would give this place zero stars if I could. When I visited, at 9:30AM on June 1st, I was rushing to meet a hair appointment that I was already late for and I chose to visit the closest beauty supply store to the location of my appointment (which just so happened to be Jnk Beauty Supply or should I say Junk beauty supply ™️) I rushed in, approached the store attendant at the cash register, intending to ask him to point me in the direction of pre-stretched hair, when I saw what I thought was a small bundle of prestretched hair. I was not paying attention to the price as I was in a franctic frenzy. Upon getting to the appointment, I realized, to my dismay, that I had gotten the wrong thing. Then I called to ask about their return policy. This call would later turn into a heated back and forth with me telling them I had gotten the wrong thing and them replying that they didnt care, I could not get refunded and could only get store credit. I returned in person less than an hour later and attempted to return the unopened packs of hair I bought. They insisted that this was against policy and I was left with no other option but to agree to their store credit policy. I want my money back. This is plain stealing. I used the store credit to buy the prestretched hair I originally meant to buy. But I would like my money back. They are forcing me to keep coming back to that godforsaken place. I would like my money back. But if I cannot get my money back, then I can only warn others not to visit this wretched place. They are scammers.
PLEASE don’t shop here!!!These people are rude af to customers. And they don’t accept returns!!🤦🏽♀️ SCAMMERS 😒
Love the unique hair style choices. Staff could be more friendly.
The store has decent products here a lil expensive but ok, they sell more hair than anything. The owners/ workers are a lil rude when dealing with customers
The owners are very nice and their daughter is extremely helpful. I have called her whenever I know Im coming to Hbg and she orders my favorite hard to find hair products. She doesnt add any ordering or shipping fees. My only complaint is that they dont always open on time.
Buy from there all the time
The wig prices are awesome, theyre so friendly, respectful and helpful. They answer the phone nicely, and they know about their products. I frequent there often and theyre just ALWAYS a pleasure to deal with.
Prices is a little high for items but overall service is good. Very close to home.
Where I get my beauty products.
Very helpful.
Overpriced
I give you five stars in a variety of facial shapes, a hairstyle that you can choose from, and a friendly product description.
Always a good selection of products
They do have all the products/items that you need. I found the staff very friendly and helpful.
I am always treated with courtesy and they help if u have a question, I have been going there for years.
Very nice people my first time there and very helpful person...
Its nice they sales so many different items from makeup, hair, jewelry sandals,hats.
Love this place always get my hair from there.
They always have what I need but the prices are very high!
They have a good variety of merchandise I like this store a lot but they need to get great faux lox
Love it they have so much to look at and buy .
You can find some good essential oils.
Nice, but they follow u around the store
Its a never nice place and easy to get help
People were very helpful
One of the best beauty supply stores in the burgh 10/11/17
EVERYONE IS VERY PLEASANT
Good variety of products, but a little on the expensive side
I love it
My go to hair store!!
Great store
Was never here
Friendly Customer Service
They have everything. ....