Claudia Ruello, our design consultant at Swartz Kitchens and Baths was extremely helpful and resourceful with our project to replace our kitchen. counter top. Classic Rock the supplier invited me to view the pieces of quartz in their warehouse. Within two visits to our home the templet was made and the counter top was installed. The team from Classic Rock were great as well. I highly recommend Swartz Kitchens and Baths for any project that you might have.

Swartz is wonderful. Tim designed our dream kitchen and was amazing to work with from start to finish. He is the ultimate professional and a pleasure to work with. Beth is also wonderful. We love our new kitchen! Highly recommend them!

We worked with Claudia and couldnt be happier. She was so helpful in every aspect of our kitchen remodel for design and layout, cabinet choice, countertops, and especially helping out with any questions or problems that arose. I highly recommend Swartz Kitchen and Baths. I will definitely be going back when its time to do the bathrooms. Thank you Claudia!!!

From the first phone call to make an appointment to my visit today to make changes and look at some more items, everyone has been so friendly and helpful. Also was told that our quote will be ready later today! That was quick!

I would certainly not recommend using Swartz Kitchen & Baths for any project...Unless you are OK with a company that takes your money and hides when there is an issue.We are currently in the middle of a kitchen project...I say currently because this project should have been complete 6 weeks ago but we are still waiting for a standard sized pantry cabinet in the super custom color of white!!!In the beginning of July we had our Merilatt kitchen cabinets delivered. When Swartzs driver did an inventory check with my contractor he said one cabinet did not pass quality control and we would have a new cabinet sent to us in 10 business days.....I was there to hear him say this so it wasnt 2nd hand information from my contractor.Mistakes and accidents happen and given the overall scope of the project there was plenty of time to get the cabinet to us before it was needed so my contractor proceeded. I was very happy that there was some level of quality control at the factory and they did not just ship out a damaged cabinet.Here is where the story quickly goes south. As the project moved forward we were getting closer to needing the pantry cabinet and well past the 10 business days. Our Sales person Cliff, who we really liked, left the company and it was as if we were dropped as a customer. There were multiple calls into Swartz (to Gwen and others) by our contractor about the status of the pantry. They showed ZERO sense of urgency and had no real information that we could use. At no time were they ever proactive about reaching out to us or our contract. We were constantly chasing them for information.I get that in this age of COVID things are delayed but the factory is open making cabinets and they were able to get all my other cabinets out to me. How is it possible that Im waiting longer for one cabinet than I waited for all the other cabinets??FINALLY we got word that the pantry would be delivered and they would be bringing it to my home. Awesome...longer than we wanted but who cares this project is finally coming to an end. When they opened the box there was one door missing and the other door was dinged...…Are you kidding me?!?!?! This appears to be the same cabinet that did not pass QC because it was damaged and looked filthy from sitting in a warehouse.The past few days weve been waiting for yet another update on when we can expect to receive this standard white pantry cabinet and have heard nothing back. I can not convey to you how poor their Customer Service is. They were all smiles when we decided to move forward with the Merilatt Masterpiece collection but they have been awful to work with on the issue of our missing cabinet.So as the calendar flips to September and my kids are about to go back to school below is what my kitchen currently looks like 6 weeks after it should have been complete!! Weve done many significant home improvement projects over the years and this is without question the worst experience we have ever had. My recommendation would be to find another company to work with.

We bought our new home, and found ourselves in need for new toilets in our bathrooms. We went to another local company, and were not thrilled with their service. Someone recommended Swartz to us as we needed to special order a toilet. We were beyond lucky to have been paired with Claudia. She was knowledgeable, patient, professional, and fun to work with. She picked up very quickly that my fiancé and I like to joke and have a good time. She was right there with us. We were extremely happy with our experience with Claudia. Fast forward a few months and we find ourselves with a busted pipe (oh the joys of homeownership). We made the decision to remodel our bathroom since we needed to bust open a wall anyway. We knew right away that our first call would be to Claudia! She helped us in every aspect. Claudia is truly a gem.I joke that I am going to start breaking things around my house so that I can go back and see Claudia, but in all seriousness, we will NEVER go anywhere else. Swartz will be our go to for all our kitchen/bath needs.I HIGHLY recommend Swartz, and Claudia for all your needs. The Swartz team is amazing.

Swartz was so helpful in our bathroom remodel. Doug Hendrikson was a joy to work with. Helpful. Respectful. Patient. Everything you could possibly want when making these decisions. I would recommend them to anyone. Thanks to Keran Youells as well for your help and assistance.

We were with Rick Light who was very knowledgeable and extremely helpful. Great showroom of different options to give you concrete ideas.

The staff here were laid back and respectful i had a blast working with this company. I truly hope they stay here in harrisburg for as long as possible

Great service, they happened to have what I needed in stock and helped me out with some technical questions too. Shop local, it makes a difference and the components are usually better made than at the big box stores!

Excellent selection and exceptional service. Claudia was incredibly professional yet kept it casual enough for me to feel like I was speaking to a real person who understood what I was looking for. And when it comes to designing the layout, she is the best!

Friendly and helpful staff. Nice selection of products.

Fantastic selection of high quality, custom cabinetry with a great staff to help you choose every detail!

Unfortunately the salesperson didnt know prices, then we had to ask her to look them up. She didnt know cabinet sizes and we had to ask her to get a tape measure. She didnt seem interested in making a sale.

Said that they are open but now by appointment only after I traveled there

What a great use of the latest online marketing technology from Google! I love how the See inside image links to a virtual tour of the showroom - very cool!

I filled out their contact us page on line. Never heard from them.

I really dont feel like wasting more of my time on this company by writing a review, but I have a headache and it reminded me of them. Ill keep it easy:Multiple warped and scratched cabinetsStill under warranty (new house)Asked for replacementReplaced door with the wrong colorNext guy comes in and wipes mud all over a brand new runner ruining it even though theres a mat outsideStill doesnt have the right colorThey take a door that has the correct color to send for a matchDont hear from them or see my doors for over a month (2 months maybe)Stuck with one thats the wrong color and one missingFinally get rescheduled the day after I complain (nicely) clearly meaning they forgotCancel on me while Im off wasting my entire morningReschedule yet againWorking from home this time and guy shows up two and a half hours early so I have to interrupt my work with my colleagues (remotely sharing workload)Have to get back to work so I dont see that he puts the door on backwards until its too lateDoor still warped and now my old door doesnt fit right, runs into the new doors handle, and both are crooked now instead of just the oneAt least the color matches after the third try, right? I signed off on the completion so I can pay a competent company to do the work when I have time. I never once blew up on these people since I dont believe that gets you anywhere and the last guy was nice, but I signed off because I just couldnt let them keep ruining my kitchen. As I said, I can easily restrain myself, but this company had me damn close to blowing up.Doing my best to just lay it out without being rude so forgive me, but these people are so incompetent that it amazes me that theyre even in business. Their work is beyond shoddy and customer service couldnt care less if they screwed up the appointments multiple times. I know for a fact that my home isnt the only one with issues either Ive seen the cabinets in the other homes and had many replaced before even moving it. Perhaps our builder chose a lower grade cabinet. They certainly chose the lowest grade cabinet company, Swartz Kitchen & Baths.

Good receivers clean place

Love this place people are friendly

Dont miss the bargains in the clearance area. Forgot your tape measure? Ask for a loaner at the front desk.

Friendly staff.